Poulin Building Materials - Williamstown

Dani

2023-05

The staff is friendly and knowledgeable. The store is well supplied and very organized as well as clean. They also offer propane fill-up which is a must when full time RV-ing. 😊

Art Klink

2023-12

Good building and hardware store! Website is not great. I can't search for anything and it's not detailed enough.

Joanne Dunster

2023-08

Mike, your trex deck expert, needs to go back to training. He has been to my home twice and both times, I’m short on materials and that he measured and orders. I’ll never do business there again

Steve Thomas

2022-05

Ordered 2 windows at thanksgiving and spent nearly $1600. One showed up 6 weeks later the other came broken or so we were told. Waited a total of 14 weeks and still no windows or screens (told they were another month out) with a half dozen excuses why they weren’t in…. Waiting on a refund.

Peter DeForge

2021-05

Very local to me which is handy. Not always the best customer service, some of them seem like they don't really want to help you especially if you don't look local enough. So dress down, look dirty and you actually get better service. (I tried it, worked.)

Lori Hale

2023-05

Are you a contractor? Think twice about doing business here. My husband owns a small carpentry business and has been loyal to this company since he started. He placed over 15000.00 order with them to be jerked around on delivery day spending the entire day waiting for delivery. He was told he would be second delivery of the day. He called multiple times to see where the delivery was to be told they are in the way. It shield be there soon etc. Delivery was expected at 10:30 didn't get there until 3. Asked the driver if this was second delivery to be told it was 5th delivery. The driver said he had to go and pick this delivery up about 2 at Poulins. Well that is not where it ended. Half the deck boards that were needed for the job came. Upon noticing this my husband looked at the order sheet to realize they didn't charge or order the amount that was needed and asked for. The person that took the order placed it for the wrong amount. .y husband ordered the rest but would now be out the 2300.00 they cost as he had already given the total to the home owner and she refused to pay more. Yes my husband should have noticed this but had done tons of business with POULINS and never had that happen before. Last but not least...The order was still incomplete by 1000.00 dollars worth of boards that were paid for. Still doesn't have them! What was asked of Poulins to keep him as a customer for all this loss of time, multiple calls to them and more then 100,000 dollars worth the business was to give him the deck boards at cost. This was more then fair to keep him as a customer. The answer was NO!!! Wow Poulin lumber you truly don't care about this small business owner! Lesson learned the very very hard way. We no longer will used this company. It's truly too bad this could have been resolved with no money actually lost by them. But don't worry the error cost my husband 2300.00. Seems fair! Not!!

bassutopia

2023-05

Today they were very helpful. We knew what we needed and they helped us find it all and fast. Very pleasant.

Lonnie Murray

2019-05

I called on a Saturday afternoon around 1p.m. which is the time of day that the website claims that they are the least busy. I was asking about some lumber prices for a deck I am building and was told that "this is not a good time" . I asked when would be a good time and was told...."Not now..." and hung up.

Sy Contois

2019-05

This is by far the best harware store around. The staff is helpful and friendly. The lumber is much nicer than what you find at other lumber yards around and they have just about everything.

Great Hare Rabbitry

2021-05

The staff acts as if you being there is an inconvenience to them. Their rushed to get you out the door. I recently went to the Williamstown location and the frices for basic framing lumber was 60% higher then home depot and 40% higher then Allan lumber. I Will take my business to Allan lumber in the future. I belive in buying local but when the price diffrence for my material is almost $400 its hard to do that.

scott stone

2022-05

Very clean, bright facility. Very friendly, helpful staff. Will be shopping here again, and again...

Stanley Peake

2021-05

They are very helpful and courteous. Have a good selection of almost anything you would need.

Mark Aldrich

2022-05

Nice informative employees, decent prices especially for Vermont, great selection, perfect for home improvement.

Kathryn Mayer (K8)

2021-05

They have a pretty good selection, what they don't have they will order for you. Great customer service.

Scott Ball

2021-05

Very impressed. Mike Blouin is very knowledgeable. Happy to be working with him at Poulin Lumber.

Robert Bachmann

2020-05

Very friendly, greet d me as soon a I went in. Helped me calculate what I needed based on some scribbling drawings for my deck

Reginald Washington

2023-05

Quick to unload , friendly staff . Nice store

joseph turgeon

2019-05

They're helpful they're friendly and they have everything you need for your home projects

Richard Deflorio

2022-05

Always helpful in store and on the phone and there prices are great

Austin's Problem's

2018-05

Very nice people, it is easy to get help when you are looking for something.

Michael Jenkins

2019-05

Great service and sale repsGood experience overall

craig lewis

2023-05

They have everything! Chris Marineau is very helpful!

Joyanne Redington

2019-05

Courteous and helpful staff. Great selection!

zeb beattie

2020-05

Great place to get materials at. Great customer service.

Pierre Laflamme

2021-05

Very, very helpful! Lots of products for building/working on your home.

Tina

2023-05

Excellent products, great staff

reginald washington

2023-05

Nice store , friendly staff , quick to unload

Bruce Mitchell

2019-05

Great local hardware store with reasonable prices and great service

Backpackerwdogs 1

2019-05

Lumber yard attached to an Ace Hardware and open on a Sunday. Very nice.

William Santin

2021-05

friendly people and great prices!