Freedom Chevrolet

4.5 (346)

212 E 5th St S, Big Stone Gap, VA 24219
(276) 565-9872
freedomchevybigstone.com

Claimed
Chevrolet dealer

Service options

  • Delivery

Reviews

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Judy Hensley

2024-03

If you want the best car buying experience ever, you need to see Nate Jackson at Freedom Chevrolet in Big Stone Gap. He is not the typical high pressure car salesman. He is extremely honest, courteous, and helpful. When a small defect was discovered on the vehicle we were buying, he agreed to order a replacement part and get it installed. He also had the vehicle delivered to our home in Johnson City, TN. Overall, we could not ask for a better buying experience.

Paige Coonse

2024-02

I drove all the way from NC to purchase a vehicle from this dealership. They were extremely patient and accommodated to the time needed to make the drive. They were super transparent about the vehicle, and when I ran into a small repair issue they were quick to ensure I was taken care of. I could not recommend Brian more! Thank you!

Pamela Gibson

2024-03

Nate and the Freedom Chevrolet staff were outstanding. I got a great deal, and I love my new 2024 Tahoe! Thank you… I couldn’t be happier!!Pamela Gibson

Heather Askea

2024-02

Hands down the easiest and best car buying experience I have ever had! Nate and Pat made everything easy and clear and gave me peace of mind that I was in the right place. ❤️

Kendall Conner

2024-02

Literally had the best experience ever today, thanks to becky! We came in wanting to trade in our vehicle and got exactly what we wanted! Everything went smoothly, everyone we spoke both with siper kind and helpful! and we left in our new trailblazer in just a couple hours! Would recommend this dealership to anyone wanting a great deal on a car! Especially Becky! Will definitely be back for any future car purchases!

Patsy Pennington

2024-02

Competent friendly service department, and informative. They informed us about our tires needing replacement soon. They always notice what needs to be done. Excellent service department.

Jon Nichols

2024-01

I could not be happier with my purchase experience of my new 2023 Silverado. The assistance I got from Nate Jackson second to none. He gave up time with family to come in on a day off to make sure I was able to purchase my vehicle after test driving it the previous day. He assisted with all aspects of the purchase and made sure I received the customer service I deserved. Couldn’t be happier and will definitely be back for further purchases!

Em Poff

2023-11

I am in love with my new Chevy trailblazer! I have been looking for a few months and freedom Chevrolet in big stone did a great job of helping me find the perfect car for me! They were also patient with me since it was my first time buying a vehicle. They were straight forward about all the fees and the car price, I can’t thank them enough. 10/10 recommend buying from this dealership. They are honest and just want you to have the car of your dreams!

robert Britton

2024-01

Freedom Chevrolet is the best place to buy your new vehicle I’ve been a customer for over 13 years and they’ve always been able to get me in a vehicle no matter the situation. Very nice and helpful employees and the finance team is second to none I highly recommend freedom Chevrolet for your family’s needs…

Lyn Wade

2023-11

Brian Clark did a great job from start to finish. He was very involved in the sale and made sure everything was perfect. The other staff were super friendly also.

Snipez Yt

2024-02

Very friendly people. When you get on the lot you are not approached by 50 salesmen They let you look around Then when you go in they greet you and ask what you are looking for. Would definitely recommend.

Jacob Kilbourne

2023-11

Greatest experience ever buying a vehicle. Did not feel pushed or pressured by anyone. Made buying experience feel like they were interested in what I wanted and was interested in other than just trying to make a sale. Allowed me to ask questions and were very responsive to me during the entire process. If I had to buy again tomorrow I would only deal with Nathan, Tristan, and Sabrina And I will only buy from Freedom Chevrolet now, felt like a family member with them.

Jonathan Jackson

2024-04

Amazing people working there and it is definitely worth checking out. They will do anything they can to take care of you.

Tonya Brock

2024-02

Our salesman Nate Jackson was great he was so knowledgeable and walked us though buying a car he really made the experience good would recommend

Riley Yates

2023-12

It was amazing. Brian was extremely helpful and friendly. He did everything he could to help me out, and I really appreciate it!

Ferdinand T

2023-10

Very helpful, trustworthy, efficient, lighting response time. These are just a few of many words i can describe my experience buying a car from Freedom Chevrolet. Never in my 50 years have i been very satisfied purchasing a car from a dealership let a long purchasing it from out of state dealership. Tristan…THANK YOU!! Thank you for your patience. Thank you for taking all the pictures and videos you’ve provided so that i can clearly see the car without ever being there physically. Thank you for your prompt response. Thank you for responding to me on your day off and most of all Thank you for your honesty. This is above and beyond service. My next car will definitely come from Freedom Chevrolet, Big Stone Gap.

Abby Jessee

2024-03

I can't say enough about Pat and Becky. They went above and beyond to help my family. I'm a repeat customer and will continue to be. Thank you guys for all you done..

Rene Moore

2024-01

I am very impressed with the attention to detail in finding all the problems that my car had. They found issues that I didn't know I had, most covered under warranty.

April Livesay

2023-09

Dillon is the associate that I spoke to and he was wonderful. He listened to what I said and was prompt with getting back to me with the issuses he found. Price was much better then I expected , even with warranty/coverage for repairs. Would recommend Him to anyone..... Thanks Dillon.

Ginger Hermes

2024-02

Thank you so much to freedom Chevrolet and especially Nate he’s sold us our last two cars and is the kindest most awesome soul I’ve had the good fortune to work with I’d recommend them and him any day

David Jackson

2023-11

Easiest car sale I’ve ever done. I’m out of state, and they delivered and took care of all my paperwork. Whole process was done in about an hour. Nate is great!

Lawrence Scott

2023-12

The salespeople were most helpful and worked really hard on getting all my needs addressed and the results were I'm a satisfied customer of a new vehicle. Thanks for all ya'll did to make this happen!

T W

2023-06

Came in past Wednesday without appointment after noticing a tick which I thought was my engine. Staff and service manager were extremely helpful. My vehicle was diagnosed and fixed within the hour and they had me on my way. Service technician consulted with each other and worked as a team to fix the issue which ended up being a A/C purge Valve. I don't know the names of all that was involved but Jeff was very helpful and professional. Good job and 5 stars.Thanks to a good Service Department. 👍

Mary Wennberg

2023-09

I went in with a mindset of what I wanted, how much my budget was and how much I wanted my payment to be.My salesperson Becky strived to meet my expectations and then some. I got a car in my price range and payment range, least to say I left happy. This is the 5th car I have purchased from Freedom Chevrolet so when I get good service I keep going back.

John Strouth

2023-11

I have nothing but good things to say about the service department, they took care of my problem and I was out of there earlier than expected. Nice people doing a great job!

Alexis Enriquez-Jones

2023-06

I had a great experience working with Freedom Chevrolet in Big Stone Gap, VA. Nate Jackson was absolutely wonderful! He was very knowledgeable about all the cars on the lot, and was able to help me narrow down what I was looking for quickly. He provided me with a wonderful deal, and made sure I knew everything I needed to know about the car before I drove it off the lot. Wonderful customer service and overall great experience working with him!

Kristin Farmer

2022-04

I can’t begin to express the experience I had with Freedom! I live in NC and had been searching for the best 2022 Tahoe! They had one and made the deal within 30 mins! I didn’t even have to haggle the price as they were way cheaper than any dealership in NC! They delivered the vehicle to me for a super reasonable price and gave me a $50 check to top off my gas! Rebecca was my sales lady and she was there for any questions and Pat was awesome to help me get my paperwork completed! I highly suggest if you are searching for a vehicle no matter what state you are in check them out! They are very helpful and reasonable! So happy with my purchase of my 2022 Tahoe! Thanks freedom for being awesome! I’ll be back!

Kathy Sturgill

2023-11

My experience has always been wonderful at Freedom Chevrolet they have the best prices around and friendly staff that become friends over the years and yes I'm a repeat customer I'm glad to say so if your looking for a new or pre-owned vehicle they'll treat you right

Rebecca Virgo

2023-07

Quality service from hood to trunk! Efficient, timely, professional service work with a great, personable team and comfortable waiting room. I only knocked off a star because I miss the live video run through with the mechanic and am told this feature will be coming soon!

mark jones

2023-04

Great service, brake job all the way around and oil change . Polite professional and quick . Thanks Freedom

Opening Hours

Monday 9 AM-6:30 PM
Tuesday 9 AM-6:30 PM
Wednesday 9 AM-6:30 PM
Thursday 9 AM-6:30 PM
Friday 9 AM-6:30 PM
Saturday 9 AM-5:30 PM
Sunday Closed

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