3.4 (20)
507 Wood Ave E, Big Stone Gap, VA 24219
(276) 523-5021
warrenelectricheatingandcooling.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Travis Hall
2023-09
We’ve done business with warren a couple times. The receptionists have been extremely disrespectful and unprofessional each time. The unit has messed up 3 times in a year. Due to the receptionists screaming and cursing over the phone we will not be doing business with them again. By the looks at other reviews it doesn’t appear we are the only ones. Call mid mountain or Starnes instead. Much better customer service.
Lina L. Barna
2023-06
I hired this man to repair my outdoor hose attachment. It was frozen and old. I tried to turn it on a couple of days ago. Oh it turned on but the water was running more under the house than thru the hose. He had the audacity to charge me $410.00. He also replaced inside the yoilet bowl. A couple of weeks later I replaced mine in the 2nd bath. It only cost me approx. $35.00. Isn't that what's called a rip off?Service: Home repairs
Susan Boyd
2023-05
Warren Heating and Cooling did a great job installing our replacement Carrier Infinity air handler today. Our old one, also installed by Warren, was 18 years old. So that’s quite a testament! We added an Air Knight PX5 air purifier with the new air handler. Very happy with that as well.They all did a fantastic job and they left the work area cleaner than it was before they came! We couldn’t be happier!🎉Service: Repair HVAC
jerome dragon
2021-05
Leaky shower, replaced shower head for 127.00. Shower still leaked, Called twice left message, emailed three times. Finally got them on the phone on a Friday. Women answering phone not very courteous. Said they would be up Monday morning, never showed. Two weeks running now. Gave up on them, will move on to someone more reliable. Do business with them at your own riskService: Repair water fixtures
Jorie Early
2020-05
If I could give these people zero stars I would. The owner of the Co. came out to give me a quote to rewire my house and change it from a fuse box to a breaker box. He said he would come up with the quote that evening and get back to me in the morning. I did not hear back for two weeks; despite me calling. He no showed when he said he would come and work twice. The project took forever. My house was not a priority to them and as a customer that is very frustrating. Today I went to plug in the new oven I bought only to find out he didn't even wire it or connect it to the breaker box. He didn't label the breaker box either. So FRUSTRATED... I recommend this company to NO ONE! Worst service EVER!
Josh Bouton
2022-05
I was never given an estimate. I advised the total my insurance approved. They charged way too much in the hopes my insurance would approve more. They didn't and I'm liable for the remaining balance. If I was given just an estimate at the beginning I would have never went with them.
Joe Shupe
2022-05
Very slow to show up. Went 3 days with no ac and still haven’t showed up. Heat pump has had to be worked on three times in the past two years and still doesn’t work properly. Never know when it’s going to go out on us again.Service: Repair HVAC
Pam Whitmire
2020-05
They don't live up to their business and how they are doing things that are not always right for the people who are their customers. They will bring what you bought but they don't hook them up the right way and when you call them to let them know that they have done something wrong they will not come back to try and fix it they never come back so I would not recommend or suggest them to anyone who wants them to do something for you please find someone who cares
Dianna Shire
2020-05
The work provided at my mom's trailer was excellent. The young man was professional and knowledgeable. A wonderful experience. Thank you.
Charles Farra
2018-05
They installed a heat pump for us and all the workers did a great job they where very professional and nice to all of us. Thanks Charles and Maria Farra
Wanda Rogers
2022-05
Jerry was great. Very professional and knows what he is doing. I qould recommend.
W Johnson
2022-05
Half the time they never show up and don't call back.
Krista Kelly
2021-05
Great people to work with. Really go out of way to make the process easy
Monday | 8 AM-4:30 PM |
---|---|
Tuesday | 8 AM-4:30 PM |
Wednesday | 8 AM-4:30 PM |
Thursday | 8 AM-4:30 PM |
Friday | 8 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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