M3 Restorations

Christopher

2024-03

I had some flood damage from a frozen ruptured water pipe. I called Erie Insurance and they activated a claim immediately and after a few questions allowing me some options I took their advice and allowed M3 Restorations to handle the job. This was for two reasons - first they were recommended by my insurance company, second because they did everything from start to finish which eliminated me from having to hire a plumber, drywall finisher, floor installer, painter and trim carpenter - they did it all.M3 arrived the day after the flood, set up drying fans and dehumidifiers the very next day which stayed in the house three days. The following day an estimator came out and surveyed the damage and notified my insurance company who cut checks immediately to cover the damage loss. M3 was given authorization to complete the work. They showed up with all the materials, matching my floor perfectly and although they were scheduled for two days of work, they completed everything in one day working well into the evening. VERY Efficient and courteous . I would HIGHLY recommend M3 whether your insurance company uses them or not or even if you are not insured. Very Happy with the results.

Jennifer Illetschko

2024-01

While they originally came out right away (giving them 5 stars) it soon went down from there. Was Informed they used tarp nails on my roof so the inspector couldn’t pull it up without fully damaging my roof. Now working with only 2 pics of the damage.They tore up more carpet and padding that wasn’t really needed. Assured me they would leave the place in safe use for myself and my children. For 3 days I had to have a door open to my kitchen from this addition that doesn’t have heat with a hose laying on my floor in front of my fridge and stove. Furnace running to make up for the cold air coming in. Loud noise from the fans that we could hear through the entire house.They had to come back 3 days later. I was working but they insisted. I had to leave my back door unlocked for them. They came but left my back door open, the lights on, and didn’t finish pulling up the nails/staples from the carpet. See pictures; staples are around the whole area. While it’s cold out there; we have a pellet stove to heat so we can play and workout. Right now we can’t do any of that.Asked me to sign 2 forms and leave them there for them. 1 stating I didn’t want them to monitor their equipment for those days and another stating they finished the work. Why would I sign a form stating I didn’t want them to monitor when they told me they didn’t need to monitor it?And then why would I sign a form stating they finished the project without actually seeing that they finished it?The manager kept texting me to get me to sign. Mind you I’m at work literally doing cpr on a patient and my phone is blowing up with him texting me for these forms. While I understand he didn’t know that; there was absolutely no reason he had to have them without allowing me to see that he had in fact finished the project.Thus the 1 star.

JT Bailey

2021-05

WOW! I can not say enough great things about M3 Restorations. My insurance connected me with them, I had never herd of them before, but I could not be more grateful. Every single person I talked to was incredibly kind. They facilitated every need. They worked with me to give me the best result I could have asked for at a very reasonable price. The whole crew was respectful and worked diligently throughout our project. I had a 30th birthday party fast approaching, and I asked to have the project done before. They completely blew me away. Finished on time and it looks spectacular! If you are questioning who you should use for your home. Your have found your team!THANK YOU FOR SUCH AN AMAZING EXPERIENCE!Services: Flooring, Water damage-related cleanup & repair, Plumbing

Andrew

2023-10

M3 restorations did a fantastic job restoring my basement from extensive water damage. The contractors utilized for the drywall and floors were professional, on time, polite and worked very quietly. The quality of the work was excellent and from what I can tell there was virtually nothing they can’t do. I will keep them in my address book for future work. Highly recommend them!Services: Flood restoration, Remodeling, Mold inspection, Flood cleanup, Water removal, Flooring, Water damage-related cleanup & repair, Painting, Plumbing

Justin Jacobs

2024-03

Replaced our roof and gutters on budget. Good communication with the PM while working through insurance claim process. Overall happy with the service and the work.

Ash Jenkins

2022-05

DO NOT USE THIS COMPANY. I hired M3 based on a recommendation from my insurance company after a water leak. I could not have been more disappointed and unhappy about the experience. Without my permission or approval, they chose and put down flooring that did not match anything else in my home. The patch work they did on my ceiling from the leak is so poorly done that it has to be redone as well as they didn't use a drop cloth while painting the patch so theres paint drops all over the floors! The bathroom they repaired is even worse - they put my shower door on crooked so it’s difficult to open/close, terrible job painting the walls (did did not repair walls at all before painting and did not use painters tape), used wrong grout color for tile and did not even finish the grout period. They destroyed my hardwood floors in the process of all of this - left scratches, gouges and grout all over the floors. To top it all off, they left my front door unlocked after wrapping up for the day which lead to a home invasion. Between the disrespect of my home and the shoddy work words are not enough. Save your time, money and brain cells and find another company.Services: Remodeling, Flooring, Water damage-related cleanup & repair, Painting, Plumbing

Melissa Senyitko

2023-11

M3 Restorations saved my home , I cannot thank this company enough, they are professional, time efficient, reliable, knows their stuff on the matter at hand and leaves your home exceptionally clean after a job well done. If you need help with a restoration, I would 100% recommend this business.

Timothy Larsen

2023-05

I was referred to M3 after a water leak inside my home. My project manager Jake was very responsive and helpful during the initial walkthrough to see the damage. He took the time to explain each room/section needed for repair, his opinion, and thoroughly answered my questions. The repairs began extremely quickly and the project schedule itself beat my expectations. While I did have one hiccup with the work - I spoke to M3 about my concerns along with the crew lead, we were able to come to discuss, develop a path forward and move on. A very customer focused company - I have no regrets about having my home repairs completed with M3. The finished product is excellent.Services: Flooring, Painting, Plumbing, Mold remediation

Rachel Thurman

2024-03

Kind, knowledgeable and easy to work with. Very respectful of us and our home. Definitely recommend!

Sharon Mathis

2021-05

M3 Restorations are great! They are professional, timely and responsive and do great work. My elderly mother had a flooded basement a few months ago, and we came to M3 through her insurance company. I live a few hours away and needed someone I could trust. M3 was just that. I want to give a special thank you to Charles, he is the best. He took good care of my mother's house and even when her insurance company did not cover some of the repairs, they made those repairs for a decent price. Since that time, I have had the unfortunate experience of having to deal with another local restoration company and I can tell you from that experience that M3 is the best company to work with!

Chad Spencer

2023-06

Hugo and his team did an amazing job - removing water-damaged flooring, installing new flooring, vanity, shower, and painting. They kept the area clean as they worked - I didn't have to clean a single thing when they were finished.Services: Flood restoration, Remodeling, Flooring, Water damage-related cleanup & repair, Painting, Plumbing

Danielle Dojcak

2021-05

We had a bad experience with another remediation company who left us in a lurch. M3 came to my homes rescue and got immediately to work to prevent further damage from happening. We are now in process of starting reconstruction and they have been great to work with so far. Everyone that comes by is professional and nice. 5 Stars!!! Happy to give personal reviews if someone wants to speak with me.Service: Water damage-related cleanup & repair

Brock and Hope Neal

2019-05

We listed our home for sale and then a few days later, we woke up to about a foot of water in our crawl space after a week of rain and the water was still pouring in. We had never had any issues with our crawl space in the years we lived at our home and this was TERRIBLE timing! I called M3 because I had seen some other friends on my Facebook dealing with flooding in their basements and M3 helped them out. I called around 10am and Charles answered. He was friendly and understanding (I was freaking out!). He and his crew were at my house by noon the same day pumping out gallons of water. The whole experience went so smoothly and the women in the office got everything figured out with our insurance so I didn’t have to. They were all a pleasure to work with and our crawl space ended up in better condition after the flooding than before. It was such a relief to have them communicating with me every step of the way. They even went above and beyond providing paperwork detailing their work so that we could close on our sale faster. I highly recommend them!

Joy Semelsberger

2024-03

I had water damage from a leaking kitchen faucet. I called M3 Restoration and was so pleased with the immediate response! The whole crew was kind and helpful. They made my nightmare experience so much easier to deal with from the cleanup to dealing with my insurance company! Literally I just made a phone call and they took care of the rest! I would recommend them to anyone in need of restoration work! Thanks again M3 for all your help!Services: Mold inspection, Water damage-related cleanup & repair

Camille Sanchez

2020-05

The powder room is finished! It looks great. The crew was amazing, very professional and accommodating. Julio was very detailed in all his explanations and every day took care of leaving all the work area nice and tidy. Although we didn’t see Wilfredo, the crew chief, in person I can tell you he was great support for his team always available via phone and even FaceTime. A huge thanks to your team for a job well done.

Tdg Gdt

2021-05

M3 was the team who team who responded to my insurance request when a tree feel on my roof the day after I bought the house. After getting into contact with my, they were so quick and responsive to get my house tarped and immediately responded if I had any concerns or requests. This team was always going above and beyond for restoring my kitchen, I highered to for a few othe jobs that I was going to do personally. Like re doing my laundry room and basement repairs, and mold remediation. I am so happy with the results that I plan to use M3 for any other projects that come around. These guys are grade A professionals and would recommend them to friends and family.Thanks again for making my home feel like a home again M3, you guys rock!

William Renner

2023-05

Could not be more displeased with the quality or work and value provided. Honestly border line criminal. If I didn’t have an entire house to restore I would like to have gone a more litigious route with this company. I will settle to say I will NEVER call them again. In fact several areas of my basement still have mold which I will be taking care of myself.Service: Water damage-related mold removal

Shelby Nestor

2021-05

Our refrigerator leaked and caused extensive water damage in the kitchen and the ceiling in the basement. M3 replaced all the damaged flooring with beautiful tile and also replaced our damaged cabinets and built an additional pantry on the kitchen. They repaired the ceiling in the basement and replaced the damaged carpet with a wonderful plank flooring. We are very pleased with the results!Services: Flooring, Water damage-related cleanup & repair, Painting

anna bitonti

2023-11

Jake was very helpful and got the process moving quickly and smoothly ! Highly recommend them!Service: Roofing

Esmmrs

2021-05

They did a horrible job on my aunt's Remodel! They admitted that they did a horrible job and was supposed to refund her money but still hasn't. Very unprofessional and sloppy. I do not recommend this company for any type of remodel you may need.Service: Remodeling

Bonnie Szuminski

2024-03

M3 is an awesome company to work with!!

Tiffini Jones

2021-05

The M3 crew was absolutely AMAZING from start to finish. Best contractor experience hands down and I will not call anyone else!Services: Remodeling, Roofing, Flooring, Water damage-related cleanup & repair, Plumbing

Rachel Summers

2021-05

Save your money! After seeing the reviews My Relative decided to give them a try. They did a horrible job, was unprofessional and will not work on a resolution. Very poor customer service! If you don't want to get ripped off...go somewhere else!!

Alyssa Baden

2024-03

Amazing work and customer service!

Ric Kozlowski

2021-05

I couldn’t begin to tell you how M3 restoration came to our rescue. I would recommend this company to EVERYONE I know.Services: Remodeling, Mold inspection, Flooring, Water damage-related cleanup & repair, Water damage-related mold removal

Jason Wines

2019-05

This place is great they do good work for a great price....wonderful poeple

Charles Hall

2022-05

Best mitigation company in the state !!!