4.6 (34)
10560 Main St STE 513, Fairfax, VA 22031
(703) 382-1100
advancedrestorationsolutions.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jared Jackson
2024-03
My good man Miguel came through in a pinch. Had a layer of storm water in basement. He showed up and did wonders with water removal and ventilation. Price was lowest of three companies I called as well. Would highly recommend.
Debbie Pate
2024-02
Their restoration services not only repaired but significantly upgraded our property, adding value and comfort. We even had double glass windows installed for a better insulation
Joseph Flowers
2023-11
ARS has bailed me out of 2 water related emergencies, and my parents out of another. I am glad to give them my highest possible recommendation.The first was at my own home in South Arlington in Dec 2022. They were very responsive in the evening, worked with me to figure out exactly what I needed from them, had someone come out that night, and gave me a referral to someone else for the piece of the puzzle that wasn't theirs to solve. In providing the referral they were not pushy about who I used, but instead served as an adviser for how to get someone to solve that piece of the problem regardless of whether it was someone they referred. I ended up using their referral and that individual did a great job for their piece of the solution.On July 4, 2023 (yes the holiday) my parents in Fairfax had their own water emergency. I contacted ARS and they promptly sent a team that solved the issue on the actual holiday.Lastly, today (Wed Nov 22 2023, the night before Thanksgiving 2023) I had another emergency in South Arlington. I discovered the issue in the evening and they had a team out within an hour. The team did what I had asked (fixed the emergency) and ALSO went above and beyond by diagnosing the root cause and putting a temporary fix in place that will work.I absolutely recommend working with Advanced Restoration Solutions and they will be the first person I call for water related emergencies!
Esparanza
2024-02
I was impressed by the attention to detail in your drywall repair service! The team seamlessly repaired the damage, leaving my walls looking brand new. Thank you for your professionalism and craftsmanship.
Mark G
2023-11
They came and tried to upsell us on service we did not need. After we got the work done we needed, we had to coordinate on our own all the necessary people (remediation, cleanup, paint, drywall, etc.) they were not in communication and on the same page with each other. Not clear at all with the work that was going to be done. In a townhouse and told us we needed to have our neighbors agree to open up their shared wall with us (not discussed before), and then told us in that moment they would not repair the walls they were wanted to open. Just an all around messy situation. Eventually got resolved, but between the lack of communication amongst their team, trying to upsell us on services we didn't need, and not being transparent on their plans (tearing open neighbors walls), would not use them again.
Emily Ariizumi
2024-02
Very unprofessional and borderline hostile customer service from an employee named Michele. If you’re looking for people who care and willing to help you. This is not it! Don’t recommend them for anything!Edit: owner reached out and took care of the situation. I would recommend anyone that has had poor customer service to reach out to the owner directly.
Roberto Irizarry
2023-09
Advanced Restoration Solutions came to the rescue when I was out of the country and delivered great service. They immediately showed up to my property which had a big leak. They were able to contain the leak and stabilize the situation. They did an excellent job demolishing what need to be replaced.Service: Flood cleanup
Adriel Trigueiro
2023-04
Very professional and knowledgeable. I had major water leak, they came out and explained the entire process. Ran is very compassionate about his work and it shows through his excellent customer service. He keeps you updated on the process and progress throughout the entire project. Dependable, on-time, honest and fair. No surprises...all and any work done was discussed and approved by me first. This company + crew definitely earned a 5 star rating. He made this ugly disaster much easier to cope with. Trustworthy crew, I was comfortable enough to leave them spare key to work without me on premises. (first company I ever felt safe enough to do that).
Andrew Howard
2023-08
ARS did excellent work on the water damage in our basement. Their workers were skilled and courteous. We had a few difficulties in our communication with management, but ultimately everything got done to our satisfaction. Just make sure everyone is on the same page about everything.Services: Mold inspection, Water damage-related cleanup & repair
The Man
2023-04
Advanced Restoration Solutions has been absolutely amazing! Not only did handle everything from demo, mitigation, contractors, and insurance, also took the time to walk me through the process, and explained every step of the way. This was my first big flood job, and their support made it manageable. I can't even imagine using anyone else.The technician was also amazing, and showed up almost immediately after I called. He made sure he was there to meet with everyone, even if I couldn't be there.Thank you, Advanced!Services: Mold inspection, Water damage-related cleanup & repair
Fahad Alqubisi
2023-04
Great service! I had water leak in my bathroom that caused serious water damage. I was out the entire weekend and came home Sunday night to a terrible sight. Called my insurance adjuster who recommended Advanced restoration solution. These guys had great customer care team and crew that came in within 40 minutes and immediately started working and guiding me on what i should do next. Very likable and reliable group of people.
Rai Jr
2023-04
Our plumber caused leaks in three different areas of our home, so a friend of mine called these guys. They pulled up like knights in shining armor! They took care of the water and told me that I could have my insurance company deal with the issue after they witnessed the plumbers being really insistent that it wasn't their problem. I have these guys in my phone to call again if we should ever need them again! (But hopefully not!) They did a fantastic job and were just really good people. Thank you, Ran! THANK YOU SO MUCH!Service: Water removal
Melissa Krisafi
2024-02
We had a leak in the roof, which caused some mold in the bathroom. These guys came on the same day to fix it.
Willena Houle
2023-04
We experienced a kitchen flooding nightmare, but with Denise and her team of experts on our side, it quickly became manageable. From navigating homeowners insurance for the first time to restoring/rebuilding part of our home, we felt supported every step along the way. These professionals are true heroes in times of disaster; highly recommend them if you find yourself needing help!
albert poku
2024-01
This company is the worst. Please please please be very careful with them, they are out to Price gouge. I had the worst experience with them in January. I wouldn't even give them a star.
Rawa Jassem (Landry Property Management, LLC) (Admin)
2023-09
We needed mold remediation for a client that had to be done within three days. Advanced Restoration Services was there on very short notice and addressed the problems. They were helpful and very responsive.Services: Mold inspection, Mold remediation, Mold cleaning, Water damage-related mold removal
Rebeca John
2023-04
Josh and his team were a lifesaver! Within an hour of my call at the crack of dawn, they stepped in to evaluate our catastrophic flood damage. Their quick thinking saved us: not long after their arrival, they identified the issue and got right to work drying out our house.
Sonya Chavez
2023-04
This guy has done a few projects for us in our apartment. He is so timely and always completes the job to perfection. I highly recommend his services for anything that requires repairs/restoration. When you meet him, you can tell by his attitude that he truly cares and wants to help.
Sky Thompson
2024-02
Impressed with roofing repair, handled storm damage effectively.
Cari Jo Hirschfeld
2024-02
Quick roof repair after storm, saved us from further damage.
Donna Padilla
2023-04
I would definitely recommend this guy and his crew for anything as I discovered they also do flood and cleaning projects. Great work, and thanks again to Advanced Restoration Solutions.
Durwa Parab
2022-04
Loved how they showed up in mask, as it’s a number one priority right now. Everything else was great in terms of their follow up to complete the project and did a brilliant job. Extremely happy with their work. I would definitely recommend them.Service: Fire damage cleanup & repair
christian luna
2023-08
Great work quick response just a good company. Caitlin was great assisting me with anything I neededService: Flood cleanup
Catherine Methews
2023-04
They are true professionals who ease your mind by taking care of what needs to be done with the highest of quality.
Caroline Wilson
2023-07
not very good at answering the phone! literally picked up and hung up on me twice!
Willie Summers
2023-04
Perfect work they did.
Isaac Bennett
2023-04
Amazed with the work they did.
Ruben Sherman
2022-04
I had an amazing experience with these guys!!!
Don Kolex
2021-04
You guys really rescue me from this nightmare. Thank you so much!
Darius Collins
2023-04
Highly recommended.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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