4.4 (94)
11350 Random Hills Rd Suite 800, Fairfax, VA 22030
(703) 534-0800
colonialremodeling.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa Fouser
2022-05
2nd review.3 years ago I left a glowing review about Colonial. Chas Kubrick is AMAZING!! They were professional, the construction team did a fabulous job and I think I only found 3 nails.I purchased the upgraded roof and upgrade to beautiful Hardie siding.Fast forward and I'm leaving a 1 star review.Why? Because they only warranty their work product for 2 years a little but important fact that must have been in the contract and I missed. It certainly wasn't spoken.I recall reviewing the Hardie as well as the CertainTeed Roof warranties but nothing about a 2 year warranty from Colonial. Given that information would I have chosen a different company? Of course!I have 2 major problems, a leak inside of my sunroom as well as a problem with the siding which has destroyed a window and French door. A technician came out for the door and explained the when the siding was installed on the deck, they failed to do the flashing. And well, you can see in results in the pictures.When contractors come to provide estimates without missing a beat, each says I shouldn't be having these problems after 4 years and that Colonial should repair. I explain the 2 year clause and they laugh.So, here we are, either file a claim with the roof and siding manufacturers, pay out of pocket OR file a claim with my insurance company. Each option sucks because I went with a company which doesn't provide an actual warranty for their work product.Don't be me, be better.
Jody Jones
2022-05
I would definitely recommend Colonial remodeling chaz Charles elliott the whole crew was awesome from start to finish they remodeled my whole house And side porch n my whole deck awesome jobServices: Gutter repairs, Restoration, Installation, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Remodeling, Roof installation
Cindy Bascetta Zimmerman
2023-05
The roof looks great but we had three issues -- they left hundreds of nails scattered through the front and back yard (we had to purchase metal detector rollers to pick them all up); during installation a vent pipe from the attic HVAC disconnected and they wouldn't accept responsibility for it even though they admitted they had worked around the vent (our HVAC service contractor fixed it but it cost about $400); and we just had a home inspection and the inspector investigated a drone picture that showed a missing row of shingles at the edge of the roof along the gutters (he said it looked like they had never been installed). They were rushing to beat bad weather coming and we appreciated their effort. When we called about the missing shingles they came within a couple days to correct the problem. Also you usually have to leave a message and wait for a return call but sometimes they are very prompt.Service: Roof installation
Bradley Williams
2021-05
Just want to take a second to thank Frank with Colonial Remodeling for assisting us with our damage roof. He made time to come by when he found out my adjuster was coming the next day without a contractor. He ensure that I always knew what was going on and he answered all my questions. I had a lot of questions, this was a first for my wife and I. But we are extremely happy with our new roof and the quality of work that was done. If your your looking for a contractor that’s down to earth and will get your house looking good in no time..Frank with Colonial Remodeling is your man.
Miguel Rivera
2021-05
We had a awesome and smooth process. We didn’t know what to expect or what to do with the storm damage. We got in contact with Frank from Colonial Remodeling and he walked and guided us all the way through the process and that’s why it was very smooth thanks to him. He was very professional and very down to earth. He made time to come by when the adjuster was coming. He ensure that we always knew what was going on and he answered all the questions. This was a first for my wife and I. we are extremely happy with our new roof and the quality of work. The installer of the roof were awesome and did a outstanding job. Frank promised we were going to be very happy and he keep his promise. He got the right people for the job. Outstanding job. If we have to do it again we are sure we will call Frank with Colonial Remodeling.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Vanessa Strauss
2022-05
Our neighborhood had storm damage. Lots of companies came to our door to offer to look at our roof. We did not feel comfortable working with them. Then our next door neighbors recommended we speak with David Leckie from Colonial Remodeling. From the beginning we were comfortable with the process. Most of the companies wanted money instead of paying attention to our problems. David came and inspected our roof. He talked to us about the issues. He did not guarantee it would be covered but made sure we understood what was wrong, what the process was, and what his role was. David sat down with me when I called the insurance company and was here when they came to inspect the roof. I feel like in every instance he went above and beyond! We felt like we were the only customers he had. His customer service was excellent. He was available throughout the process to help us and never just passed us on to the next person. His dedication and support were amazing. We are so blessed we selected Colonial Remodeling. I have recommended them to friends and family. In this uncertain time David was safe when he met with us and I always felt that he not only respected our needs but our property as well. You can't go wrong working with this company. We had a fantastic experience. David is a superstar!!!!!!!!!Services: Roof inspection, Roof repair
Mathew Zenkowich
2020-05
I am always a bit skeptical when it comes to working with construction companies and contractors, but was very pleasantly surprised with the experience with Chas and Colonial Remodeling. They did an excellent job on replacing our new roof. They helped tremendously in working through the insurance company claims process. We have a fairly large house with a big roof and whole job took one day, start to finish. They showed up around 7 am and 11 hours later by 6 pm the job was done including the cleanup which was impressive. I think I found 2 roof nails on the ground, that was it. I would unequivocally recommend them to anyone.
nesi ayele
2020-05
We recently worked with Colonial Remodeling on a roof replacement project through our insurance company. Everyone that we worked with was very knowledgeable in the insurance process. Our rep Michael met with the adjuster at our home and helped him by pointing out damaged areas. We were continually updated through out the project and are extremely pleased with the end result. They also offer great warranties.Thanks!!
Cheryl Jennings
2021-05
Dear Sirs,We’re writing to highlight the exemplary customer service of David Leckie. From the initial contact, he was very professional and accommodating.During our meeting he was very thorough, patient and knowledgeable. He willing discussed all the options and steps from signing the contract to final payment. What we appreciated most was everything played out just as he said it would! There were no hidden surprises or amendments to the product or the cost.Being seniors, it is extremely important to find businesses that don’t prey on customers and on whom we can trust to do a quality job for the price we agreed. We’re elated to say that that was our experience with David and Colonial Remodeling, and for that we are eternally grateful. David volunteered to meet with the insurance adjuster in our absence for a family emergency, which we feel factored in the approval of the claim.We couldn’t let an opportunity pass to sing his praises!! Keep up the great work! Hopefully we will never need another roof but if anyone else does, we will certainly recommend David and Colonial Remodeling!Sincerely,Ralph and Cheryl JenningsService: Roof installation
Jamie Crabtree
2021-05
Colonial Remodeling recently performed a roof replacement for us due to extensive hail damage.Our insurance company was exceptionally difficult to deal with in obtaining funding approval. These efforts included threeinspections/assessments and numerous phone calls.Frank Kang’s involvement and leadership was absolutely key in directly interfacing with our insurance company and obtaining funding approval.His excellent communication/interpersonal skills and extensive knowledge of roofing enabled him to be successful. Without Frank’s involvement I do not think funding approval would have been obtained.Frank was also very effective working with and, coordinating with the Colonial Remodeling back office team. They prepared cost estimates and successfully negotiated numerous items with the insurance company. Additionally, all aspects of the project were managed professionally and efficiently. The roof replacementwas completed on time and on budget.I highly recommend Colonial Remodeling and, particularly Frank Kang to anyone considering a roof replacement!Service: Roof installation
Kip Erickson
2020-05
Chas and Colonial Remodeling did a great job on replacing my new roof, and the new siding looks amazing as well! I really appreciated the communication with Chas throughout the process and the project was delivered on time just as promised. I will absolutely use their services again and recommend them to anyone in new of home improvement services.Thanks again!Kip Erickson - Homeowner
John W
2021-05
We had some wind damage to our roof from some recent storms and I wasn't sure of the best way to get our roof fixed. I just happened to bump into Frank Kang and did he make it easy. So glad I met Frank...he was very knowledgeable, courteous and available. He showed up on time and kept us aware of what was going on. The team took only 1 day to install our new roof...and stayed well after dark using flashlights to clean up. Great job Colonial Remodeling.Services: Roof inspection, Attic venting, Roof repair
Joseph Schwetz
2020-05
After some damage from a storm, I hired Colonial to fully replace our roof. Our rep did a thorough inspection of the damage and helped us through the claims process. Colonial was responsive to our questions along the way. The work was very high quality and they really made the whole process very easy for us. We will definitely use them again for any of our remodeling needs.
Ann Peyton Millikan
2021-05
Frank did a great job working with our insurance to have our roof replaced after storm damage. He is very knowledgeable and made the whole process a breeze. The installation crew did a nice job too. I was worried about a mess with nails afterwards but they did an excellent job cleaning up!Services: Roof repair for storm & wind damage, Roof installation
Chris Lanciano
2019-05
Ken and Colonial Remodeling was recommended to us by friends when our insurance company threatened to drop us unless we replaced our roof. Any other company would have came out and given us an estimate siding with the insurance company to get paid but not Ken. He visited our home, did a thorough inspection of our roof and informed us the roof was not in the state the company was claiming. Ken really went to bat for us writing up a full report complete with several photos to send to our insurance company to help us fight the cancellation. Ken is quick, caring, efficient and above all, honest. Going forward, whenever we need any type of maintenance on our home we will look no further than Ken and Colonial Remodeling.
09Learning
2021-05
Mr Frank Kang is really awesome to work with. On the day my insurance company came to my home to review the damage to my roof, Mr Kang was there. He explained the entire process of the roof repair and how his company is able to complete a professional job. I had never heard of his company before but I can honestly say they are very professional. The company uses quality materials to complete their work. The roofers were at my house earlier than I had expected and cleans up after themselves. Most companies could care less. Mr Kang, the roofers, and the men who installed the siding are knowledgeable and professional. I would use them again and highly recommend them.Services: Roof repair for storm & wind damage, Roof repair, Roof installation
Raquel Julien
2018-05
I will definitely use this company again as long as Gabe Griffin is on the job! We were about to use another company, whose name I will not mention. However, their customer service skilsl were lacking and showed even before the job started. My neighbor and client referred Gabe to me and had nothing but great things to say about him. From day one, Gabe was forthcoming and open about the whole roofing project and what we could expect. What impressed us the most was how he made appointments to meet with the insurance adjuster while we were on a family vacation. We didn't have to worry about rushing back or cutting our vacation short. He really made the process as stress free for us as possible. There were other things he did to make the process easier for my husband during the time his brother passed away. Our roof looks amazing and we are extremely pleased with the entire experience from start to finish. Did I mention that we didn't have to do any haggling with our insurance company? First rate service all the way!
William Capozzoli
2018-05
Colonial Remodeling was contracted to replace my roof, gutters, and downspouts after determining damage from a hail storm in February 2017. This work included repainting my master bathroom after a leak developed in the ceiling from the damage and replacing the roof on the gazebo on my deck. They worked with my insurance company and I all along the way and were very prompt with returning my phone calls, discussing what was to be done, and cleaning up the yard after each phase of the work completed. I was impressed with the professional and quick painting of the bathroom and thoroughness of the workers to ensure a proper job was done. I was very happy with the results and plan to use them again to do further home improvement projects around my house.
Mark Morris
2022-05
They were very professional on the installation and clean up of installing new roof shingles on my main home and back workshop. Frank Kang who works for them and spearheaded the whole operation was by far the best contractor I have ever worked with. Very responsive and answered every question that I had or concerns. Never left me in the dark as other contractors have done in the past. He is very thorough in his estimate and doesn’t try to add hidden prices. Frank Kang called, texted and told emailed me to keep me updated. If I called and left a message he would get right back to me. Because of him we are having our other home roof replaced. He is honest and trustworthy along with Colonial Remodeling who are superior to other roofers. If you want a job done right and of good quality I urge you to pick them.Service: Roof installation
Gary Gonthier
2021-05
Worked with Frank Kang and he was very fair and reasonable going over every detail of the job and associated costs. Hard to find an honest roofer nowadays, but Frank was straight with us and provided the dimensional quality roofing we wanted totally meeting/exceeding our expectations. We had our house and two sheds reroofed and they look great. I would recommend Colonial Remodeling to anyone!Service: Roof installation
Angela Arias
2021-05
Very professional service!!!!!! Mr. Frank Kang came by my house about a month after a pretty bad hail storm in our area and immediately noticed some hail damage to my roof and gutters. Mr. Kang assured me as a homeowner for only 5 years that the process for repairs was going to be painless. I originally had my doubts as home repair services don't alway go as smoothly as one may think. Mr. Kang kept in constant contact with me throughout the process to include dealing with my home insurance. Topped it off with a discount. Mr. Kang sent an outstanding team of roofers who were not only professional and detail oriented, but timely. They even cleaned up behind themselves. I definitely know who to reach out to for any roof and gutter repairs as my roof never looked so good and it is finally within code. Only came out of pocket the amount of my deductible! Can't beat that. Thank you for all that you have done, Colonial Remodeling, LLC!!Services: Gutter repairs, Roof inspection, Roof installation
Dustin Lavigne
2023-05
They do not honor warranty claims. 2 years in after full roof replacement by their A team from Virginia, a large 10ft long section of shingles at the Hip of roof has peeled off. This means they did not nail every shingle for 10 ft to peel off. I called in for warranty claim, date was set for someone to fix and no one ever showed. Its been 2 months since my initial contact, I have sent several emails and voicemails with no further response from them. I'm now left with calling a local roofer to fix the warranty issue and inspect the rest of the roof. I would Not recommend this company!Service: Roof installation
Sean Zhang
2016-05
Colonial Remodeling has replaced my house roof and siding last year. It was a very pleasant, worry-free and smooth experience. I will be very glad to recommend them to anyone who needs to do house remodeling work. By the way, they DO know how to work with home insurance company when they come into the play.
Emmanuel Anyetei Anum
2022-05
Francis Kang provided outstanding service.From inspection of the storm damage to our roof, siding and gutters to getting the repairs completed, Francis was always available to answer any questions we had. He was so professional and courteous in all his interactions with us. Francis ensured we had value for our money by recommending the highest quality roofing materials.Services: Gutter repairs, Roof repair for storm & wind damage, Roof installation
Kim Nelson
2016-05
If I could rate Colonial Remodeling any higher, I would. We were referred to them when our original company decided that our job wasn't worth doing. The sales manager, Chas Kulbok, was very knowledgeable when it came to products, installation and especially dealing with the insurance company. We had our roof replaced as well as some soft metals that had been damaged in the hail storm. We also had both our front and back doors replaced. The crew was meticulous in detail, tidy and punctual. I would not hesitate recommending them to anyone who needs quality remodeling work.
Leah Ohman
2021-05
Due to the hail storm in April 2020, our home received serious damage to the roof and gutters. Gabe and Mike from Colonial Remodeling took the time to show us where the damage was on our home and gave us great service with getting a new roof and gutters. They even fixed the siding where it was damaged as well as the window screens. Very much recommended!Thank you Colonial Remodeling for fixing our home!Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation
Ligia Glass
2017-05
I contacted Colonial Remodeling to do work on my roof, sidings, gutters that were damaged by hail. I worked mainly with Adam Schanzer and Eugene Schwetz. I cannot thank them enough for their professionalism, courtesy, and availability at all times to answer questions, to provide scheduling times, but most of all, to insure that I was satisfied with the work done by Colonial. I highly recommend Colonial Remodeling to anyone needing this type of service. They are the best.
Alexis Rivera
2021-05
We had the pleasure to work with Frank Kang with Colonial Remodeling. He did a great job answering all of our questions through the process. They were very prompt and professional. His roofing crew did an amazing job. We would highly recommend them.Service: Roof repair
Teutonic Reign
2017-05
Colonial did an excellent job with our roof. What made the experience 5 stars was our consultant. Ken Dinkel was the reason I went with this company. After a hail storm he was driving by and got out of the truck and talked with me. He was never pushy, always explained everything well and followed through exactly as he said he would. He came out multiple times during the day when the roof was being installed to check on the progress and see how I was doing. The roof was done in a day, they replaced some screens even though they didn't have to and were an absolute pleasure to work with. I referred Ken to 3 of my neighbors. He also spotted one shingle that was sticking up a bit. A few weeks later there was a knock on the door and two of his crew were at the door to fix it and make sure everything was ok. Top notch group and Ken still follows up with me on occasion. Honest, trustworthy, dependable, and perform quality work...what else could you ask for?!
Dave Khalil
2021-05
Just installed a new roof with them. The rep assigned to us was Francis Kang. Francis is probably the best we ever worked with on any project. He is professional at project management and customer service. He met with us once at the beginning of the project and that was it! He took care of every aspect every step of the way. The next thing we know, we have a brand new roof installed and our house surroundings were cleaned like nothing ever took place at all. He was also kind to immediately answer every call we made even if the calls were after hours. It's truly amazing to find people like Francis these days. Thank you sir for all you do! We know who to call for my next project :)Service: Roof installation
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 10 AM-1 PM |
Sunday | Closed |
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