3.8 (16)
1907 Fall Hill Ave, Fredericksburg, VA 22401
(540) 775-6060
aegis-roofing.com
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Paul l
2019-05
I'm not sure how this "company" managed anything over one star, I have a feeling they have had friends plug the reviews because most of them are non specific. Made an appointment, no show and no call. Called to see if they were planning on coming out, and got an uninterested guy on the phone who asked us to reschedule. No show no called for that one too.If you need work done I'd suggest summit environmental solutions. I immediately got a response and they are coming out in a reasonable amount of time.Your business should be built on reputable service.Still waitingI just want to point out that the response to this review by the vendor is inaccurate. The company did not call to reschedule. After being an hour late for the first scheduled appointment, we contacted them. They gave is a new appointment today at 1pm, to which they neither showed up for, not called to apologize or inform us they would be late.I don't appreciate the dishonest nature of the response. Again, your actions (or inaction) proceeds your reputation. If you had any honor you would fix your mistake.
Michael Haddad
2018-05
Aegis Roofing is solid and trustworthy. Donald answered my call last Friday and promised to come to my home by Monday to investigate the damage we had to our roof from the severe windstorm last week. He was here on Sunday!He looked over our damaged roof, gave me a very fair quote, and promised to have the repairs done before we had any rain. He and his crew were here first thing Tuesday morning and completed the repairs for the amount that he had quoted to me. And he completed the repairs before any rain, just as he had promised.Donald's word is his bond. I give Aegis Roofing 5 Stars! Many thanks, Donald. You are the best!!
David Dalton
2019-05
Sadly, I can't give a full review of Aegis' performance as a company. I can give you the following anecdote regarding their responsiveness.As a condition to the purchase agreement of the home my family bought in December of last year, there were several minor roof repairs requested. The sellers had the work completed by Aegis and submitted a receipt for the work. February of this year, I was in the attic during a rain storm and noticed that one of the areas addressed had begun leaking again.I reached out to Aegis both via e-mail directly (it was on the receipt provided) and through their website. To date, I have not received a return call or e-mail regarding my contact. While I recognize that there may not have been any "satisfaction guarantee" as we were not the ones who paid for the work (something I expressed in my written contact), I was at least hoping to hear that from Aegis themselves and possibly schedule them for the work anyway.For all I know, the company does typically wonderful work and are a true value. My experience, due exclusively to a lack of responsiveness, was less than optimal.
Caitie F.
2016-05
I was really impressed with Aegis Roofing from start to finish. I received estimates from several companies and Aegis was the most affordable. Not only that, but the service I received was actually better than the other companies I was contacting. Todd answered e-mails promptly and was helpful with answering my questions. Donald stopped by several times as the roof was being completed to check on its progress and to see if I had any concerns. The color and quality of the roof looks great, and I would absolutely recommend Aegis in the future.
Megan Sullins
2019-05
Someone came out to check our roof before we put our house on the market. He was well aware of the time crunch and quoted a few small things that would need to be fixed so it could be certified before inspection. He was going to come back a few days later for repairs and was a no show. When we called, we received a message "Wireless user cannot accept your call". We have tried a few times and cannot get in touch with them and have not received a phone call or apology for missing our appointment. They just wasted a week of our time and now we need to find a new roofer to get this done. Very unprofessional.
Baskets of Chris 42
2018-05
5 stars? Who paid those reviewers? I can't even get this guy to call back on a roof leak. I called him multiple times to arrange it and he just refused to do the job. I would say do more research people, do not believe these review ratings on here or any other site. You lost my business and others due to this, Aegis.
l tebrich
2019-05
After months of calls to other roofing companies (14!) and several no shows, I called Aegis to beg them to at least tarp my roof if they were too busy to fix it. Donald came out that day and patched the missing shingles right on the spot! Here's a company that appreciates family, no hassles, and integrity in business!! So grateful to y'all!! From now on, we're calling you first!
Russell Pepper
2018-05
Todd and Donald went way above and beyond to fix a truss issue that was holding up the closing of our house. On his day off - and on perhaps the hottest day of the summer, Todd went to the home, climbed into the attic, assessed the situation and provided expert opinion. The following day, a Saturday, they added additional support - which was not necessary - just to alleviate any concerns and support our efforts to close the sale. Thank you Aegis!
Chelsea John
2019-05
What a nice group of gentleman. I called them and they came out the same day to help us out. I called two other companies who weren’t able to come out until a month for an estimate. So thankful for this company and how friendly and helpful they were! You won’t regret using these guys!
Daniel S
2019-05
Tried to have easy work done, took 5 days to meet and look at the work, got a quote and that was it never heard anything back. So I took my business elsewhere. For the record I also can not comment on the work since nothing was done from him.
Arturo Padilla
2010-05
Great Service. He told me what time he would be at my residence and was there earlier. He brought all the materials he would need to make the repair and he repaired it, without me being there. A very reliable company with the beginnings of an up and coming business.
Sara Ramirez
2017-05
Great friendly service. Affordable prices and was very quick to come by for an estimate and get the work done. I would highly recommend them and use them again.
Alecia Campbell
2018-05
They are awesome.super friendly..responded quickly..and did great work on repairing my roof..highly recommend!!!!!
Kelly Quinn
2021-05
Awesome service! Quick and reliable 😉 Would recommend to everyone!
John Garraway
2019-05
Did a great job! Affordable and great price . Thank you john
Monday | 8 AM-7 PM |
---|---|
Tuesday | 8 AM-7 PM |
Wednesday | 8 AM-7 PM |
Thursday | 8 AM-7 PM |
Friday | 8 AM-7 PM |
Saturday | Closed |
Sunday | Closed |
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