Mr. Handyman of Richmond

Ashley Shoultz

2023-12

I had an excellent experience with this business from start to finish. I had called after hours, left a voicemail and was called first thing the next day. She scheduled my service and gave me an estimate over the phone. They worked with my available time and I was able to schedule the service on my first choice! The handyman Karl came exactly on time, to the minute! I was worried one person couldn’t get everything done in the time I had but he got it done in one hour less! He cleaned up the “mess”, was kind and courteous with asking about my pet, keeping the door closed and locked after going in and out. Definitely worth it to have someone who knew exactly what he was doing! Would hire again in a heartbeat.Service done: Hang mirrors and swap fan to simple light fixture.

Sharon Greene

2024-04

Yes I would recommend Mr. Handyman of Richmond and I would use them again without hesitation. Maurice did a great job. He was professional, polite, and respectful. He put up closet racks for me and I was very please. His work was neat and efficient and I was surprised that he did not leave a mess behind.Even though there was a little misunderstanding with the original time that Maurice was supposed to arrive, Amy at the office kept in touch with me and she made it convenient to work with my time. Yes I would recommend.

Denise B.

2023-12

The person who did the work spent the whole day at my house and did a great job. He even got the paint for me at the store! He was very friendly and picked up all the trash afterwards! He painted several inside doors and replaced two light fixtures. It looks amazing! 🌿🌻

Kimberly Jones

2024-04

My experience from start to finish was so professional. I sent an email inquiring about some fan installations, received a call the very next day and was promptly scheduled.Chandler arrived on the dot and was so unbelievably kind and professional.(I love that you can request the same person again too.)He took his time to answer any questions as well as ask me specifications about the projects.Offered helpful insight and did just a perfect job!I honestly couldn’t have asked for a better experience!I’ve already made my list for when I have him return.Thank you so much Chandler!

Oben Johnson Jr

2024-01

The techs did a good job completing several projects at my home NOV and DEC 2023. The techs were professional and friendly and completed their work in an outstanding manner. I ordered several items from Home Depot and the techs picked up the items from Home Depot before coming to my home. I have several additional projects that I will use them to complete based on the outstanding performance they showed on these initial projects. The support staff was also helpful in coordinating the projects. I appreciated having someone I could speak with about the projects. I highly recommend this company if you have projects around your home you need completed.

Joseph Carlisle

2023-08

I would not recommend Mr. Handyman. I had initially wanted two shower bars installed in my aging mothers walk in shower. I was quoted upper 200s to lower 300s. I purchased three shower bars for around 70 dollars and had them install all three. The job wasn't too difficult, but I wasn't confident on drilling through tile. The man who came out was very nice, but said I would be billed for 3 hours which turned out to be 430 dollars.After reviewing my door locks the handyman was only there for 2 hours. After coming home 1 of the 3 bars was loose. I called to inform the company of this and they initially offered me a 60 dollar discount. After stating that 370 dollars is a ridiculous price to have three bars drilled into the wall they offered me 120 dollars off, and had the handyman come out to fix the issue.Overall it wasn't a great experience, but they did resolve the initial problem, and gave me a much deserved discount. If you can I would recommend finding a local independent handyman in your area.Service: Installation

william barrett

2024-03

Jacob came out to house yesterday and patched a hole in my shed roof. He did an outstanding job! And he has a great attitude: very pleasant, professional and courteous. He also went the extra mile by addressing a couple other concerns that I had regarding my house. Jacob is truly a huge asset for this company!

kim sicola

2024-04

Jarrod S is a wonderful craftsman. He is thorough and has amazing attention to detail. We were more than pleased with the many projects he has done for us.

Sam Caldwell

2024-03

I recently hired Mr. Handyman to take care of a list of projects around my home. The price point was fair, and given the quality of the work completed I am very happy with my experience! Frank, who completed the work was courteous, professional, and offered his opinion on the best ways to solve my issues while still being mindful of price.

Roger Donn

2024-04

Great! Jarod explained the steps he was going to do which I wanted to know. He did a nice clean finished job and work area. I got his card because I will request him for any future work I might need!

S. T.

2024-04

I gave 3 stars because the person was very nice and professional. I didn't give 5 stars because I don't like how the pricing is done. You can't give people a price range and start the clock with the handyman arrive if they are not ready to work. If you have to talk with me first and then go back out to your truck to get all your tools and ladder that is time not working that I am paying for. I asked multiple times when making the appt does the person need to come out to see what needs to be done first and was told no, so unlike other companies who don't charge to come out ahead of time to see what needs to be done and don't charge you Mr Handyman service does charge you. They charge you the day of. When the handyman arrived he didn't have any tools or ladder I showed him the windows and then he went to his truck to retrieve his tools and ladder. The time should start when you are ready to work but instead I found out the time started when he rung my door bell so in actuality I paid to show the windows. Then the nails were drilled in the wrong area and had to be removed. He filled the area once. But to properly correct that more time would have been added to the clock I didn't know that I would have been charged for someone correcting their mistake. My opinion you stop the clock to correct your errors. Any professional knows you can't fill a hole once that it settles and you have to come back refill and then sand. It was only done once so now either I have to correct it or get someone to come out. I am very particular about my home and how things look. No I can't honestly recommend a company that says no one needs to review what needs to be done ahead of time but charges you for it when the tech arrives. I like transparency. Either you have set prices or the clock doesn't start until the tech is ready to start.

Mary Blukis

2024-04

Jacob did a wonderful job centering and putting our shelves up. He did everything that we wanted him to do and he cleaned up after himself. He also arrived promptly. Def would use Mr. Handyman and Jacob again.

Cheryl Williams

2024-01

Mr Handyman can handle all your needs from plumbing to Hvac very professional cleaned up after the job was completed and made sure I was satisfied with the work if you need anything thing done Mr Handyman is the place to call]

Bryan Coleman

2024-04

Had an appointment set up. No one showed. Texted me saying they needed to re-evaluate my project instead and would call me the next day. No phone call. It was a simple drywall patching project. Seems unreliable and unprofessional. Would recommend looking elsewhere for service.

Karen Joy

2023-05

My entire experience from the initial consultation to the finished projects were handled professionally and with the utmost courtesy. I could not have asked for anything more. I highly recommend the company, concierge and "handyman" without reservation. I will hire them for all my future needs. Spending the extra money was well worth the investment in my home!Services: Garbage disposal installation, Fan installation, Installation, Light fixture installation, Carpentry services, Remodeling, Plumbing fixture installation, Faucet installation, Electrical work

Michael Hugman

2024-01

The technicians (Matt G and Chris L) did a great job mounting our 65” TV quickly and efficiently, and skillfully overcame a difficulty hooking the TV on with the extendable mount I had provided. I also really appreciate that they came back out to lower the mount after I realized I had them position it too high, for a reasonable charge. We are happy with that and also the guitar holders they mounted as well. Would recommend and will keep them in mind for future work.

Christian Dennis

2024-01

We called Mr. Handyman of Richmond for a roof flashing repair after a storm. They were very transparent about how much the job was going to cost. The assigned worker had a very professional attitude and appearance. The job was completed in a very timely manner and at a reasonable rate. We will definitely be utilizing this company for other jobs in the near future.

No-y B

2024-04

I had Boatri come out to do service on my property and his communication about what was going on could be tuned up greatly. He told me some information and when I called the office to report the damage he did to the property, what he said was a lie and I was told, he should have fixed the damage on the spot, per Patricia. He could be more professional when handling customers personal property, as he was handling it with no care in the world. This was my first experience with the company and may be my last due to him.

Tamaine Carter

2024-01

Mr. Handyman of Richmond got me out of a jam, and they did it fast! I basically got a complete inner rebuild of my 3 bedroom, 2 bath ranch style rental property. Mr. Handyman of Richmond even saw that the backsplash didn't quite turn out right so they took it upon themselves and fixed it without me having to ask. These guys are awesome, a bit pricey on the labor, but you really do get what you pay for. I would recommend these guys.

BJ RANDOLPH

2024-01

Your company definitely stands behind guaranteeing that the customer is satisfied. Frank did a great job and Amy in the office was very helpful and follow-up was great. We were especially impressed with the quality of Frank's work. We would not hesitate to recommend Mr. Handyman of Richmond!

Diane Neylan

2024-04

The porch looks great...and safe. No more worries about it collapsing. Work was done professionally and Daniel H. explained everything to me. I will definitely use Mr. Handyman on my next project.

Journet Shaw

2024-01

I have used this service for several jobs, including installing ceiling fans, installing a glass/chrome bathroom shelf, caulking bathrooms, and repairing ceiling cracks. In the most recent service, Kenneth identified how my drywall had not been screwed into the ceiling and that was why my ceiling cracks had been occurring so frequently. I last had them repaired them less than 9 months ago. Kenneth was able to screw into the drywall to make sure it was firmly in place and caulk and seal the cracks. I now feel assured that my problem has been fixed. I would definitely recommend this company for a variety of projects. I felt that I received excellent service for the money paid during each visit.

Terry Sweat

2024-02

Just not a great experience. They quoted our job over the phone which I thought was strange. They cometo the property to start the job and the let us know their new price is triple the original quote. We sent them on their way with our disappointment. We did receive a call back from them. The said the recording of the original call was accurate in our description of the job and just apologized. Again, disappointed in their process of quoting a job. Felt like I knew this was coming from the get go.

Dwayne

2023-05

I contacted Mr Handyman initially just to install drywall in my 672sqft detached garage. Who know they would basically remodel my whole garage for me! They framed and installed 2 doors, did a bunch of electrical work including installation of can recess lights as well as switches and movement of multiple outlets. They installed my flooring and wall paneling upstairs which is way better than I imagined with beautiful trim around the floors, windows and doors. The mancave is now complete thanks to Jake and Jarrod the installers and the client concierge. Yes I recommend them for any minor or like I had done, major home project. The pictures I included are of the media room above the garage, my place of zen. Thanks again guysServices: Install flooring, Drywall installation & repair, Carpentry services, Drywall installation, Electrical work, Drywall finishing

Elie Glover

2024-01

Mr. Handyman repaired a damaged door jamb attached to sidelights within 30 minutes at a very inexpensive price which other businesses quoted me over $3k stating the entry door and sidelights must be replaced. I thank Mr. Handyman for their willingness take on this job during a time when all Americans to include me a disabled veteran need to stretch every dollar. Highly recommended for all Handyman jobs anyone needs completed by knowledgeable professionals.

Brandon Powell

2024-04

I had spent 9 months fighting with my contractor to get my repairs completed after a pipe bursting flooded my house. Mr. Handyman was in and out within a few days of contacting them to completed the work and I'm getting my home back!

Don Tiedeken

2024-01

I contacted Mr. Handyman to get a quote and set up replacing siding on my home with hardieplank. We agreed on a price and set a date.2 gentlemen, Kenneth and Jarod got to our home at exactly the time that they were expected. These 2 gentlemen worked so hard all day and were able to finish the job in 1 day. The work that they did was excellent. They were so helpful and pleasant. When we need more work on our home we will definitely call Mr. Handyman and request our job be done by Kenneth and Jarrod.The entire experience from beginning to end was wonderful.

Doris Costley

2024-03

Jacob did a great job doing a drywall repair in our laundry room and then painting the entire laundry area. He is friendly, professional, and definitely someone that I would request again for any other “handyman” needs we may have.

Brenda Wynn

2024-01

Jarrod and Frank did an excellent job repairing my ceiling, floor, and faucet. They were friendly, professional, and the cost was reasonable. I already have more work for them in the near future, and highly recommend Mr. Handyman.

Ed Billowitz

2024-01

Johnny D fixed my kitchen cabinets whose slides and shelves were broken several years ago. A handyman and a contractor had worked on them with no lasting effect. They are almost 30 years old and I hope will now last another 30. He also installed a banister down my basement stairs and made some drywall repairs. I'm very pleased with the work and how work quickly it was done. I recommend him and Mr Handyman.