Blue Ridge Custom Homes

Dow Lasitter

2024-04

My BRCH team helped make my home addition ideas become reality! The sales rep Kevin B did a wonderful job kicking off the project. He listened to my concerns and questions and provided all the right answers. He helped me work through the contracting process and provided me a realistic estimate to complete the work. My project superintendent Clay B. did a wonderful job coordinating the work and keeping me informed of progress. Clay worked through each detail to my satisfaction, was there to answer questions and provide assistance whenever and for whatever I needed. The PM Allen C was very responsive and was available whenever I needed him. I would definitely recommend the BRCH team for your new home addition!

Kerneisha Robinson

2024-03

Building our house was a process, we were in talks with blue ridge for over 3 years while we looked for land and tried to find the best floor plan for our family. I honestly think I changed floor plans about 4 times. With each step all my questions were answered and my concerns were addressed. For our build we had the honor of working with Brett Cline, our esteemed project manager and his counter part Dave Gingras. Brett's dedication, expertise, and leadership have truly made this project a remarkable success. His meticulous attention to detail ensured that every aspect of the construction process was meticulously planned and executed to perfection. Throughout this experience I never felt like he didn’t understand our concerns. I highly recommend Brett Cline for any future projects.We also had the pleasure of working with Katherine Minix as our selections person. She was AMAZING !!!! I am very much type A personality but Katherine made me feel at ease. When communicating with her she always answered my questions and gave me great advice.Overall our building experience was positive.

B West

2023-05

The Blue Ridge team, especially our project manager, Joe Meza, was wonderful to work with. We brought our blueprints from a designer we worked with independently and they were 100% on board with helping us make our dream home a reality. Their communication was outstanding and they gave us realistic expectations for cost and timing. They made the custom home building process much easier than we thought it would be. We are thrilled with the results and are really enjoying our new home. We heartily recommend Blue Ridge.

Berkley Haskins

2021-05

Blue Ridge Custom Homes did an excellent job on our home and truly went above and beyond to make the process go as smoothly as possible. We had an immediate need to build in a certain area, so they found the land and made it happen. Nathan Wiley, Nathan Janocka, Tyler Wilkerson, and the rest of the team at Blue Ridge were all wonderful to work with. We will use Blue Ridge Custom Homes again in the future when we build our dream home, and have already recommended them to numerous friends and family. A huge thanks to the Blue Ridge Custom Homes team!Services: Design, Project management, Remodeling

Noah

2019-05

I hired Blue Ridge Custom Homes to finish a new theater room, bedroom, and bathroom in our basement. Kevin was a pleasure to work with and communication was great. He was very responsive to my questions and any concerns I had he put at ease.They were able to get all permits and inspections done with the county with no issues. I continued to make changes while construction was going on and Kevin never made me feel like I was inconveniencing him or his workers.He had no issues to accommodate out of the norm requests such as a Walk-in Bathtub, Cutting a new window (to code) in foundation, Curved stage, raised platform, in-wall media cabinet, moving a 20 foot gas line, redesigning structure work (already done that I wasn't comfortable with after seeing it so he came up with an idea that was 10x better) and much more.Their quote also came in $20,000 less than another renovation company provided and Blue Ridge came in under budget when finished.The workers for Blue Ridge and the sub-contractors were all great to work with. None of them had any issues of me asking questions or small special requests as they did the work. The plumbers and electricians were very reputable sub-contractors too which was very reassuring that the work would be done correctly the first time.Thank you Kevin and Blue Ridge Custom Homes for changing our home and helping us enjoy it even more.

Lawston Family

2022-05

Blue Ridge Custom Homes provided the absolute best experience for us building our home. Our project manager, Dave Gingras, was very knowledgeable and hands on every day ensuring the entire process was as seamless as could be. The company and its team are very experienced and we recommend Blue Ridge to anyone thinking of building a home! They are the best!Services: Tile work installation, Install flooring, Garage design & building, Design, Fan installation, TV mounting, Paint indoors, General repairs & maintenance, Project management, Exterior painting, Drywall installation, Plumbing fixture installation, Furniture assembly, Consultation, Drywall repair, Flooring

Mark Braley

2023-08

In January 2023 we moved into a house that previously had only existed in our dreams. Blue Ridge Custom Homes turned our vision into the home we now live in.We had heard about BRCH from a friend who had previously worked with them. From our first conversation with Nathan W. we knew that Blue Ridge was the team we could trust to build our dream home. Nathan explained the Blue Ridge way of building and how they differ from other builders. Blue Ridge specializes in building unique, and often very complex, homes. And the home that we dreamed of would be unlike any house we’d ever seen. Nathan and his team were the perfect partners for us.Next, Nathan J. helped us find the perfect property in the area where we wanted to live. Nathan helped us to quickly buy the property at a fair price. After closing on the property, Nathan J. and Dave G. met us at the property to help us choose exactly where to build. They showed us many options and explained the pros and cons of each. Thanks to their guidance, we were confident that we made the best choice. We were so excited when Dave marked out with tape the footprint of where our home would someday be. But when Allen C. came on as our Project Manager, it got REAL!We had the unfortunate timing of building right in the middle of the covid pandemic – when supplies were scares and the cost of most materials seemed to climb every day. But because Allen has so much experience building custom homes, he knew how far in advance we would need to order materials to keep on schedule. He encouraged us to pick out our appliances and anything that would need to be custom built well in advance of when we would need it. This ensured that even with the supply chain delays, we would still have them by the day we needed them. Something we admire most about Allen is his ability to plan and schedule tasks and deliveries with precision. We never had a situation where one subcontractor was waiting on another to finish before they could start. Allen planned things so well that there were even days when three or more contractors were on sight at the same time, working in different locations on different aspects of the build and never got in each other’s way. It was amazing to see how fast and efficiently the house came together under Allen’s direction.As the initial framing was being completed, Brett C. joined the team to assist Allen. Brett complimented Allen’s organized approach and kept everybody on task and on time, including us. Like Allen, Brett kept in touch with us on a regular basis and reminded us of decisions we still needed to make. Thanks to Brett’s guidance, we made necessary decisions early enough for him and Allen to manage them so that we caused no delays.One of the things we most appreciated about Blue Ridge was the way they kept us informed throughout the entire process. Dave G., Allen C., and Brett C. worked together to keep us apprised of where we were in relation to the budget and schedule. We always knew where we were on budget, how much room we had for upgrades, and when/where we needed to cut back. And this was no easy task in the middle of covid when prices changed up or down daily. But the team helped us make educated decisions throughout the entire build; they made sure we understood the impact to cost and timing that our decisions would make. Molly at Mollybydesign was also critical in helping us pick styles and products that matched our dreams but fit our budget.We had never had a house built before, and just the thought of it was overwhelming. But the entire Blude Ridge Custom Homes team led us, supported us, educated us, and encouraged us from the day we decided to build with them all the way through the days after we moved in. We worked closely with the Blue Ridge team and we now consider them all friends. If we ever build another home, we will not waste time talking with other builders, we will go straight to Nathan W. and ask for Dave, Allen, and Brett to be our Project Management team. Blue Ridge Custom Homes is hands down the BEST there is.Services: Project management, Custom home design, Home building

Nate

2021-05

Been working with Blue Ridge over the past year to build a small home in a more rural area between Short Pump and Charlottesville. We were looking for a somewhat unique situation at first but BRCH was great at giving us ideas and being willing to be flexible. Cost structure is very straightforward and identified up front in the process. Employees are great and communicate well. No complaints and I would absolutely use them again in the future. Highly recommend for anyone looking to build a house.

Forrest Clarke

2020-05

We hired Blue Ridge to build our house (2016) and have recommended them for new builds and renovations many times since. We still love our home 3 years later!For our custom home, and across multiple friends and colleagues who chose Blue Ridge, we have all had wonderful experiences (several houses built and numerous renno jobs completed).I will say the new home construction process is very involved and can be stressful - but to us it was worth it, especially with this company.Some specific things I think they do exceptionally well, which were critical to our satisfaction:- detailed spec and cost estimate for our home - clearly showed what we’d be getting for our $$- cost plus was a good incentive to be wise spenders - when we picked fixtures, appliances, and finishes that cost less, the savings went directly into our final price- cost plus is a good relationship between builders and customers. With fixed cost, the builder profits wherever they can save $$. With cost plus, savings benefit the consumer directly, and the contractor helps make good decisions where spending extra is worthwhile.- responsive to questions / calls / emails- ethical and considerateWhen we built our home, a lot of the construction process was new to me, and I often didn’t understand why work was done a certain way.Did things sometimes have to be discussed and corrected? Yes - and the folks at Blue Ridge ALWAYS took the time to work with me, explain things, and make corrections/changes when needed.They are a quality group of people to work with and stand by their work, as evidenced by my review and many others.

Shital Thekdi

2024-01

We used Blue Ridge Custom Homes for a large renovation project. We were incredibly happy with the process and the final renovated project. We loved working with Kevin, Clay, etc. We also love our new home. We would definitely choose Blue Ridge again for our next projects. Thank you!!!

Shannon Mackey

2024-02

First I want to say this is my first experience at building a custom home. We also relocated from the west coast so the building process and materials are different. That being disclosed I wanted to give people who are considering building a few things to consider.1. Some contractors were good and cared about their work others had no pride in their work. The framing crew was a 5/5. The tile installation was 2/5 - chipped tiles in every space, showers were subway and look terrible in spots, black grout mixed with white caulk in the seams look like mildew always. Painters 2/5 sloppy, overspray on the floors and fixtures, baseboards not painted completely, caulking was sparse. Stain on painted surfaces. Woodwork has dents and divots everywhere- cabinet door in built ins look cheap. I would give 4/5 on trim. Plumbing was a mess but finally 6 weeks after move in we found the issues. I felt like they were fine with band aid fixes.2. The budget was unrealistic. Not knowing what to factor in and not being told what expenses in addition to consider was very difficult. Expect to end up 100k over budget. We heard that from several people.3. Don't pay for things out of pocket and expect to be reimbursed at the end like we were told. It is just deducted from the end total which if you had other plans for that money that is not helpful. Also paying out of pocket doesn't save you any money you have to pay a percentage to the builder.4. Plan to be on-site all the time to ensure things are done right. It was a full time job.Do the research on the "custom" builder. Know their processes. Know how they vet their contractors. Don't leave anything for your build on site- things get stolen. Get educated before the process.On a positive note we have a home we designed and now that we are making it ours we love it.

S Apple

2024-02

Pros: Project manager, Christian Garcia, took over the project mid way through the job. Our 2 prior project managers were great but one had a health scare and the other moved on to the commercial project management world. Christian was able to turn our build around and was customer focused and easy to work with. Christian has years of experience in the industry and was a great addition to our project.Cons: Really too numerous to name in detail. If I did not have a background in estimating residential and commercial insurance claims, along with experience as a carpenter, this job would have taken much longer than a year to complete a 1800 sf existing walk out basement for my 79 year old Mother in Law suite. The subs used were hit or miss and I found myself acting as a PM daily to be sure things were addressed. We had electrical, plumbing, framing, mechanical, trim, paint, flooring, window, door, elevator, shower issues all that should have been caught by a custom builder.In the end the co owner, Heather, stepped up, corrected the deficiencies, issued credits back for workmanship issues and my Mother in Law was very pleased with the results.My 2 cents- make sure to not only view their renovation completed work, but also interview the project manager and their list of subs closely. The subs were the real issue on our job, that and a lack of customer centric communication with the initial sales person pitching the job.All in all, our final PM did a superior job righting the titanic.We advised them at the onset that we were not your typical client. Both my wife and I work for property insurance carriers, have estimating backgrounds in design and rebuild, and both work from home. If this were not the case, we are unsure what may have been undetected.Be careful with the contract, once signed your only recourse (if unresolved by the owners) is to arbitrate. That is a costly and potentially project ending scenario. Luckily co owner Heather Wiley, along with Christian, took a volatile first 6 months of build and smoothed out the remainder of the project.

Claire Cooper-Bodtke

2023-05

I wasn't sure whether or not to post this review because I had such a mixed experience with BRCH. From the first day I "scouted" my location, I knew I wanted to build a modern farmhouse on this lot. I literally went the very next day and put my down payment on the lot to make sure it was all mine!Fast forward a few months and since it was November 2020 - COVID delays were still a very real thing. The team at BRCH did everything they could to mitigate these issues that were clearly out of their control. (i.e. county permit delays, construction delays, cost increases, etc.)The issue I had was with project managers. BUT I don't even want to get into it online because it wasn't a reflection of the company. Needless to say I asked for a new PM and I got the man I had been desperately needing the whole time!Darren Grimes took my existing "issues" and turned the entire project around. He paid attention to detail, helped me with aesthetic choices, prepared me for what to expect during the next phases, and generally ensured that my house was 100% the way I wanted it.I now have the custom home of my dreams and owe it ALL to him. I would recommend BRCH to anyone but make sure you ask ALOT of questions with your project manager or just ask for Darren from the start.Services: Tile work installation, Garage design & building, Home renovations, Deck construction, Paint indoors, Project management, Predesigned floor plans for homes, Exterior design services, Custom home design, Remodeling, Exterior finishing, Drywall installation, Home blueprint design creation, Consultation, Drywall repair, Flooring

Lauren Whitcher

2023-05

We had such a positive experience building with Blue Ridge. This was our first time building, so everything was new to us and BRCH made us feel comfortable every step of the way.Chris Coiner was our lead Project Manager and I can’t say enough about him—he’s excellent. Chris is detail oriented, knowledgeable, organized, personable and easy going. Building can be stressful especially if you’ve never done it before. Chris kept us in check, kept us and all contractors on task, and made us feel confident though the process.In addition to Chris we also had the pleasure of working regularly with a few other members of the BRCH team. Joe Meza supported Chris with Project Management and was wonderful to work with. He’s incredibly knowledgeable on all aspects of building so we were thankful to be able to bounce ideas off of him and get his opinions throughout the process. We also loved working with Filo. Anything that needed to get done or required a bit more attention and touch ups, Filo was the guy. He’s always got a smile on his face and I’m convinced there’s nothing he can’t do!I highly recommend Nathan and his team at Blue Ridge! Huge thank you to the entire BRCH team for helping us build our custom home! Let’s do it again some time ;)Service: Home building

Stacie Haygood

2023-05

We started our custom dream home in October of 2019 and a few months later the pandemic hit, shutting everything down. There were many hiccups along the way during our build which could be blamed on the effects of the pandemic and a crazy increase in the housing market and new construction homes, but many were from sloppy vendors. Blue Ridge has stuck with us through all of it. Adam and Ryan(our project managers) took care of any issues that came up. Adam had continued to stand by us helping and insuring any warranty issues are taken care of and completed.Service: Home building

David Tanner

2023-05

We contracted with Blue Ridge Custom Homes to build our dream home. It turned out beautifully! I can't tell you how happy we were with the job Matt did with the house. He was usually very quick about answering questions and taking care of different problems that came up. Even Nathan, the owner, responded quickly when I had questions! It was also nice to get the bi-weekly reports from Dave so we could see what was being done and what the purchase price looked like it was going to be. After we closed on the home they were quick to make some repairs that were needed. I would recommend Blue Ridge Custom Homes to anyone looking to build their own home.Service: Home building

Summer Taylor

2023-09

I contracted with Blue Ridge Custom Homes to build a custom carport and pergola. They knocked it out of the park, and the final product exceeded my visions. Kevin and Clay were amazing to work with; they were professional, attentive and very responsive. We had to make some adjustments as the project progressed, but Clay and his crew kept things moving along. I highly recommend them for your project. I will definitely work with them again on my next project!

Tony Farina

2023-05

My wife and I just built our dream house / retirement home. We found a Carolina Farmhouse design with wrap around porch that we loved. Blue Ridge had never built this house(and actually), we could find anything online where this house had been built.We worked with Blue Ridge on the design and drawings to come up with the house that we wanted. While construction took 9-1/2 months in 2022, Blue Ridge delivered us a finished product that we are thrilled with. The house went over budget but that was caused by the changes that we added along with material costs being so high. Blue Ridge absorbed some of those cost overruns which made the final price tag acceptable.I definitely recommend Blue Ridge Custom Homes if you are building a house. Nathan Wiley, Adam Pillsbury and Dave Gingras were great to work with. And, a special Thanks to Bobby Hanks for his work on our drawings and creating our dream house on paper.Building a custom house is very stressful. Blue Ridge did a great job a keeping us informed and helping us make the right decisions to get the finished product that we wanted. I won't build another house.... but, if I did, I wouldn't hesitate to call Blue Ridge back for our needs.You can view our house on the Blue Ridge website - Farina house.Sincerely, Tony FarinaService: Home building

Howard Hager

2020-05

Very happy with our Blue Ridge home. Building a custom home is never an easy event, but the folks at Blue Ridge did their best to see that we had the home we envisioned. I would advise anyone building a custom home to stay involved to make sure what you expect is communicated often.

della Hemphill

2023-07

I am so happy with the two bathrooms Blue Ridge renovated in our home. Kevin Brungard responded incredibly quickly to my request for a consultation, listened to my vision and he delivered my dream bathroom !! Clay Brimijoin was our project manager and I couldn’t say enough about him. He was responsive to texts, questions & concerns and made me feel very confident about the work being done in our home.I highly recommend Blue Ridge Custom Homes for your renovations.

Morgan Gregory

2023-09

We worked with Kevin Brungard at Blue Ridge when we were thinking about an addition to our current home. He was great! He took the time to hear what we were thinking and made great suggestions to improve our project. We never felt pushed to make decisions. He did a thorough job of going through every detail of our project to give us the best estimate possible. We will use them in the future!

Jeff Berry

2023-08

We are so pleased with our home renovation, and we very much enjoyed working with Clay and the staff at Blue Ridge. The quality of the work is top notch, and Clay did a great job of guiding us, providing options and solutions along the way. We would highly recommend Blue Ridge and look forward to working with them again on future projects!Service: Home renovations

reuben dolan

2023-09

the team did a great job with our house. Brett was so patient and transparent with the work, any challenges, and brought possible solutions to solve the problem in the most cost efficient and timeline efficient ways. The contractors they use were professional and helpful as well.While there were some hiccups along the road, as in all custom home builds, Brett, Dave and team did a great job in walking us through it all and answering all my questions. they even had some personal touches and care along the way.I am so glad we chose BRCH for our house and that Brett was our project manager! He was the best!

Ashley Sill

2023-09

We absolutely love our new home, thanks to BRCH. We knew we wanted to use BRCH for our home build once we learned who they were, years prior to us starting this process. From starting the entire process with Nathan Wiley, to working with our project manager Matt, to getting our keys and after, we had a great experience overall. Communication was clear from the beginning, consistent, they were all very responsive, friendly, and informative. I appreciate how transparent they were from the start and throughout. We fully customized our new home and the vendors that Blue Ridge partners with helped make those processes smooth. They answered all questions we had throughout, helped ease stress that came about, and helped quickly fix some minor issues that arose with certain products or services. We highly recommend BRCH and would use them again in the future (for small projects- we're never leaving this home!)!

Dan Carrington

2023-05

We have been in our Blue Ridge Custom Home for 2 years now and we love it! From start to finish, everyone we worked with was very professional, attentive and helped guide us through the process despite the many challenges Covid threw at us after beginning the process. Even with the challenges, our project finished close to projected budget and timeframe.We had quite a few changes we threw at them including switching lots, plans and design. They rolled with everything and gave great suggestions along the way. Our project managers Adam and assistant Joe were great to work with. Communication was key and they kept up with everything and kept us informed along the way. They were always available to answer questions (many questions) and meet us on site as needed. Adam always listened to what was desired from both my wife and I and came up with suggestions and solutions that would benefit and satisfy both of us. There were a couple of misunderstandings and incorrect items but they were easy to work with and quick to make things right.The quality of the build is outstanding and I believe this house is built to last! We have had multiple people comment on the quality, including another class A contractor from another state. Blue Ridge has been wonderful to work with even after being in the home with any warranty issues that needed attended to which did not include anything major, just regular items for a new home. We were also very impressed with the contractors they chose to work with including the quality of work they did and the friendliness of them when we interacted with them directly.This was our first experience building a completely custom home and it was very stressful, but Blue Ridge made it a smooth process overall and showed professionalism and patience throughout the process. We definitely recommend them to anyone considering a custom home!Services: Design, Project management, Custom home design, Home building, Consultation

Rebecca Bean

2023-05

Blue Ridge Custom Homes were amazing to work with from start to finish. They were very thorough with our budget and always strived to communicate clearly. Our project manager, Joe, was awesome to work with as well. He not only listened to all of our concerns but he also brought things to our attention to make our build even better. We couldn’t be happier with our new house and we would recommend BRCH to anyone who is seeking a builder.Service: Project management

Ophelia Payne

2023-05

This was our first experience building a completely custom home and it was very stressful, but Blue Ridge made it a smooth process overall and showed professionalism and patience throughout the process.We had quite a few changes thrown at them including switching lots at the last minute while permits were being pulled. Nathan Wiley, the owner was very understanding and patient with us as we maneuvered through these changes.The quality of work is the best you can get. My Project Manager, Jerome J, and his team member Brent was very thorough and easy to work with. Dave G, was very good to work with and he provided a detail explanation of where we stood budget-wise.We definitely recommend them to anyone considering a custom home! Huge thank you to the entire BRCH team for helping us build our custom home!Service: Custom home design

Dana Inzaina

2023-05

We built our custom home with Blue Ridge and couldn’t be happier with how everything turned out. The cost-plus model that blue ridge uses ensures complete transparency through the whole process which we really appreciated. The contractors that work with Blue Ridge are great, the electricians, plumbers and trim carpenters were able to accommodate all of our special requests. When building a custom home you work very closely with your project manager and Chris Coiner was a pleasure to work with!! Once permits were in hand and the land was cleared, it took 9 months start to finish to build our 4200 square foot home (this was during a pandemic when everything was delayed, but Blue ridge was able to keep us on timeline which was amazing!)

Marina Geiss

2023-07

I love my Blue Ridge Custom Home! The home turned out beautiful, was on time and within budget! My project manager, Dave Gingras, was extremely knowledgeable, quick to respond and answered all of my questions. The office team of Crystal, Hailey, Hannah, and Heather were always quick to answer my questions as well. Thank you Blue Ridge!

Maxson Jeffrey

2022-05

My wife and I could not be happier with our new Blue Ridge Custom Home. Having been completely new to the home building process, at first we were somewhat skeptical of the ‘Cost +’ model, thinking it may be too good to be true or difficult to maintain in practice. We’re happy to report that not only were the estimates, costs, and overall process extremely transparent, but it was apparent that our project manager, Dave, always had our best interests in mind when critical decisions needed to be made. Invoices were reported for on a biweekly basis for review and discussion, and Dave always ensured to provide his analysis and thoughts on budget to actuals. Not only does this phenomena appear to be extremely rare, if nonexistent, in the construction industry as a whole, but it’s especially important when facing the challenges of building a custom home off of plans and imagination that may have not been built previously. We would highly recommend Blue Ridge Custom homes if you’re considering a custom home.