Doors and More HomeImprovement LLC

Shane “so happy 2 be a fortniter” Peterson

2018-05

Troy Thomas did several jobs for us. Not only was the job substandard he killed my grass by leaving piles of wood in my yard, he painted a door on our newly renovated deck and got the paint all in our deck, he doesn't measure first so lots and lots of mistakes like he built a wall beside the shower and purchased a glass door, but the door was bigger than the opening he left, so he had to cut the wall about 2 inches and did a terrible job tiling not only the wall but the entire bath. The storm doors were used and what he said was a cranberry door when he purchased it turns out to be an old white door painted with spray paint. The screens were added with the cheapest screen, he held them in place with shipping clips that come with the doors instead of The molding that comes with a new door. I've asked for receipts but he never showed me any.The deck is piece mill. The slats at the end of the deck are not only not the same distance apart some of them are crooked!The bathroom tile does not go to the drain and he neglected to make the 1/4 inch slope on the seat as well so water just stands in the floor and on the seat.He didn't finish grouting the shower wall nor did he put the glass door in correctly. It's crooked and does not keep water off the floor due to the fact it wasn't installed correctly.He put a nice door on the back of house but within a week or so we could see mildew stains appear where he had a used door with mildew, cleaned it then stains came back through so he used spray paint to cover it up and also painted our deck!Please do not lay this man do work for you. We have contacted him many times but he will not make this right. He did however give us a bill for over $6000 when we fired him and quote was $4400. He said he had a lot in the bathroom but we supplied most of the tile, we had him redo it at least 8-9 times. He would blame Jake his employee instead of admitting his fault. He told us he had to fire 5 of his employees because they failed a drug test, then he said his girlfriend that he lives with was a drug addict. Every time we would pay him a portion of what was owed he wouldn't show up for at least 2 days. He would leave Jake here and not come back till end of day, leaving Jake here without ability to get lunch. Troy said he was checking on his old lady. Not sure what really happened but Troys work was really good when he first started then something happened and he made one rookie mistake after another. We have to have all of the work done over since doors are falling apart, deck was never finished and we had to stop him when he wasn't able to complete anything!

The Destroyer

2018-05

Troy Thomas who states he is the owner and operator of Doors & More home improvement also says he’s licensed and bonded. I checked with DPOR where license for contractors is obtained and he does not have a license nor is he bonded.This man has some limited knowledge but very little ability to perform any contractor job.He started several jobs for my family but completed None of them. He brought used doors and installed them and even after being asked to put new doors in their place he refused. He claims to be a man of his word but he hasn’t fulfilled a single contract as of yet. He was paid some of what was owed but we asked him to make things right first, he just stopped showing up.Today I had to take a look at the attic because it sounded like we may have a small drip from rain. Troy had to access the attic to replace a bathroom fan and when he was trying to replace soffit behind the gutters. In doing so he took apart the reflective insulation we have in the attic. Even balled up several pieces and left it laying up there.So far it has cost us $14K to have everything redone and we’re not done yet! Looks like it will cost another $2-3K to get it where this home is sound again.To top it all off he even did damage to our driveway. His vehicles were in disrepair and constantly leaked on the driveway, we asked that he not park there but if one of us was gone and driveway open he always parked there. He said he would clean the stains and tire marks from peeling out but he never did this either.The fella with him, Jake was amazing yet Troy was always putting him down and blaming him for the mistakes that were made. We saw Troy do the job but he always found a way to blame Jake.Please don’t make the same mistake we made. Do not let this man near your property! And if you do, don’t allow him to use excuses just to be able to keep working. And do not under any circumstances pay him until the job is really complete.Troy didn’t get permits to do his work, he said everything would be done according to code and the law. Nope, he lied yet again!!Troy is a nice guy but full of excuses till you call him out, then he runs!! Beware Beware Beware!!!!

Melanie

2023-05

Good dude that gets the short end of the stick!! Nobody's perfect but he gives it 100

Jason Butler

2021-05

Very professional