4 Service Pros

Jerry Coates

2020-05

This is my fourth call to 4Service Pros. I called to have a light fixture replaced. They sent Ron Jones, one of their electricians. Ron called me to say that he was on his way, was a couple of minutes early, listened to what I needed and communicated what he would do and how much it would be. We agreed on a price and Ron did the work that day. Ron is professional, did a great job and has great customer service skills. I would highly recommend Ron Jones from 4ServicePros for any of your electrical needs.

Jason Goodale

2022-05

Absolutely fantastic service. The first company that could respond in a reasonable time for a small but continuous link. Outbid the competition by hundreds of dollars and quality of work was next level. Daniel was so professional and such a craftsman. Had to cut drywall but minimized as much as possible and was very willing to walk me around and explain everything he did. The money I paid wasn’t a cost. It was an investment! I will be using 4 Service Pros for any plumbing problem going forward!Service: Shower repair

Mona Tauber

2022-05

Very professional and responsive! A fellow electrical company recommended them because they could not service us for a few weeks and 4 Service Pros lived up to the referral. They not only provided us a free in-home estimate but were willing to complete the work immediately; Sean and his colleague replaced our light fixtures, added dimmer switches, and replaced our smoke detectors. They also left our home as clean as when they arrived. We will definitely use them again!Service: Light fixture installation

K Bell

2018-05

Paul provided a detailed estimate to replace the electric panel. Once I hired 4 Service Pros, he returned and did the work with his assistant Ross. They did a very nice job; they were punctual, kept the place clean, answered all my questions, explained what they did, and did the work correctly the first time. They pulled permits and it passed the county inspection. Missie in the office was also very nice to work with. I would definitely hire them again.

Jen K

2021-05

This was my first time using 4 Service Pros and the experience was great! The technician, William Ford, came to clean my AC unit that was outside in the yard. William was very punctual and called me before he came giving me ETA. William was very detailed, customer service oriented, knowledgeable and professional. He cleaned my unit as if it was his own and took the time to meticulously clean everything inside and out (including removing leaves and pine needles from inside the unit). The AC unit looks almost brand new after it was cleaned although it is several years old (see before and after photos attached). I couldn't have asked for a better service from William. I would definitely use 4 Service Pros again and would highly recommend them to others who are looking for excellent customer service and a job well done.

Steven Leung

2023-05

4 Service Pros has been great. Each of their technicians were courteous and helpful. They each completed their work in timely manner, meeting appointment schedules.Today, we had 4 Service Pros replace an install our cracked toilet. I had bought my own toilet from Lowe's for installation. Upon opening the box, our technician Gabriel discovered that the new toilet was nearly completely shattered! Instead of being frustrated and saying he'd come back another day, he told me I could simply go back and exchange for a new one and he would wait for me, while taking his (late) lunch break. I quickly went to get my exchange at Lowe's, which took 40 minutes, and when I brought it back, he was ready to work on it. I'm thankful that he didn't make me wait and schedule another appointment on another day.Overall, I'm very happy with their professional service.Services: Toilet repair, HVAC system maintenance, Plumbing pipe repair, Faucet repair

Cody Watlington

2022-05

I had a fantastic experience with 4 Service Pros! This is my second time using them to for repairs to my home. My most recent experience involved an extreme loss of water pressure throughout my house as well as brown sediment and residue in all my plumbing. I called and had a representative on the phone in minutes. I explained my situation and they had a plumber at my house the very next morning. My plumber was Zach (highly recommend him!). He thoroughly examined and tested my system and was able to identify multiple root causes of my issue soon after. He identified that not only had my pressure receiving valve (PRV) failed due to sediment build up, but also that the water softening system in my house was improperly installed (likely via DIY by the previous owners) and had not been maintained before we purchased the house this year. This was the main contributing factor to the residue and sediment build up. So essentially a giant paper weight pumping soot into the plumbing. He also ran purity tests on the water in the house confirming high levels of chlorine in the water. Something the softener we had was not designed to filter out (manufacturer confirmed).Instead of giving me the used car salesman pitch and pressuring us into buying the latest and greatest this or that, Zach carefully laid out 3 options that we can choose, from bare minimum repair to best and most cost effective repair, with calculated price estimates. He educated us on the pros and cons of each and never once persuaded which plan to go with. After telling him what we wanted done, he went straight to work, educating us on everything that he was doing as he did it and answered all our questions without hesitation.After about 9 hours of repairs, we have full pressure back in our home with a new carbon filter to get rid of the build up and sediment issues. All services came with a warranty. Extremely satisfied with the results and the professionalism/knowledge demonstrated by Zach. He will certainly be our go-to guy for any future repairs we may need.I can't speak to their other services offered (HVAC and Electrical) but if they're anything like what we experienced today, 4 Service Pros will be our first pick.Thanks again!Services: Installation, Plumbing pipe repair, General repairs

James Thorstad

2021-05

Jimbo M. was very courteous and professional. Did a very good job of installing a replacement bathroom faucet, explaining the warranty, and the tools that were included with the faucet for clearing out the aerator and tightening the spigot, should the need ever arise. Very pleased.Service: Faucet installation

Ellen Pritchett

2021-05

Outstanding company and installation of whole house water purification system. The technician, Edgardo Thillet, was very professional and made all the piping, ball values, pressure regulator, etc look like a work of art. Very neat and professional installation!

Varadan Atur

2023-05

Extremely disappointed with their water heater installation, though their first plumbing services were satisfactory. Not only they had to return in 24 hours to fix faulty installation, it also failed WSSC inspection subsequently. See the red sticker from WSSC in the picture attached. They never returned to fix the issues raised by WSSC and neither did they refund the money taken for permit / inspection. Avoid these people for any work and instead use real professionals.V. AturService: Water heater installation

james Hughes

2018-05

The work provided by 4 Services Pros was exceptional! They replaced a water line pressure reducer and I could not be more pleased with the work they performed. The following applies:QUICKNESS – They were very responsive to my call and were here within two hours to perform the work. They met my expectations!MATERIALS – Their trucks were fully equipped; there was no wasted time.EXPERIENCED – Their technicians was experienced and professional in his work and demeanor.PRICE – Work was performed at fair price; there were no attempts to up-price the work.CLEAN UP – there was no damage as result of the work and no job residue found after they departed.They were very thorough in describing what they would do and the materials that would be used. I’m satisfied with the quality of the material used and the way the pressure reducer was installed.BOTTOM LINE – I’m glad I used them; will use them again and highly recommend this company and their work.

Christina V

2023-05

Daniel was excellent and went above and beyond expectations. He was professional, communicative and clearly explained what the problems were and the solutions for them. He took pictures and itemized the work to be done. He shared his knowledge base on our hot water heater system and plumbing issues and gave good advice for maintenance. We would highly recommend him and call on him again.Services: Water heater repair, Faucet installation

Jesse Shapiro

2023-05

The 4 Service Pro's electrician, Akeem Fernandez, was great. He explained every item that required inspection, repair, and fixing and all the associated costs. He took his time and did a great job. I'd ask for him by name if I need more electric work in the future. The scheduling system is also great as you can see where the service truck is travelling and an ETA. Very fair price for the time spent.-breakers replaced-fixture ballasts replaced-fixture rewire-switch rewireServices: Electrical panel repair, Electrical outlet & switch repair

Rachel Wolfe

2023-05

I cannot explain how wonderful my experience this past week was. After finding an issue with my plumbing late Wednesday evening, we were immediately scheduled for as early as possible on Thursday. When Daniel Torres arrived, he was polite, efficient, and helpful. He quickly identified our problem, fixed it, and then provided tips to prevent the issue in the future. Afterwards, he did a brief inspection to make sure everything was working well in our home and identified a gas leak that my husband and I had tried to contact Washington Gas about previously. They had told us there was no leak but Daniel and Henry (who also works for 4 Service pros) confirmed that we were indeed smelling gas. Within 24 hours, he had ordered the parts we needed to fix the interior gas leak. When that didn't remedy the smell of gas, he and Henry waited until Washington Gas arrived to ensure that they stayed to fix the problem. He ended up having to convince them to come inside to see that the issue was not an interior issue. I am so thankful as we were brushed off about the scent of gas when we bought our home over a year ago and have been living with an exterior gas leak that would not have been found without the help of Daniel and Henry. They not only fixed the problem we initially called them about but made sure that another problem was handled professionally. I will definitely be calling them in the future!Services: Plumbing pipe repair, General repairs

skimpe87

2023-05

I highly recommend 4 Service Pros! I called and was able to have a same day appointment and the work was completed same day as well! Ron Jones is the technician that did an excellent job replacing outlets for us, as our outlets we’re not working properly! Ron Jones Is a great technician he explains everything and answers all questions before he starts working, he works very hard, I highly recommend Ron Jones great technician!Service: Electrical outlet & switch repair

Mike T

2022-05

Poor experience. Had two technicians come out to fix two outlets. One outlet (pictured) was replaced but the box is coming out of the wall. The other outlet doesn't work at all. Contacted them to come back and they arrived unannounced while I was at work. Contacted them again to schedule an appointment and never heard back.

Rich Mahan

2023-05

Called at about 8:45am on a Monday & Martin came at about 11am. Diagnosed the problem. Water heater was leaking. He quickly drained and removed the old one. He offered a couple of estimates and I decided which option. He left to obtain the new one and returned in about 45 minutes or so and installed. He was very personable and went about his work efficiently. Would be happy to have him work here again, if needed.Services: Installation, Water heater repair

Chris C

2023-05

Used them for HVAC, electrical and plumbing. Very quick and easy to get appointment in an emergency, customer service is great. However, I’ve haven’t found the technicians to be that impressive or greatly experienced. I prefer the small companies where the owner does the service himself, but they can be tough to get on short notice.

Rachel Landry

2021-05

We used 4 Service Pros to install a 50 gallon hot water heater. Carlos M. was the plumber who completed the install. We were able to have the replacement completed the same day at the estimate, which was great. Pricing was much better compared to one of their competitors. Carlos also installed a new kitchen faucet while he was here. So far, everything seems to be working as expected. I would recommend giving 4 Service Pros a call if you want the peace of mind working with a reputable company, but competitive pricing.Services: Water heater installation, Faucet installation

April Schacher

2023-05

Micheal did an excellent job and was able to identify the issue I was having with my furnace. Very knowledgeable and I was able to get a same day appointment. The company however, was trying to charge over $1000 to supply and replace the ignition module. I looked up how much the specific ignition module costs and it’s only $150. They’re overcharging customers! You can’t justify that.Service: Heating system maintenance

Killian Byrne

2021-05

I cannot say enough about the outstanding work done by Edgardo Thillet and the 4 Service Pros team! They were immediately responsive to my request for a quote, called me 30 minutes before the technician was on his way to the appointment, showed up on time, and were able to get my job done in one afternoon! Edgardo arrived and was polite, professional, and enthusiastic. He quickly assessed what needed to be done to repair the pipe I needed fixed, acquired the parts, and finished the work all in under 4 hours. After he was done he ensure all of my gas fixtures were back on and in working condition, bubble tested to check for leaks, and cleaned everything up as if he was never there. Outstanding work done by an awesome individual, working for an excellent, customer-service oriented business. 10/10 would recommend to anyone that needs plumbing work done!Service: Plumbing pipe repair

LAL

2017-05

Our 4Service Pro was Mr. Greg Schick and he was outstanding! First of all he called to confirm our appointment and update us on his time of arrival. Secondly, he actually showed up almost to the minute which was very much appreciate. Showed complete professionalism and shared his knowledge. Was forthright with his recommendations and did not try to pressure me into other unneeded repairs. probably had the cleanest plumbing truck I have ever seen. I strongly recommend this company I would definitely recommend them to others and use them again. great work!

F

2023-05

I had the best experience with this company. Michael S. was extremely knowledgeable and saved me from having to buy a new HVAC system which was another company's recommendations. The other company had not serviced my AC properly and had also accidentally closed the refrigerant valve which caused overheating of the compressor and popped the fuse and later melted the wires going to the compressor..... that is when I decided to get a second opinion and came across 4ServicePros. Michael S. not only fixed the wiring, he also inspected the whole system, and properly cleaned the grids of the outside unit. His work was very thorough and excellent. THANK YOU! I am now a loyal customer of this company.Services: A/C system repair, Repair HVAC

Al L

2023-05

Ron Jones gave outstanding customer service; he trouble-shot, assessed & fixed our problem (backstabbed outlet) promptly, even with a hovering grandpa around! Also, he explained the issue with 2 handheld helpful models; as my daughter said, Mr. Jones explained it in terms even she could understand! Also, he gave us tips for how to make the rest of our house safer. We greatly appreciate that he let us benefit from his years of electrical experiences and insights. We strongly recommend Ron Jones. For our future service calls, we will request Ron Jones.Services: Electrical outlet & switch repair, Electrical power restoration

Thomas Arsenault

2020-05

I had some lighting fixtures to get installed in my house as part of some renovations we're undertaking to get the house ready for sale. I called 4 Service Pros as they had been recommended to me from some folks that I work with. I just have to say, great experience from start to finish. Speaking with Sarah in the office to set up the appointment was easy, and she was able to get me scheduled in only a couple of days after I called. Ron showed up right on time, and did a quick look around, provided me a quote, and after acceptance from me, he got right to work, and was finished in a matter of a couple of hours. He did quick and clean installations of all the fixtures, and I couldn't be more pleased with the results. If you need electrical work, give them a call. They won't disappoint.

Jane B

2023-05

4 Service Pros and Brad King were professional, knowledgeable, reasonably-priced, and completely answered all questions and quickly fixed the electrical problem! 4 Service Pros was recommended to me through Angi. As soon as I completed the search process in Angi, I received a phone call for 4 Service Pros to schedule service. The agent was able to answer all of my questions and scheduled me for service the next day. The responding technician, Brad King, kept me informed on his arrival and arrived early in the service window. He quickly diagnosed the electrical problem and thoroughly explained the repair as the work progressed. It is great when you can find a professional electrician who will educate as he works, and Brad King is the best example of a professional electrician I have encountered throughout the many states I have lived in. I was ecstatic with the electrical work Brad King did, and at a very reasonable price, and I will sleep easy tonight knowing that all four of my GFCI outlets are working and are safely installed!!Service: Electrical outlet & switch repair

Kathryn Duncan

2021-05

I have hired 4 Service Pros technicians to perform a variety of work at my house. I always feel confident in the quality of the work performed and the knowledge / experience of the technicians. Most recently I needed to repair 2 external water faucets that were leaking. Upon arrival, the 4 Service Pros technician, Willis Darnell, was able to quickly assess the problem and communicate the repair options and pricing to me. With the information provided, I felt confident in my decision to have the repairs done that day. The technician did a great job replacing the exterior faucets and the corresponding internal shutoff valves. He was courteous, fast and efficient.Service: Outdoor plumbing system repair

Ann Nguyen

2021-05

I contacted 4 Service Pros to get my Sump Pump looked at and possibly replaced on Yelp and they responded right away. They were able to send their plumber Edgardo Thillet to my home within a couple of days. He wore a mask and shoe covers which is very important during this time. He went over what was wrong with our old sump pump (too weak, sump pit filled with debris), what we can do with our drain pipe ourselves, and what he recommended if we wanted to get the sump pump replaced. He wrote up an estimate for us and we decided to get it done. We felt that we was extremely knowledgeable and professional throughout the entire process. In addition, he never pressured us into getting anything replaced. When I contacted 4 Service Pros to make the appointment for the work, I made sure that they were sending Edgardo again.One thing they could improve is the acceptance process for the estimates. That part seemed complicated as I had to go to a site to accept the estimate a couple of times and it still didn't show the cost correctly but that had more to do with the site they were using.Overall, I'm very happy with everything especially the work done by Edgardo Thillet.

Mearen Bethea

2020-05

Excellent in all areas. This was our first time using 4 Service Pros. Our lead technician was Willis Darnell and I must say that we were very impressed with his excellent professionalism. First of all they called and showed up on time with protective mask and shoe covering. We had four major projects: 1) Replace our toilet in our master bedroom, 2) Replace our hot water heater in our basement, 3) Replace our sump pump in our basement and 4) Install a pedestal sink in our main floor bathroom. We really loved the quality of the work and how they protected our home and cleaned the work areas after. Willis was very enthusiastic regarding the approach to his work and professionally answered all of our questions. We will be requesting Willis for all of our future projects. Thanks Willis and his assist Michael for a job well done!

S D

2023-05

Markus Gerhard (and his colleague who's name we didn't catch) both performed great work on our heat/a-c system and thermostat. They arrived on time, were knowledgeable, professional, polite, pleasant, and efficient. 4 Service Pros/snell have consistently sent excellent professionals to perform a variety services from heat/a-c to plumbing to electric.Services: A/C system maintenance, Heating system maintenance