4.8 (147)
7220 Telegraph Square Dr, Lorton, VA 22079
(703) 550-0055
marshallroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
C
2024-04
Marshall Roofing came out yesterday to inspect my roof. John was the estimator. He was excellent. I had gotten a number of estimates which helped me know in advance exactly what I needed and didn't need. Even so, there are companies out there that tried to get an entire roof replacement out of me even though that wasn't needed. John was honest and outstanding. I look forward to using them. They have great online reviews and did not disappoint.
add tes
2024-02
I had a wonderful experience with Marshal Roofing during my roof replacement. Bret was particularly helpful, ensuring the process was both personal and stress-free. The team excelled in their workmanship and also provided invaluable assistance with the insurance paperwork. Their support and efficiency truly made a significant impact. I sincerely recommend Marshal Roofing for their outstanding service and personal approach.
Royston Street
2024-01
The team at Marshall Roofing has been amazing from start to finish. Matt Marshall walked us through the insurance process and got our roof inspected and passed for wind damage. They took care of everything along the way and did a wonderful job on the roof. Guadalupe put on our roof and we could not be happier. Highly recommend Marshall Roofing and their team.
Dennis Thaxton
2024-05
First of all, John, the Estimator, was a pleasure to work with. He took time to explain the various aspects of their proposal and I never felt it was a pressured sales pitch. Secondly, the work crew was super efficient and had the job done in one day. Plus, after cleanup, you could not even tell they had been here. I would highly recommend Marshall Roofing.
Alison Wilson
2024-03
Marshall provided professional and quick service from Day One. Their Senior Estimator/project manager Doug walked through their bid, explained how theirs might differ from others we received and gave us a variety of options. After we decided to choose their company for roof replacement, there was clear and timely communication about schedules and expectations. I particularly like that they did not ask for a deposit- just payment upon completion. The roof installment team was professional and cleaned the sight thoroughly at the end of each work day. The new roof looks great.
Katelyn Koppen
2024-01
We had a great experience with Marshall Roofing. I had contacted several companies to get a quote and Marshall Roofing was the only one to reply. They were very responsive and quickly made arrangements to provide a quote. Chris was very thorough and provided multiple options for us to pursue. We received ample alerts for the day/time the team would arrive to conduct the repairs and everyone arrived on time. The repairs were done quickly and Chris came back after the work was complete for a final inspection. Overall, everyone we interacted with from Marshall Roofing was very kind, professional, helpful and knowledgeable - I highly recommend them.
Steve L.
2024-04
Extraordinarily pleased with the team and their results! Marshall Roofing and Siding was really wonderful to work with. I have only great things to say about my experience with them. After a storm uprooted a neighbor’s tree that damaged my house’s roof, gutters and siding, a good friend recommended Marshall. I talked to a couple of other companies too, but they didn’t have the same straight forward and knowledgeable customer service. When my insurance company tried to low ball me on the claim settlement, Marshall brought in a claim expert to take detailed damage pictures and write detailed claim. The insurance company ultimately agreed to the claim numbers Marshall documented so well. The Marshall quickly scheduled the work, completed it on time, and did it well (my mortgage company sent inspectors). Their team coordinator, Doug, explained all the work, timelines, and kept me well informed. They cleaned up their work site well daily and left my yard in good shape. When supply chain problems delayed some materials, Doug kept me well informed and worked with suppliers to understand the details of the production problem and when we’d actually get the materials. From the claim process to the installation of a whole new roof, new gutters and down spouts, and all new siding, and initial selection of colors, and material my HOA would approve Marshall was helpful and timely at every step. I was sad my house got damaged by the tree, but I couldn’t be happier with the work and help from Marshall Roofing and Siding.
Austin Shaheen
2024-04
I had a great experience with Marshall Roofing and will be going back to them with future work. I spoke with Doug about a small repair item that was out of my reach and when he came out to review, it was addressed on the spot. They seem to know how to treat/retain new customers and based on other reviews people keep going back.
Yuri Nakshin
2023-11
Marshall Roofing were recommended to me by a friend when I needed the whole roof replacement.1. their estimate was the lowest of the several highly reviewed roofing companies we considered2. they offered the shingles and custom color gutters upgrade at no cost3. Doug made the whole experience very smooth and pleasant. Every question was answered and every concern was met to our satisfactionLast but not least, at the end of every working day the crew cleaned after itself very well.I would highly recommend Marshall to anybody who needs their roof replacedService: Roof installation
Bill Prevallet
2024-04
My wife and I really enjoyed working with John and the crew. Everyone was very professional and easy to work with. We are very happy with our new roof. I highly recommend Marshall's.
Jon Frederickson
2024-04
Marshall showed up on time, worked efficiently and expertly, and cleaned worksite before leaving. Communication was excellent. Their price was the most competitive and, because they are a local company, I feel that if later service is required they will be there. Chris did a very good job, as did the entire work crew. I highly recommend this company.
Eric
2024-03
We've had Marshall Roofing come out for two different projects - gutter repair and a full roof replacement. Both time they've been honest, transparent, and have performed high quality work at a fair price.In the case of the gutter repair they actually revised the scope (and price) of the project downward once started digging into it. For the roof replacement Doug McCleaf walked me through everything ahead of time so there were no surprises and the crew did a wonderful job. The new roof looks great and they did a great job cleaning up afterwards.
Melissa G
2024-03
Marshall Roofing recently repaired a leak in our roof. They took great care in determining the cause of the problem, as well as in completing the work. The technicians are always polite and thorough, and they keep us informed every step of the way, taking photos and explaining what they've found and what they're doing. We have used Marshall Roofing for several roofing, skylight and siding projects, and are always satisfied.
Agnes Wells
2024-03
Marshall Roofing is great. Responsive, easy to schedule, knowledgeable, professional, honest, quality work. With all the roofing companies doing door-to-door solicitation, it's nice to have a roofer we can trust and call on whenever we need them. Highly recommended!
Norm
2024-03
I have been using Marshall’s for nearly 15 years. I live in an older house and they’ve installed a new roof, installed new siding and gutters among other things. Why do I keep going to them? Simple, they always do a great job: they show up when they’re suppose to, they finish the work when they say it’s suppose to be finished, and when they leave, the worksite is clean and your roof/siding/gutters/sliding door/storm doors look great. Yes, those are the things they’ve replaced through the years. They are family-owned and everyone I’ve met on the phone or in person is so nice. I highly recommend them!
SEFACHULI
2024-05
Doug McLeaf oversaw a tremendous outcome. We had a new roof, skylights, gutters as well as complete Hadie Plank siding, matching trim ect.Workers were competent respectful punctual.The outcome was in a word. Elegant. I highly recommend this company.
Hcs Mathcounts
2024-01
Matt, the owner of Marshall Roofing, Siding & Windows, did a wonderful job for me today. He went above and beyond the regular service and did the caulking without being asked/paid to do so. Matt pays close attentions to details. He makes sure his work is excellent and homeowners are happy. Highly recommend!
Alan Barbee
2023-12
I have used Marshall Roofing for over 25 years for roofing, gutters, and siding. Great company from start to finish. Always on time. Very friendly and efficient from the office staff, estimators, and work crews. I would not hesitate to use their services in the future.
Yevgeniy Treyvus
2024-01
We had a fairly large Hardie siding job with Marshall Roofing & Siding. We are very satisfied with how things turned out. Matt was very easy to work with and we believe the recommendations / suggestions he made were accurate.The actual work took about 7 business days for the Hardie w/ PVC trim install along with some additional items e.g. soffits, gutters and a Provia storm door.The techs were Lim, Jay and Herman. We were very impressed with their skill level and attention to detail. Lim was the lead tech and he's a perfectionst - which is a good thing as I believe that played a big role on the high quality of the work. The team was obviously working on a timeline but at the same time I believe they genuinely tried to do the best possible work they could do without making shortcuts - and we're very happy / impressed with the outcome.We've also been in some communication with other team members e.g. Annette, Carrie and Erika on various things e.g. scheduling, material delivery and invoicing and I have to say the company seems to be very well organized as pretty much everything fell into place.Additionally, this is not the first job that we've done with this company. Over the years, there were 3-4 others jobs e.g. gutter install and a storm door install 10+ years ago, sliding door install (about 8-9 years ago), and finally a new roof install about 7-8 years ago. All of the work we've been happy with which is why we opted to go with Marshall yet again.Everthing was always done clearly and transparently, and there were never unpleasant surprises in terms of cost, materials, or scheduling.I do recommend Matt Marshall and this company for your exterior home impvement needs.
Stray Catz
2023-09
I was very impressed with the three crews that from Marshall Roofing. The roof team worked like a well oiled machine completing the roof in one day as promised. The trim team did an excellent job wrapping the trim. The gutter team arrived and were finished quickly while doing a great job.If you are in the market for any of these services I would recommend contacting Marshall Roofing.We couldn't be happier with the quality materials and craftsmanship provided.Services: Gutter installation, Roof installation
Catherine Clinger
2024-02
Marshall Roofing is the only company that could figure out, and successfully address, the leaks we had in our roof and skylights. They are very experienced, friendly, and knowledgeable. We're going to be using them from now on for all of our roofing needs.
Skyler Moy
2022-05
We are new homeowners who noticed a leak in our roof above our garage. Our neighbors were having a full roof replacement done and we saw all the trucks outside so we decided to call to see if we could have our roof assessed and get an estimate for the leak repair. The senior estimator and inspector came over from our neighbor's house the very next day, examined our roof, and determined that roofing caulk would sufficiently address our issue. He then made the repair right then and there. Super fast, personable, and honest. We'll be calling them again when we need roofing services in the future.
Anna Jeanblanc
2023-08
We had a great experience with Marshall. They promptly came for an inspection and quote, walked us through the options and provided a strong offer.Once we agreed, they followed up with details, arrived on time and finished the job quickly, even when our roof required significant extra boards. Even the things we didn't know to value, like all workmen being employees of the company, the same person coming to inspect each day and communicate with us as the homeowners, and the cleanup process was incredibly professional.We were referred to Marshall by our neighbors, and will refer to all other neighbors going forward!
Vicki S
2023-06
Marshall Roofing was fantastic - - from the office staff (Carrie and Annette), to the estimator (John Campbell) to the entire crew, absolutely fantastic. The easiest major home project in the last 20 years I’ve been a home owner. I was referred to Marshall Roofing by multiple prior clients. The price was fair. The communication was outstanding. The work was performed as scheduled and the crew was professional, hard-working, and did an excellent job cleaning up. John returned at the conclusion of the work to inspect it and called me while on-site. Marshall collects no deposit as part of their customer satisfaction degree. 5 stars—well earned!
Gifford Hampshire
2024-04
We had such a fantastic experience with Marshall. We highly recommend this company to anyone contemplating a roof replacement. 5 stars!!!
Half MeV
2023-07
Marshall was recommend to us by a friend. Doug was upfront and clear about the costs, quality and timing of our residential roof replacement. The workers were very professional, were careful about all the plants surrounding our house and replaced our old roof in just a day and a half. The roof quality is top notch, looks great and no problems. We're very pleased.
Beverly Wade
2023-08
Marshall Roofing recently replaced my roof and did an outstanding job. I would highly recommend them for their professional response, good value and using high quality material.John Campbell, my estimator, guided me with with excellent advice. The repair crew were also outstanding. Completed my roof in a very timely manner and did a thorough clean-up after finishing the roof. My roof is a showcase job.
mark wurzbacher
2023-11
Couldn't recommend Marshall Roofing, Inc., more highly for last week's roof replacement (or gutter installation in 2007). This time around, initial roof inspection regarding months-long leak was made by John Campbell on 9/18/23, and it was the most thorough of the 4 roofing companies that came out. John recommended roof replacement, as did 3 other roofing companies, all rated highly for "quality" by Washington Consumers' Checkbook. Marshall not lowest bid, but 2nd to lowest, and (and Marshall had replaced gutters in 2007). On 10/11/23, Annette scheduled roofing replacement for 10/19/23. On 10/19/23, Lucio (crew chief), Fantano, and Carlo showed up on time and started work. However, shingle delivery occurred late (noon), and they could not finish as planned. John came over at end of day to inspect. Lucio and crew came back very early next morning, as rain expected later, and finished up before it rained. On 10/23/23, John completed final inspection and I paid him for job. John, Lucio, and other Marshall did a great job keeping me informed of what was going on.
Mike
2023-11
Terrific experience with Marshall Roofing. Our sales rep, Doug, was responsive, helpful throughout the process and onsite to make sure all went well with the work. Very happy with our new roof and highly recommend Marshall to others!
Christian Gates
2023-08
Doug McCleaf and the team at Marshall performed an efficient installation on new roofing at my house, showing a nice degree of craftsmanship, with competitive pricing and no surprises. The jobsite was well tended by the team, and cleaned up nicely after job completion. Marshall was recommended to me by another exterior home contractor, and lived up to expectations - which were high. If you are installing a new roof, you should consider Marshall.Services: Skylight repair, Roof installation
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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