Craftsman Roofing Services Inc.

4.2 (25)

4728 S Amherst Hwy, Madison Heights, VA 24572
(434) 845-1583

Claimed
Roofing contractor

Accessibility

  • Wheelchair accessible entrance

Reviews

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Kroozer

2023-04

I was impressed with my initial interactions with Lowell. He is a very knowledgeable and friendly salesman. I am very happy with the quality of the roof that includes a 50 year warranty. The roofers worked 11 hours in the late August heat to complete the job in one day. However, I was very disappointed with my post-job treatment. A screw in the driveway resulted in the need to replace a car tire. I was told to provide the cost and that I would be reimbursed with money taken out of the roofers' next job. I did not feel this was right, so did not seek reimbursement. The next issue was that I noticed damage at the top of my corner siding in an area that is out of our normal view. I noticed the damage two months after roof replacement. I called Lowell and sent texts with pictures. The only logical explanation was that the roofers ripped the vinyl with the coaxial cable when they removed the satellite dish. I provided pictures of the damage and the cut cord that remained. Lowell never answered my calls nor did he reply to my texts with photos of the damage. Over a month ago, I called the main office and was told that Lowell would call me the next day - he did not. The estimate for the corner vinyl replacement is $533, which is mostly labor. I am very disappointed that I was "ghosted" when I found and reported the issue. The fact that Craftsman Roofing could not provide the common courtesy of returning my phone call and returning to inspect the damage was extremely disappointing. The contract included a one-year labor warranty and 50-year warranty on the roof, which I am questioning with the lack of response to my house damage.Service: Roof installation

Holland roark

2023-04

Such a professional and well rounded company! Andrew knew so much and helped us come up with an affordable plan! He made sure all of our questions & needs were met, got back to us on a timely manner, & had such a good attitude! I will be recommending this company to anyone who asks!Services: Roof repair for storm & wind damage, Roof repair, Roof installation

Robin Pentecost

2023-04

Great experience. It was easy and fast and they did an amazing job. Lowell is all the ball and answered all 4 million of my questions lol. I love finding companies like this!Service: Roof installation

Jonathan Lichtenstein

2022-04

Dylan Caruso and the entire team were great to work with. We had a small addition that needed repair involving adjoining slate and shingle and they completed the job exceeding my wife and my expectations. Craftsman were the lowest of 5 bids (2 never got back to us) here in the Lynchburg area. They were prompt in communicating, addressing concerns, and finished the job 2 weeks ahead of when I hoped. I would unequivocally recommend them to family, friends, or anyone in this area.Services: Roof inspection, Roof repair, Roof installation

P D

2023-04

Just hired them to replace the shutters and paint the window crosshead. They did a great job here! Highly recommend.

Scottie Lafferty

2022-04

Locally owned company that focuses on the customer! Good quality work with a great product for a fair price!! I highly recommend them if you have residential roofing needs!

Evelyn Wagner

2022-04

Great company with great people! Super professional and customer-focused. Will always highly recommend.Services: Gutter installation, Roof inspection, Roof installation

Lowell Taylor

2023-04

Great company to work for. We always put the homeowners needs first

Matthew Lucado

2020-04

They were excellent. Showed up and did estimate and returned to work in a timely manner.

mervil kowatch

2022-04

A great company that cares about meeting the needs of its customers. It absolutely shows.Services: Gutter installation, Roof installation

Charles Owen

2022-04

Prices were competitive and work preformed was high quality.Services: Gutter repairs, Roof repair, Gutter cleaning

Lo Ki

2023-09

This business is no longer open.

Stewart Smith

2019-04

This is my employer that as of this week I find out how much my work is appreciated

Michael Jacques

2023-04

Great company to work for

Neal Beasley

2023-08

Out of business

Jean Dearing

2022-04

Too expensive...

Brandon McGlothlin

2021-04

Friendly people

Opening Hours

Monday 7:30 AM-4:30 PM
Tuesday 7:30 AM-4:30 PM
Wednesday 7:30 AM-4:30 PM
Thursday 7:30 AM-4:30 PM
Friday 7:30 AM-4:30 PM
Saturday Closed
Sunday Closed

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