HD Exteriors

Stephanie Holaday

2024-04

We were so please with the completion of our deck project, we hired HD Exteriors for another project. Thank you to all HD Exterior employees. We love our deck. Stephanie Holaday

Anthony Bruno

2024-04

Hired them to remove my old wood deck and replace with composite hybrid. Also had them replace some siding and trim. They did a great job and texted me constantly to give me updates. No complaints. Would recommend.

Lon Kight

2024-04

HD Exteriors replaced our deck (165 sq feet) with composite materials and replaced the entire backyard with a brushed concrete patio for our town house in Lake Ridge, VA. They did an absolutely amazing job; we could not be happier with the result!Our Home Owners Assoc can be difficult to work with, but HD Exteriors submission was so thorough and so professionally done that the process was actually a pleasure. I can't state this part enough, the package had detailed architectural drawings, land plat, permits, material descriptions, color palettes and pictures.The guys who actually did the "hands on" work not only knew what they were doing, but they did it with pride. As one worker said, "your fence isn't straight but your new patio is". We also discussed options like "would you like to add a step here" and that made a huge difference. I feel like there were no shortcuts and nothing sacrificed in order to get done and get out. In fact, that started early and worked late most every day.Last thing I wanted to mention was the office. I always knew what was going on every step of the way. Most questions were handled with a quick text message, and I loved that. They also have a customer web portal and use electronic signatures, which made reviewing documents convenient.I highly recommend HD Exteriors. They made the process painless, the price was fair, and the net result was exceptional. My expectations were blown away.Lon K.Lake Ridge, VA

Norman Brewer

2024-04

HD Exteriors did a great job on my deck replacement project, from the planning and design to the finished deck. I signed the contract in early December, and they took care of all the permits and HOA approvals. As soon as the weather turned warmer in March they started the demolition and continued working every day until the project was completed. In several areas they did more than the contract or code required such as adding weather protection to posts and the tops of beams. We’re very happy with how the new deck looks.

Tim Trant

2023-11

HD recently completed a deck demolition and replacement for us, and they hit it out of the park. Every facet of the experience, from communications (especially with our project manager, Jai Sawyack...congratulations on the birth of your baby), to design and selection of materials (with Dustin Spencer...we went with DecKorators and Trex), to pulling permits, to delivery of materials, to demolition of our old wooden deck and removal of refuse, to installation and inspection of footers to building of the new deck, to final inspection and walk-through (with Tom), was seamless and worry free. Our crew, headed by Lester, and his team of Elio, Juan, Jose, and others whose names I cannot remember, were polite, efficient, responsive to questions and requests, flexible in accommodating some last minute changes, were highly skilled, extremely hard-working, and cleaned up the site of tools and materials each day at the close of work. It was a pleasure having these professionals at our house each day during the duration of the project. This was a great experience, we are very happy with the outcome, both appearance and quality, and look forward to enjoying it for years to come. We strongly recommend HD Exteriors for your new deck installation. Great people, great company!!!Services: Deck installation, Deck remodeling, Composite decks, Deck design, Deck replacement

Molly Wassman

2023-05

We hired HD Exteriors to build a screened porch on our small brick rambler. We met with Corey from the design team initially. Out of all the quotes we received, we appreciated Corey's clear vision and design option. Mike was our foreman. He was responsive to our questions and concerns. The office staff and other crew members - electrician, roofers, etc. - were also good, professional, and on time. But the best out of all were our two assigned workers - Jose & Oscar - who basically removed and built the porch from the ground up. They came in the cold, wind, and rain and worked tirelessly on the job. We were amazed at how efficient they were. The porch itself is more beautiful than we expected. Hire this company; they do know what they are doing. The county inspector even commented more than once that they do high quality work.Service: Porch construction

Jacey Eckhart

2023-07

Our new bluestone patio is gorgeous—the pictures don’t do it justice. Not only is it perfectly installed, but it was designed to exactly fit the space and compliment the style of our 110 year old Queen Anne house. From the guy who did the estimate, to the office staff, to the project manager, to the carpentry crew to the stone masons, every person on the HD team was super—skilled and professional. Also, everything happened on time and on schedule. I would definitely hire them again.Service: Patio decks

Mike Helbringer

2023-05

We hired HD to build us a new deck with a screened in porch underneath. We couldn't be happier with the result and working with HD. The process was smooth and they were communicative throughout. The entire staff was professional and courteous to include the estimator, office staff, guys actually building the deck and the project managers that would stop by. Even the owner Graham stopped by to check on the project. This is a great family owned business and I highly recommend them!Services: Composite decks, Deck replacement, Porch construction, Patio enclosure construction

Catherine Landrum

2023-05

My family and I can’t recommend HD Exteriors enough.Our old deck was builder grade, falling apart, and not the safest. We contacted HD Exteriors July 2022 and they sent their sales representative, Corey Robertson, out a few days later. Corey was excellent – patient, a wealth of knowledge, and so personable. He took measurements, listened to what we wanted, then spent about two hours discussing our options. We decided to have our old deck removed, a new composite deck built, and under the deck a stone paver patio with a retaining wall built. We knew that this was not going to be a cheap or easy job, but it was one we had been saving up for and knew that it needed to be done and done correctly. Corey helped us make adjustments according to our budget, our expectations, and even took into account supply chain issues.When finished, we put down a deposit, told our project was understandably about 120 days out, and that the office would be in touch with us to handle HOA approval and building Permits. We were contacted the very next day by the President of HD Exteriors thanking us for our business, and a few days after by the HOA Team with a 40-page packet of all required information to submit to our HOA for approval of our deck build. Many contractors do not do this step, usually it’s up to the home owner and that’s not the case with HD Exteriors. Our HOA approved our application right away and we were waiting until November 2022 to start our project, but instead we were pleasantly surprised.Middle of August 2022 we were contacted by HD Exteriors that our permits were filed and approved, and all of our materials were available so they were ready to start our project by the last week of August. This was such great news, and from there it was a whirlwind of activity. While at times it seemed a little overwhelming, we had nothing but open communication with management. Everything from when our supplies were going to be delivered to walk thru times. We also had all the contact information for our project managers and could reach out to them with any questions. HD Exteriors helped us every step of the way, and our final product was beyond our expectations.Great communication, delivered early and with very impressive results. Can’t recommend enough. 10 out of 10!Services: Deck installation, Installation, Composite decks, Deck design, Stone masonry

Demetrio Ford

2023-08

HD Exteriors was excellent! From the beginning to the end of our project, they took care of all the details. They handled our HOA paperwork, surveying, and permitting. They gave excellent advice about the design and choosing materials and colors. They also helped us with the financing company. HD Exteriors is amazing!

Carolyn Kievenaar

2023-10

We had our front porch redone using composite decking and trex railing system.They did a great job. The only reason I did not give 5 stars was because there were some issues that came up but they were quick to resolve them. They definitely stand behind their work and make everything right. I highly recommend them and would use them again.I attached before and after photos.Service: Porch construction

Michael Mccool

2023-12

HD Exteriors resurfaced my 20 x 14 deck with Timbertech composite wood. Graham Perry made very helpful suggestions regarding “picture framing” the deck surface and adding a “picture framed” privacy panel on one side. The carpenters did a good job building a sturdy deck and removed all trash. It took a little longer than the original 3-day estimate but the final product is a very nice and well built composite deck! The support from their office staff was also excellent.

Tree Johnson

2022-05

I selected HD Exteriors to replace a 20 year old my patio door and repair an upper deck. The project expanded to designing a beautiful screen porch and patio that I LOVE! Thanks to Austin-Sales/Design and the HD crew for creating and turning my backyard into an oasis. Thank you Graham-owner, for calming my nerves. TIP to future customers: “Be Patient” (something I didn’t have a lot of).😋

John LaRose

2023-12

HD Exteriors were professional and very courteous through our project. They started and finished the project as outline in the project order. Highly recommend this company if you are looking for high standards in work being provided.Services: Deck installation, Patio decks

Chris Cadwell

2024-01

HD Exteriors was great to work with on my deck project. Very thorough information was given about Trek product, customization options, and the whole process. Installation crew were professional and did a great job. Definitely would work with HD Exteriors for future projects.

Rasheeda Abdul-Ghaffar

2023-12

I purchased my home in July 2023 and needed the original deck immediately replaced. It was top priority for the work I needed done on my forever home. I shopped around to several contractors and let the bids come in. For the quality of work and what I was looking for material-wise HD Exteriors came out on top! They openly communicated plans and reached prices points I was looking for.I was told the longest part of the process was the HOA approvals and permits and they were right, because once that was in hand, my deck was basically complete in about a week. They worked quickly and efficiently. My new deck is absolutely beautiful. I can’t begin to describe my over the top happiness with what they’ve achieved.Service: Deck installation

Hiram Dorado

2023-12

Before reading this review, please know that my expectations for any work done at our property will always be very strict and inflexible. Coming from a US Marine and LEO, can’t expect anything less, but our experience with HD was very pleasant and satisfying. I will always recommend this family business. I only wish I had known about their professionalism and quality of work before I had another company doing the siding prior to their work. HD Exteriors stayed on top of everything from the very beginning of the project until I gave my final and personal revision. We invested in our deck, and it is now a great appeal to our property. Besides adding more value to it, our neighbors love seeing it, but these satisfying results only came because of the dedication of all the HD staff involved: the electrician, the foreman, the inspector, the builder and his crew, the administrative people, etc., even the County Inspector was marveled to the completed work. HD Exteriors will not rest until HD gets the final satisfaction of its customers. Please don’t cheat yourselves; there are so many contractors (like wolves) who will promise you the same results at a cheaper price. I promise you will not go wrong with HD, and you will not get stressed by the unexpected issues any project may bring (HOA, County, workers, neighbors, etc.) they will take care of everything for you.Thank you guys, every HD Exteriors person involved in our project made this project appear as a piece of cake, even though we can reminisce on those delays caused by HOA, County, and my own preferences.

Melinda Short

2024-01

The team worked efficiently and did not rush. They delivered a quality deck and ensured it met expectations. The delivery around the holidays added some additional delays to the project as it includes scheduling different crews for a couple of different linked projects. Very happy with the quality of the deck, the project handling, and how they worked with the HOA. We have what we were looking for, with little effort on our part, and didn't need to hover.They went above and beyond to address any concerns and we will look to them again for exterior projects.

Brian Evavold

2020-05

We recently had some work done by HD Exteriors, specifically having our deck re-planked, new staircase built to code, new rails and a small extension for a shed. They knocked it out of the park. They went above and beyond to work with the county (PWC) to get us a new and accurate PLATT for the property and sending the required documentation to our HOA for the project. They were very good at telling us where they were in the process and kept us up to date on the progress up to actual project start day as well as continuing communication throughout the completion of the project. We got on the schedule right away, and the project was done in a week, (but would have been faster if not for two rain out days). I would 100% recommend HD Exteriors to work on your project if you are thinking about doing some fix it’s to your deck or outdoor space.

S. Willis

2022-05

Sometimes a frame simply goes unnoticed; then there is this masterpiece, my new pictureframe deck. It's gorgeous 😍. I can assure you that this deck far exceeded my expectations and I'm not the only one oohing and aahing. It has the neighborhood seal of approval🤩🤩. I can't thank Tim (my sales rep) and his team enough for their patience, diligence and attention to detail. I highly recommend HD Exteriors to any and everyone looking to add a high quality, beautiful outdoor space to their home.

Michael Hinton

2024-02

These guys are fantastic. They previously installed three windows for me and are a perfect example of professionals. They make sure their work is performed to professional standards. I asked them to come back and repair my siding. They went and exceeded all my expectations by performing spectacular work. I am very happy. In my experience, it is unusual to have such conscientious workers.

Rodney Nelson

2022-05

The team at HD Exteriors built a deck that exceeded our expectations!! Everyone that we spoke with was always very professional and Graham Jr. took time to explain a few questions at our final walk-through. We've received many compliments and DEFINATELY be happy to refer everyone to HD Exteriors!! We're ready for the BBQs #TRULYSATIFIEDCUSTOMERS #GREATTEAMService: Installation

Jared C

2022-05

Great company. Organized and delivered a finished deck over a month ahead of schedule. After numerous quotes from others, they offered the most for the money. They are not a scammy company so even though they offered the best price, their product and quality are not in question. We couldn’t be happier with our new Trex Deck.Service: Installation

Shari Barnes

2022-05

Working with HD Exteriors was a breeze, from the first meeting with our designer, Dustin Spencer, we knew we wanted to work with the company. After doing some follow up with neighbors, our decision to go with HD was cemented. We considered other companies who built a similar product to what we wanted, but the experience just wasn't there.HD handled everything from the HOA application (neighbor signatures were gathered by us, the homeowner), county application, inspection etc. Status emails were sent regarding the delivery of materials and when work would start. The timeframe in which these emails are sent could be improved or adjusted if the schedule changes. The payment system showed the payment schedule at the allotted time frames during the project (start, % complete, complete). I do wish there were email reminders for this portion as the project progressed but nonetheless, payment was made.Once the project was completed, the crew cleaned up and removed signs and trash.Getting a custom colored railing to complement the color of our home was key and HD was able to deliver. The quality of the work really does speaks for itself.I'm excited to decorate and get ready to enjoy the outdoor space.Service: Installation

Nicole Burnett

2022-05

Deck Project. Project initiated 6/2021 - Project completed 9/2021. I chose HD Exteriors based on the excellent online reviews and their BBB standing. I was not disappointed - my deck is beautiful. The company handled the approval from my HOA and the city permits which was incredibly helpful! There were a few hiccups with the initial measurements and pricing (I asked several times about the addendum once the measurements were corrected, but I didn't get the actual price tag until the end of the project - admittedly, that was a bit frustrating). Also, after the deck passed inspection - there was no follow-up from the company to let you know your project is officially completed. That said, the guys that built the deck were fantastic! They arrived early; they were friendly, hardworking and efficient (the actual build took less than a week). They even cleaned the street of debris behind my property!! On the administrative side - everyone I spoke with from the initial sale to the financing were genuinely nice and responsive (the progress emails are a nice touch). Understanding no project is perfect and there are going to be hiccups - HD Exteriors did a wonderful job; I'm very pleased. I look forward to using this company for future projects.

Tim Hutchison

2023-11

Highly recommend HD exteriors. From start to finish, the team was exceptional. Jeremiah was great in our planning sessions and, honestly, was a big part of why we went with HD exteriors. Knowledgeable, polite and informative. He wasn't pushy at all which took the pressure off--in fact I went almost a year from first contact to signing our contract and we picked up right where we started. I did compare prices with several others and there price was reasonable compared to everyone else, certainly no the most expensive. The site and installation team were equally good--always on time, were here when they said they would be and cleaned up at the end of each day and when they were finished with the projecdt. The deck looks fantastic and we couldn't be happier with how it turned out.

Pete Franco

2021-05

When you're looking to update your deck you should consider HDExteriors . They gave me an estimate and design of my deck in a safe manner during this pandemic. They processed the permit, HOA, and miss utility with no issues. The communicated with me with delays of the lumber because of supply chains was affected by covid-19. When the lumber was delivered the HD crew did the job in a efficient and professional manner. They even covered the cost of the verizon fiber line when it was cut by accident during the install. I would defiantly go with them again if there is any future deck projects in my future.

Amrit Kaur

2023-05

HD Exteriors built a new deck for me and did a phenomenal job. They took care of all the paperwork, started the build in a timely manner, addressed any questions/concerns I had, and finished the deck in time. It was a smooth and painless process. The team for my deck was also very friendly and professional. I’m very happy with my deck. It’s high quality and without a doubt, the best one in my neighborhood. Highly recommend HD exteriors!Service: Deck installation

DeonAnn

2023-12

HD Exteriors is absolutely amazing! From the designer (Dustin) through completion, their knowledge and customer service (Tasha) were outstanding! I love my patio and pergola they built for me and will definitely use them for future projects!Services: Patio decks, Pergola construction, Patio enclosure construction

M Smith

2022-05

Today is 9/24/21Bid - 8/2020Work began 11/2020"Completed " 12/2020No shows to fix issues 1/1020 - 5/2020 UNTIL I BITHCHEDSome repairs (and several empty committments) 5/2020 - 7/2020No word from HD Exteriors since1) Retaining walls are sieves2) Almost all the joists were not set properly and not to code. Remote Inspection and lies to inspector got the job passed3) Stair railing listed at a 15° angle and was dangerously unsecure4) ELECTRICAL WORK DONE BY UNLICENSED CREW MEMBER - and they tore up my Family Room and Garage walls leaving them in disrepair for 6 months5) My working motion detector light no longer works properly - messed up by unlicensed electrical work6) Electrical panel for stair lighting was screwed (1 screw) into the side of my house next to my water hose even after i showed where it was to be installed7) Railing warped due to poor/improper installation8) My siding has not been addresses9) Mitre angles don't match up10) Each of the10 stair railings are on a different slope angle - some even the pairs don't slope at the same angle11) Dock unlevel - several boards not level with the rest of the deck12) Boards cut too short leaving gaps13) Boards installed upside down (board grain installed holding standing eater rather than shedding water)14) Job abandonment TWICEAND THERE'S MORE, MORE, MORE ...TOO MUCH TO LISTAs far as the electrical work, HD Exteriors pulled a con job on me, completely misrepresenting themselves as qualified to perform electrical work. I figured out the lie while watching the unlicensed's face as well as the fact he used DECK SCREWS to patch the drywall.