Omega Contracting LLC

Patricia Smith

2023-06

I contracted Omega last year to repoint my slate pathway and back deck. What a mess! The first attempt was so poorly done that they to to totally tear out all of the pointing and slate and replace broken pieces. On some slate they use a marker with numbers and after a year I still can not remove the numbers.There is still an area that when it rains, the water puddles. It took the most of the outdoor season (May-August)to get to a point that I could use my backyard area. One major problem was that the workers were left unsupervised and did not speak English. However, they did not charge me any additional cost to fix. I would have referred to have the job done correctly in the first place. The backyard area is still not to my liking but I would rather not have them back to my house. I would not recommend them for any slate or pointing work.

Tammy Lin

2021-05

***AWFUL FROM START TO FINISH. This may be a long read, but please learn from my mistakes whether you choose Omega or another vendor.Please note I gave Omega over a month to address my concerns before posting any negative reviews. I sent Omega detailed pictures of every concern to ensure my claims could not be disputed otherwise. Unfortunately, only a few concerns were addressed, and Omega failed to bring out an inspector on two (2) occasions to address my other concerns. Basically no major resolution occurred and therefore I decided to post a negative review.The entire process from the sales to installation was unacceptable. If I had not kept an eye on the installation, I would have been the average unsuspecting consumer not knowing how poorly the install was. My detailed complaints are below in chronological order:Incorrect Shingle Selection - The salesman told me shingle selections came from a catalog solely based on COLOR only. That is incorrect! I reached out to the shingles vendor [i.e. Owens Corning] myself, where they confirmed my suspicion. In actuality, the salesman was very misleading as he should have stated all shingles have different quality, prices, patterns, construction, etc.. NOT JUST COLOR! After the install and physically seeing samples, I quickly realized I would’ve installed something else. Bummer!$50 Shingle Samples - The salesman denied me a sample of the shingle I selected. Finally, he agreed to provide a sample at a whooping cost of $50!! Therefore, I did not want to pay that additional charge and “trusted” the salesman to proceed with the sale. A great error on my end! When I spoke with Owens Corning, they told me samples are free. Also, speaking with Omega after the install, Omega said they have plenty of samples around their office and could not explain why the salesman wanted $50.Shingle Delivery During Heavy Rain - I told the salesman not to deliver the shingles as heavy rain was coming. The salesman was very rude and snappy. He proceeded to have the materials delivered, and the materials were not protected from weather elements (i.e. covered with a rain tarp). It rained and the workers installed wet products. Anyone knows wet materials should not be used for installation. Who knows what that will inevitably do to shorten the longevity of my roof!Moss Growing on Shingles - I told Omega the shingles were wet. I sent pictures of moss growing on the shingles. Not only should wet shingles not be used for installation, but GROWING MOSS on the shingles?! When the wet shingles were placed on my roof, you could see water flowing down into my gutters. I asked the workers and they said it was perfectly fine and continued.Ran out of Material During Install - One of the materials (i.e. underlayment) clearly ran out. Underlayment is a water resistant and waterproof barrier installed directly on the roof deck for weather protection. When I saw this problem, I confronted the installers and they just simply stated “we ran out of material”. Then they proceeded and continued on. Unacceptable! Furthermore, underlayment has to be installed and smoothened out without wrinkles. For my roof, there were areas where the underlayment was wrinkled during the install, but they never went to smoothen it out either.Quickly Disposed Any Remaining Shingles - Based on my roof size, there were approximately 3 extra bags of shingles purchased. After the install, I asked to keep a few shingles from those extra bags and the workers told me they were immediately thrown away! I paid for those extra bags as part of my contract, and there were no shingles left for me to keep as a sample after the fact? That is unbelievable and seems VERY VERY SUSPICIOUS.Whether you proceed with Omega or another contractor, please learn from my mistakes and even feel empowered to stop your contractors if things are going very wrong! Good luck!Service: Roof installation

Jennifer Burchell

2023-06

We had an amazing experience using Omega for a roof replacement. Eric was our contact and he was extremely knowledgeable, patient, and helpful. He routinely touched base with us and kept in touch with our insurance company when they were being difficult. The installation process was easy and it was all done in one day. The installers accidentally cracked a piece of siding and Matt, who was our contractor for the installation, had it relaxed with a new piece by the next morning. We could not have had a better experience getting a beautiful new roof and I would highly recommend them to anyone!Service: Roof installation

Jacky Moore

2024-04

Omega Contracting did a superb job from beginning to end on our new roof. I would highly recommend them. Thanks Omega!

Michelle White

2023-05

Omega Contracting was a pleasure to work with from beginning to end. They made the process of replacing my roof to be non-stressful. The crew worked quickly and cleaned up after roof was completed. I was in touch with the Sales Rep and Operations Manager throughout the job and was well informed. Highly recommend.Services: Gutter installation, Roof inspection, Roof installation

Kim Galbraith

2023-05

After our initial contractor backed out of our roof install after 6 months of waiting, I called Omega to see if they could help. Best call I ever made. Our new roof was installed within 2 weeks. Their team was professional, diligent and took great care of us. Thank you Omega Contracting for a job well done!Service: Roof installation

Steve Wood

2022-05

The crew arrived on time and removed our old roof / installed new roof in one day. They picked up all the trash and took everything away leaving only our beautiful new look! My wife and I are so happy with the way our house looks. Changed our ugly brown roof to a light grey that is energy certified to reflect heat during the hot summer months. We are 100% happy with Omega!Service: Roof installation

JW Inventor

2022-05

I had few roof companies that came by my home and offered their services. However, Omega was the only one who did a very good job providing me with the best deal and information. Shout out to Mark Kauf and his team (Illiana, Wilbur and the rest of the crew) who have been very responsive throughout the process. I highly recommend this company, ask for Mark Kauf! He is one of the BEST!

Christian Sorto

2021-05

I'm happy with the service provided. The people I worked with were very friendly, informative, and never hard to reach, making the whole process go smoothly within a timely manner. They're straightforward, going into detail about the work being done, what materials are being used, and gave a reasonable quote the same day. I enjoyed working with Omega and love how my roof looks. I would definitely recommend and contact them again for future projects.

K. R.

2021-05

I am very pleased with the services I received from Omega Contracting. Marlin was very professional and thorough. He took a video of my roof and discussed in detail why I needed to have my roof replaced. I compared their prices with three other contractors for the same type of shingle and warranty, and Omega was the most affordable. Pictures were taken as the roof was being installed, and Marlin came out to inspect the final product. During the walk through, he took pictures and a video of the completed work.Marlin is very pleasant to work with. I recently had some large branches pruned that were hanging over my house. An incident took place where I heard a loud noise as one of the branches came down. The contractors reassured me it did not hit the roof. I contacted Marlin and he was kind enough to come out and inspect the roof in order to make sure everything was fine. He took a video of the roof so I could see there was no damage. He even took the time to clear a few sticks and leaves from the roof.I am very satisfied with Omega Contracting and would recommend them for your roofing services.Service: Roof installation

Anuradha Ikkurti

2021-05

Omega contractors definitely want the best to work out for you. They contacted us at a time when our roof was in pretty bad condition, hit by the storms over the years. While I was not very sure, they knew what they were doing after they inspected the house. They helped us work with insurance and the insurance inspector who came out and inspected the house along with Omega.After the claim was approved ( sometimes based on damage and cause, it may not go thru with the insurance and Omega is very genuine and knowledgeable about this), they gave us excellent paper work, helped us pick the colors and even worked with our mortgage to get the checks cleared. They gave us the 50 year warranty shingles and completed the entire roofing in 2 days on the agreed date. They came back and did the paint job inside also verypromptly.On the whole, this was one of the best companies I have worked with. Chris Brown from omega, who was my point of contact is one great professional. Sylvia was very courteous and professional on the phone as well.Thanks Omega team!

Robert Morris

2022-05

I am completely satisfied with the roof installation, gutter repairs and siding replacement performed by Omega Contracting following hailstorm damage to my home. Omega worked with my homeowners insurance to ensure necessary work was authorized and completed. Production team members Wilber and Iliana kept me updated on progress and were present on-site when needed. Office staff to include Sylvia and Mark were also responsive to any questions or concerns I had. I recommend Omega Contracting and would use them again.Services: Gutter installation, Roof installation

Kathy Morraco

2020-05

This company did a wonderful job on my roof. At first I was skeptical because I have had bad experiences in the past and I find it hard to trust people these days. Anyway I had the insurance company come out and look at my roof and they said that it needed to be replaced. I asked them who I should call and they told me they cannot really do that so I began to search the internet and found a lot of roofers in the area. I also had a neighbor who had her roof replaced recently so I asked who she used. She told me Omega did and did a great job. I decided to call them and I had a really nice guy come to my home and he went over in detail how they replace my roof. I decided to go with them. They were awesome! I got a brand new roof with a lifetime warranty. It is beautiful. I would use this company if I ever had problems like this again. Thank You Omega!!

Kevin Palgutt

2023-06

Outstanding service and professional roof installation. Crew arrived on time and finished ahead of schedule. Very pleased with our new roof and the value.Service: Roof installation

David Sayed

2023-05

Omega Contracting is one of the most professional and responsive companies I have ever worked with. From start to finish, the rep, Ryan Estep, worked with me hand in hand. I hired them thru a recommendation process and I would happily recommend them to anyone!Services: Roof inspection, Roof installation

John Kurtrz

2014-05

Omega came to my home in a neighborhood in northern Virginia where they had already done work, HIGHLY recommended by one of my neighbors. My son owns his own roofing company, So I was skeptical at first to go with someone other than him. Omega had gotten my roof approved by my insurance company, but when I saw the estimate they had sent me I thought there would be no way I could get a roof done for only what they had paid me. Omega did a great job getting my insurance company to release more money to make sure that everything would be completed properly. They said they would do it for only what the insurance company paid for, and they wouldn't receive any payment till the job was done and I was happy. They even gave ME a little money for telling my neighbors about them. So I decided to let them do my roof. Needless to say I was completely satisfied and more with there work. Their crews were nice and courteous, even chasing down blowing paper in the neighbors yard. The work looked great with the upgraded shingle they gave me. My son even came out to my home and inspected the work after they had finished and couldn't find one thing wrong. After that my insurance company came and inspected the work as well with nothing but praise. Now I find myself in the same position as my neighbor, HIGHLY recommending anyone to Omega.

Dalton Kidwell

2022-05

Omega Contracting replaced our roof for us and ensured we had a great experience all the way through. Done in a great timely manner and we could not be happier with the work that was performed. Damien was our salesman and helped us through the entire process and made sure we were fully comfortable before taking any steps. I would recommend Omega to anyone.Services: Roof repair for storm & wind damage, Gutter installation, Roof installation

Phil Foster

2020-05

My roof was replaced due to wind and hail damage. Omega did a fantastic job installing my new roof! Customer service was great throughout the whole process! They were fast too!

peyton price

2022-05

I would recommend Omega contracting to anyone needing storm damage home repairs, they are honest and get the job done well. I could not be any more pleased with how easy going and organized the entire process was thanks to the salesman Damien who is very knowledgeable and took care of us. They did great work and we will use them in the futureServices: Gutter installation, Roof repair, Roof installation

Ken Robbins

2019-05

Omega Contracting did an outstanding job replacing our hail damaged roof. And the project manager, Alex, was especially helpful. They were very professional. They showed up on time, and completed a pretty big job in one day! I would definitely recommend them if you're having an issue with your roof.

Bryan Galbraith

2023-05

Omega was great to work with. They did exactly what they said they would, they were on time, professional, and the cleanup while they were working and post construction was fantastic! From quote to completion was 1 week. I highly recommend them.Services: Roof repair, Roof installation, Roof damage repair

Kate McLean

2022-05

Omega replaced our roof and shutters in Dec 2021. The craftsmanship is exceptional. Damien made the whole process run smoothly. All work crews were professional. We had a great experience working with Omega.Service: Roof installation

Kevin Mollema

2022-05

I had the great opportunity to work with Mark Kauf on installing a new +1,500 sqft driveway. I had gotten at least 10 other estimates but Mark and Omega were the easy choice. Mark was professional, thorough, and worked with me every step of the way. I was so impressed with Mark and Omega that I personally handed out over 10 of his business cards to my neighbors and have had an Omega sign in my yard since they finished. I plan on using Mark and Owega again in the spring for a new roof and gutters. 100% recommend them.

Silvia Rodriguez

2019-05

Early in the spring, I had problems with my roof. My son gave me Omega's phone number. Martin came for the first visit and again in a week to meet the insurance rep. In a couple weeks the new roof was done. It looks fantastic and the service was excellent! Everyone from the roofers to the office was very attentive, on time and kept me well informed

Kristie Kleha

2017-05

I had hail damage to my roof and Omega handled everything smoothly from beginning to end. They dealt well with the insurance company and the workers were on time and put in excellent quality roofing. They cleaned up everything and even called a week later to see if everything was the way we expected it to be. Highly recommend.

Jessie Lane

2019-05

Alex Alvarez and his crew did a fantastic job installing my new roof, gutters, and siding. I found Alex to be extremely courteous and responsive. He went out of his way to ensure I got the product I wanted. There were weather factors and other things that came up, and he kept me in the loop throughout the entire process. I recommend their services to everyone.

nancy thyson

2019-05

Omega Contacting did an excellent job in replacing our roof and gutters. Marlin was extremely professional and answered all our questions. We had hail damage and I also recommended them to two of our neighbors and they used Omega and we're also very satisfied with them.

Thomas Rodriguez

2019-05

Fantastic roofer. These guys are fast and professional. They came highly recommended from my friend and they have since done my roof, my neighbors roof and my mothers roof. They came in and did my roof in one day. No nails found around the property afterwards. They worked extremely well with my insurance to figure out the coverage and responsibility. I now have a beautiful 30 year roof (that’s is now about 5 years old).Highly recommend these guys!

Maggie Spargo

2021-05

DO NOT USE THIS COMPANY! Hired them in 2011 to redo my roof due to hail damage. A few years later noticed my Florida room ceiling had damage from a leak (there is nothing above this ceiling). I contacted Omega to ask if someone could come out to see what was going on. They sent someone to check it out. He went on my roof and said I had hail damage again. I called a couple of other companies and they said I DID NOT have hail damage but it was the flashing that was causing the leak. Omega reused the flashing instead of using new flashing to repair it properly. I called Omega again to discuss. They were hard to get a hold of (avoiding me) but eventually sent someone out from their company who said the same thing about the flashing and that was up to management. After a lot of back and forth they said it had been too long and it’s not their responsibility. Sadly they did not own up to their mistake. POOR CUSTOMER SERVICE! I actually hired a great honest company to fix their mistake! I was forced to give one star in order to post this review!

Freddy Scott

2021-05

Had my roof replaced by Omega contracting. Bairon conducted a thorough inspection and provided a detailed breakdown of the work to be performed. The work crew was flawless and did an excellent clean-up job. Totally satisfied. I highly recommend Omega.Services: Roof inspection, Roof installation