RCI Builders

Emily Clarke

2023-05

Our home was just completed at the end of January 2023. We had the BEST experience with RCI from start to end. Our realtor, Keith Harding, was so helpful from the beginning. Communication was great and he really helped us narrow down exactly what we were looking for in our new construction home. He was straightforward, thorough, and clear with communication which we appreciated!! Once the home building process began, our project manager, Bobby Jackson, was extremely helpful and knowledgeable! He kept us up to date with the entire process and was very easy to communicate with! The whole process was quick and easy. We loved how everything was laid out for us on a chart so we could keep up with what was happening and what was to come! I would highly recommend RCI Builders!Service: Home building

blazensand

2023-12

RCI Builders built our house and it was a great experience. Everybody we worked with was great. Bobby Jackson was our Project Manager and worked with us from start to finish. He has been very professional throughout the whole building process. Communcation was always there whenever we had a question or concern with Bobby. He kept in touch and updated us on everything. I would refer both RCI Builders and Bobby Jackson to anyone looking to build. Thanks Bobby!David and Linda Cotton

Lynette Smith

2023-05

Love everything about my new home at Luck Farm. It’s my dream house! I’ve been here four months, and so far, so good.Top quality craftsmanship, finished on schedule, and sparkling clean when I walked in on day one.They allowed a few custom modifications too, that I’m super happy with.Project Manager Josh Kegel has been terrific to work with, very responsive and detail oriented.(He earned extra stars too, for helping me dispense with that spider…haha)Thanks, RCI Builders!

Tyler Grogan

2024-03

RCI Builders offered an excellent experience from start to finish, and even after we closed! Our project manager Bobby was 1st class all the way, and didn't hesitate to make sure that everything was up to his and our standards.

Kimi Reynolds

2022-05

It's hard to capture in words how pleased we are with our home! In the middle of a pandemic, supply challenges and as first time homeowners, building from the ground up was overwhelming. Picking the home and the place was the easy part. The construction and the waiting was the hardest part of it all! However, our Project Manager, Troy S. provided the highest level of customer service from the moment we met to the day we moved in. He provided weekly updates, answered every text/phone call and full transparency of the process. AND, our home finished ahead of time! RCI is lucky to have him as a PM and if you get him as a PM, consider yourself lucky!Service: Project management

Alyson Kitchen

2023-05

We used RCI Builders to build our dream home. Our Project Manager, Troy Szalay, was wonderful!! He was very responsive, addressed all questions and concerns we had throughout the process, and always made sure we were well-informed of the progress. We love our home design, the Wilton model, and couldn't have asked for a better Project Manager to oversee the build! Thank you, Troy!!Services: Luxury home building, Predesigned floor plans for homes, Custom home design, Interior design

Annette Beadle

2023-05

I began my house hunting process in August 2021. I looked at several homes in the Richmond, Goochland and Ashland areas. The craftsmanship of the RCI builders stood out. Once I locked into a contract for my home/property, things went quickly. My design appointment with Ashley was fantastic and the PM, Josh, has been so accommodating and responsive. Any issues I’ve had, have been dealt with quickly. Josh even connected me with a contractor, Brian, to do some upgrades I wanted. I’ve had periodic inspections and am coming up on my annual inspection next month. I know that will also go off without any issues. I would absolutely recommend RCI to anyone moving to this area or looking to build a custom home.Service: Custom home design

Marley Devlin

2023-06

Certainly the most subpar builder I have seen. I work for a company that does repairs and sixty to seventy percent of the business is fixing RCI homes. They use the cheapest materials, cheapest laborers and the fastest methods to build their houses as fast as possible. It seems their ploy is to not respond when you call them out for the required walkthroughs and touch-ups so you will end up being financially responsible. I made sure to attach a picture of some of their lovely handiwork. As one of the other reviewers stated, if you're thinking of hiring RCI find a different company before you ask yourself RC why? P.S take a look how long it took them to respond to that reviewers post. Further shows their lack of interest and professionalism.

Mary Dulaney

2023-11

We recently purchased a new home from RCI and closed earlier this year. Josh Kegel was our construction project manager and he was fantastic! We weren’t able to relocate to Virginia until our house was finished, so we were 1,300 miles away for most of our construction process. He kept us updated, always made himself available, addressed our questions, had great ideas and got things done. Josh is extremely personable and the kind of guy that values relationships. He’s been incredibly helpful and we truly appreciate the positive experience of building our beautiful new home with him!!!

lawrence eckart

2023-05

We just celebrated our 1 year anniversary in our nee home that RCI built . Brian Peay was our project manager . Brian kept our project going through the material and labor shortages that occurred as a result of the Covid Pandemic.Our home was completed on time. RCI builds a high quality home with high quality finishes. Thank you!!Service: Home building

Diane Jackey

2023-05

Nothing but the best things to say about our experience with RCI! We built a new home in Hickory Hill (Ashland, VA) in 2022. The experience was professional, friendly and very satisfactory. The quality of the workmanship is very good. We love the style and features of the home we chose. Our manager, Brian Peay, has always answered all of our questions and concerns in a timely and competent manner. Any issues we had (normal to be expected when building a new home) were always addressed and remediated as soon as possible. We can highly and heartedly recommend RCI!Services: Garage construction, Luxury home building, Project management, Predesigned floor plans for homes, Custom home design, Interior finishing, General plumbing services, Exterior finishing, Home building, Plumbing fixture installation, Roof building, Electrical work, Country home building, Fan repair

Dan Stickell

2023-07

We have had a great experience working with RCI building the house we moved into in January 2023. The staff were knowledgeable, and worked with us through the decision-making process to help us to design the house we wanted. The build process was completed ahead of schedule and with quality workmanship. Issues were taken care of in a cooperative manner and we're very happy getting settled in to our new home.Services: General construction, Home building

Mike Stockhausen

2023-11

I will add another review of our overall experience in the near future, but for now we wanted to acknowledge our appreciation for our customer Service manager Jeff Drinkwater, who conducted our one year (+) inspection and follow-up work. We could not have asked for a better, detail-oriented, and customer responsive rep than Jeff.We figured the "one -year" would be longer for inspecting and completing necessary work. Jeff was always honest with us, and was good with expectation management (as per timeline). Jeff made any wait for service well worth it in his attention to detail during the inspection and ensuring any and all deficiencies were brought up to and beyond expectation. He found deficiencies we missed or were unaware of, and was responsive to other items in addition to those found in the original inspection.Jeff is a primary reason for turning the process of building a new home into a very satisfactory experience. RCI should give him a raise! He is gold. Thanks Jeff.

Jennie Duff

2022-05

We drew out a design for a unique house we wanted, but due to budget we had to make some changes, and RCI helped us with the redesign. We were blessed with a wonderful Realtor, Keith Harding, who introduced us to our amazing builder Troy Szalay. Troy answered all our calls and texts quickly, and he called us with updates every week. He and his team did an amazing job. Ashley Cahoon was awesome in assisting us with design choices.The main complaint we have is the air conditioner units were placed right outside a bedroom window blocking view of our property which is why we moved here, and which we were told they would center away from the windows. Once we saw what they were doing we asked to have them moved but no response and that was not changed. Also wish windows opened at top also.RCI did use top quality products and they say they stand by their work. We believe and hope they will. Roger Shepherd has already come by and it hasn't even been a month. Overall things turned out better than we imagined and it is beautiful! There were other issues too, but compared to other builders We believe they do good work. We would recommend all of the above mentioned.

Beryl Patrone

2018-05

We LOVE our new home. R-CI was a pleasure to work with from start to finish. They helped us decide upon the best floor plan for our situation and worked with us every step of the way from custom design through completion. Thanks to all: Sara, Eddie, Randy, Alicia, Katie, Todd Rodgers and all the rest of the R-CI staff for making this a truly memorable experience. Our home is very well built and we would highly recommend R-CI to anyone. Beryl Holzbach and Dom Patrone

Kelly Reyes

2023-05

We had such an amazing experience working with RCI builders for our new home. We absolutely love the finished product and quality! The staff is fantastic from start to finish! Our agent was phenomenal at keeping the mortgage process moving as it should. Our project managers did such an amazing job keeping us informed every step of the way with the construction process and answered any questions we had. The support after moving in has also been fantastic, they really value their customer’s satisfaction with their product!

Diane Baughan

2021-05

RCI built our home in Summer Duck Farms. Everyone on the RCI Team was wonderful to work with. From Katie Newell in design services, whose talent and guidance helped me pull all my design choices together to Project Manager Dan Luniewski, every one was terrific. Our thanks for building our beautiful home also go to Assistant Project managers Roger Sheppard and Josh Kegel. Tim Richardson was also a pleasure to work with and helped make our pre and post closing walk throughs seamless. My husband and I highly recommend this entire team.

Corbin Broach

2023-05

My wife and I recently completed the building process on what was to become our dream home with RCI. With our project manager, Brian Click at the helm - our dream home quickly became reality!Finishing ahead of schedule, Brian and his team kept us in the loop with weekly (sometimes daily) updates. High quality care and work was maintained throughout the duration of the build.Simply put – we are overjoyed at the finished product. Brian’s follow up and follow through work ethic kept us confident in our decision to build with RCI. We highly recommend this builder for your next home build. Five star quality and service.Service: General construction

Bill Franklin

2023-05

We have been completely satisfied with RCI and the new home they are building for us. The design and contract process was organized and professional. The process of selecting interior and exterior features was easy and we had excellent guidance from Katie of the RCI design team. The construction process has been smooth and on schedule. Our project manager, Brian Click, has been excellent. He communicates with us each week and keeps us informed of progress. Brian led our electrical walkthrough and it was extremely thorough. We discussed every light, every switch, and every power outlet in every room to make sure the house would be set up the way we wanted. Brian has resolved issues and answered questions quickly, and he has consistently been on top of every detail. Our house is beautiful and we’re looking forward to closing next week.Services: Project management, Home building

Gus C

2023-05

My Fiance and I took a leap of faith and decided to build for our first home. We went with RCI's Becky floor plan and our Project manager Brian Click built us a beautiful home and delivered it to us on time.

BK

2023-05

We bought a new construction in Ashland. It took a little bit of time to get started but when it did the house was built pretty quickly. Our design meeting went smoothly and we could customize pretty much whatever we wanted. We have lived in the house for a few months and are very happy with how it turned out. Just a few issues that came up but RCI fixed them relatively quickly. Kaitlyn and Josh were great to work with. My son loves it when Josh stops by to either check in or fix a minor issue.Services: General construction, Custom home design, Home blueprint design creation

Kaytee Fox

2023-05

We purchased a spec house from RCI and it has been the best decision we have ever made. They spared no expense on the upgrades and we could not be happier. We were paired up with Josh as our project manager and he has gone above and beyond with his services. He introduced himself early in the buying process and at our two week walk through had already gone through the entire house and marked off all the things that needed attention and he did a better job than we ever could of! We would definitely build again with RCI and Josh!Service: General construction

Jennifer Phillips

2023-05

My husband and I was new to the area and decided to build our first new home, we both feel incredibly fortunate to have gotten lucky enough to meet Matt Rutledge with RCI! Matt led us to an unfinished model home in the area and my husband and I both knew that was the home for us! We had no idea what to expect and had lots of questions along the way. Troy Szalay was assigned to be our project manager and we couldn't have been in better hands, he was very patient and responsive to all our questions and needs. My husband and I are grateful that we were introduced to RCI and their team. We have been in our home for about a month now and couldn't be happier, everything was finished ahead of schedule and the quality of the home is second to none! If you are considering building a new home please do yourself a favor and select RCI to be your builder!

Rickie Fry

2023-11

Great builders, finished on time and the house is beautiful. Bobby was awesome, he walked us through the build and answered all our questions.Service: General construction

Kathy Blackmore

2023-05

RCI Builders is currently building a home for my family in Stags Leap. I’ve been very pleased with Sarah in Sales with her wealth of product knowledge and thoroughness and Brian who is our construction project manager. Brian has kept us informed each week with house accomplishments and expectations for the next week. He ensures the construction site is clean, organized, and meets or exceeds standards along the way. Lots of complements regarding the construction site from our future neighbors. Brian rocks! Sarah is a gem! Hometown Realty agent, Eugene Bordonie, exceeds and partners with you through each phase of the building process. Great team work!Services: Project management, Home building

Jeff Ashton

2020-05

RC-I Builders has been a blessing for us. We recently moved cross country from Arizona to Virginia, and have experienced tremendous assistance from this firm and more specifically, from Matt Rutledge as our agent. We first encountered Matt at an RC-I model home in Ashland Park, and from there were very well accommodated and guided to the home we chose to build. Initially we considered renting to first get the "lay of the land", and then further considered purchasing an existing home, but after continued discussion, and viewing additional RC-I model homes we realized we could build exactly what we wanted brand new!Every interaction has been handled professionally, courteously, and timely....even to the extent of what can now be best described as fun. This firm is big enough to offer numerous options, and small enough to care for you as an individual, not just a transaction. Highly recommended!

Kristin Rothermel

2023-05

We chose RCI to build our "forever home", the "Lynn" model, in the Fall of 2021. Most definitely not the easiest time to build a new home, amidst supply chain issues, laborer shortages, etc. But our Project Manager, Josh Kegel was right by our side, every step of the way. We received weekly updates, always received timely replies when we had questions, and in the end, we were told by our independent home inspector that our home was "one of the cleanest new builds he had ever seen". While the process of building a new home is stressful, Josh always took the time to communicate and keep us in the loop, which in turn took much of the stress out of the equation. If you are searching for a high quality new build, RCI is your builder! And if you are fortunate enough to have Josh as your PM, you can rest assured that you're in wonderful hands.

Lisa Sweet

2023-05

I always said we would never build a house because I thought it would be too stressful. The team at RCI made me very happy we chose to build. From our first encounter with Katelyn Gwaltney at the model home, through construction with our project manager, Troy Szalay, to service with Ben Fritter, the process has been efficient! The team is patient, knowledgeable and responsive and have been a pleasure to work with. I would definitely recommend building with RCI!

Jo Newberry

2023-11

We have received the very best work from Atlantic Painting on our home. John and his crew did a great job with our one year touch up paint and concrete stain. Thank you!

Kevin Bamford

2022-05

Good Morning,I want to acknowledge how appreciative my wife and I are of your warranty manager, Tim Richardson. Tim takes the time to make sure everything is done right, and keeps in communication regularly to make sure projects are completed. On top of all he has going on, Tim keeps an upbeat, pleasant, and realistic outlook on his customers. Tim is a shining star and without a doubt, a major asset for RCI.Fondly,Julianne and Kevin BamfordService: General construction