4.9 (131)
330 Lakewood Forest Rd, Moneta, VA 24121
(540) 721-1329
riddickroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anne
2023-05
It wasn’t a good sign when it took 7 months after signing the contract for them to schedule our roof installation. Then, they didn’t take enough care to properly cover the exposed roof knowing it was going to rain the next day. This resulted in my attic and mud room taking on water. There is visible damage to the mud room ceiling and the light fixture no longer works. The attic is trickier to get in and see so I’ll leave it at that. Then, they were careless with the phone line that is also the internet connection and managed to sever it. To further exacerbate the situation, the crew joked about flooding the attic and didn’t say anything about the cut line until my husband said something. The only positive thing is the roof looks better than it did. Now to deal with the mess left behind.The roof photos show how it looked when they left the day before the rain and after they came out the next day to try to address the issue.I know it’s not the fanciest house but it’s my home and it and my family deserved better than what was given.UPDATE: Received a call on Sunday and Mike was to come out Monday to meet with my husband. Around noon Mike wanted to reschedule to late Tuesday morning. Another example of poor customer service.Found more water damage (see additional image). For reference, I took before pictures of every ceiling in the house.Service: Roof installation
D Richardson
2024-04
We recommend Bob Riddick Roofing. We had an issue with our sky lights. Mark discovered the problem and was able to take care of it right away. I'm glad we chose Bob Riddick Roofing.
Robert Ellinwood
2020-05
Our roofing job was finished just today. Bob Riddick's team. led by Devin Blankenship, did a fantastic job and my wife and I couldn't be more pleased with their work or the results. Our beautiful new brown aluminum roof has transformed the house. The men were punctual, hard-working, most pleasant, and really careful with detail as they worked. My wife expressed how impressed she was with how they carefully cleaned up all debris each afternoon before leaving. They even cleaned our skylights and cleared the gutters! Devin spotted several details, beyond the roofing under contract, that needed fixing and repaired them. As the old song goes, "Who could ask for anything more?" We recommend Bob Riddick Home Services, period!
Ben Davenport
2022-05
The team that installed a replacement roof on our boat dock were a professional and quality crew. They got on with the job and we are very pleased with the quality of the new roof.Service: Roof installation
Dexter Atkinson
2024-02
A chimney flashing leak was quickly diagnosed and repaired preventing further interior ceiling stains. Incredible speed and thoroughness!
James Myers
2023-06
Bob's crew tore off my old shingles and installed new ones in just 1 day. They were very professional, worked late to finish the job and cleaned up thoroughly. I would recommend Bob Riddick Roofing to anyone who wants the job done right.Services: Skylight installation, Roof installation
Lee Hjermstad
2023-05
The roofing crew consisted of nine roofers and a crew chief. The tear-off and re-roofing was completed in a single day! Concurrent with this job was the removal of two skylights and installation of two "Solar Tubes". All work was professional in every regard. The cleanup was meticulous and the finished product is absolutely flawless. I highly recommend Bob Riddick Roofing, Inc.Service: Roof installation
Chip Studer
2023-06
Very professional crew. They kept the job site clean and organized and they left no trash behind when the job was complete. They replaced the entire roof of my 2000 Sq ft. Ranch in a day and a half.Service: Roof installation
Jen Holofchak
2022-05
This is the second time I have requested Riddiick services. I lived at another location and they replaced the roof >> exceptional work, professional, a well-oiled machine they were! This time had a skylight removed and roofing in its place — as always they were professional, completed the job in a timely fashion and made sure they cleaned up after. Would definitely recommend Riddick!!
Joanie McCullers
2017-05
We were very pleased with the repair work done on the roof around our skylights as well as the chimney crown repair. The most impressive thing about Riddick employees was that they rang our doorbell right on time. We were tickled to see workers ready to begin ON TIME at 8am. They were also very professional and polite. They kept us posted on what they would be doing. They also cleaned up the area before leaving.
carol wilson
2020-05
We had our house soft washed and the service was excellent. The staff was running behind schedule, but were very accommodating. What they didn't finish the first day, they arrived early the next morning to finish the job on the weekend. Reliable, reasonable rates and excellent results. Well worth it!
Richard Newton
2020-05
Michael is amazing, thorough, efficient, and has excellent person to person manner. His work is outstanding. We also met Bob the owner and his experience and knowledge is quite impressive. We will use these guys for whatever they will do for us....seriously... and we are tough customers because of some less than optimal experiences with other home projects. We would award more stars if available for sure.
Jamie McCardle
2021-05
Update 2: They gave us a quote to fix the issue. It has been fixed without any further issues. Changing to 4 stars.Update: Bob came out and they found a temporary fix to the roof until a permanent fix can be done.We used Bob Riddick to install a new roof a few years ago. This summer, we notice 4+ leaks in the roof. We called Bob Riddick who sent guys out to take a look. The guys said the leaks were caused by vent caulk dry rotting but it was covered under warranty and someone would come out to repair it. Weeks later, they came out and said they fixed it.The next week, I found a different leak. They came out, found the issue, said it was covered under warranty, and they would come back out to fix it. They did not fix it while they were here on the first visit either time.It’s been nearly a month and I called today asking when they’ll be out to fix the recent leak. The lady that answers the phone says the same thing she always does. She doesn’t have details and will have to talk to Bob and get back to me. I didn’t hear back from her today and the water keeps coming in.When I went to my room for the night, I noticed the first leak they repaired due to the dry rotting caulk around the vent is leaking again. A huge puddle of water on my hardwood floor and ceiling is completely damaged. I’ll try to add photos.I just want the roof fixed without having to worry and pay for repairs every time it rains.I called again this morning and the lady at the desk said it isn’t their fault it is leaking, but they were fixing it to be kind. I reminded her that it isn’t fixed, they’ve been out here four times and said one side was fixed, but no results.Whether it is their fault or not, they said they would fix it and it isn’t. If it’s not your fault, then give us a quote to fix it. If you can’t fix it, say so and we’ll go somewhere else. We’re not unreasonable. We just need the information. None of this happened.Services: Roof repair, Roof installation
Steve Black
2018-05
I found shingles off my house on Sunday afternoon. New to the area so I checked for roofing companies and found Bob Riddick roofing had very good reviews. I sent an inquiry through their web site Sunday afternoon and by 10:00 AM on Monday my roof was fixed! Michael and Tony were very polite and efficient. I look forward to having a new roof put on by Bob Riddick Roofing in the near future as I know it will be done right!
Dave Thibodeau
2018-05
Bob Riddick lived up to their excellent reputation and then some. The job was done on time and in an exceptional manner. They did not call it finished until everything was perfect. I am 100% confidant that should any issue arise in the future it will be taken care of immediately.
Warren Theis
2018-05
I've highly recommend using Bob Riddick Home Services as a roofing contractor. He has replaced my two homes shingles over 20 years ago. Both home roofs are still performing well. One in direct sun the other in the shade constantly from large trees. I recently used Bob's services to clean the shaded roof to eliminate growing moss and stains from the trees. The results were spectacular, the home appearance was considerably enhanced.I had asked for a quote for cleaning the roof as well as replace the roof. I received a quote for cleaning only after they inspected the roof because they said the roof shingles still were serviceable. Honesty! Bob Riddick even answers his own telephone occasionally.BR Home Services and their employees are competent, complete jobs quickly, and demonstrate care for customers by keeping them informed.Warren TheisHuddleston, Virginia
Bob Makson
2022-05
They arrived on time! First surprise (not really, I have used Bob Riddick before) They were prepared and neat and professional. Job was completed faster than I imagined. Looks great! Thanks guys!Service: Skylight installation
Amy Morrison
2022-05
Devin and his crew were wonderful. I appreciated his clear communication and timeliness on the day of service. I am so happy that my roof is fixed and no longer leaking.Service: Roof repair
terry riddle
2023-05
For some reason that I do not understand, my review came up with 1 star but my review should be 5 stars. The below comments explained why Bob Riddick Roofing should be given 5 stars. I see this happened with another reviewer so I wonder if there is a problem with the star system. There surely is no problem with Bob Riddick Roofing!Bob Riddick Roofing installed our roof when the house was built 21 years ago. We live on a lake with great exposure to wind from the West. Every year we sustain very high winds and shingles blow off. Bob Riddick Roofing is always very prompt with fixing the blown off shingles and at a very reasonable price. They do a great job. 5 stars!
Karen DeBord
2022-05
The crew was conscientious and responsible. They cleaned up the job site daily and reported details to us as homeowners when they encountered complications with the original plan. They took responsibility for an accidental minor damage to our property by fixing a broken railing. So far, so good on the repair to our roof and chimney and it looks like a job well done!Services: Roof inspection, Roof repair
Craig Mitchell
2018-05
There have been a few issues over the years, and Bob the owner always made it a point to come and check it out personally. (BTW Riddick did not install the original roof) The response time and quality work has always impressed me. I will always request and recommend Riddick for roofing needs!
Robert Chapman
2022-05
Very professional. I was kept informed of each step. The crew made certain that all the debris was promptly cleaned up and removed from the site. I highly recommend Bob Riddick Home services.Service: Roof installation
Rob Bencini
2022-05
We received excellent, professional repair of rotted wood surrounding our gutters, gutter repair with gutter guard installation and chimney cover replacement provided in a single day by personable, communicative staff. Will undoubtedly use again for our next project.Services: Gutter repairs, Roof repair
Peter
2021-05
Dealing with Bob and his staff is not only a pleasure, but they never disappoint. They are friendly, knowledgeable, very professional and clean. Not a single negative that I can think of to describe Bob's services. Best in the area!Service: Roof repair
Gordon's Droid
2019-05
As always, the Bob Riddick's team did an outstanding job. After James and his guys completed the SoftWash our house and dock looks like they were just painted. They got off all the mildew from the white trim, gutters, deck railings and the siding. The SoftWash system in the hands of James and his team worked much better than power washing has ever done. I highly recommend anyone that needs their house, deck, roof or dock clean contact the great team at Bob Riddick Home services.
Andrew Mahder
2022-05
On time, professional, courteous and clean. Did a great job removing and installing a new skylight / shingles / flashing. Also trimmed out the interior opening. Very happy with the service provided.Service: Skylight repair
Don Youngren
2022-05
My experience could not have been better. I had shingle damage from a wind storm with a rainstorm on the way. Their response was immediate. I was a new customer and was treated like I had worked with them for years. Needless to say they are on my go-to list going forward.Service: Roof repair for storm & wind damage
Janet Olafsen
2020-05
We needed a substantial remodel on our SML house. Bob Riddick Home Services (BRHS) has done work on our roof since before we purchased that house; including some minor repairs and a softwash to enable a few more years on the roof before we bite the bullet and go for a new roof.When we decided to begin the remodel, we simply choose BRHS. We didn't bother with multiple quotes because BRHS's reputation was solid gold. It still is.Our Project Manager, Tripp Parker was not only knowledgeable, professional, and punctual, but he has great patience when working with a sometimes difficult customer (me). He was invaluable! I was given a lot of leeway concerning products and materials that I wanted to use and as such, often made decisions that involved plan changes. For example, I moved a wall and wanted a Barn Door that was more than 120-inches. I couldn't find anything that I liked, so Tripp had one "built" for me. I love it!Tripp's Number One, Shawn Jolliff was experienced, professional, creative, and unflappable! Doors, floors, and windows sometimes don't play well together, but Shawn would finesse them and make them work together.Phase 2 is going to begin this year and we will certainly use Bob Riddick Home Services again.
Buddy W
2023-06
Never got a return call. They did call and did the repair the next day. Excelant job very friendly. Office manager is fantastic
Roger Madden
2019-05
I earlier posted Bob Riddick Services with one star in error. I was very happy with the roof project and meant to post 5 stars. The company and its employees were very professional, courteous and timely.
Monday | 8 AM-4 PM |
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Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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