Genesis Construction Group

Alex Rodriguez

2023-12

Genesis performed a master bathroom remodel and did a great job. It was completed on time and budget. The assignment of a dedicated project manager kept it moving to include all inspections. We are very pleased with the work.Service: Bathroom remodeling

Patti Spencer

2023-11

We needed to do a major remodel of our house, complete with a ramp. Talked with several contractors and they all said to use Genesis. They came out, gave me quote for: removal of a kitchen deck and step, to be replaced with a mudroom with ramp, replace/repair the kitchen door/subflooring, reside the house, remove the dishwasher and replace the master bathroom toilet and hot water heater. Most of the work was done by one guy - Paul. He was fast and accurate. The team they had for the siding had it all down and back up in a day and a half (1234 square foot house) They gave us a shopping list of things to get and they installed it for us - saving us money in the long run. Had the ability to store the items until needed.

Tina G

2023-05

Joe was our contractor with GHI, and he was amazing! He held our hand through the entire process from start to finish. GHI did wonderful work and we are very please with the results. Very knowledgeable and worked efficiently. We had a couple of hick-ups along the way, but of no fault of their own. They kept me up to date with everything and I NEVER felt forgotten or pushed to the side in favor of other projects. 100% will use again!Services: Install flooring, Exterior structural repairs, Interior structural repairs, Repair flooring, Flooring

Faith

2024-04

Genesis construction team repaired storm and wind damage around our windows frames. They also repaired interior drywall damage. They did a great job! I would definitely call them again if I need repair work. They have professional and responsive administration team. It was very helpful to be able to reach out to the administrative team if I had any questions.

JOHN ADAMS

2022-05

I had my main floor bathroom and master bathroom remodeled by Genesis. They took my wife's design and ideas and turned it into reality. From the design process throughout the timeline waiting for all materials to arrive and then the actual build the team kept us very informed and how they felt they were progressing. We had some challenges mid stream but everyone worked together for a solution and the "beam" that was placed has really been the correct thing to do. Overall the experience was good. The price on day one was the price upon completion and that means a lot when dealing with a contractor. You can rest comfortably knowing you have hired Genesis to complete your home project.

Anjalie Toprani

2023-05

Genesis Home Improvement remodeled part of our kitchen, added flooring and they were a fantastic company to work with that exceeded our expectations. Joe, our estimator, got us a quote in a timely manner and asked all of our questions quickly. Michele kept us up to date on the status of our project weekly when we were waiting on permits. Tim, our project manager, kept me informed as our project progressed! He answered all of my questions right away, day and night! Thank you Genesis for a beautiful new space! We will call you when we are ready for part 2!Services: Remodeling, Flooring

bryan zalaskus

2024-03

They showed up promptly and helped get the standing water out of my basement. They were extremely knowledgeable, friendly, and stayed on the job well past midnight making sure the job got done. We will absolutely be using them again.

Rebecca Sosa

2023-11

Genesis was fantastic to work with! Any questions were addressed immediately, work was done in a timely manner and the price was fair. I would definitely recomment Genesis and will be using them for my future home projects.

Helen Cornwell

2023-11

Genesis Home Improvement did a wonderful job on an old remodel house. They are patient and conscientious. They had to “fix” a previous contractors errors and finish the job. I am very pleased with their work and follow through. Thank you for a job well done!Services: Gutter repairs, Roof repair, Roof installation

Denise O

2023-07

We had a pipe leak on our upper level while we were away from several weeks. We returned to a house with most of the west side of the house water damaged - ceiling caved in, walls stained and wet, wood flooring wet and buckled. Our insurance assigned the case to Genesis and we are so glad they did. They were very responsive and after a bit of a slow start on the actual repair work, they moved out smartly. Their paint team did amazing work repairing the ceiling and walls - they look better now than when we moved into the house when it was new. When there were a few things that we were not happy with, they were quick to resolve our concerns. Only trouble spot was they had to sub out the stair repair and that company (the company that built the stairs when the house was constructed) was difficult and unresponsive but Genesis - and our project manager, Stephen, stayed on them and harassed them into fixing the stairs as they should. We are very pleased with all the repairs.

Jennifer Treat

2024-04

April 2024 update: I used Genesis's Handyman service to replace an exterior door frame that had rotted. They got me on the schedule fast and the work was done within a week! I can't recommend them enough for projects both big and small!---I had a laundry list of small jobs to do on the exterior of my house. Genesis was prompt with getting me a reasonable estimate and was great about adjusting my estimate with what jobs I wanted to cut out or add before we completed the contract.When coming out to do the job, the workers were always polite and professional. One of my jobs ended up being more complicated than we thought it would be and Genesis was very quick about getting me an estimate on the extra work and the whole jobs was completed the right way and it all looks great. Everything was done on a great timeline, even with the complications of the pandemic to work around.I highly recommend the Genesis team for all of your home improvement jobs and I will definitely be calling them again in the future!

Tom Dalton

2023-10

We have done two jobs with Genesis and they both have turned out great. First one we had an issue with a third party engineer but they helped us solve that one. The second one we had supply chain problems but only had one very minor issue when done that was resolved in a work day. I would use them again in a heartbeat.Service: Home renovations

AlexCheryl Rodriguez

2023-10

The team performed a bathroom remodel and did a great job. They performed a professional job as planned and scheduled. The budget was adhered to and everything was done as expected. We have been very happy with the job.

Tom Blanchard

2024-01

Like other general contractors wev’ve had over the years, poor communications with the sub-contractors and the customer. Workers don’t show up as scheduled and customers are not notified of delays or cancellations. .Services: Bathroom remodeling, Flooring repair, Paint indoors, Repair water fixtures, Carpentry services, Interior structural repairs, General repairs, Drywall installation, Plumbing fixture installation, Repair flooring, Plumbing services

Jim Sisson

2023-05

First person came and ceiling crack repair was very noticeable and not smooth. They were very quick to come back to fix it. Repair looked nice and they gave a year warranty but after warranty was over the next year the crack was back. No other cracks in my house. They did offer to come back and give a estimate to fix it again. Why would I use the same place to repair what didn’t get repaired right the first time.Service: Drywall repair

Angela Shavatt

2021-05

Genesis Home Improvement helped me during one of the most difficult times in my life. My husband had to have a major surgery and I needed a handrail installed on my front porch and they had someone out super quick and the gentlemen Paul stayed super late to get the job done and endured to drill cut etc away from the house to avoid noise as much as possible as my husband had brain surgery. Bobbi was so wonderful at coordinating with her professionalism and as always Mark and Kim showed such compassion. I recommend Genesis to everyone and if you want great work from great people, look no further!Service: General construction

Teagan Miller

2023-05

Kind, respectful and professional staff and crew. I’ve lived through a lot of construction and the dust that comes with it…despite them doing drywall repair work, my home was kept clean and relatively dust-free! By far one of the best contractors I’ve worked with. You can tell they really care about their customers.Service: General construction

Efrosene Cummins

2024-03

I AM HAVING A GREAT EXPERIENCE WITH YOUR COMPANY AND THE EMPLOYEES .JOE AND CORY HAVE BEEN FANTASTIC. I HAVE SPENT MORE TIME WITH JOE AND HE IS SO COUREOUS AND UNDERSTANDING ESPECIALLY SINCE I AM 84.

Sharon Craddock

2022-05

We would absolutely recommend Genesis Home Improvement. The whole process from project development to estimation to execution was nearly seamless. They replaced our rotting old wood columns and railing in the front of our house, as well as installed beautiful wood beams in our family room. They were flexible with add ons and client indecisiveness. The electrician they used was also excellent. The whole company was definitely client focused and very invested in our satisfaction.Services: General construction, Fan installation, Remodeling

Latrell Pugh

2021-05

I had the pleasure of having Genesis Home Improvement repair my basement door and frame, along with dry rotted wood under the siding, and correct the flash that was improperly installed, which was the root of the issue.issue. Long story short, in a nut shell, rain had gotten behind the siding causing quite a bit of damage. Though the repairs took a bit longer than norm however due to the pandemic, it’s understandable. Everyone that I interacted with at Genesis were always professional and warm. Michelle always kept me in the loop as to the status of the material order, and work progress. She literally kept me updated on a daily basis, and I loved it!! Paul, the guy who completed the repairs was always pleasant and friendly. He always informed me of any issues he may have found. I’m glad I chose them for my home repairs!

D Corbin

2015-05

I would highly recommend Genesis Home Improvement for your home improvement needs! The staff is very professional and completed our project in a very timely manner and did an excellent job. Everything was cleaned up when complete. In addition, they are very honest and trustworthy which is sometimes hard to find. Their character and integrity are impeccable. Don't hesitate to call them!

Anonymous Review

2015-05

I have never written an online review before however, felt compelled to review this business. If you want quality work at a fair price, do not hesitate to contact Mark and the Genesis team! Their team has consistently been very responsive, reliable and professional. I have contacted them for multiple home improvement projects and have been extremely satisfied with the entire process each time. They sincerely care about helping their customers. You can't go wrong with this team!

Joelle Sorge

2016-05

Mark and his crew are really fantastic. We couldn't be more pleased with the project we chose for them to do. We had a wall put up to close off our front living room to make into an office with french doors. The work that was done turned out really nice and we are very pleased. I highly recommend Genesis to anyone that needs work done at their home. You'll get honest, professional, amazing results going with them. His crew is awesome, always friendly and smiling and I felt comfortable the whole time they were here. If we have any future projects we will definitely use them again!! Thank you!

Joey Jewell

2021-05

Mark and his team did another great job for us at our main home (they previously did a substantial roof and siding project for us at my aging mother's home in early 2019, and had coordinated the entire project around her chemo treatments).I have been in the commercial construction industry for 36 years, and understand that some residential projects are just too much for DIY'ers. This particular project involved the removal and replacement of a door and sidelight opening in our main living area. The glass in the original system from 1997 was failing and the overall installation was shoddy, allowing air infiltration. The new door unit (9' long double-door with sidelights) was better quality than expected, and the installation looks and functions great. Will definitely keep doing business with the Genesis team.Service: Remodeling

Larry Wolfe

2024-01

Very quick response and exceptional customer service! The team arrived. Did a very thorough inspection of work that needed to be done. It took the time to give A very detailed description of the work needed.

Karen

2021-05

I hired Genesis in 6/2020 to build a basic basement home office. They only had to frame 3 walls, install some outlets and recessed lights, and paint-ready drywall. No painting, no trim, no flooring was to be done by them. A very simple project. They estimated to be done 2 weeks from start which was in mid Aug. It took them 5 mos, and endless “re-dos” because the first crew did such a bad job. Framing was wrong, room was almost 2” out of square, corners weren’t square, drywall was/is horrible, and they damaged the new floor when they had to come back to fix things. To correct the crooked framing, my room is now 8” smaller than planned. They said it is was my idea to shorten the room, when in fact it was a concession I made to get it done after 5 mos of dealing with them. In the end, they did credit me for the material to replace the damaged floor but only credited a fraction of the labor it will cost me to replace it. They also claim it took so long because they were trying to “achieve my vision.” I wasn’t looking for perfect...but “close” would have been nice. Beware of this company. I have over 150 pics of all their mistakes and I’m more than happy to share upon request.Services: General construction, Remodeling

donnysmooth

2019-05

Well, this was not the review I wanted to write for this company as I was excited to use them. They were referred to me by my insurance company. Unfortunately this has to be one of the most dysfunctional companies I have done business with in a long time. I could write a book on how bad they are but will spare you most of the details. It took them almost 6 months to do the job, they claim to be too busy yet they did not communicate that to anyone. Had we known it would take them that long we would have contracted a different company to complete the job. They dropped a trailer off blocking my garage one day while the wife and I were out without notice. Thankfully we already had the car out. I had to call for status updates several times. When they finally did the job, it looked terrible and I found a hand full of nails in my yard, including one of those big ones used to put up gutters. My son's car was parked next to the trailer when they were removing the old roof. We would have gladly moved the car if they had asked but they didn't. When I walked outside I saw that they had missed the trailer and there was an old shingle on my car. Thankfully it didn't do any damage, it’s an Audi and a very nice car. They were supposed to install a ridge vent and didn't. I called my insurance company out to inspect and found that not only were the shingles not aligned correctly but that they also billed the insurance company to replace all of the flashing and did not replace any of it. In my opinion that is insurance fraud. The inspector also stated that the shingles needed to be redone and aligned correctly. They sent out a crew a couple weeks later to fix the error. It took them all day only to find out that when they put the shingles back on they again did not align properly. The insurance company required them to take picture and they did however they did not take any picture showing the shingles still misaligned, which in my opinion is as bad as lying. I took pictures and sent it to my insurance company where they clearly show the shingles still misaligned. Now, Genesis is stating that I am being petty (even though it was the inspector that pointed it out) and are refusing to fix the issue. My insurance company has stated that I need to get bids to have the roof repaired and that it will be deducted from what Genesis was going to be paid. More headache for me! I have asked to talk to the owner and not only have they refused to give me her/his contact information but she/he has never reached out to me. This is completely unacceptable. Bottom line is this company has been very dishonest and has in my opinion attempted to defraud my insurance company. The work they did needs to be fixed and something that should have taken a couple weeks to complete has now been going on for almost 8 months. It's very sad.. All I can say is stay far away from this company! I was really hoping I was going to be able to write a good review!** See owners response below. Nothing has changed. Just a classic shift of blame. Doesn't surprise me though, they have been a joke from day one! **

Anna Marie Torre Wright

2021-05

Had Genesis Home Improvement come out for a quote on an addition to our home. They were very nice and friendly during appointment set up. The estimator that came to our home was Dillion Butler. He also was very nice and seemed to have a good handle on our project. He promised to have the estimate to us in a few days.That's where the customer service came grinding to a screeching halt. We called several and emailed several times and have never gotten a reply. The one time where we actually spoke to a person, we were promised that Dillion would call us before the end of the day. That never happened.Obviously, Genesis is not interested in our business.11/10/20 update: In response to the one star review, Genesis reached out to me. I asked for the estimate that should have sent back in August. The estimator made excuses for why it wasn't sent and promised it right away. I have never received it. This company is a joke.

Robin C.

2019-05

Took 3 phone calls to clarify our email address. Our quote was for 3 different projects - but there was no breakdown for each service. I asked them to break it down by task for me. I got an updated quote quickly. However, they did not do what I asked. Always very polite - just no follow through. Nice kids but need a bit more experience. And I thought the price to fix our roof was really high. I'm going to shop around. I may be back.

Bethanny Fox

2016-05

I have recommended Genesis Home Improvement more than once and will continue to do so. GHI performs quality work, no detail is overlooked. The Owners and Staff have been a pleasure to work with, honest people willing to do the hard work it takes to get your project to completion.