Genesis Restoration, LLC

Christian Caralli

2023-09

Genesis Restoration recently did an amazing job with helping me in a tough situation with my home! I had a pipe leak in my ceiling that quickly ruin the ceiling and mold through it. Genesis responded immediately and came out to fix my issue asap. They removed the affected area, found the source of the leak and dried the area after making sure all the mold was properly removed. They did a quick, thorough and overall amazing job restoring my area and helping me when I needed them! Their staff was super friendly, helpful and responsive throughout the entire process! Highly recommend for any restoration needs!!

Devada Allison

2023-05

Third time I have used the team at Genesis and the wife and I could not be more pleased. Zack , Cory, and team were amazing to deal with.Services: Remodeling, Water removal, Flooring, Water damage-related cleanup & repair

Walewska Watkins she her ella

2023-05

We began our remediation with a different company and were sorely disappointed. Genesis staff was quick to catch up on the work previously done (or not done) by the first company, fix their mistakes, and implement effective solutions. They worked well with our insurance and found staff to perform all the tasks needed. They understood my concerns regarding some choices and found alternatives that suited my preferences. I have already recommended them to friends and will be hiring their home improvement division to help with a few projects around the house.Services: Flood restoration, Flooring, Water damage-related cleanup & repair, Painting

Karen Ellis

2023-11

We bought our house 20 years ago and needed to have a new roof and gutters put on due to time and weather. Genesis was quick and accommodated our time for a look over with an estimate. Within a couple weeks we had a new roof and gutters put on in one day!Service: Roofing

Jacob Smelley

2023-09

David was great to work with coordinating our repairs. He was up front, set proper expectations and was prompt communicating if anything needed to change or wasn't going to match the expected plan. Great company to work with for repairing my drywall, insulation and painting from a flooded AC unit.

Theodore Breton

2023-05

Genesis Restoration replaced the shingles on my roof last year. They did an excellent job, leaving the grounds spotless. Recently, high winds blew off our chimney cap. I called them, and they sent someone by within a couple days to reattach the cap. The sales team is very responsive. The production team was somewhat overwhelmed last year, and there were some issues with communication when they were too busy to come.Service: Roofing

Will Prusak

2023-05

After a heavy rain, I noticed my skylights leaking. Called the insurance who recommended Genesis. Up front, I want to say, after dealing with many companies over the years, Genesis was the best, most customer oriented company I've dealt with. They handled all aspects of my leaky roof, from water remediation to roof and drywall/painting work (interior). They were easy to work with, friendly and professional. When I had issues with the quality of the interior painting (bubbles/cracks), they sent someone to fix the issue - and, they cleaned up after themselves. Very satisified with the work.Services: Roofing, Water damage-related cleanup & repair

Sonia Thompson

2023-05

The process was comfortable and done in a timely manner. I am an individual that ask several questions and expect reasonable and rational answers before I proceed with any service. Each one of the individuals I spoke with regarding different processes of the job, were forthcoming with answers and getting the job done. With reference to my experience, I would recommend Genesis for roofing needs.Service: Roofing

Jordan McKee

2023-05

I’m with an environmental consulting company who has worked alongside Genesis on numerous mold remediation projects. Genesis is always a pleasure to work with; it is evident that they care about the quality of their work, and the health and safety of the occupants in the buildings they remediate.Our company’s role in these projects is to provide third-party oversight to help ensure remediation efforts are conducted safely and effectively. Genesis makes our job easy.- Jordan

James Reichman

2023-05

Great experience, and great quality of work by Genesis Restoration's subcontractors. I had my roof, gutters and drywall in the garage replaced due to water damage post hurricane. I would highly recommend using Genesis Restoration!Services: Roofing, Water damage-related cleanup & repair

Eric McKee

2023-05

Our IH team has direct experience working as independent mold and environmental inspectors on many of Genesis Restorations mold remediation projects in the Northern Virginia area. We appreciate their professionalism, attention to detail, and serious attitude about doing the job right. They obviously take pride in their work and it shows in their results. It is always nice for us to hear that Genesis Restoration has been assigned to projects we are also hired to work on.

Gary Spiggle

2023-05

I have some wind damage to my home. My insurance company said this company was a preferred vendor. So far has not been a great experience. They came to tarp the roof to prevent any further interior damage from water. That proved to be unsuccessful. It still leaks into my house when it rains and after several calls to them they have done nothing to rectify the situation even though my insurance company said they needed to fix it.The office staff, although nice, are only concerned with collecting money and not really helpful with anything else.Trying to speak to a contractor is almost impossible. I did manage to speak to one, Cory, who seemed concerned and was pleasant to talk to. He apparently has transferred me to another, Steven, who is completely unresponsive. He left a message to go over some things which were started with Cory. I called back and of course he was busy. I was told he would call me back the next day first thing in the morning. Of course I heard nothing. I called two days later and again he was busy and I was told he would call me back in 5 minutes. It has been over an hour and I have no idea if he will ever call me.I am only continuing to try and work with them because their work is guaranteed for 5 years though my insurance company. We'll have to see how things turn out. I'll keep you posted.

Dean Perez

2023-05

Excellent experience from start to finish. From the initial survey and estimate done by Cory, through the project’s construction overseen by Joe. Even Bobbie and Shannon in the office were incredibly helpful. To top it all off, the project was completed to the penny of the original estimate. We’ll done all. Thank you.

Kimberly Grandy

2023-11

Wonderful experience, great customer service, professional and on-time!