BNW Builders

Thomas Quigley

2024-04

BNW builders installed a new front door and storm door on our 1940's cape 5 years ago and did a fabulous job. When it came to replacing our windows this year, we again went with BNW. They went above and beyond in the installation, providing exceptional service and workmanship. Additionally, they were very competitive with pricing. We are beyond thrilled with our new windows and would highly recommend BNW!

Veatta Berry

2023-05

BNW totally renovated our home exterior to include new Everlast siding and all soffit / trim. They installed rock around the entire base of the house and replaced three decks and a screen porch. Every crew was professional, hard working and perfectionists. BNW provided professional architectural renderings of all work and pulled all permits with our county. Before they began working all the team leaders met at our house to ensure all phases of the job were coordinated. Every member of every team throughout this project was courteous and professional. In a few years I will be replacing my roof and I will definitely call BNW. I am so very happy I chose BNW for this renovation project.Service: Gutter installation

Laura Crowe

2024-04

I am more than impressed with the customer service I received from BNW. I would give 10 stars if I could! BNW replaced our windows and patio door several years ago. We recently began having a problem with the door and attempted to fix it by contacting the manufacturer, which became very frustrating. We decided our only hope was to see if BNW would help and they immediately solved our problem! Their service is way beyond any level we have been conditioned to expect these days. Thank you BNW for making service a priority!

Lindzell Rhodes

2023-05

Excellent Work for a Great Price. The only reason I didn't give them a 5 star is that the workers weren't on time. Overall excellent work & they clean up nicely once they leave your home. You also get a tutorial on how to work your windows. I have another appointment to get three more windows from them because they are nice💯

Paul Kersey

2024-03

I have had 6 windows installed in my home last year. An entry door installed in 2022 and a basement outswing French door installed today. I don’t usually write reviews but the workmanship and professionalism along with the customer service from BNW Builders deserves recognition. Anyone and I mean anyone who needs work done on their home needs to give this company a shout. They don’t just sell products they stand behind what they sell. Old school sales and service. 15 stars 5 for each time I have dealt with them.

Jackie Tully

2023-10

I highly recommend BNW builders. We have had a few projects done, and the staff does a wonderful job. From the front office to sales to installation, everyone is friendly and helpful. I will definitely use them again. In fact, I have a new project in mind right now!

Jacki Bartley

2019-05

BNW Builders was my first choice when my "wall of windows" needed to be replaced. It was a big job and the crew that did the install was incredible. They were on time- professional and immaculate. I cannot say enough positive things about my experience with BNW Builders and would not hesitate to recommend them.

TheBigtood

2024-04

Went to look at doors/windows. Great customer service explained a lot of products and benefits of them. Getting an in home estimate later in week.

Steve Brown

2021-05

I shopped around and got quotes from the other big specialty gutter companies. I live under numerous large oak trees so when I built the house 20➕ years ago, I wasn't going to be constantly cleaning gutters and there wasn't a product such as Gutter Shutter, so I never had them. BNW was not the cheapest but the product that they offered was in my mind the best in quality and engineering. They were up front with all the details of the product and when they would be able to install. They were very prompt and professional in every aspect (sales, quote to installation). The installation crew were polite and very concerned that they installed my new gutters to my satisfaction. The next day after installation, it monsooned and the gutters worked even better than I had expected. Worth the money and the company.Service: Gutter installation

James Ansbro

2024-02

100 percent satisfied with all the work done to my house. I had siding, windows , doors and gutters. The job was done quickly and on time at a reasonable cost.

Ryan Burns

2023-07

Scott and the BNW team are great. We've hired them for two major projects at our 100-year-old church building, replacing over 80 windows. BNW's pricing is fair and they deliver on time. Communication was good and the crews do a top-notch job with installation and clean up. Happy customer on all fronts.Service: Commercial projects

Charlie H

2024-02

Wasted my time. I drove 35 mins to the business. Spoke with an employee for 15 mins and setup a quote appointment. Waited weeks for the appointment. Day of appointment, gentleman gave me an insanely high verbal quote and then never emailed me said quote. I didn't even bother contacting the company again since it was outrageous.

Meagan Chanter

2023-05

We had such a great experience with BNW Builders. They were very professional throughout the process and the team that installed our windows could not have done a better job. We had all of our windows replaced (33 in all) so the guys were at our house about 4 days total. They left everything clean and tidy every day and were genuinely nice guys. Chris, our sales rep was fantastic as well. The windows turned out beautifully. We have only had them a few weeks, so while I know we can't speak to energy savings yet, I can say that the noise reduction has been significant and we are loving the ability to open our windows on cool mornings/evenings without worrying about bugs. (Our old windows were missing screens) Please give BNW a call, you will not be disappointed!Service: General window replacement

Hannah Sadek

2023-05

We worked with BNW on three different home improvement projects starting in January 2023. We worked with Scott Alexander, who walked us through every project and made himself available to finalize plans even on his days off. We selected a custom front entry door from Provia. John Leming installed the new door with expertise, and worked around our 100 year old damaged entryway. John and Drew worked all day long to ensure the job was perfect, and we love the door! Also, Gary and Lee installed the GutterShutter system, and again the job was done perfectly. Lastly, we had new railings installed on our front entry stoop and stairs. Finally, the owner Bruce called me at the completion of the work to ensure our satisfaction. I cannot say enough good things about this company, their work product, and their employees. BNW was recommended to us and we initially balked at the higher than expected quotes. However, I cannot be more pleased with the outcomes. Everybody who came to our home was punctual, professional, communicative, and true experts. The materials are of the highest quality. Every job occurred smoothly and we had full confidence in every team in our home. Moving forward I will work with this company for any future projects as the experience and the quality are worth every penny.

Glenn Crider

2022-05

We are repeat customers with BNW and will continue to do business with them. We've had trouble with other companies, but these guys do good work, show up on time, and are easy to talk to. I highly recommend these fellows!Services: Gutter installation, Attic venting, Roof repair, Roof installation

Mary Revels

2022-05

Scott Alexander from BNW Builders came to our home to give us an estimate on a door replacement. He was very knowledgeable and explained in detail everything we needed to know about replacing our door, side lights and transom. BNW was recommended to us from a close friend. We ordered the entire unit and a gentleman came to our home to precisely measure the door. We recently had the unit installed and are thrilled with the way it looks. It's beautiful and not only look fabulous but also gives us a lot of light in our foyer. The installers were very professional and installed it in one day and removed the old unit when they left. We are now recommending them to a close friend of ours. Thank you BNW for assisting us in getting the door of our dreams. I look at it every day in awe!Service: General door installation

Andrew Saunders

2021-05

From start to finish with this process, I can’t stress enough how pleased my family has been with BNW Builders.From the initial consultation with Jimmy, to our post-install wrap up with Tommy, we can only hope that other customers received as wonderful of an experience as we did.Jimmy did an excellent job of building the value of the products. Not only did he convince me to upgrade to Ascend, but he also talked me into adding the trim package as well. We were thrilled with him and his presentation.Tommy did an excellent job of communicating expectations on the project, addressing our concerns and making sure that we were satisfied from start to finish.Thank you for a job very well done.

Cynthia Hall

2022-05

I had a storm door, that the company no longer made. It took a while, for them to make a decision on how to proceed. Eventually the door was installed great job, very professional. Satisfied customer. Thank you BNW. cynthia H.Service: General door installation

Marla Cellucci

2021-05

BNW did a fantastic job. The Marvin windows and sliders are a super product. BNW repaired rotten wood. On their own initiative, the installation team added a quarter round trim to the bottom of the doors - since the previous installer left a gap between the door and the rug. The installation team cleaned up everything - inside and out- each day. They were professional and quiet - so they were not an intrusion in my house for 2 1/2 days. They explained what they were doing, - their schedule. If i had any questions, they addressed them. When i reviewed the job on BNW's web site and noted the windows had a few finger prints - Bruce called me within minutes and scheduled a window cleaning company to clean all the installed windows. Clearly BNW is customer focused ! Everything was done very carefully - they treated my house like theirs. I had no surprises with this big job! I am very happy with the service and workmanship. Note -i had used BNW for gutters several years ago. When they came out to price the windows - and i pointed out a small issue after a big wind event, the salesman had BNW call me back and schedule warranty work !!!! They came out within 2 days and repaired the small gutter issue under warranty - Sure maybe they were trying to earn my window business but after all this i think BNW is sincere in keeping its word and keeping its customers very satisfied.Services: General door installation, Window installation

Reuben Silva

2021-05

BNW re-sided my entire home at a competitive price and with exceptional quality. From consultation through to finished install I couldn't be happier with the job. The communication was upfront, clear, and helpful and the craftsmanship was impeccable. Tommy and Christian did not miss a single detail. The home looks spectacular, a true transformation. I will absolutely call them again should I consider a deck or other exterior projects.

jennifer marshall

2022-05

Whole house vinyl and trim installed. Excellent job. Professional services. Great attention to customer needs. Communication is wonderful. Very honest with the reality of supply shortage due to pandemic. Work crew was wonderful. Happy from first meeting sales representative, prices, additional perks (shutters and gutters) work crew, work craft, to finance company. This was a very positive experience for me and would highly recommend this company!Service: Gutter installation

maria salas

2022-05

I contracted with BNW for several projects: 1) to change my siding for new vinyl siding, 2) to change my old wooden windows to new vinyl windows, and 3) to install new gutters with leaf guard. I’m very satisfied with their work. They were quick and very professional and did a very good job in the three projects. The salesman was willing to help me find the products I needed and gave me a competitive price. They assigned me a project manager that was very friendly and always available to me by cell phone and kept me up to date with the timing of the project. The manager in the store was always very polite and helped me to expedite the work just in time before a family event. I would recommend them and I would not hesitate to use them again in the future.Services: Window installation, Gutter installation

Sandra Howard

2022-05

BNW builder’s replaced all siding on my home of 21 years. I feel like I have a new home! Quality and workmanship are excellent. It was so nice to work with Steve and Christian, great communication and it was obvious that they wanted a happy customer! And happy I am!! In today’s world, I hope owners realize how blessed they are to have such loyal and honest employees - Give them a big bonus!!!

Lynn Oberholtzer

2022-05

BNW replaced our existing wooden deck with a product from Wolf Decking and Porch which is PVC decking. Outstanding crew from BNW from the sales team to the construction division manager to the foreman and crew to the office personnel. We were kept informed of work to be performed, inspections to be made and the crew cleaned up the property at the end of each work day. The deck and the railing is gorgeous and we are so thankful to have had BNW perform the work. Also the contractor who installed the powder coated rails did an amazing job .

William Deeb

2022-05

I have used BNW for new roof, new windows and new doors. All big projects and from start to finish, you will not find any company more customer centric. Project planning they exhibit patience, undersatdm0ng this is a first time experience for many. Installation top notch, I had the same crew for windows and door, best in the business - You would never know that a renovation took place. Post installation follow up, BNW is responsive - their goal is to ensure you are happy with product and install.A special shout out to Bruce, Jerry ,Tim and Wayne - thanks for your attention and outstanding deliverable.Services: General door installation, Window installation, Roof installation

Jan Pelchat

2023-05

5/18/22: I LOVE BNW Builders! SO responsive, even in these hard times. Technician came out and cleared the clog in the downspout that was interfering with the gutters. What a NICE man! So friendly, professional. I won't hesitate to use BNW for any future needs I have.BNW Installed my gutters 5 years ago - we love them! I recently had a concern about one section and within HOURS of calling them, they had their warranty technician get in touch with me, make an appointment for the NEXT DAY, and made a simple adjustment to the front gutter the very day after THAT! You can't ask for better customer service than that!Services: Gutter installation, Gutter cleaning

Dexter Goode

2022-05

BNW Builders were very professional and performed the entire project that included siding, windows and gutters within the timeframe they originally indicated. The products were of very good quality and no shortcuts were made during the installation. Everything was satisfactory and our house looks great. Great work!Services: Window installation, Gutter installation

Cindy Charlton-Matejka

2021-05

The BestNovember of last year we had gutters installed on our home in Goochland. Our home has been without gutters since being built in 2006. Bruce and his staff were amazing and superior in their professionalism. From first meeting with sales staff, to the installation process, my husband I cannot praise them enough for their courtesy and transparency in the whole process. We highly recommend this company for all your needs!Cindy M.

Jeff Hetzer

2021-05

Once materials were provided by the supplier (there was some Covid related delay), BNW had the siding crew there as scheduled. Work progressed in a timely manner and work was performed with expected high quality. Gutter, door, and window (2) crews came right after the siding was completed. There work was done quickly and with expected quality. Overall, I am pleased with the sales, installation and quality of work and material.Services: General door installation, Window installation

Buzz Palmore

2016-05

It has been more than 10 years since I opted to go with BNW Builders to replace my windows and doors. I selected them for the product they sold and for their reputation of providing quality workmanship and customer service. For the first time in 10 years I had to ask for a minor adjustment today. When the job was done, I asked about the bill and was told there would be no charge - that's how they do business. Without reservation, I recommend BNW Builders. You will not be disappointed.