Sermat Construction Services

Danielle Sydnor

2023-11

Overall this experience was a rollercoaster that I'm glad has come to an end. The initial communication was superb, until the work began. I wasn't given clear communication in a timely fashion. I didn't like knowing the next step or not being involved until something was already done. For example, if you plan to install the accessories in the bathroom let me know ahead of time so I can let you know the best place for it in my bathroom. The floor installation looks incredible! They did an outstanding job on that. I was terribly disappointed that the extra flooring was removed from my home without my permission. The company in the long run, compensated for the missing floors. Also the job took longer than the contracted date. I'm happy with the finished job, but it was a stressful process getting it done. Perhaps the team can work on effective communication.

Olivia Gilliam

2024-04

Do NOT use this company! Between TERRIBLE communication, lack of timely progress, and MULTIPLE STOLEN ITEMS! Expensive electronic items stolen from my children. If I could give 0 stars I would have!

J. Louis Toth (Louis)

2023-09

Tentatively giving a rating of 4 as we have been to their offices and dealt with one of their representatives. They began construction work in our home the second week of September 2023. I will update my experience and rating of the company after they have completed work.

Don N

2020-05

My Aunt had water damage and Sermat Construction came highly recommended by her insurance after I told them I wanted them to only send their top rated service provider. Sermat did not disappoint. They kept me updated throughout the entire process. All work was completed in a timely manner and done within the budget established. There was a high level of professionalism dealing with the company and I was very pleased with all work performed. I will be referring them to other family members.

Jocelene Wilson

2021-05

Ryan Haskell is extremely professional and easy to talk to/explain things to. He has a good eye for detail and makes sure that the teams on the project are doing their best work.I appreciate, especially in our situation, how they went out of their way and sped up the project so that we could be back in our home for thanksgiving (a very rare find in the construction/reno industry).Unfortunately, I have to add an update as I was shocked at the follow up after they were paid their final installment. I have some paint that was chipping off of multiple door and window frames from the paint work that was done. Ryan Haskell came by to check on the work and I have sent multiple email since then to see if they can fix it with no response. I have to say I am disappointed as they were so amazing at the beginning.

Sandy Tarant

2021-05

There was water damage to my place of business. Sermat came in after I requested the services of ServPro. More than eight months later the repairs have not been completed. Before they even completed the repairs the flooring was already buckling. They have been apprised of the problem yet they have done nothing to remedy the problem and have the audcity to request that I certify that the work was done to my satisfaction. I have also used them for damage to my home with the same result--poor quality work, no follow-up. Buyer beware!!Services: Repair flooring, Drywall repair

Dustin Plummer

2020-05

Had a pipe bust and Sermat came out the day of. Inspected the job and had employees there within 24 hours drying out the wet floors. They painted, and replaced my floor and tile in a promptly manner and were very easy to get in touch with throughout the whole process. Would deffinetly use them again.

Vivian White

2020-05

Extremely poor communication between company and client. Months could go by and no work was done on our garage, then suddenly as we were about to back our car out of garage there stood construction workers patching the cement floor - so we couldn’t get our car out. Also, it’s been 13 months and some of the work I asked them to finish still isn’t done (I give up!) and the bill still isn’t settled. Watch your bill!!!

Christyann Clary

2021-05

Sermat did a great job from beginning to end. They were timely, the work was great and they left our house/roof clean. We would absolutely use them again!

Kevin (Fire Stream Marketing)

2019-05

This company is top notch satisfaction service. I had a water damage and had two construction companies come that USAA recommend. The first one was terrible. Then I called sermat constructions. All I can say is I will be using them for all my projects moving forward.

Chris Johnson

2023-05

I agree with another reviewer in that Sermat Construction is top notch. I could not be more satisfied with my experience and their professionalism and quality of work.

Michelle Cullop

2022-05

They completed a job for me about nine months ago and the work was awful after 3 months toilet was leaking after nine months floor was coming up in living room, kitchen and hall and bathroom .Ryan H is very rude and unprofessional and if u do hire them go by and take pictures every day cause they do not do a good job and do the cheapest way they can to get a job done also will bill twice as much as estimate is ...

Lisa S

2019-05

Awful place to do business with. It's been 4 years since the job was done and all of the hardwood in my home is still cupped after they refused to fix it. Just awful.

Charles Carey jr

2023-06

Do excellent work very good work no problems

Naomi Brewington

2023-12

Dylan is amazing!

ehamilto Brook3land

2022-05

Beautiful job well done.

Will Myers

2019-05

Kind and considerate.