4.3 (42)
2011 Salem Ave SW, Roanoke, VA 24016
(540) 400-2163
blueridgerestorations.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jonathan Barrett
2024-03
We contracted Blue Ridge Restoration & Construction to tear down our existing porch and build a new screened in porch with adjacent deck with composite.We planned the project for 2 years and had prices from several large and small local businesses to complete the project. Blue Ridge Restoration & Construction was fairly priced for a large project.Our project manager left right before the start of the job, but the new project manager Ed was very responsive and went over every detail of the project to ensure things went smoothly. We were in constant communication throughout the project. There were expected bumps (with any project), but they said they wanted to make things right and did.Their employees and subcontractors were respectful of our property and cleaned up after themselves.The entire project (from demolition to final walk through) took 7 weeks with inclement weather delaying completion by 1-2 weeks. We were overall very satisfied with their work and would recommend them to others.
Tristan LaBelle
2024-03
We began this project to build a full bath in our basement and install an egress window in April 2023 and it ended in January 2024. The contract stated it would take 45 business days, and they voiced they did "drop the ball" indicating it was things within their control they were complacent on. They pitched they utilized a calendar/scheduling system, that was only up to date maybe 7 days out of the 9 months total. We experienced many issues including lack of communication/no communication, frequent no shows, work done incorrectly and them having to come back daily to fix things, and poor customer service (always apologizing, never changing). They finished the project without all inspections/permit done, and had to tear stuff down to have inspections completed. We engaged them three different times to discuss resolutions, and there was never a change in their delivery of service. They informed us multiple times of staff being fired, and even transferred us to a different project manager. They continued to remind us "this is not how we do business" or "what our customers experience", but never changed. I've attached some pictures on how they would leave our space, as well as when they had to tear down their work to complete inspections properly. The picture of the dirt is the back of our house that was left like this for 3 months, risking water damage. We don't believe they are a professional business and we wouldn't recommend them.
Wayne
2023-07
Billy Murphy and his team did a fantastic job tearing off and replacing hail damaged roofs on a house and adjacent shed. Very neat work, and they did a great job cleaning up as well. Strongly recommend!! We have dealt with many roofing companies over the years, but Blue Ridge Restoration is in our opinion the best! Fair pricing as well.
koko pierce
2023-12
They set up a date to come out and they did seemed like they was interested! I need to full remodel and addition added. I went a got everything settled with my end money and plans. However shortly after that I received a message saying they turned me away. I don’t think that’s right!
Brian wilburn
2023-05
I recently used Blue Ridge Restoration & Construction for several jobs at my house. They repaired some damaged siding, rebuilt a portion of my deck, and remedied an issue on my roof that created my siding issue. When all was said and done, this company lived up to my expectations and they did an amazing job. I couldn't be happier with the results. My project manager was Robbie and he worked with me from day 1 and gave me the confidence that I needed that the job would be done with the utmost care and that I would be happy in the end. These guys are true professionals. Robbie is honest, fair and tells it like it is. I will definitely be using this company again in the future and I am very thankful to have come across their name in my search for a good company to get the job done in a timely fashion. Fair, honest, amazing communication!!! Thanks again Robbie!Services: Deck construction, General building construction, Roof damage repair
Nathan G
2023-05
Blue Ridge did a wide range of renovations at our new home (flooring, electrical, deck repair, drywall, some light demo) and did a great job. Robby and Daniel were both great to work with and it was always easy to get in touch. The work ended up great and I would definitely recommend this companyService: Remodeling
Kristina Krulikas
2023-08
Blue Ridge Restoration was a dream to do business with. Their work was meticulous, their staff willing to go the extra mile, and they did everything that they promised to do.They remodeled a bathroom and put in a new opening with French doors for me. I couldn't be more pleased. I recommend them highly!Services: General construction, Install flooring, Bathroom remodeling
Paul Smith
2023-05
Giving Blue Ridge a 3 stars due to some early issues that we had with this company. We hired Blue Ridge to make some repairs to the back deck, re-coat the foundation, and replace some siding on the back of our house amongst other smaller repairs. The company initially started repair work in December. The job was left undone for over a month with debris in the side of our yard. The previous manager for my project left the company and did not communicate with myself or with the company the accurate progress of the work. After manager Ryan, took over, the job was done well and done efficiently within a few weeks. Ryan was communicative throughout his time on the job and the work done was solid. I had to contact him due to some of the siding coming up after the job and he made sure someone came by within the week to fix it.Services: Home repairs, Deck construction, Foundation pouring
Sherri Craig
2023-05
We started with Blue Ridge in June to complete various tasks around our newly purchased home (such as repairing our unstable porch supports). AND THEN in early July our chimney fell into our 100+ year old slate roof during a thunderstorm. Blue Ridge and most importantly, our Project Manager, Robbie, was stellar to work with for the next three months as we navigated tough roof repairs, crumbling ceilings, hole-filled walls, destroyed historic tin ceiling tiles, and more. Robbie was responsive to our concerns, even after hours, and he's so funny and kind. He greeted us and our toddler warmly and kept on top of the subcontractors to keep the house livable in the mornings and evenings for the family. All of our projects were kept under or at budget and if extra costs were necessary, we were well informed early and knew why they were necessary. We convinced our neighbor across the street and a few houses down to hire Blue Ridge. What great team.Services: Gutter repairs, Home repairs, Fan installation, Paint indoors, Painting, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Interior finishing, Roof repair, Drywall installation, Roof installation, Roof damage repair, Drywall repair
Scott Cooper
2023-05
Blue Ridge did an excellent job with our backyard transformation. We had a large deck that was in bad need of reconstruction. Daniel, James, and Robbie came out to take a look and came up with some really good ideas. We ended up deciding to do a small upper deck with a new staircase configuration and a large paver patio. From project planning to the execution of the plan in the form of amazing deck carpentry and patio construction, these guys were top notch! It was a huge project which can be overwhelming as a home owner. But their communication throughout out the process gave us peace of mind and the end result is amazing. I highly recommend these guys if you are considering a large home improvement project. They have definitely earned my trust for future endeavors! Thanks Blue Ridge Restoration & Construction!Service: Remodeling
John Higgins
2023-05
We contracted with Blue Ridge to design and build a detached workshop/garage. As changes can up during the process, Robbie was very responsive and willing to work with us. We are very pleased with the results and would highly recommend Blue Ridge.Services: Building design, Gutter installation, General building construction, Exterior finishing, Concrete pouring
Adriene Sandoval
2024-01
I have contacted them multiple times. We have had two contractors out from them. They initially do great and then they go no contact.
Suzanne Keck
2023-05
I used these folks to do some much needed siding repair (including painting) on the outside of my house. The crew was courteous, worked extremely hard and cranked through the work. Robbie, the project manager, was great to work with. I plan to use them again and have no problem recommending them.
viktorija girton
2023-05
I hired Blue Ridge Restoration & Construction to create an opening in the wall separating my living room from my dining room. They did an excellent job. From start to finish, they communicated well, did excellent work, and showed up when they said they would. I would definitely hire them again.Service: Remodeling
Hayley Field
2022-05
We used Blue Ridge Restoration & Construction to repair our gutter and install windows for us. They were very timely and responsive with getting us estimates and completing the job. Everyone we encountered had great customer service. We will definitely use them again for any future needs!Service: Gutter repairs
Anthony Kozur
2021-05
David Gold with Blue ridge installed a custom double lock standing seem roof out of .032 aluminum. Custum curb mount skylights with custom flashing and chimney flashing as well all custom fabrication. In my 30 yrs of construction experience I never would have thought a roofing to be considered an art. David Gold with Blue Ridge. Six out of five starsServices: Gutter repairs, Gutter installation, Roof inspection, Roof repair, Roof installation
Molly Roberts
2022-05
Great experience with Blue Ridge for our basement renovation. Brandon went above and beyond to keep things moving smoothly and was always available and extremely communicative. Highly recommend!Service: Remodeling
Eric Finch
2021-05
David repaired our roof that was leaking due to shoddy/lazy install before we bought the house. Quick, reliable, and very fairly priced! We are super pleased and will be contacting in the future 👌🏼
Vida Basham
2023-05
Repairs completed to porch columns, soffit, slate roof, and concrete porch. Job well done, crew and project management professionals very nice to work with.Services: Exterior painting, Roof damage repair
Tara Hiner
2023-08
I worked directly with Billy Murphy and he was great!!
Tripp Tyree
2023-09
No-called, No-Showed Kitchen Consult due to a schedule error - but immediately made it right
Lakota Hunter
2021-05
Butch is incredibly rude, Condescending, and unprofessional. I would rather eat a used mop than EVER try to do business with this company. If you respect yourself, I suggest you take your business elsewhere.
JD Best
2021-05
Very professional. Great job on new roof and gutters after damage from a hailstorm.Services: Gutter installation, Roof installation
Sam Martinez
2023-05
would recommend to anyone. professional, efficient, and helpful. 🙌Services: Gutter installation, Roof repair
Robert M
2022-05
Professional service. Great to deal with.Service: Roof repair
Blaze Curl
2021-05
Good dude.
Steven Pegram
2023-05
4crvely sir
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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