Paul Davis Restoration of Central Virginia

angieg601

2023-10

This was my first time experiencing the type of water damage I had in my home. It was also the first time I received the services of Paul Davis Restoration. Each person who entered my home from your company was very personable and efficient in their work. I appreciated the attention to detail and their taking the time to share with me why certain steps were being taken. While I wouldn't wish the plumbing problem on anyone else, I am grateful for your staff's professionalism and kindness towards me. Thank you!Service: Water damage-related cleanup & repair

Kelly Bell

2024-04

Paul Davis Restoration did a great job coordinating with water damage remediation and restoration from such damage. Jason and Ryan were very professional and communicative during the entire process. Repairs and work to bring our basement back to its original state were above and beyond my expectations. Thank you to each of them and all of the subcontractors that worked so tirelessly to ensure all work was completed in a timely manner to the best professional standards.

Kimberly Pugh

2024-03

I recently worked with Paul Davis Restoration on a roof replacement for my home. I would highly recommend this company. I have received numerous compliments on just the appearance of the job but that doesn't even touch how helpful their team members have been. Dealing with insurance companies and requirements can be stressful and time consuming and they took the majority of that on. This is a great company with wonderful people that are helpful.

Pete Whipple

2024-04

We found water backup in our basement on a Sunday morning. I called the national number for Paul Davis, and Whit Robertson called me back promptly. He and a team member came out that morning, identified the source of the problem, and started the cleanup process. After a plumber unclogged the sewer line Sunday evening, Whit's team came back on Monday to finish the clean up. We really appreciate the prompt response on a Sunday morning, and their reasonable fee was a pleasant surprise. If we're unfortunate enough to need water mitigation services in the future, I will definitely call Paul Davis Restoration of Central Virginia.

Tom Vandever

2024-02

Paul Davis staff appeared at our house the morning after our flooding disaster. They were professional, extremely courteous, and incredibly efficient in assisting us. I really appreciated their flexibility and ability to work amid our chaos. I highly recommend them!

Van Gulachok

2024-03

InstaGators Power Washing has truly enjoyed partnering with Paul Davis Restoration, particularly with Project Manager Jonathan Weeks. His transparency, excellent communication, and overall professionalism turned our projects into seamless successes. No complaints—just a wholehearted recommendation for their outstanding services!We look forward to working with you again!!Thanks,Van

Jeff Thruston

2024-02

Paul Davis did an excellent job of drying out my flooded basement. They were prompt and immediately scheduled service. They also use the latest high tech equipment and sensors to ensure that the basement is completely dry. Customer service was excellent.

Jessica Fidler

2023-12

Paul Davis Restoration are true professionals. Not only are Jason and Heidi extremely knowledgeable, they are both amazing as they kept me informed every step of the way. It's rare to find top notch customer service these days in addition to quality work from an entire team. I would highly recommend them to anyone needing their services.

Billy Hale

2023-12

I want to thank Paul Davis Restoration for the wonderful job they didid for me. I had an apartment fire and a water break at my home. I called them and they were there with their crew immediately . They did a wonderful job on both and would not call anyone else.i was out of town. and when I got back it was mostly cleaned up. I want to thank Jennifer, whit and Stephanie for all their help

Jeanne Weaver

2023-09

The new roof is beautiful! They did an excellent job putting up the shingles - it really looks nice. My neighbor has a fairly new roof, and he wants one like mine! The inside where the water damaged the ceiling looks like there was never any damage done now that Paul Davis's contractors repaired the ceiling and painted it. The paint job is perfect - there's no paint drippings anywhere or any paint out of the lines. They put plastic up to protect everything in the room (furniture, etc.). I could not be more pleased. Paul Davis's representatives and their contractors were all very nice, helpful, and professional!Thanks so much to all of you!

Bubba Smith

2024-03

We had a tree hit the house and caused roof damage and siding damage. Called USAA, and they assigned PDR to the job. Everyone with PDR was professional and courteous. We had the entire roof reshingled, and all the siding was replaced on one side of the house. It took them 1 day to complete the job. We are extremely happy with PDR.

Kimberly Sheffield

2023-10

Paul Davis Restoration is not just a business. They are family. My Mother lost everything in a house fire, and Paul Davis sprung into action to help. In the days after her fire, Paul Davis and the Team donated days of time, equipment, and manpower to ensure that my Mother was able to move. I will never forget this time in our lives and this company's impact on my family. I am thankful for their ability to see the community. I highly recommend Paul Davis Restoration.

El'Carlos Coles

2023-11

Other than a minor bookkeeping snafu on their end concerning one of my payments, which after emailing a copy of the check to them settled the situation, they closed the invoice on my account. They are a good company to work with and take pride in customer service and satisfaction. The staff from start to finish are friendly, professional, and courteous and take the time to address any concerns you may have. speaking with a staff member is like speaking with your friendly next door neighbor. I would definitely recommend them.

Martina S

2023-11

Their water mitigation team was extremely professional and easy to work with. The communication between the team lead and myself to arrange remediation services was exceptional. I did not feel rushed to make any decisions, things were well-explained and a timeline provided before any work started. Would definitely recommend working with them if you ever experience a leak in your own home or business!Service: Water damage-related cleanup & repair

Janelle Olin

2023-11

All Paul Davis rep’s were on time and stayed on schedule. We experienced damage to our home due to water damage. The entire 1st floor had to be replaced and/or sanded and stained. The Project Manager (Jason) was on point. He scheduled the removal and storage of my furniture, flooring guys, drywall/painting and provided timelines that were met. He had our home put back together with no delays, unforeseen circumstances or added funds. The entire experience was very pleasant. The quality of the work was better than expected and we are extremely happy with the outcome. As is with any project there were minor corrections needed at punch out walkthrough. These were so minor that most were corrected on the spot and I gotta tell you that it was the Project Manager (Jason) himself that pointed the majority of them out. I would definitely recommend Paul Davis Restoration.Services: Flooring, Water damage-related cleanup & repair, Painting

Levi Cryer

2023-11

I have used Paul Davis multiple times after having serious water damage to my home and they have been extraordinary every time. They do quality work, keep you in the loop and updated on the property throughout the project, and best of all they respond very quickly when the work needs to be done. If I could give them more than 5 stars, I would. I can't recommend Paul Davis enough.Services: Remodeling, Flooring, Water damage-related cleanup & repair, Painting

Teresa Russell

2023-10

Working with Paul Davis was exceptional! Never having filed a insurance claim before, I had numerous questions regarding the process. These questions and concerns were answered quickly and in a way that provided a complete understanding of what and how the process worked. Thank you Heidi, Stephanie, Lin, Jennifer and Jason for your outstanding customer service.

James Schempp

2023-09

We are using Paul Davis for water damage that happened in our home weeks ago. I want to be super clear that the water mitigation efforts were awesome, above board, guys were fast and professional and did a great job. We’ve run into an issue with restoration. Paul Davis subcontracts their team members out, and while our contact at Paul Davis is awesome, the teams did not seem to be organized. We frequently didn’t have any idea when they would be showing up on a given day, which is a pretty decent issue when my wife and I both work from home. In addition to not knowing if they be showing up anywhere from 8 AM to 2 PM they agreed to hold some of the floor for us which they tore up because it was damaged. The gentleman who tore it up showed me the pieces they saved for us and said that we could hold onto them but that didn’t get communicated to the rest of the team, and they threw out pieces, so we had to go buy some new flooring from Lowe’s, because we were holding onto that to patch another problem in our home. Also, they had a manning shortage, which is understandable, but it pushed the work off two days, with no one telling us if somebody would arrive until we reached out. Overall, I would say the company is great, but I would definitely recommend using them for mitigation and go somewhere else for restoration.Service: Water damage-related cleanup & repair

taosdrums

2023-11

Want to commend the whole team at Paul Davis Harrisonburg VA!We had a burst pipe causing water damage and they were quick to respond and mitigate the issue to insure mold wouldn’t be an problem.When our insurance denied the claim, Whit Robertson worked with them to provide an expert opinion that provided evidence that it should be covered and was instrumental in having that decision reversed by the insurance company, thus, saving us thousands of dollars. Thank you Whit.Want to give a shout out to Camilo and his team of restoration professionals. They did a fantastic job getting our bathroom restored and looking great. They were very responsive to our concerns - answering all our questions and resolving any issue we had with the final product.Lastly, a HUGE thank you to our Project Manager - Jonathen Weeks. What an excellent job from start to finish. He was honest, helpful and very responsive. He coordinated all the different aspects of the job and was on top of everything. Great job Jonathen and THANKS!Would highly recommend the Paul Davis team!Doug and Pam W

Bernard Whitsett

2023-10

Paul Davis Restoration is our First Priority Provider at The Jefferson School City Center. They are always one call away—true professionals and experts within their industry. I have also had the pleasure of working with Paul David Restoration with outreach and community engagement. They are always willing to roll their sleeves up and assist. I highly recommend Paul Davis Restoration for all of your restoration and mitigation needs.Services: Mold inspection, Flooring, Water damage-related cleanup & repair, Painting

Dryy Garment Care

2023-12

Northing but rich company culture, unmatched service and follow up comes from this team of superstars. The level of hospitality is consistent no matter who you engage with. Paul Davis of Central VA definitely knows what they are doing. Quality non parallel.

John Miles Coleman

2023-09

My condo was flooded around Christmas and Paul Davis was quick and professional with the remediation. Between the extent of the damage and dealing with all the red tape, the process was frustrating at times, but the Paul Davis team made my condo much better than what I had before. They did an especially great job on my new floors. Thanks especially to Whit, Lin, Mike, and Camilo.Services: Remodeling, Flooring, Water damage-related cleanup & repair, Painting

Jeffery Carrell

2024-02

They got a top notch crew Jason made sure I was completely informed about everything they were gonna do and made sure I was completely satisfied also his crew was very polite efficient they got the work done quick and clean up like they were never there great company a.d a did a awesome job.

Corban Klug

2023-05

We had an exceptional experience working with Paul Davis Restoration. They came to us through our insurer to repair interior water damage caused by a storm. They handled the work quickly and efficiently and left our home as clean as it was before they arrived, despite having cut a large hole in the kitchen ceiling and replaced a fan and ductwork through to the roof. Apart from the new fan cover and the fresh coat of paint, the ceiling where they performed the work was seamless. We highly recommend Paul Davis Restoration, and would happily use them again.Services: Water damage-related cleanup & repair, Painting

George Gorman

2023-09

The mitigation crew from Paul Davis wasted no time in getting to our home and setting up the mitigation equipment. Between the set up and the take down there were three gentlemen involved. They were polite and professional and respectfulof our property. I really appreciate their work ethics as well.

Costin Untaroiu

2023-10

Working with this middle-man franchise company was a nightmare. I think they have no technical persons or at least persons with repair experience, just "project managers" - a kind of business people who fill out forms to insurance and hire some handymen to perform the repair work. Then, when they figure out they forgot to add some repairs in their repair estimation, they are asking you to cover the work cost to complete the work faster. Therefore, the communication is poor and work is very expensive. In many cases you do not need them. Just be calm and wait to get the estimation funds from your insurance company, hire your professionals to do the job, and you will get quality repairs in time. Sorry for your losses and good luck!Service: Fire damage cleanup & repair

Jorg Lippuner

2024-03

My experience with the Mitigation Department could not have been better. Ryan who was ‘the man on the spot’ was most professional and personable. Thank you!

Janet Moran

2023-05

I had extensive water damage in my new townhome. My neighbor and insurance company recommended Paul Davis and I am glad they did. I was at sixes and nines but Paul Davis just took over and managed the job. You are assigned a project manager and that person coordinates all the contractors that need to do the repair work. The contractors were kind to me and professional. The contractors took pride in their work and made my home back to normal. They were always on time as well. I would call them if I ever have another problem. Jon, the project manager was wonderful and a real people person. If there were any issues with anything, Jon handled it. This company also knows how to deal insurance companies if there is a need. I would give them an A+!Services: Mold inspection, Flooring, Water damage-related cleanup & repair, Painting, Water damage-related mold removal

Shawnda Peery

2023-07

The Paul Davis team was amazing after our apartment fire, particularly Stephanie Dean. She was on the scene shortly after our apartment fire to provided essentials. She was very kind and empathetic as well as a huge help and a great resource afterwards. Thank you so much, Stephanie!

Stacie Allred

2023-07

I am a volunteer for the Red Cross and Paul Davis Restoration has been a steady quick responder to disasters in the Central Division of the state of Virginia. They work well with their customers and are fast, efficient, and so helpful, reassuring all will be well and supportive in any way possible. The staff and very dependable also! Thanks for all you do!