4.3 (824)
250 Frank D Harris Dr, South Hill, VA 23970
(434) 955-2477
homedepot.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
NA NA
2024-04
I just moved down to South Hill, Virginia. I was working by hand and manually transporting Secrete Concrete bags ( white flexible powdery bags ) that were manageable for hand building a driveway ( stayed dry ) and then halfway into my order you changed the viscosity of the concrete bags in a brown bag ( they get hard just laying around and not flexible enough concrete for shaping it to desired effect. I will be giving a 1 star until this product is returned back in the store as it’s the only affordable product in bulk to do many hand molded projects with a watering can. Shame on you for switching to such an inferior product and expecting the same price.
margie ridley
2024-01
My online order came in. I went to pick-up, the guy brought out one small box. I informed him it was two boxes. He tells me it's only one box. I had to get out my vehicle to go in and check. While the associate on the computer checking. He finds the other box. It pays to read the reviews. That was 20+miles that I would had to travel back. Pay attention. The box had been badly damaged. Praise God the merchandise was not damaged.
Larry Johnson
2024-04
Walking in the store my sister and myself was greeted with the most warm and lively greeting from a young lady named Angel.Then to be assisted by yet another sweet soul by the name of KB.Thank you for your service
Sassy Sag (Mizz Ree)
2024-02
Payment system is horrible. No tap, you have to hold your card in the reader to get it to process all while entering your pin. Smh is it that hard to get updated systems
MONIKA H
2024-04
Very clean, and the people were very helpful and understood what I needed.
A Brickfilmer (Brickkiln)
2023-12
Grasses have stems that are hollow except at the nodes and narrow alternate leaves borne in two ranks. The lower part of each leaf encloses the stem, forming a leaf-sheath. The leaf grows from the base of the blade, an adaptation allowing it to cope with frequent grazing.Grasslands such as savannah and prairie where grasses are dominant are estimated to constitute 40.5% of the land area of the Earth, excluding Greenland and Antarctica.[7] Grasses are also an important part of the vegetation in many other habitats, including wetlands, forests and tundra.Though they are commonly called "grasses", groups such as the seagrasses, rushes and sedges fall outside this family. The rushes and sedges are related to the Poaceae, being members of the order Poales, but the seagrasses are members of order Alismatales. However, all of them belong to the monocot group of plants.
doitrite
2024-01
completely incompetent...the left-hand does not know what the right hand is doing...much less know how to deliver appliances..but hey they don't give a F because they have no competition...terrible atrocious store
Rodney Jiggetts
2023-08
Great visit this morning. Gentlemen who helped me in plumbing was very helpful. I came in looking for what "I" wanted, but he directed me to a better/easier way to do it. Love going to my hometown Homedepot!!!!
matt Cattaro
2024-04
Great store. Nice and helpful staff
Pete Westervelt
2023-09
Very well run store. I am a regular here and they have always kept an organized store and if ever an issue, the managers are great from front line to the general manager. Love having this store nearby
Steve Johnson
2023-04
This store normally has a good inventory.Again this was the only home Depot that had the shelving I wanted in stock, so ordered online for curbside pickup.They had it all ready and brought it out to the car.Very easy !
R Tippett
2024-01
Always well stocked store, store is always neat, friendly helpful staff.
Kevin B
2023-04
I don't actually go to Home Depot much, but I'm going to change that! My customer service experience was absolutely wonderful! I needed help finding a freezer, and they didn't just give me the finger. That's a retail way to say point to the general direction. Instead, they walked me to them and started telling me about the types and the sales. The checkout experience was pretty awesome and fast. Although it was only self checkout, there was a very helpful person there who was "directing traffic" I'll say. It's truly a great experience these days for retail. Great job, Home Depot of South Hill Virginia!
quianda williams
2023-05
I purchased a GE washer and dryer Seton 4.6.23 I was able to take to the dryer home the same due to it being on clearance, but the washer had to be delivered. Washer was delivered a few days later,on 4.12.23 but it did not work (needed a new motherboard). A&E service(4.19.23) said he would return on May 2 to install part. I go back to Home Depot and explain what is going on with this new washer that I just purchased from them only to be told by the manager on duty at the time there was nothing he could do. I asked if the store manager could call the next day and she did. So now a new washer has been ordered and will be delivered and installed on 4.25.23 and current washer would be hauled away. On 4.25.23, new washer arrived, delivery driver dropped it inntne middle of my kitchen and refused to install it and haul away the current one. I called home depot spoke to the manager and she informed me that she didn't know why he didn't, but she would call me back in a few. Next call was at 4pm that day with a I'm still working on it. I paid a plumber to install the washer the next day because when Evllelyn and Lisa from home depot called back their response was someone would be to my home on 5.2.23 to install the washer and remove the broken one. That is unacceptable since I was having to go out the front door and in the back just to get in my kitchen because of where he left the washer. I love home depot, but I'm completely disappointed with how this purchase was handled
Daisy Hayspell
2023-12
I love shoppers at Home Depot . Great prices , friendly staff
Margaret Vaughan
2023-05
My experience at home depot today started out ok. The ladies at the front was very friendly. I need plumbing and a lady ask me what I needed and I told her and she said she would get someone. She did and his name IsTony.. he was amazing.. he helped me find the things I needed and helped me understand how to install it.. that is the first time that someone there has known what their job was.. all other times were ok.. thank you Tony for all your help today.. 😊
w a
2022-04
Awesome store with huge Inventory of especially Riyobi brand.
Brittany Hall
2021-04
Ordered a washer. Great customer service and very knowledgeable about appliances. I took one star off because I was not informed that when ordering my washing machine that it would be an entirely different company delivering it.
Erica Alston
2024-04
I’ll never purchase anything else from this store 😡
H C F
2023-04
They are my go to place when the other building center is out of stock. The employee helped me load the heavy items and even thanked me for shopping at HD.
Nick DiMarino
2022-04
Wow what a difference! I haven’t shopped in this store for years because the customer service was non existent and the management and staff were so rude and unhelpful. However I decided to shop here today due to convenience. Boy was I shocked at how helpful and courteous everyone at that store was. It’s a whole new place. Great selection and clean store with friendly and helpful staff. Thanks Home Depot. Great job to management and staff of South Hill Home Depot.
Coldsweat
2023-04
I made an appointment with Marissa for cabinets estimates. Waste of my time!. She used the Home Depot website for the estimate instead the program that Lowe’s has. I could had done that myself too.The “estimate” came expensive than Lowe’s which was more accurate.
Walter Jones
2022-04
Visited and purchased items at the Home Depot in South Hill, Va for the first time today. Chrissy, in customer service is awesome. She assisted me with a minor issue, but she responded as if it was a major one. She is very knowledgeable and friendly, and resolved the issue quickly. We live in Henderson, NC., but it’s closer for us to shop at this store. Not only is it closer, but the folks there are friendly and helpful. We have made this our home store. Thanks again Chrissy for your professionalism and willingness to help.
Jamieson Colgate
2023-05
I was getting paint the other day and Leigh in the paint department was extremely helpful. He knowledge of products was very helpful also in making my decision.
Samuel simmons sr
2023-04
Inventory is great. Nice people mostly but saw 1man constantly avoiding people who were looking for help. If you know what you want and need no help, it's a great place to shopIf you really need help, I hope you have a Lowe's nearby.
Traci Holloman
2023-04
Usually a great store but the lady helping in paint tonight named, Leigh is rude and seems irritated that she has to service customers. She appears knowledgeable yet needs to learn to be helpful rather than just perform tasks. I have watched her roll her eyes at several customers repeatedly. Please train her on customer service to get her to par with the rest of your helpful staff her at this store.
Raquel Ferotti
2023-04
If zero stars were an option I would have chosen that. Not only do they not have any clue how to manage the online orders for pick up, they treat customers like trash when they arrive to pick up online orders that they cant seem to find once in the store. TERRIBLE CUSTOMER SERVICE. So bad that while on my cell phone with corporate the rep demanded that a manager be put on with her. She ended up more upset than I was. Sad state of affairs up in there and I can not believe how rude Brittney at customer service is, hope corporate gets involved because she should be fired. I personally won't ever set foot in that store again & if you actually want what you pay for online I do NOT recommend shipping anything there from .com
Maria Perry
2022-04
Grateful for a Home Depot near for our various projects and home needs. This visit was for water and HVAC filters. We found both with ease.The previous visit, we replaced our deep freezer. We like this new one so far, it's good. No one assisted us, we had questions and even asked for someone.And just before the above visits, we came for mulch and other yard items..... no one offered assistance at all. We really just needed help loading.We understand places are short of employees, so we still return to the store and just not expect any assistance. The products and materials are usually good quality and the prices are usually fair.*3 star rating is because I do see employees in the store. Some are talking to each other and telling us that so and so is at lunch... but offered no help, not even to lift or load as a courtesy.
Dee Parker Canterbery
2023-04
Help is always an issue. Then veterans are forced to get their discount on the app only. Some veterans don't do all that with there phones. Needed to consider some veterans are 70+ yo.So some veterans now no longer get a discount.Veterans are faced with expensive home alterations to make their home handicap accessible..Plus restrictions on veterans discounts now. Then if you want the discount you have to keep the app on your phone.
Candace Pitts
2021-04
Great place to shop!!! The gentleman who assisted us was top of the line.( unfortunately I can't remember his name) We purchased a vanity and he had more patience with us than I may have ever experienced. He was also very knowledgeable. When other employees had issues, he was the go to guy. During my visit I saw him assist in lumber, appliances and plumbing. Home Depot was very clean, fully stocked and my shopping experience was very pleasant. My only concern is that employees weren't readily available to help and for the ones who were, they seemed to be overworked.
Monday | 6 AM-9 PM |
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Tuesday | 6 AM-9 PM |
Wednesday | 6 AM-9 PM |
Thursday | 6 AM-9 PM |
Friday | 6 AM-9 PM |
Saturday | 6 AM-9 PM |
Sunday | 8 AM-8 PM |
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