Leonard Buildings & Truck Accessories

Jason Noyce

2024-04

Thank you for all the help. Great price on the trailer. The staff is very knowledgeable on the trailers and make sure you are taken care of before you leave. I even learned a couple things. Thank you.

Joe

2023-10

Nathan went above and beyond to help my family with finding some wiring to get our car set to pull a trailer. He called many stores around the state looking for the wiring needed for us to drive safely. He then was able to fit us in their busy schedule to get us on the road. No other store was willing to help like he did!

Billeya Gina Masotto

2024-04

I called with a question the gentleman that answered gave me advice on how to proceed. I appreciate the advice so I don’t have any mechanic take advantage of me

Glenn Mojo

2023-07

Absolutely great experience there today. I had borrowed a friend’s trailer and broke the light on it. I had to replace it but could not find the exact match . They were so hopeful. The one I needed was not on the shelf and the associate went out to another building and searched until he found the match. These guys turned my day around. I walked in feeling very worried about replacing this light not knowing what I was going to do. When leaving I was feeling great. Definitely go there if you need something they might have . 5 stars doesn’t seem like enough.

justin barss

2023-08

Great service from the guys at Leonard building! They took care of multiple of my trailer light needs, and then also help me inspect the trailer brakes on my jayco pop-up camper. If you need good care, see these guys!

Pod Wabbit

2023-09

Needed a hitch installed that I bought. Another place in town was not very helpful. Leonard’s came through with next day availability, quick, affordable and professional. Trip a few days later and zero issues. 10 stars if this google thing allowed. Thank you!!

Tyler Eagle

2021-05

To start off, if I could rate the trailer by itself it would get 5 stars. Very pleased the the build and overall quality of my trailer. The reason I’m giving one star has everything to do with the customer service, or lack of rather, at the Staunton store. I spent quite a lot of cash on a trailer and paid the fee to have them take care of everything with the DMV (tags/title). I drove the trailer home on July 29th with a temporary 30 day tag. It’s September 11th and I still don’t have my tag. The temporary tag expired almost 2 weeks ago leaving me with a useless trailer, unless I risk getting a ticket. I use my trailer every weekend and Most evenings for my side business. All of that my be on the DMV and I understand that, however, I paid them to handle it. What is disappointing and concerning is that I called a week ago and left a message letting them know I still don’t have a tag and asking if they could give me any info on where it was, who to go through, ect. I never got my phone call returned. It looks like as soon as you drive your trailer off the lot, all customer service ceases. I should have gone to Ruckersville.

Corliss Sandridge

2023-05

I had a bug sheild put on in July and when driving across the country to Arizona part of the bug sheild broke and to my surprise it was put on with tape. Bug sheild dare supposedly put on with screws, not impressed with the device. Now I’m going to have to buy another one over here . Not really impressed with your service

Lex Park

2019-05

Needed a very specific rear suspension air lift part for our 2014 Nissan Pathfinder, and on extremely short notice. They were able to get the part ordered, and because there was a delay with the delivery of the part, they offered to install it free of charge! Super friendly staff all around. A wonderful experience and highly recommended.

David Rash

2023-05

Leonard (Staunton, Va) installed a bed cover on my Nissan Frontier. As it happened, I had to have some body work on the rear fender and the cover was not replaced correctly. It constantly made noise. The staff at Leonard realized immediately it needed a small correction which made all the difference and there was no charge for their services. Thank you, Leonard's!

Rick Richards

2019-05

I have had work done on my vehicles several times and have always been more then satisfied with parts and service. I have dealt with Jeremy each time and he has always gone out of his way to make sure everything is just right. Many of my acquaintances feel the same way. I highly recommend them.Rick

Fred Agnor

2022-05

Have delt with Leonard's for years. They have always taken good care of ordering and installing my Jeep, truck, and trailer needs. I have used them for spray in bed liners, coating and repairing my trailer, and several wiring needs for trailers and hitches. Highly recommend their team.

RICHARD Baulos

2022-05

It only cost me $50 to have a bad experience.In January 2021 I ordered a tonneau cover by phone and paid a $100 deposit.2 weeks later I called and they seemed irritated that I bothered asking when it may arrive.A week later I went to have it installed. Something broke or was broken and they had to return it. No problem, things happen.In about two weeks I call to ask for an update and again they seem irritated.In a few days I get called, go in and get cover installed, pay $539 balance and say " please show me how it works".We go out, roll it open, close it, and it has two small holes in it. No problem, they'll take it off and get another one.On Thursday of the 8th week, not wanting to irritate them, I send them a brief email asking for an update. No response.Late Saturday I phone to ask what's up and leave a voice message.The next Saturday, irritated that they have my money and haven't returned my call or email, I buy another cover elsewhere. I then call the corporate office and ask for a refund. I'm told it has to be handled through the store.I call the store and am told a refund will be no problem. Also told they checked that morning and my cover was arriving Monday. ( the 10 week anniversary of the order).A week from Monday I get a refund check for $50 less than I paid.I called the corporate office to see if this was a mistake and was told it had to be handled through the store.I called the store and left another voicemail that of course was not responded to.I guesd customer service isn't a priority at Leonard's in Staunton,Va.UPDATEThe Regional Rep called me promptly.We discussed the situation and he refunded the $50 I lost.I feel that was fair.

K G

2016-05

Quick, easy, best prices within a 2 hour drive, quality products, and excellent staff. Clean store; gave me what I needed and not what I wanted, which saved me a lot of money. They want my business and it shows in their attitude. I highly recommend this store. If you are shopping elsewhere, you are probably overpaying, and your product isn't quality. They don't know I'm writing this and i have no affiliation with the store. I just happen to drive by and ask questions. They answered the call. Military friendly team, which seems to be getting harder to find. They even had a Veteran on staff, which makes a world of difference to me as i am a disabled vet myself.

Tony Williams

2022-05

I use the guys at Leonard's here in Staunton for my job. Can't count the many trailer tires not to mention the trailer accessories. Jeremy is always willing to go out of his way to answer questions, look up parts or just help me figure out what I need. I'm glad they are here!

Chad Hackman

2017-05

The team at Leonoards' did an oustanding job with my boat trailer in a timely manner. I had a damaged axel which I needed repaired before my yearly trip. They got the new axel ordered, installed, and done before my trip at a great price. I would recommend to anyone who needs trailer work done.

Stephanie Selmer

2023-05

Claimed they couldn't duplicate the problem. I believe it was an issue of not wanting to be bothered to actually work. Quite willing to charge us for doing nothing. Disappointing to say the least.

Gary Gourley

2022-05

Friendly and courteous staff, work with you on when to bring your truck in for installation.Customer for eight years and will keep going back.

kevin bates

2020-05

I purchased a camper top for my ram truck a few years ago here . I’ve never since day one able to keep it from sliding around . Don’t know if it’s just a bad fit or something in the mounting of it . I know I’ve had to adjust it and retighten it at least every week if I drive it much !

Summer

2017-05

We took our new Durango here to get a hitch put on.We have used them before years ago for other things and been happy,unfortunately that was not our experience of as late.The electrical plug was put on way to low under the hitch to the ground where it could easly be ripped off.We told the guy in the office we were unhappy with it.He was very rude.I asked him if he would accept this work on his car.He smarted off and told me "he would never by this kind of 4x4 anyway (after insulting my car) he said he does all his own work anyway".Guess he does not trust them to work on his car either?We asked to speak to manager and got the run around.We came because they use to specialize in this kind of thing.I would not return here.The place has changed and specializes in screwing things up.

Lisa Olshove

2022-05

I had a hitch and steps put on my Jeep. Very helpful and friendly staff!

Jeremy Rasnake

2015-05

The best place to get truck accessories, trailers, and buildings! Great prices and best quality. Friendly and knowledgeable staff.

Johnny Arrington

2019-05

Well seen nonchalant I expected a little more appreciation for coming in and spending over $1,000 one of the guys is very knowledgeable about what he was doing the other guy did not have a clue

Herbert Lightner

2018-05

Salem an worked on my vehicle very cold outside.

Kris O

2023-10

Great staff & service.

Gary Huffman

2022-05

Great Products!!! Fair Prices.

Barry Staples

2019-05

Very good product and installation ! very pleased

J Baker

2019-05

Left after waiting for 30 minutes to be helped. It wasn't even busy.

Donald Cowherd

2022-05

Wonderful service with friendly and knowledgeable staff

azcrim

2019-05

Just dropped in for a quote on a spray in bed liner.