4.8 (59)
45714 Oakbrook Ct #130, Sterling, VA 20166
(703) 223-8505
3prosbasementsystems.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alba Aleman
2024-04
I can’t say enough great things about 3 Pros!! They solved a series of problems I had been having for close to 8 years and that no one else could fix! Their staff was extremely professional, timely, responsive, and respectful of my home. And the best part… they gave me a significantly better price for my windows then 7 other vendors. I now enjoy our dry basement, even temperatures throughout all three levels, and a significantly reduced electric bill! Wow!! Best deal ever!
Jay Chen
2024-05
Great company to deal with. Very friendly and professional. I had an unusual leak and Jason was extremely helpful with diagnosing the issue and recommending how to get it fixed, since it turns out that the problem is not related to the basement. Many other companies I talked to refused to help me. Really glad I called 3 pros.
Howard Beiles
2024-04
The estimators and the crews that did the work were excellent.Showed up on time, were clear around the scope of work. The pricing was very reasonable. The work was done well. Cleanup was great. Everyone was courteous and professional. I would highly recommend them for water, moisture problems.
Ken Bradley
2024-05
I originally was not happy with the work done by Comf Energy with my attic insulation project. Staff member Steve Raddie reached out to me and genuenly wanted to make it right. I feel he went above and beyond in wanting to hear what I had to say and see why I was less than impressed with their work. He came to my house at least twice and we touched base by telephone a few times more. We reached an agreement and I also had them perform some additional sealing work in my basement, for an additional charge. I was glad to have it done, and they did a good job.Time will tell how effective the two insulation projects will pan out (I need to wait until we have a cold winter), but I feel we have done all we can. I enjoyed working with Steve and as long as he is with this company I can highly recommend them for insulation projects in your home. I know he will go above and beyond to make it right...
Harold Rose
2024-04
The sales rep performed complete home survey for energy leaks, poor insulation and HVAC system issues. His study reflected areas needing solutions that were fixed. Prices were very reasonable, top quality work that was completed on time. Highly recommend
Kevin Hakala
2024-04
We purchased our 1950s home last summer and thought having our vents cleaned and sealed might be a good idea. I’m incredibly glad I did, and I’m even more happy that I went with 3-pros. The workers were incredibly professional and courteous. The level of dust and buildup in the vents, which I saw firsthand, was nauseating. The end result is that the vents were immaculate and the aeroseal sealing resulted in a 95% decrease in the amount of air that was escaping from all of the leaks throughout the ventilation. I waited over a month to write this review so I could make sure my family noticed a before/after difference in the air quality and temperature distribution. The difference is extreme. The air is noticeably fresher, and our lower level and second level is so much more comfortable than before the aeroseal. This was one of the best improvements we made to our older brick home.
Arthur Brown
2024-01
3 Pros Basement Systems installed a water proofing system 3 years ago. I called them on Friday,Dec 29. ARIEL CAMPOS came and inspected the system. He sent a team led by Juan. They arrived on time,introduced themselves and explained the work process. They were very professional and courteous. Their work was superior and fast. I give them 10 stars. THE BEST THING WAS THERE WAS NO CHARGE FOR THE SERVICE. ⭐️⭐️⭐️⭐️⭐️+
Jerri Wiseman
2024-04
Stephen and his crew did an excellent job of evaluating our problem, suggesting a great solution, and efficiently implementing that solution with minimal disruption to our schedule. Our house now feels more comfortable and the temperature is perfect. Thanks for a great job!
John Faber
2024-04
Roberto was very helpful and timely with helping remove and reinstall a ceiling to the attic. The ceiling was originally built with nails and needed to be secure with screws to handle more weight. Roberto also did an excellent job plastering and painting the ceiling so that there were no blemishes or spots. I appreciate his speed and excellent delivery, and I would consider Roberto again.
Joyce Gibson
2024-02
We hired Comfenergy for two separate insulation projects over the last few years, largely based on previous positive experiences we had had with their energy specialist, Carl D., when he was employed at another company. The first project was to correct a humidity issue in our finished attic space, which a previous contractor had been unable to do. The second was to add more insulation to the unfinished portion of the attic. In both cases, Carl did a thorough and very knowledgeable analysis of the issues involved, clearly explained those issues and our options to us, and created a detailed action plan. At our request, he also agreed to inspect the end result.Once we had contracted for the work, we found the front office Comfenergy staff and the employees who performed the work to be pleasant and accommodating. They kept to the project schedule and cleaned up well afterward. When Carl’s inspection identified several minor issues with the work, Comfenergy promptly arranged for the production manager to come onsite and supervise the crew in making the needed corrections. The end result in both projects has been very good. We no longer have a humidity problem, and our attic is now well insulated.
Meg Czapiewski
2024-02
Worked with an unusual situation where a previous vendor did things wrong. Got a quick response, more-than-fair estimate and scheduled us ASAP. This is the 3rd time I've used this company and have been pleased each time.
Tharakan Family
2024-03
They did an excellent job. Our basement used to be damp with mold in one wall but since they fixed it, everything is dry and we have no mold problem.
Eric P
2024-01
Carl, was great in the explaining what needed to be done in the attic. I did have a few issues with the install team, but Carl made sure they were resolved prior to completion of work. I would recommend working with this company.
Mary Lou Wonsik
2024-01
The workers were all professional. The work was completed as agreed, and on schedule. Their price couldn't be beat. Thank you Aaron for a job well done.
Mary Aiken
2024-01
Professional service and very efficient service in completing my attic insulation. Highly recommended ComfEnergy team (Spencer, Marvin, Faviola, Kenneth and Kevin).
Judy Riedy
2024-03
We had leakage issues in our basement. They came and fixed the problem in one day. Now we have a dry and comfortable storage room. Thank you.
Manoj Talwar
2024-04
These guys are pros and wonderful to work with. They show up as promised and do an excellent job. Highly recommend the.
Eleanor Dyment
2024-02
Highly professional, true to their warranty (they came out at a moment's notice to satisfy the buyer of our home), reasonably priced (a third of another company), I can't recommend these guys enough!
Terry Edmondson
2024-04
Pedro, Christine and all of the different tradesmen did a great job. I’d highly recommend!
Sarah Wright
2024-02
We had our basement waterproofed years ago, and now we have a sump pump that requires regular maintenance. 3 Pros shows up on time and works quickly.
Hannah M
2023-05
We had a basement that flooded every single time it rained. Like really bad. Stephen came out and did the initial look through and gave us the quote. Friendly and informative. We had several water proofing places come out and they were by far the cheapest. It was a three day project that was scheduled within a month. I had Riley’s team come out and they did a good job. He was great about describing everything they did that day. Unfortunately, I had to remove one star because the project should have been four days. They were out until 1030pm on the last night and did not clean up any of the dust from the project. There was also some miscommunication in the beginning with Brenda and trying to get scheduled quicker. Even with these few hiccups I think they did a terrific job. I would recommend for any water proofing projects. Very happy we went with them and satisfied with the end result.Services: Water & moisture control services, Basement waterproofing
Lynn Krolowitz
2022-05
Thank you 3 Pros Basement Systems! From the consulting process to the installation- we couldn't be happier. Raddie walked us through the entire process, what we needed to keep water from getting into our basement, different price points... he's very knowledgeable. The crew - Alvaro, Anthony and Sam - were on time and professional. Alvaro was thorough in walking us through exactly what he was doing beforehand. The crew completed the project in two days, and left the work area spotless! We are extremely satisfied. And you can't beat the pricing!Service: Basement waterproofing
shruti
2023-05
I contacted 3 Pros to inspect and repair a water leak in the basement. Pedro responded pretty quickly and came over the next day to identify the source of the leak. It turned out that the leak was coming from the water heater which was long due for replacement. Pedro was very professional, kind, and knowledgeable about the problem and gave us sound advice on what kind of water heater to order and how to salvage our basement flooring from mold. He really didn’t have to help us but he went out of his way to give us suggestions for a DIY project.3 Pros will be on my speed dial for future waterproofing projects and I strongly recommend them to anyone looking for quick, fair and exceptional customer service for basement waterproofing. Thank you Pedro!Services: Water & moisture control services, Basement waterproofing
William Said
2022-05
Ariel and Brent came by to install spray foam insulation to help mitigate some terrible moisture and air flow problems. They were extremely polite, professional, honest, and very friendly! The team came in the rain and did a wonderful job, showing me pictures and steps along the way. I’d highly recommend them for any job!Service: Water & moisture control services
David C
2024-04
They got the job done. Accommodating and affordable
Victoria Zimmerman
2023-05
I am so relieved that my new basement system is installed and running to provide a cleaner air environment in my basement. Brent was very patient and professional, taking time to explain everything about my new system and answering my questions without frustration. I really appreciate when a service tech takes time to explain the way things work to the consumer so I know what to do and when to call in the future.
Devin Jopp
2021-05
I had the company come out initially to provide an estimate for our crawlspace (which was in our new renovation). The rep was very nice and thorough. Called back the company to as if they could look at our attic too and was met by a very rude office manager who said they don’t do remodels. Of course they just had a rep out who said it was no issue - and she chose to debate the point. I was hoping to use this company’s service but they have a real customer service challenge in their back office. Your experience may differ but mine was not pleasant.
Brelynn Weygand
2022-05
I received 6 estimates for our crawlspace being encapsulated-we had Jay Hugee sent out from 3 pros basement as our estimator and I am very happy with his professionalism as well as how personable and easy he was to talk with. Being a 1st time home owner and women that knows very little about encapsulations I asked MANY questions which Jay was able to provide answers for. When I questioned his reasonings “why” he quoted me a certain way he always had a great explanation and had no problem going back and forth with my tedious questions. When I was comparing estimates that had different material then his company he went above and beyond to explain the comparison to what 3 pros use which was a HUGE help since I had almost never heard of any of the material before. He came to my home a 2nd time to further explain the material being used as well as his detailed plan and how it will provide efficiency savings for us. Jay did not rush at all, never got frustrated with my questions, returned all of my phone calls and e-mails within 24 hours, gave me time to look into other estimates (none of that if you sign today bs). We decided to go with 3 pros basement and I am very excited to see how great him and his team turn out to be!Overall I recommend Jay a 10 outta 10 worker and person!Service: Foundations
Robert Neatrour
2024-03
Very professional. The new insulation works much better.
Colin C
2022-05
I reached out to several companies when I found water getting into our basement. 3 pros sent Stephen out. He was on time, by far the most knowledgeable, and very responsive as I had questions and compared quotes.With the different companies I was offered several different opinions and options for repair. 3 pros wasn't the lowest price but they were the best price for the RIGHT solution. These guys are a must to speak with if you need waterproofing.Services: General repairs & maintenance, Water & moisture control services, Basement waterproofing
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-5 PM |
Saturday | 9 AM-1 PM |
Sunday | Closed |
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