Vietzke Trenchless Inc

Dusty DelMese

2024-04

Very friendly, came out to evaluate my project then were supposed to give me a quote. Never heard back from them. I followed up with a nice woman at office who apologized and said she would have some one get back to me. Never got a call, gave up on them.

Kent Roberts

2023-10

Buyer beware when dealing with Vietske Trenchless, especially if there is an issue with their work at any time after their repairs. Their claims of “satisfaction guaranteed” and “peace of mind” are meaningless. If you have an issue, or future repair, caused by their work, you are most likely to be simply ignored, deflected, and blown off.Our story: We recently dealt with a repair of a damaged sewer line under our rental house. Initially, we believed it was simply a blocked line. But, after calling a plumbing service (not Vietske), and signing what turned out to be a $13,800 contract—including the need to tear out a large chunk of our foundation, plus the excavation and repair of a hole in the middle of our living room—we discovered that the line in question had actually been damaged by a previous repair to a water line; one which ran parallel to the sewer line beneath the cement slab of our house. This water line repair was done by Vietske Trenchless. We completed the repair—as we didn’t want a large hole and open sewer line in our tenant’s living room—and called VietskeDanny, from Vietske, came out to inspect the section of sewer line, plus another copper water line (all of which we kept, and still have), to assess the damage. Danny admitted that the damage would have been caused by the repair of the water line. He admitted it was Vietske’s fault! He also said he would need to “talk to Nate” about what Vietske would be willing/able to do. So we waited. And waited. And waited.Finally we called Vietske, and ended up calling them a total of four additional times over the ensuing weeks/months speaking at various times to “Austin” and “Paul”. Every time, we were told that “Nate” makes these decisions and that “Nate” would be getting back to us. “Nate” never has. Months into this now, even after admitting fault and responsibility, we are still out the cost of repair to our sewer line and are getting no “satisfaction” in dealing with Vietske. We are getting nothing more than ignored.

Brian Boyer

2019-05

Vietzke did an awesome job of getting a water meter on our property. As the photos show they had to cut across the pavement to tap into the water main on the other side of the road. To make matters worse they had to do in an unusually rainy week. They were professional and quick and they got the job done.

Tim Guthrie

2023-11

I am selling a 1920's rental home on the South Hill, and the inspection showed a large root mass so large the inspector could not get his camera past. Inspector, Roto Rooter, and Kalin excavating both examined the line and said it would have to be dug up and replaced ($8000+ bid). Vietzke looked at the video and immediately noted the root mass was in a private common main shared with my neighbors (news to me, and missed by both other companies) and assured me that they can nearly always get roots gone by hydrojetting them. After getting concurrence from the neighbors I had them come out ($200 per hour with a 2 hour minimum) and Brad Shupp scoped and blasted any roots, including the "too large to remove--you'll have to dig it up" root ball. The roots were stubborn but in less than 2 hours the lines were clear,. He scoped all the way downstream past my neighbor's line to ensure all was clear down there. He managed to turn the equipment upstream from where mine joined the comon main to blast the roots coming from the other neighbor's side. Then we had a heart-warming chat about repair referral commissions, honesty and conscience and sleeping well at night illustrating one of the most scupulously honest people I've ever met! I was able to watch all of his work on a video screen as he went, and take still photos with my phone of the before and after views. He climbed on the roof to use the sewer vent pipe for access to avoid dirtying up the home. Absolutely the best experience, great results, and I would call no one else for future sewer problems in Spokane, and will ask for Brad!

Patsy

2023-09

Alex, Noah and Patrick went above what was expected. Yes, my sewer line now works and that's great, but it was the little stuff that really made this team great. I am 100% certain that my floor is cleaner then what it was before they arrived. The finishing work was done so nicely and everything was cleaned so well. After the extremely long and hard hours they put in over the last 3 days they always showed up with a smile and a good sense of humor. I hope to never need their services again, but I will not use anyone else as long as I live in the area.

Sarah Moses

2022-05

Vietzke Trenchless Drain and Rooter was recommended to me by another tradesman. Our tech, Brad, was efficient, friendly, personable, and on time. He did the service (sewer scope) and explained the results well. He was able to take our payment on site and cleaned up quickly. This company also has a competitive rate. Their office staff are friendly and easy to work with as well. 10 stars to this company for their professionalism, kindness, and quality service.

Katie Upton

2023-09

Vietzke did a great job getting my sewer line replaced - Alex and Noah were especially great, professional and efficient, started and finished the job within three days and all ahead of schedule.

Richard Brooke

2021-05

I highly recommend Vietzke Sewer & Water Solutions for repairs and replacement of aging and failed sewer lines. They exhibited a very high standard of professionalism every step of the way while exceeding our expectations overall. From the initial free estimate to prompt on time responses throughout the process, from office staff and the sales manager, this organization is a joy to work with. Their attention to detail was great and the folks that did the on site work were extremely respectful of our property and left the job site looking as good or better then prior to arrival. I believe they are competitive on price and offered creative solutions that others didn't, which saved significant expense. If you need work done don't waste time, Call Vietzke! You'll be happy you did!

Zachary Nalder

2022-05

Absolutely wonderful experience with Vietzke. Paul our technician was extremely prompt friendly, and professional for our sewer scope. Answered all of our questions and put us at ease after the scope was completed. The deliverable is a video recording which was very informative and comforting knowing we could see what he as the technician could. Very fair prices. Highly recommend to anyone.

Dan Brower

2022-05

I’ve been using Paul and Brad for years and they are fantastic. Today Paul helped me inspect the sewer line from a very steep roof and I felt that the quality of work was above average. Cannot recommend these guys enough, they do really good work.

Trista Rodeen

2021-05

My older home needs the pipes hydro cleaned every other year. The access is from the roof and some places won't do it. I mentioned to one of my neighbors that it was time to clean them again, and she had heard Vietzke was cheaper than my previous rooters. I'm glad I called because they were able to fit me in that day and saved me $800. Like others have said, Brad was friendly, answered my questions, and was able to do it by himself which hasn't been my experience previously. Give them a call.

Sue Schultz

2022-05

I would give Brad, the technician, more than 5 stars if I could. Completely professional and knowledgeable. My experience with this company from my first phone call to the communication following and then the actual work done was more than I could have asked for. A big thank you to Vietzke Trenchless!

Sarah Wolf

2018-05

Brad was great. Very friendly and hard working. He was on time and let me watch on the snake camera while the roots in my sewer line we're blasted away with 4000 psi of spraying water. He explained to me all about the condition of my sewer line from the house to the street and I feel confident now that I won't have any issues with the drain. He mentioned that he works the hours that are convenient to the customers including evenings and weekends and also takes a lot of emergency calls. Thanks Brad!

Cori Draper

2020-05

Vietzke Trenchless is fabulous to work with and they do exceptional work. We can't thank them enough for their fair and ethical business practices, quality work and expert advice. In the last two years, we've needed to call them twice -- and once they even took time to recommend options for services we needed, but they didn't offer. If you're looking for a great local business run by people you can trust, this is the place. Thanks for being so great to work with.

Wendi Dunlap

2021-05

Paul and Brad very informative and helpful. No hurry up your pipes are crumbling B.S, more solution focused. Will use only Vietzke going forward. I have used 2 other local companies for drain clearing. Not as informative and knowledgeable as Paul. Very impressed. Haven't received the bill yet, so not sure about price. If service any representation. I won't be price gauged for a drain clearing.

Paul Marovitch

2022-05

Inspector showed up early to our appointment. He was professional, thorough, and showed me what he was looking at in the sewer scope video feed. I have used their services several times with repeated quality service. Highly recommended!

Eric Mitchell

2021-05

Our house was built in the 50s. We’ve had basement flooding, root infiltration in our main line, and clogged kitchen drains. We tried multiple companies but Vietzke Trenchless is the best. Danny is a wonderful manager, respecting our time and resources. His technician Brad Shupp went above and beyond to fix the different problems we had. Vietzke Trenchless is the BEST plumbing company for value and quality of work in the Spokane region!!!

Ann Lipkin

2022-05

Denny was able to get me scheduled quickly (which I needed for a home sale contingency).The service tech Brad did an excellent job communicating with me by phone since I was not able to be present in person. The company solved our problems with the sewer line quickly and efficiently. Thank you.

Dawn Sanger

2020-05

We recently worked with Vietzke to replace our main swear line and could not be more happy with our expierience. The crew that worked directly with us at our home were all very professional, friendly and knowledgeable. A huge thank you to James, Payton, David, Tanner, all four gentlemen were more than willing to explain to us each and every step in the process of bursting our pipe. James was incredibly helpful and was very diligent on making sure that any work done was done correctly, both to our benefit and the benefit of he company. His attention to detail was very reassuring to us and further confirmed that chosing Vietzke was the correct choice. We would also like to thank Shawn for leveling out our yard as will as you did, considering how muddy it was and also a thank you to the truck driver with the glorious beard who's name I did not get (I apologize). I would recommend this company and that crew to anyone needing services.

G Liaigre

2021-05

Great service. Brad moved fast but took his time where it counts, ensuring a thorough job. He even came back the next day at no additional charge due to an equipment malfunction towards the end of the job; He could have easily said the job was done and I wouldn't have known the difference. Thanks!

Big Mak

2019-05

Had a problem with a plugged line Vietzke came out and did a great job fixing it for me. Brad was very professional and knowledgeable about the problem. It was cool watching the camera go through the pipes. Thanks Brad and Vietzke for coming to the rescue I highly recommend this company.

Lee Tidler

2018-05

Vietzke just finished replacing our sewer line, and we are very pleased. The customer service, both with the on-site workers and office was great! The job has a real guarantee although I doubt it will be needed. They had appropriate permits and inspection (an issue we have had with other contractors reluctant to have them). I recommend them to anyone wanting the job done right the FIRST time.

Carrie Pearson

2021-05

We had a back up in our basement. Brad came out and was able to get it draining after jetting. He was a hardworking, friendly, down-to-earth person and did an excellent job, and gave suggestions for how to prevent it from happening in the future. I would definitely recommend Brad from Vietzke.

C Doug

2021-05

Friendly, professional and solved our problems even in this wildfire smoke season. We had a leak that washed away our soil between our field irrigation and our home. By digging by the leak and then the technicians making an educated summary of where the pipe would show up by the house time was saved. Unexpected quirks in our piping were met with quick accommodations that were discussed and delivered while working within our time and budget. From initial response call, estimate, billing, excavation, repair and summary in closing it was a smooth and pleasant solution to a problem that we were dreading. I will be using Vietzke in the future for sure and recommend them highly.

Dix 6 Family

2018-05

Awesome all around! our tub drain backed up, called Vietzke, service tech was near our neighborhood, he arrived within the half hour, unplugged drain and was on his way! very professional. Highly recommend. Thank you Brad!

Paul Catterson

2021-05

Brad from Vieztke came out on a Saturday afternoon and performed a hydrojet and re-inspection with video. We're selling our home and this extra confidence that all if OK makes a difference to the buyer. Good work. Fast. Reasonable $$. Friendly.

Bill Bender

2017-05

Professional, courteous, friendly, safety conscious and they did a very nice job, ahead of time and on budget. Their bid for the bursting of a degraded sewer line was reasonable, given other bids I had received. Neighbor across the street paid a bit less 3 years ago and neighbor next door paid a whole lot more. These guys are great and I won't hesitate to put them high on my list if I need more work to be done.

Len Urgeleit

2022-05

I was told by another rooter service in Spokane that the sewer pipe from the house to the street had collapsed near the sidewalk and needed to be replaced which they estimated would be $9000. Paul, the technician with Vietzke, scoped the line and found tree roots had almost completely blocked the pipe. After several passes with the hydro jet to remove the roots, they ran the camera through and showed me the pipe was clear to the street and had not collapsed. This saved me about $8700.

Ryan Monroe

2020-05

Vietzke was fantastic to work with! We had a broken pipe from our well to our house, leaving us without water to our home. Their communication was excellent and they fixed our broken pipe quickly. Every person we interacted with on their team was A+. Thank you!

mrjlparish

2018-05

Vietzke has the tools, knowledge and customer service that earns this five star rating. They were on time, courteous, professional and Brad knows his business. NEVER call anyone else. All drain problems will be handled by Vietzke and their excellent staff from forward.Thank you guys.