Northern Pacific Exteriors

Meghan Morris

2024-01

We used Northern Pacific Exteriors to redo our siding and we highly recommend going with them. We got multiple quotes and chose a company based on price, but also promised quality (James Hardie brand products used on everything, etc.). Jose and his team were amazing to work with, everything went as hoped, and we're really happy with the final outcome.

Candy Purk

2023-12

We got several bids but from the very beginning coming to our home twice to make me more comfortable for such a big project to Jose and his crew ;beyond professional,polite, going above and beyond cleaning up each day so pups wouldn’t get hurt. I can’t say enough with how happy we were and still are.have recommended to several neighbors and friends that can’t believe how beautiful it turned out.thankyou Northern Pacific!!!You do an amazing job and thank you for

Jan Pool

2023-12

Northern Pacific Exteriors gets five stars due to their flawless performance on the project on my home to replace the siding and redo outdated red bricks under the bay window. The owner came out for the initial bid on the project. As we walked around the house, I noted a couple of areas that were going to cause water damage in the future. He assured me these would be fixed in the process. The more we spoke about the different enhancements to our outdated home, I could tell that this company was the one I wanted to hire.The workers showed up everyday at the same time every morning from start to finish. (We like that the NPE company hired its own construction workers and does not sub out the contract.). The workers worked very hard, no messing around, and the quality of the work was flawless. Very professional, and courteous staff.I had daily contact with the project manager. Any concerns or comments were addressed immediately. It was nice to have this daily contact. This really was a hassle free project from start to finish. Not something that can be said of a lot of contractors.I would hire this company again in a second. Am still amazed at how nice our place turned out.

Sandy Salisbury

2023-12

NPE recently completed a major remodel of our home. We asked a lot of them and they delivered. They removed our old styrofoam and stucco siding, raised some windows, replaced all our windows and doors, and re-sided the house using Hardie Architectural panels. They provided top of the line weather sealing fabric under the panels and made sure everything was flashed and caulked. We also asked them to alter two areas and to use a hardwood on the exterior fascia. They did a beautiful job.Even though we sealed the hardwood, this fall it expanded and caused problems. NPE responded immediately and made alterations to fix those problems.They are excellent at communicating and respond quickly. They definitely have been there for us. Ben and his crew were always on time and worked hard and efficiently. We highly recommend them!

Lisa Brown

2024-04

From beginning to end our project was handled with highly trained employees that were very respectful of our home, great work ethics and timely. Each day we had communication with the main office and were kept abreast of the progress and were able to get answers to any questions we had promptly. The crew was very detailed oriented and never missed a beat! We are very pleased with the completion of our project and would highly recommend them.

Robert Vanderpool

2024-04

They communicated very well and cleaned up very well after the project. Roof looks great. They even helped me move an awning away from the house so it wouldn't get damaged, and they actually put it back after they were done! Price was lowest out of the three bids I got as well.

David S

2024-05

My roof looks great with a great price and the team was all kind, clean, and honest throughout! Added in some ventilation to get this old house breathing again.

L Rod (Dotnetgirl)

2023-10

After vetting several companies, I landed on NPE and I am happy I did. You may pay a little more, but you truly get what you pay for. NPE is incredibly communicative before, during and after the project. I unexpectedly had to have an electrician come to move my meter as part of the siding replacement activities and NPE coordinated seamlessly with the electrician. The crew was here Monday-Friday, on time every day working carefully and continuously to get the job done. The end result is absolutely beautiful! We would definitely hire them again for future jobs.Service: Home renovations

D G

2024-01

I’m completely satisfied with Northern Pacific Exteriors’ installation of my new roof. Their sales pitch was informative and contract bid was very competitive. Installers were diligent and roof installed up to spec. The company provided excellent communication throughout the process. I would highly recommend the company.

M & J

2024-01

On the review, we gave Northern Pacific Exteriors a five out of five. But if we could we would have given them a ten out of five. They were exceptionally professional from the start with the salesman/owner Mark to the end with the foreman, Ben, and the lead on the job, Jose and the rest of the crew, Edy and Ernesto . Michelle or Lisa or Stephanie checked in with us every day to see how the job went and if we had any questions. The siding looks great and improved the look of our house tremendously. We would strongly recommend anyone who is looking to replace their siding on their home to hire Northern Pacific Exteriors. You will definitely be happy and satisfied with the job.Mark and Judy.

RB Leo

2024-04

. Hired NPE to replace fiber cement siding on two sides of my house due to buckling and water damage. The siding was not properly installed per manufacturer’s specs by original builder. Wanted to ensure new siding was properly installed this time to get full benefit of manufacturer’s 30-year warranty.. Learned that NPE is one of the few highly rated, certified installers of Hardie board siding, which was why I went with them. Very satisfied with how the installation went. Customer service was top notch and they kept me up-to-date as work progressed, which I appreciated.. It was an expensive repair for sure, but I didn’t want to cut corners by hiring a cheaper, less qualified installer and have to deal with this problem again. Do it once and do it right was the approach that I took.

Allysha R.W.

2023-12

Northern Pacific Exteriors did a phenomenal job on our siding and windows project. From the beginning, they let us know exactly what to expect and they certainly delivered. Between the crew and the office staff, we were kept very informed of all important project details and progress updates. The crew was thorough, professional, and clearly skilled. We will definitely be calling them again for future projects.

David K

2023-12

Northern Pacific Exteriors is first-class in the industry. We had five contractor bids for our complex roof replacement and are so thankful we chose to trust Northern Pacific Exteriors for the job.First, their communication is unparalleled. The estimator was very thoughtful and thorough, allowing us to grasp the project scope and every important detail and decision. The owner and office team established clear expectations and communicated on a regular basis to ensure we were aware of each step of the process. Their response time was always super fast. The on-site project manager was great about conveying updates as they came up.Next, the quality of materials and workmanship is unbeatable. They follow manufacturing and industry standards to a tee and didn’t cut corners. In fact, they tended to go above industry standards when applicable. They also had a keen eye in identifying custom needs for the house.Lastly, every team member was hard-working and safety-conscious. They were always secured with fall protection and used appropriate PPE, giving us peace of mind by reducing the risk of injury. At the end of each day, they completed a thorough cleanup of our yard and were very conscientious of our home.We are so pleased with every aspect of this company and the work they performed for us. We highly recommend them!

Denise Mauldin

2024-01

We had a great experience with our roof replacement with Northern Pacific Exteriors. We needed new plywood decking and they included the cost upfront and charged a reasonable amount. The bid process was smooth and we had a great salesperson who explained what we wanted and skipped the rest. They were running a few weeks behind the timeframe that the salesperson told us, but they kept us aware of the scheduling. The crew that did the work was very professional. They completed the work in December by being aware of the rain forecasts and adding the plywood in sections that could be waterproofed before the next rain. I appreciated that they went through the permit process for us and got everything inspected. We got multiple bids and would definitely go with Northern Pacific Exteriors in the future.

Zac

2023-12

My experience with this business checked all the boxes!- No pressure on the quote/sales side- Lots of communication from both the home office and the on-site crew- Quality, clean workI talked to more than a half-dozen contractors, and I’m quite pleased with the work Northern Pacific Exteriors did with my home’s siding!I felt they offered a fair price for the pre-painted Hardie lap and trim materials used for the job as well as the labor costs. 

I’m very happy with the quality of the work, and even more pleased with the high level of communication throughout the process. They never balked at any of my questions, and even better, they didn’t hesitate to ask me when anything unexpected came up!

Kimberly Pousman

2024-01

How many wonderful things can I say about this company. First of all, I had done a large scope of project with another siding and roofing company and dealt with a level of frustration that no human should endure. Then by chance I emailed this company and the general manager was so kind and accommodating that I could almost cry. Then Ben who did our siding work was so lovely and on top of it and was just wonderful at making sure that we got the job done. I am so grateful for them and if you’re deciding between a number of contractors, please go with this company. You won’t regret it.

Natalie

2023-05

Definitely hire Northern Pacific Exteriors (NPE) if you want high quality meticulous work done efficiently, safely, and right on budget and schedule. I purchased my first home ever in 2019, but it needed major refurbishments (which is part of what put it within my reach financially). All of my neighbors advised me to get this James Hardie siding, so I researched the brand, submitted an inquiry through their website, and was contacted by NPE. They provided a quote for the siding so I knew what to budget for, but the roof needed to be replaced first. I used NPE for my roof replacement since I knew I was planning to use them for my siding project, and drew up a multi-year financial plan to tackle these projects. On both jobs, NPE's team worked efficiently and did an outstanding job. The guys showed incredible attention to detail and I could tell they all really took pride in their work. In addition to the siding installation, they took out a chimney that had considerable rot, and installed a new window to in its place to bring the light in. This also meant fixing the roof line. They were able to handle everything and there were no surprises, NPE delivered exactly what they promised. The best part is that now my house actually holds the heat in and feels like a home now. NPE is worth the investment!Services: Exterior structural repairs, Roof repair, Roof installation

Berta Linsky

2023-12

We have used Northern Pacific for three roofs now, on two rentals and our personal home. They do excellent work with a professional crew and high quality materials, but beyond that, my favorite thing about them is their clear and precise communication. They tell you exactly when things will happen, and then they do actually happen. Moreover, they are proactive about communication. I have very rarely had to be the one to make a call for an update because they call first. After wasting time on missed appointments and people who took weeks to even return a call, NPE was a breath of fresh air, and I haven't really considered other options since.

Lyn Geer

2024-02

Had a new roof installed by NPE and it looks great. The communication throughout was very prompt and professional. Each day they cleaned up the worksite really well. What really sold us was how quickly and thoroughly they answered all of our questions.

Katie Mackiewicz

2023-11

Absolutely worthy of five stars! Northern Pacific Exteriors is a top notch company. From scheduling appointments, on site work, clean up, roof quality… it’s all done perfectly. The office staff is kind and helpful; providing daily updates of progress and what to expect with scheduling the next day. The on site crew works efficiently and is so courteous. They clean as they go and leave each day without a single mess. The quality of our roof is exceptional! No detail was missed and everything looks beautiful! I cannot recommend this company enough - they operate with honesty and integrity, while completing each job with excellence!Service: Roof installation

John Korvell

2023-12

We have a 35 year old house that has cedar siding. The south end takes a beating between the winter "Pineapple Express" storms and the summer sun. Over time, even though it was painted regularly, the siding failed. Finding some rot last summer, we decided to have this south end's siding replaced. Do we select cedar again or something like James Hardie "HardiePlank"?Although I'm now retired, I worked for a company that was the major supplier of wood cellulose to James Hardie USA. I was the salesman to Hardie. Knowing what I know of HardiePlank, I decided to go with something "bullet proof" that could stand up to the harsh elements we have on that end of the house and offer a warranty.Doing on-line research, I saw that many said they could install Hardie products, but only a few were rated "Elite Preferred" by James Hardie. My memory of Hardie was the product failures are mostly caused by improper handling and installation. Having the siding installed by manufacturer standards was important to me.A few "Elite Preferred" siding contractors came out to give is a bid. Kurt of Northern Pacific did their bid. He was so informative! Due to my past relationship with James Hardie, I am not the "normal" Hardie customer. Kurt was the most direct and clear - no sales bluster. On that basis, I chose Northern Pacific.This was comparatively a small job and they were able to squeeze it in just before Thanksgiving. I was concerned it would be done in the late Fall with risk of weather damage when the side was opened up. A few my nervous calls to Michelle (NP's general manager) assured me all would be done with out rain risk. Just before the install date, Ben (the site foreman) came to do some final job scoping. He was also very good and clear in answering my many questions and concerns.The crew who did the install was first rate. They really hustle! The cedar siding tear down did reveal some damage to the under plywood sheeting and even the structural house frame due to years of moisture getting through the wood siding. The crew replaced the plywood and did repairs to the rotty house frame. The City of Olympia inspector checked the game plan off before it was done. Within about 3 days it was done start to finish. Care was even given to make sure the profile of the new lap siding matched the pattern of siding on the adjacent side. Visually, they look the same. Real craftsmen! The yard was clean when they were done and no damage to the house plants. That end of the house looks super!If I had one word to summarize the Northern Pacific Exteriors experience, it is COMMUNICATION . What was promised was delivered. My many, many questions were answered. Ben the foreman often sought me out to give me a progress update as the job was being done. Considering the rot found, this was especially helpful. Daily, Michelle would call to ask me how the day's work went.We totally recommend Northern Pacific and will use them again should the need arise.

Sarah Stewart

2024-03

I called about getting an estimate for some siding repair. And although the receptionist informed me that they cannot do repairs, as they only guarantee fully sided jobs, the receptionist was so kind and friendly that I just had to leave a review based on that! Thank you for having such a competent and friendly person take calls (:

Rachel Geesey

2024-02

I would recommend Northern Pacific Exteriors to anyone that has a siding project need. They worked so fast and were very respectful of my property. They also made the process as stress free as possible.

Norma McCammon

2023-11

We just completed a major interior remodel of home and were preparing to have the exterior painted. Unfortunately, the previous owners had not maintained the home and it was necessary to side over the existing solid cedar logs. As we previously were custom home builders, we knew this was not an easy re-siding project. Fortunately we met Mark from Northern Pacific Exteriors (NPE) and he explained in detail their complete job process and the level of workmanship we could expect. He also had his Construction Foreman, Ben, meet with us to discuss the unusual construction of our home and to elevate any concerns we had. Based on our positive discussions, we hired NPE to side and re-roof our home. The team at NPE provided us with detailed information about our two projects, kept us informed of scheduling, deliveries and the work that would be completed. Each of the foreman on site were easily approachable for questions and concerns. Any issues we had were quickly resolved. The crew were courteous, respectful of our property, always on time, and made sure to keep a neat and safe workplace. All the employees of NPE take pride in their work and provide excellent customer service. This project turned out better than our expectations and our home is now beautiful. We highly recommend hiring Northern Pacific Exteriors for your siding and roofing needs.

Robert Dengel

2023-12

We went with Northern Pacific Exteriors (NPE) for our siding a few years ago and were impressed by their quality and professionalism. Neighbors would routinely ask us about who performed the work and their contact information. When it was finally time to do our windows we went with NPE again. Their crew worked diligently and were able to adjust around some key time restraints. In the case of each project they left our home with no signs they had been there but for the product they installed. I would happily recommend NPE to anyone looking for reliable and professional installer at a fair price.

Edward Bentley

2024-02

Top of the line for quality workmanship. The neighbors commented that those guys worked tirelessly, with all members of the crew being productive at all times. Cleanup was thorough and they made it look like it was never a construction site. I hope to do business with them again!

Nick Crivello

2023-12

This is the 3rd major siding renovation I've done on a home; Northern Pacific Exteriors was the most communicative company I've dealt with by far. Regular updates, crew was on time every day, no surprises, etc. That level of peace of mind is valuable when it's your home and you're spending a lot of $. The work seems very high quality too, though I'm not educated enough about siding to have truly assessed it on a granular level. Also they recommended using Color Plus siding, which means it's pre-painted. Other contractors didn't want to use this product. By using Color Plus, I won't have to paint the siding, so that's a nice big savings. Also their quote was a good bit lower than other contractors, but the quality of product and overall value seemed higher with Northern Pacific Exteriors. Win/win/win. Highly recommended.

Clarence Taylor

2024-01

My experience with NPR has been a new and great experience from the time I got my quote until the end of the project on my two houses although there's still one small part left aii the work professional would recommend them to my friends.

Cynthia Puskar

2024-02

Don't waste your precious time with roofing companies like roofsmart or blue raven solar who drag you along for years with empty promises,go to a good company like Northern Pacific Exteriors. They encouraged me to keep looking for a loan or two even after being turned down by a ton of companies. The sweet voice on the other line when I first called took me by surprise. I actually found someone who cared. Maybe it was possible after literally giving up hope and then our roof caving in one side,I had called this last company whom I had just received a flyer. It magically appeared at a time when I needed it the most. I breathed a sigh of relief, just to have one more place to call. One more ounce of hope snuck in when I thought it no longer possible. When I finally got funding I noticed I could breathe easier and I was happier. What a difference a company can make and that company is your company and the only company to call for your beacon of hope.

Abdul Samay Samadi

2024-02

When I set out to reroof my home, I got 3 bids, and I was impressed with Mr. Kurt’s knowlege and reasonable price . The finished products looks great . I would highly recommend him ( Northern Pasific Exteriors).