4.2 (18)
3705 Iron Gate Rd, Bellingham, WA 98226
(360) 734-1830
westernroof.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dan David
2023-05
Western completed a very difficult residential roof replacement during the winter months. The roof was a combination of flat and low slope TPO and shingles, with leaks and in extremely poor condition. It did go over original bid price but quite a few issues were not apparent until sections were removed, revealing the extent of damage. They are knowledgeable and work to make the customer satisfied. I would recommend.Service: Roof installation
Sharron Chop
2023-05
I called for an estimate and was given almost twice the price of any other estimate. I called because they were roofing the neighbors twice as large completely dilapitated roof. Their work looked good. They were unaware I knew the estimate of the neighbor's house. On confronting him after he gave me the same quote he immediately dropped the price 7k. I realized I was dealing with a car salesman and pursued other estimates....Always do your homework. I have called the office and I am writing as well to inform them of this. Other reviews seem the opposite of my experience, so I am not sure why I was treated this way.
NatalieLucy
2022-05
We had a leak in our roof and these guys came out to look. I had two guys show up and nail a tarp down. Took these guys 20 minutes on the roof. They were only at my place for 30 minutes. I get billed $85 an hour for 2 hours of work for these two guys for a total of 4 hours. Given travel time of 30 minutes here and back that would be a total of 1 hour 30 minutes not 2 hours. Total bill was $385. I feel this company takes advantage of people in distress. My husband has a disability and can’t get up on the roof to nail a tarp down. We called to discuss the bill and they never called back. Even left a message with John. Three weeks later we get a late notice with a finance charge of $5.85. What a rip off! Again just proves the company is out to make a quick buck. I can guarantee we won’t be going with them to re do our entire roof. They lost our business and we will not be recommending them. They’ll get their $385 and I won’t be contacting them again for services.Service: Roof repair for storm & wind damage
Rob Hugo
2018-05
I was a bit outside Western Roofing's service area and needed repair work done. No one else would take my call or could get to me within two months. They agreed to help me out if I payed for the extra travel time to get to my location, which is more than fair. Communication was excellent and the crew arrived on time. The crew were the most professional and knowledgeable I have had on my property and spotted issues that I had missed. The excellent work was done efficiently, safely and fast. In the end, pricing was very fair, especially given the quality of service. I don't think you could find a more satisfied customer.
Paul G
2018-05
Western Roofing turned me into a lifelong customer today. I went into their office yesterday afternoon after finding out that the home I was selling needed some repairs. They were out first thing the next day, were very professional, educated me on what I needed and took care if it within hours. I simply cannot say enough nice things about how they do business, their follow through, etc. If you are reading this review and need roofing services, CALL THIS COMPANY!!! Big thanks to Tim, their GM and the guys who came out in the rain to save the day.
Rich W
2020-05
A day after posting below, I have received contact to set an appointment and will continue to adjust this review accordingly. Thanks.------------------------------------Unfortunately, after 4 months of trying to reach this company, including phone calls, a personal visit to fill out a form a month after no call back, following up again in month 3 to give another opportunity, only to have the folks not call me back,... then an email to me to turn the job down with info that clearly showed they didn't understand the job, told an appointment would be made "next week" only to not get the promised call back to schedule the appointment to look at the roof. Weeks, and months later, nothing this company has done shows me a professional operation... Sorry... Maybe they do good work if you can actually get them to call or show up.
Stephen Randall
2021-05
Cranked out a 1200 square foot roof in a day and a few hours! Chase and his crew were fast and efficient. I was especially pleased with the crews' professionalism, attention to detail and adherence to to state regulations regarding the covid pandemic. They also left the worksite clean and tidy after each day.Services: Roof repair for storm & wind damage, Roof installation
Kelsey
2021-05
Water started leaking in our kitchen, we called and they came next day! Very responsive, fast and professional. We will definitely use them in the future!Services: Roof repair for storm & wind damage, Roof repair
Ryan Isaac
2019-05
Tim from Western Roofing was on top of everything even coordinating with another project manager to work together. Roof looks amazing and was done as we requested.
Michael Payton
2023-05
What a male Karen lol. Dude gets mad because his neighbor is under construction and trucks are pulling into his drive way to back up.God I’d hate be next door to this guy.
Paula Heuser
2019-05
Fast, good price, quality. I am shocked that the final cost was LESS than the quote!
Mark Edwards
2021-05
Disturbing that they don't take credit cards for payment, but work done was solid.
Bruce Gumbert
2020-05
Great quality and quick response for warranty issues
John mix
2018-05
I work here
Monday | 7:30 AM-4 PM |
---|---|
Tuesday | 7:30 AM-4 PM |
Wednesday | 7:30 AM-4 PM |
Thursday | 7:30 AM-4 PM |
Friday | 7:30 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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