4.7 (51)
770 Commerce Ave, Longview, WA 98632
(360) 644-1887
theroofdoctor.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Megan Moon
2024-04
I love working with them. Their workers are all so friendly and they’ve been happy to help me and help me quickly. They came out for an emergency repair around my chimney and it was a quick and easy fix. Even though it was after hours, they didn’t even bill me for it since it was so simple. Charles sounds like a great boss and I’ve worked with him directly too. Estimates are fair and accurate. The office is also friendly and helpful. Just all around great people.
Melissa Michael
2024-02
Great experience working with Charles at The Roof Doctor on a new roof for house and garage. He checked the roof thoroughly before providing the estimate. Since we couldn't be there on the day of the job, he was very communicative about the status of the job, the rotten wood they found that would need replacing, etc. He answered all our questions and was super professional and helpful. The roof looks fabulous too, and we are very pleased.
Alicia Bate
2024-02
Very impressed with their customer service - there was a miscommunication about the job we needed done initially and we were feeling anxious about our roof’s leak. So I sent a follow up message in over the weekend and first thing Monday morning they called and fixed our roof before I even knew they’d be there! They were polite and listened to what we needed, and did a good job fixing our roof!
Kym Gensman
2023-12
From the moment I called, to the time of my estimate, to getting my roof to paying to having the roof put on to paying my balance, the whole experience was amazing. At no time was I swept under the rug, ignored or told something different. Honest. Affordable. Experienced. The workers put my roof on in one day. My roof was 40 years old, so it really was at the end of its life. Charles was so close in his estimate of how much plywood might be need to reproof, I only need 7 more then he estimated.when it comes time to do my shop and my offshoot of my porch. I'm definitely calling back. I will say the estimate was not the cheapest but also not the most expensive, but they way I was treated through this whole process is what got my business.
Stephen B
2024-03
Installed two new attic vent units and replaced ridge tiles, Roof Dr did a very nice job. Courteous customer treatment and communication, prompt quote, which is an extreme rarity these days.. We look forward to working with Roof Doctor again, always something to repair here!
Ken Halverson
2024-04
Charles came out and gave a quote on my ridge cap. He didn't leave a detail out. He was very informative and also followed up with top notch work. Very pleased with the roof dr.
james batchelder (Hurtful JAB)
2024-02
These guys are the best.They were very affordable on pricing, very professional, And well organized. All of the guys We’re fast and efficient. They know what they’re doing. I literally had no doubts or regrets. I can’t believe they did my entire roof, stripped and reroofed in one day they cleaned up their mess so that you would’ve never even known they were there. I never leave reviews for anyone, but I was just so happy with the service I would recommend them to anyone. If you have a leak or your roof is terrifying you every time it rains like mine did to me, call the roof doctors up, they will come out take care of you and leave you with peace of mind. Thanks again, everyone
Rebecka Rood
2024-02
I had a nightmare of a roof and i called three companies to come and take a look.The roof doctor came and Charles was knowledgeable and informative. They also gave me a reasonable quote. They finished in one day and had my roof looking incredible. Thank you roof Dr. You all did amazing!
Jean Hartsoch
2024-02
Very respectful, very affordable, great options. Worked with Charles and his team. The ladies at the local office are wonderful too. Put me at ease. They offered very reasonable financing too
Karen Weil
2024-03
Roof Doctors did a fantastic job on our roof in Ryderwood, WA. Thank you Garrett and crew! We appreciate your hard work. Highly recommend!
Andrea Irwin
2023-05
The Roof Doctor was the best quote we received in terms of value and scope. Charles came the day after we called to get a quote, and he was thorough and helpful in the initial inspection to get a quote on the roof replacement as well as answering our questions. 3 weeks later the team was out to replace the roof and completed it in a single day, and he came the next day for one final inspection. It looks great and I couldn't be happier with how the whole process went!Services: Attic venting, Skylight installation, Roof installation
bob huntley
2023-06
Great professional job ! On time, cleaned up after job was completed. Charles took his time, explaining specs about the material and how it was applied. The crew was fast and courteous. Hard workers. Answered questions we had. Rate the job as 5 stars for sure !Service: Roof installation
Daniel Nelson
2024-02
Charles at the longview office is great, very professional. Honest company and work with you to get best quality for your budget
Ginger York
2023-05
After contacting several roofing companies over a few years, I knew instantly that The Roof Doctor was the company to hire. They indulged all my questions and were honest, timely & extremely efficient. From our initial contact to completion they were professional, not pushy and didn't try to sell me more than I needed or was looking for. I highly recommend!Service: Roof installation
Leanne Westerbur
2023-07
My roof was put on my 96 year old commercial building quickly and to my surprise did not cost as much as I expected. Garret, the supervisor was easy to deal with. The bid came in less than other bids.Service: Roof installation
Brittney Nelson
2024-02
Very professional, worked in the rain, got huge job done in a day. Very affordable. Highly recommend 👌
Markus Hoffmeister
2023-05
Roof Doctor was the only roof contractor that returned my call. I called two other roofing companies, (one is located next to the Longview Transit Center and advertises on the radio), and my calls were not returned. I requested a quote from Roof Doctor via their web form and got a call back the same day. That same week they came out and gave me a fair and reasonable estimate on a Friday. Monday morning I got a call from the roof technician telling me he was working on the roof, reiterating the work to be done (replace all seven of my box vents) and that he would be done soon. And, the amount on the billing invoice was the same as the estimate: no extras, no surprises. I am very pleased with the quality of work Roof Doctor performed, and am very relieved that my roof doesn't leak anymore from the cheap plastic box vents that were originally installed. (Whew 😅) Thank you, Charles (estimate), Jeff (repair) and Roof Doctor!
Barbara Christopher
2024-01
Charles and Scott where amazing.. Never seen such professionalism. We need more of this! You can all learn from these guys! Appreciate you!!!!
Donovan Kirkpatrick
2023-05
Charles Graydon was very professional and didn't beat around the bush. He listened to my concerns, inspected and gave us a very reasonable quote with a Military Discount. The very next day a small crew was here, fixed the problems and cleaned up the area. The office was very friendly over the phone when I paid my bill. I will most definitely use them in the future. Thanks to the entire team.Service: Roof repair
Charles VanCleave
2023-07
Good price very fast and reliable.Cleaned up full mess.Only took 5.5 hours for a full new roof.Polite staff and office.I highly suggest this company.Service: Roof installation
Danial Levins
2022-05
The most professional business I have used in Longview! They were very reasonable on the quote. Showed up on time and finished under time. Cleaned up everything and the roof looked great. Thanks to Garrett and his crew for all the hard work and dedication. True professionals.Service: Roof installation
Linda Holt
2022-05
The two guys that replaced my front porch roof did an excellent job, they were polite and professional in their work. This was the second time I’ve used the roof doctor and both times my experience with the Roof Doctor was great. I be recommended them to others because of their excellent work and professionalism. Great kid Roof DoctorServices: Roof repair, Roof installation
Nathen
2019-05
They did an awesome job on my house a few years back. I found a leak the other day and I called at 7:30 in the morning (30 minutes before they opened) and Tina answered right away and sent someone over within an hour to take care of it. The workers that came went above and beyond what they needed to do and were very professional and polite with my wife while I was at work. They are an awesome company and I would recommend them first to anyone needing roof work.
Russell Timms
2023-05
Needed small re-roof for installstion of solar panels. Estimate on Wednesday - reroofed on Thursday. Could not be happier. Professional crew and excellent result. Recommend them with five star rating !!! Dr. Russell Timms , Longview WA 98632Service: Roof installation
Mathew Ellano
2020-05
Being new the area we relied on our new fellow community members to recommend a roofing company to use. We chose Roof Doctor to do the job and are very please with the out come. The crew was very polite and went above and beyond to meet our needs and exceeded them. We are more than happy to give them a great review as they earned it.
David La Rue
2023-10
Called them they came out to check out the situation the shot me straight and then they did the job professionally cleaned up the mess and left me a beautiful roof
Dianna M
2022-05
Exceptionally professional, friendly and knowledgeable staff! Garrett and Charlie came to our house to bid a job for us. These two gentlemen were respectful, courteous, friendly and professional.
Adam Blagg
2020-05
Work was outstanding. Price was right on. Crew was friendly and trustworthy. Clean up was perfect. I have been in construction for 25+ years and know what I am looking at. Highly recommend these guys!
Scarlet Tay
2023-05
Charles came and did a quick assessment, and fixed the problem very quickly. He was polite and even tolerated my obnoxious dog graciously.
Lau Ly
2018-05
Worst company ever I would not let them mow my lawn, installers do a terrible job and they use CHEAP products do not be fooled by there 2 reviews on google they should not even be installing roofs. Call a real contractor who doesn't do shady stuff like them. They are the cheapest out there for a reason!!!
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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