5 (100)
2016 Logston Blvd, Richland, WA 99354
(509) 987-7818
alpineroofingpro.com
From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jessica Hudson
2024-04
They had great communication, from getting an estimate, to scheduling, to communicating about issues. The crew worked fast and efficiently and it looks great!If I could do partial stars, I would give 4.5 stars. Prior to the work starting I was asked if I have kids or pets, because if so they would do a more thorough clean up to ensure there were not stray nails and debris. After they had left, just walking around, I picked up 10 total nails (the pic showing a few) and other debris. I have two little kids, so the fear of them finding something they shouldn't or getting hurt while playing outside was a major concern for me. I called them, and they said they would send someone out to do a more thorough job. After a few scheduling hiccups to have a worker come back out, it did finally get taken care of and I was pleased with the clean up they did. I just wish it had been done initially as I understood.Besides that I would definitely recommend working with them!
Trudi Eason
2023-12
I had a few shingles that flew off my roof with every strong wind that came my way. My house is only two years old so very concerning to me. I called Alpine Roofing. Got a quote from them and they were out the next day! My roof is fixed and I don’t have to worry about winter damage from the snow. Thanks to Alpine Roofing, I can rest easy this winter.
Vicki Perry
2024-04
I have been working with Alpine Roofing for the last 8 months and I will never work with any other company. They do excellent work for both roofing and siding. The guys are always helpful and friendly and whenever I need them to help me with a quick schedule change, they are always very accommodating. I would give them more than 5 stars if I could.
Joshua Hundeby
2024-03
Alpine roofing and their team were amazing to work with start to finish. When I called, Ben came out and was able to get me a quote within 24hrs, to have the old roof tore off and new roof installed. The team showed up a couple weeks later and the installation was done in within three days. I would highly recommend Alpine Roofing and their team to anyone who is looking for quality work. Thank you!!!!!
Andrew G
2023-06
There was some damage done to my roof after a few windstorms that we've had here in the area. I contacted Alpine Roofing and got a quick response from both Ben and Mike. A roof inspection was completed and Mike informed me that the roof was still in good condition after 20 years. They suggested a biobased product called Roof Revyve Rejuvenation, which is a liquid membrane shingle application that would extend the roof life by 6 years. They also guaranteed me a 6 year warranty on the shingles. A few years from now, I will be replacing my entire roof and it will be with Alpine Roofing. Thank you for your professional services!Services: Roof repair for storm & wind damage, Roof inspection
Tim Faix
2024-04
More shingles blew off my roof so I called a couple places. Alpine had an inspector out here in 1 hour, he noticed several other issues and I got a quote with multiple options 30 minutes later. Two or three hours after selecting "option 1" Another Alpine truck arrived and the shingles were replaced promptly. Ben, Sal, and Sean we're a solid team for alpine. With efficiency, quality, affordability I can't think of a reason why I wouldn't use them to replace my entire roof when the time comes in the near future. Thanks Alpine!
Don Hoyer
2024-04
I really appreciate the work Alpine roofing performed for our company. They took the time to ensure a leak was repaired before repairing the damage the leak caused. Mike C always took the time to discuss the best options for us to make informed decisions. I will definitely hire them again for our roofing needs.
Rick Wingfield
2024-04
Alpine roofing did great. They gave us a very reasonable quote, stuck with the quote and did the job the right way the first time. Friendly and professional. Would recommend.
J Eyre
2023-05
This is a fabulous company to work with! They had the best bid out of the 6 bids we received. They use quality materials along with providing excellent and professional service! The crew was pleasant, helpful and efficient. You can see the friendly worker in the photo. They put down coverings below to catch any debris and they clean up at the end of the day as well. Ben was great to work with. He is extremely prompt in returning calls and all communication throughout the process. Communication and excellent customer service is a strong point with this company! The roof looks great and I am happy that we chose to go with Alpine! I am impressed and satisfied and would not hesitate to recommend them anytime!!Service: Roof installation
Arthurgilead
2023-06
The tear-down crew and the installation crew were both incredibly fast and cleaned up after themselves completely. Customer service over the phone was great, and it was easy to schedule. I could not have asked for anything more. Professionalism at its best.Service: Roof installation
Alexandra MacKenzie
2024-01
Great people to work with! My elderly mother couldn't recall who replaced her roof which was now leaking, and Alpine came out, and knew immediately what company had done it, initiated a claim, did the repair quickly, and everything was handled smoothly. They took a big load off my mind by handling all aspects of the repair, and had great communication throughout. Have already recommended them to two friends and will use them if my own house needs any roofing work.
Dan C
2023-05
These people are awesome and on the ball. We had a high wind storm late last night. I noticed some of my home’s roofing was blown off and damaged, so I contacted Alpine Roofing. Mike responded right away. Shawn came over this morning, looked everything over and replaced the damaged roofing right away. It’s done and I’m impressed. Thank you Alpine Roofing you’re the best!
Elaine Fross
2024-04
called alpine, They helpMeWith my insurance got my Shingles replaced and then sprayed gave me about5 to 6 more years of roof life. They were very helpful. I really Appreciate them.
Leslie
2023-12
Alpine Roofing just finished a complicated and challenging concrete tile roof installation for me. I am very impressed with both Mike Chavez and the entire crew. All work was done above and beyond expected quality levels. Communication was always very professional and very clear. I am very impressed and will definitely use them on other projects.
Jackie Marshall
2024-03
Alpine Roofing is a great company for roof replacement. They are efficient and reliable. The people in the office are also knowledgeable and keep in touch while the project is being done. I highly recommend them!
Amber Gideon (NotThatAmber)
2023-12
From the beginning to the end of the process, Alpine was exceptional. When we decided we needed a new roof I asked for estimates from a few companies. Alpine was the first to get back to us, and the easiest to set up an appointment. Within an hour after they came out to measure the roof, I had an estimate emailed to me with 3 options and details explaining the difference between them. They also offered financing options. We didn’t use that so I can’t speak to that process but it was an option offered.After all the companies we contacted came out and gave us their estimates we sat down and made a decision. The difference between the different companies estimates was fairly small so that actually didn’t factor into our choice. How we made the decision was based on our interaction with Alpine in the estimate process. They made a great impression from the beginning and everyone we spoke to were professional.Once we accepted the bid, paid half as a down payment and chose the color of roofing, they went into action and kept us up to date on weather conditions and when they would be able to begin the project. I never once had to call them and ask them what the next step was because they kept me up to date via email, text and occasionally a call.The day before the material was scheduled to arrive they had a toilet delivered to our property. I don’t know if this standard practice but I was really happy to see that they provided this for the crew.The next day, the material was delivered to our property and two days later we had a new roof!When the crew came out to remove our roof I was so impressed at how they set up with the tarps, etc, to keep the mess to a minimum and make clean up easy. While they were only roofing for two days, they NEVER left a mess. I swear to you, they left our yard in better condition than they found it. I have not found a single nail or stay piece of roofing anywhere.The roof itself looks great, but what really sold me on this company was how they handled the entire process and made it so easy for us. I would 100% recommend them.
Jeff Antrim
2024-02
They did a fantastic job and the pricing was very reasonable. Was referred by a neighbor who used their services; hired them to repair my girlfriend’s roof as well as my ex’s roof on the house we both own in Kennewick. Would highly recommend.
Vanessa Paurus
2024-04
Great communication on everything from quote, scheduling, and work updates. Very competitive pricing from other companies I got quotes from. Was able to get me scheduled quickly. Appreciated not trying to upsell me for more than the fix I needed.
Bethany Letcher
2023-10
We had a great experience working with Ben! He’s a great communicator and is very reliable! We had originally planned to have our roof replaced in Fall 2022 but had to postpone due to weather. Ben kept in touch with us during the waiting period and was flexible in finding a time that worked for both of us to install our new roof! Also, their workers did a nice job and cleaned up well! We would definitely recommend Alpine Roofing!
Jennifer Ferrill
2024-02
We needed an emergency roof replacement and Alpine Roofing was extremely helpful in getting things done quickly, from working with the insurance company to installing the roof. They did a beautiful job! Thank you.
Mikael Sant
2024-02
Quoted fixing my roof and got it done same day. Extremely professional and on time and they get the job done as promised. Mike and his team are highly effective on all of our residential and commercial jobs as well.
Randall Henry
2024-04
I chased a window leak for 10 years. Alpine diagnosed the problem, and quickly did a repair. Two rainstorms later, and my leak is gone!
Jenny Pabuaya
2023-11
They got the whole roof to my house, my shed, and my garage done in just ONE day! We had a really great experience with them. They helped us out through the entire process and were always so kind. Would highly recommend!Services: Roof repair for storm & wind damage, Roof damage repair
Marjorie Rogers
2023-05
Alpine Roofing was great from start to finish. They contacted me immediately and Mike came out to give an estimate the next day. Very professional, good w/communication & did everything they said they would. I was impressed w/cleanup and how quickly they replaced my roof. I would highly recommend Alpine Roofing. Top notch!!Service: Roof installation
Kathy Schulz
2023-05
Alpine Roofing is all about the customer and they do a high quality of work. We had some issues with our insurance company, and they had our back throughout the whole process. Ben and Mike ALWAYS responded to my questions in a timely manner and never once made me feel like I was an inconvenience. Mike was present for our 2nd inspection from the insurance adjuster, and he was so professional. We ended up getting a full roof replacement, and once everything was said and done, they scheduled to replace our roof within 2 days and had the job finished in 1 day. Our roof looks absolutely fantastic. One of our backyard neighbors saw their work and hired Alpine to do his roof! I can't say enough about the support we received from Alpine, and there aren't enough stars to rate them. They are our #1 recommendation. Thank you to everyone at Alpine for making our roof replacement happen! We are forever grateful!Service: Roof installation
Bekki Ferea
2023-09
They responded quickly to my phone call and inquiry when many places i called didnt even phone us back. They were able to see us quickly and fix the roof fast. Completely finished in one day. The workers were friendly and efficient. They left the property clean like they hadn't even been there. They were able to work out payment options with my landlord as well. Would definitely refer them to anyone
Anne M
2023-07
Alpine Roofing did a phenomenal job replacing my roof after damage from multiple windstorms. The owner, Ben, went over and above helping me go through the process working with my insurance company and getting additional financial assistance from a separate company to help make the work truly affordable. Ben also took time to bring over shingle samples for me to choose from and even special ordered a new chimney cap since mine was lost in one of the windstorm. The crew was ontime, and worked very hard on a hot day, and went over my lawn 3 times to ensure they found all stray nails.I recommend Alpine Roofing very highly and have already recommended them to a coworker! Great prices, hard working crew and excellent customer service.Service: Roof installation
Ethan Shotz
2023-05
I recently had my roof replaced by Alpine Roofing Tri Cities, and I can't express enough how satisfied I am with their exceptional service. From the very beginning, they stood out with their extreme responsiveness - showing up at our house for an initial assessment within just one hour of our first inquiry. Throughout the process, they maintained almost daily contact, checking in with us about our insurance claim and working directly with our insurance company to dial in a quote that matched the claim amount.I had the pleasure of working with Ben, who was nothing short of fantastic. He ensured that our experience was smooth and stress-free, making the entire process a breeze.Services: Roof repair for storm & wind damage, Roof repair, Roof installation, Roof damage repair
James Simpkin
2023-09
They communicated when they would be doing the work. They did a great job. Finished the job in a couple days. We’re mindful to clean up every night so our dogs could still use backyard. Highly recommend them for roofing.Services: Skylight repair, Roof installation, Roof damage repair
Debbie Minnehan
2023-05
Very professional, reliable, trustworthy, high quality work! Our new roofing project looks fantastic! They were on-time, easy to communicate with at anytime, and did a great job replacing our roofing. Thank you Ben and your team! Couldn’t be more pleased! We have already recommended Alpine Roofing to some neighbors & friends.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair
Monday | 7 AM-8 PM |
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Tuesday | 7 AM-8 PM |
Wednesday | 7 AM-8 PM |
Thursday | 7 AM-8 PM |
Friday | 7 AM-8 PM |
Saturday | 7 AM-8 PM |
Sunday | 7 AM-8 PM |
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