Black Diamond Roofing

Sharon Burnett Engles

2024-04

Crew showed up on time and started by putting tarps on all sides of the house to catch any debris that might fall. The roof was completed in a day and half. Crew used magnets to sweep around the house after they removed the tarps. Great job and polite crew members. Thanks Black Diamond Roofing. We'll highly recommend you.

April Wallace

2024-04

Black Diamond is an amazing company to work with. Every single one of the employees is personable, helpful, and knowledgeable. They completed a full roof replacement with all boards within 3 days, kept our house as clean as they found it, and provided us with the ultimate piece of mind. My husband and I are more than pleased and would recommend them to all of our close friends!

Colt Wallace

2024-04

All around great job. My wife and I bought our first home with an absolutely disaster of a roof. They came out and got the job efficiently and cleanly. It is nice to have the peace of mind to have a quality roof over our head every night. thank you Black Diamond roofing!

Sundy Oltjenbruns

2023-10

Black Diamond roofing did a fantastic job on my roof, my roof is now the talk of the neighborhood! Due to the windstorm around November of 2022 in West Richland, I needed a new roof. I wanted a specific style shingle rated for hurricane style wind loads from GAF. I Looked up on the GAF website and only Black Diamond roofing was certified to install it in Richland. Gave them a call and they installed a beautiful new roof with quality workmanship. No messes to be found on any day they worked on it. Quality at its best! Highly recommended!

Anna Lipinski

2024-04

We hired Black Diamond to do a small roof repair after several high wind storms blew off some shingles. We originally used another company whose repairs did not hold with subsequent storms, but Black Diamond's repair has held for over a year. We recently found some additional missing shingles and they were able to fit the repair into their schedule the next day! We appreciated their quick response.

Rog Haf

2024-04

Aaron was out & gave us an estimate to repair wind damage to shingles on our roof. He was very professional, honest & courteous. I would recommend Black Diamond to anyone who needs roof work done. Will call them again when we need roof repairs or replacement.

Anthony Rodriguez

2024-03

Josh is a very thoughtful minded owner. Kept us in the know, scheduled a crew, stepped up to the plate after the weather cleared. A two day window of professionals showed up Monday morning. Demo and prep work completed day one.Tuesday roofing materials showed up and the gunslingers got it done. By the end of the day two, the crew had done a great job finished and cleaned up after themselves. Impressive and highly recommend these guys.Two days later insulation crew cleared up old material. They came back the next day and blew in new insulation. A pleasure working with the Black Diamond Crew. Thank you for doing a great Job! Kristen and Anthony.

Amber Stutzman

2023-05

I live out of state and reached out to Josh and he was very responsive in helping me get a new roof on my dads house asap. (BTW the other companies I contacted wanted me to be there at the property to just give me an estimate even though I told him I don’t live there!)Josh was quick to go out to the property and email me an estimate as I had requested and he came highly recommended from a few people in town that I know and they were able to do the roof sooner than expected which was fantastic as well as anytime I had a question he was there to either text me or call me back quickly so I appreciate the communication and responsiveness and the suggestion of color that would look good in the house. Everything turned out great… so I had him do my other house in that area a few months later.I’m not sure how the crew did with the cleaning up process, but I haven’t heard any complaints from the renters so it must have been good cleanup as well.Service: Roof installation

Keith Roge

2024-04

This crew sets the “Excellent Bar,” where it should be! You name the job and they excelled. Showed up on time, went to work with crew focused, on task and got it done! After the beautiful roof was installed, I really appreciated how they cleaned up the place!Dont want to forget Isabella, their secretary that was so helpful too😊You won’t go wrong using BLACK DIAMOND ROOFING!

Kristy V

2023-05

Black Diamond did a fantastic job replacing our roof! It looks great and the crew took took extra care to remove all the nails from the driveway, lawn, and street. I was very impressed with the quality and professionalism from the quote to completing the job. This is a great company and I highly recommend them.Services: Roof repair for storm & wind damage, Roof repair, Roof installation

MaryAnne R

2024-03

Andrew from Black Diamond Roofing is awesome to deal with. He scheduled my roof to be replaced as soon as he could fit me in, which was a relief since some shingles were missing and the amount of rain we have been having was a very real concern. The guys that did the roofing were so nice and got the job done in one day. I would highly recommended Black Diamond for any roofing needs. They highly deserve the “Best roofing company in the Tri-Cities” award! MaryAnne R.

Jennifer B

2024-02

These guys are amazing! I had an active leaking roof that I had another company "fix." After a few days my roof was still leaking from all the rain in the tri cities... so I called Black Diamond Roofing in hopes they could figure it out. Needless to say, I should have called Black Diamond Roofing first! They showed up on time at the scheduled day/time that they promised too (the other company no-showed me several times). Their roof estimator provided me with in-depth details about what the problem was with my roof and provided a very reasonable estimate. I was put on a urgent list for repairs due to the active damage (leaking water into my house). They had a crew come out and fix everything asap. Very professional, amazing communication with their customers.... and most importantly, I have NO MORE leaking roof! Thanks again Josh/Jake!

Phil George

2024-03

Jake was very open to all our questions when we were considering what to do, he was patient and explained all the options available to us. The crew did a beautiful job on the roof, I have had a number of people stop by and say what a beautiful job they did They did not cut any corners, the crew was very responsive and thorough in the clean up. They communicated very well with us throughout. All in all, it was a very positive experience.

Len Habel

2023-09

Our new roof was the quality we expected. The crew worked hard, were responsive to questions, and did a great job cleaning up. Our neighbors even commented what a great job they did. Would recommend!

Jake Ryan

2024-02

We live all the way over in Montana, and were needing a new roof before having solar panels installed on the roof, and our solar provider contracted out with Black Diamond. We were very impressed with their professionalism and overall workmanship over the few days they were working on our roof. The crew was super nice, hard working, and very thorough in their work from the first roof access to the last bit of cleanup—and this was in the first week of January, so not the ideal roofing season, either. Our roofline is super close to our neighbors, and the BD crew was very considerate of our neighbors in the process, and that’s something we were grateful for. The crew was even able to disassemble and dispose of two long-unused & needless chimneys that were a major leak hazard. Our only regret was that we missed them ringing our doorbell when they finished up, and we weren’t able to tell them bye. Even though we didn’t interact with them much—that was mostly our solar providers—I would highly recommend Black Diamond, they provided a fantastic experience from start to finish.

Ted Hansen

2024-04

I have to say that Jason and his crew did a wonderful job on this project. The entire team were hard working, efficient and polite.......and most important to me, safe. They resourced and installed the flashing / siding on my dormers very professinally, without incident. Thanks for the great work.Ted H.

Paloma Moreno

2024-01

This company has the greatest staff(bilingual ) and service, Jeremy and Josh saved us from all contractors that didn’t meet the requirements for our roof installation!!! We are so thankful!!! Five star isn’t enough… we would definitely put a 10, also they drove almost 23 hrs to get the job done!!!

John Dodge

2023-11

in today’s world, it is very rare to get the level of customer service, character and integrity shown to me by Jeremy and Black Diamond. They were here to fix the damage done by another vendor and exceeded or I should say far exceeded all of my expectations. They went the extra mile at every turn. I have projects that need to be done in the future and they will be my first and I repeat only call tremendous job guys. We are so happy you now have a customer for life five stars is not enough I’d give you 5000 if they would let me. if you have a project that needs to be done exactly the way they say they’re going to do it. Do not hesitate to call Black Diamond today once again from our household thank you so much for far exceeded our expectations!!!!Service: Roof damage repair

Jessica Orozco

2024-01

Thank you for the amazing roof, prompt service. And a special thanks to your crew and office team. And especially to Josh for helping my family. 10 out 0f 10 I recommend Black Diamond to everyone.

Jeremy Staab

2023-09

Black Diamond roofing did our West Richland home this month. They were great, professional, on-time, and did a great job. Tear out to replacement in one day! The new roof looks great and they did a good job of removing all debris. They even came back and did a second pass with magnets for nail removal. Good job team.!

Betty Palmer

2023-09

I had good experiences all the way from the initial contact to coming home to a new roof (done in 1 day including clean-up). The emails, texts, phone conversation & single shop visit were easy & efficient. They were also willing to remove annoying false dormers & I like the color Josh suggested. I gladly recommend Black Diamond Roofing.Services: Attic venting repairs, Roof repair for storm & wind damage, Roof installation

Sophia Stachofsky

2023-06

Wow! This business will come highly recommended from me! Today I had a roof removal/replacement and they did the job very quickly, and left my patios cleaner than before they arrived for the job. I’m very impressed with the work that was done, and how nicely the work was done! My roof looks amazing and they replaced the vents as well. I am extremely satisfied with this business from the estimate with Andrew, to the new roof. Very professional business, very nice quality materials, and very impressed with the quality and hard work that was put into the job. Nice job, crew! And, the cleaned out rain gutters was a plus I very much appreciated and was so very considerate doing something like that, that was not even expected. Thank you, black Diamond! 12/10 highly recommend! My new roof looks beautiful.

Jim M

2023-06

Black Diamond just finished my new roof in what I consider record time!! Christian and his crew are the most efficient crew I have ever seen! Came early on Monday and by Tuesday afternoon my COMPLETE replacement was done! And the job is FANTASTIC! If you have to have ANY roof repairs/replacement needs I STRONGLY recommend Black Diamond! A million thanks to Christian and his crew, Dave, Josh, and EVERYONE at Black Diamond that made this a VERY happy SUCCESS!!

Brian Stark

2023-06

Josh and his team at Black Diamond Roofing are amazing! They came in and quickly and professionally took off the old roof and put on a new roof in less than a day. Professional, courteous, efficient, excellent work, cleaned up everything before they left, and great value for money. If you need work done on your roof, there is no need to call anyone else. Just get a quote from Josh and run with it!Services: Roof repair, Roof installation

Jon “DC” D

2023-05

Josh and his crew were great. From start to finish everything was communicated. His crew was professional and did an amazing job on the roof and completely cleaned up when they were done. I would recommend Black Diamond to anyone with roofing needs! Will definitely use them in the future.Service: Roof repair

roxana christman

2021-05

Josh and his crew were amazing! They replaced the roof and fascia in just 2 days, as promised. They were professional, on time and the most cheerful folks ever. It's apparent this company has figured out the magic. Highly recommended for a stress free, quality job done with a smile.Service: Roof installation

Suzi Tarr

2023-05

These guys were awesome, let me know exactly every step of what they were going to be doing. They made sure I was good with everything that was going on. They made sure not to let my dogs out and were super nice. After the roof was done they did a fantastic job of cleaning up, couldn't even tell that they were here! Except for my new beautiful green roof. I love it. Thank you to all the guys at Black Diamond for a job well done.Service: Roof installation

Katie Thornhill

2022-05

Black Diamond is a superb roofing company and we would recommend them to anyone! Josh and his crew were so efficient and impressive! I was amazed at the way everyone was to work before the clock struck 8 each morning! Every person on the job was joyful and helpful and their cleanup was impeccable. We have enjoyed the peace of mind that we have had over the past several weeks of rain and snow, knowing that we are safe and secure with our new roof. Thanks Black Diamond!Services: Attic venting, Roof installation

Michael McCargar

2023-05

My roof was damaged in a wind storm back in November 2022. After several bids I decided to go with Black Diamond and couldn’t be happier! The work was done in one day and looks great! The crew was very friendly and cleaned up the job site to perfection. I would highly recommend their services!Service: Roof installation

Eli Allen

2023-09

Highly recommend. Josh and co are invested in choosing the right materials, the right method, and will stand by their work. They were not the cheapest bid we got but their high level certifications and stated commitment to satisfaction reassured me that I would not be stuck with a hack job and ghosted by the less expensive offerings.Sure enough, I needed a couple areas re-finished after the installation to meet my needs and Josh made the process completely painless. Special shout out to foreman Oscar who did before and after walkthroughs with me to make sure my concerns were properly addressed.One thing to be aware of if you are doing work that involves your gutters being taken off: they do not re-install gutters by default so either ask for it to be included in the quote or have a plan for replacement afterwards.Services: Roof repair, Roof installation