4.4 (54)
677 George Washington Way, Richland, WA 99352
(509) 473-0400
nowremodeling.net
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amanda Efterfield
2024-02
Now offered the best warranty coverage. Hunter Dixon was very knowledgable and helpful with our roofing project. The roof looks great and the warranty coverage is best available. The process was fairly easy and the job was completed in a short amount of time.
Wendy Nuxoll
2024-05
Zack came out to give us estimates on new gutters and a new back door. He was super friendly, easy to talk with, knowledgeable, thorough, and efficient. He didn't waste time, but wasn't in a hurry either. He answered all of our questions, and we really appreciate that he wasn't a high pressure salesman!
Danielle Fox
2024-01
They were great! Things were done fast and easy. Cleaned things up and put things away! So thankful for Hunter and Josh! Ask for them if you need a new roof!
Pernell Hodges
2024-03
My '70s home had original windows on the front, I contracted NOW Remodeling to replace them. I worked with Hunter and Jerry for the initial part on November 18th; they provided the estimate and much of the explanation of how it would work. Everything went pretty much exactly how they had explained it would. They were well equipped to show us various components to the windows - I did wish they had window obscurity samples on them, but they did have a video to show. Overall, I was very happy with Hunter and Jerry's service; they are very personable and my cats liked them. They also came to my house the day after the install to close the loop.About a month after initiating the process, Zach emailed and confirmed with me my contract and that the windows were what I wanted, etc. He made the order (I assume) after it was all sorted out and the precise measurements were taken.Shortly after Christmas, Miguel measured my windows for the refined, concise measurements to ensure good fit before the ordering actually occurred. Miguel was very meticulous in these measurements - both noted during the appointment and after windows were installed with no problem. Some of the windows would be installed in a space with rock exterior, which is not a forgiving material.Windows arrived and were installed on February 6th. It took all day (6 windows, one being particularly large). Miguel and 2 others worked from 8:20 am to 6:50 pm to install all six windows and trim the interior of each one. I was very impressed with Miguel and the 2 others (I didn't get their names), they had a good system, were very respectful, and were very hard workers. They cleaned up after all the work, and honestly I think they cleaned up some of the mess that was there before them... My large picture window needed to be broken and the frame sawed in order to be removed. Though (of course) loud, they made sure no glass stuck around afterwards.I am very happy with my windows. They look really good. They feel good to use. I love the double locking mechanism, I love the safety-stop to prevent it from opening beyond a certain point, and I particularly love the framing. I only had them do half my house, so now I need to frame out the other half...I expect I'll use NOW Remodeling to do the rest of the windows in my house when I can afford to do so, but home improvement is a marathon and not race.
Linda Rudisill
2023-09
Very nice, friendly sales reps. Good prices. Good products. Jerry and Hunter were great 😀 The install turned out super quality!!!Services: Home renovations, Remodeling
Deborah Martin
2024-02
Hunter and Jerry were very thorough explaining the roofing process and my options. Then the roofers were there 2 days after the contract was completed and the roof was the day after that. I'm extremely happy with how it looks.
Yesenia Mendoza
2024-01
I do not recommend. We signed our contract to get our windows in October 2022 we did not get our windows until February 2023. We had to sign new finance contracts because the one we signed in October expired. Our interest rate went up and our credit score was checked twice. When our windows came in 2 windows were measured incorrectly and a couples screens were missing so they were reordered and it took another 2 to 3 months to get new windows and screens. Our screens were bent and had to be reordered a 3rd time. Even after the 3rd time one last screen did not really fit and it was forced in and now it cannot even come out. We were promised a new one and they never brought it. I had contacted them several times and now just gave up on the last screen.
Crowes Less Lethal
2024-02
All I can say about Now Remodeling is that they spend hours in your home without divulging pertinent information that would be essential in making an informative decision. Please do your do-diligence in dealing with this outfit. They did not have the correct window count on our home, the wrong window trimming, etc. Buyer beware....!
Sheri Crowe Under HIS Wings
2024-02
These people where in our home over 6 hours I would advise not to use these people they had everything wrong on the contract put my info through to the loan company with out my approval or signature then had the..... to call and tell us that they didn't trust us. If you have this business out beware and vet them good.In responseWe had no idea what we were getting so how can you say our budget????With the unprofessionalism on your behalf we have contacted to BBB and Federal Trade commissioner and anyone else that we can. Your company sir is unprofessional to sit in someone's house that long trying to convince us to go with your company when we told you we had no idea what we were getting you for upset and said we're cancelling this contract in all reality it is a true blessing. I would advise you as the manager or owner that you train your staff better
Andrea Leach
2023-12
We worked with Seth & Jerry to facilitate adding gutters to our home. They were easy to work with & we appreciated that they didn’t ever feel pushy. The gutters weren’t installed according to what we ordered, but Now Remodeling caught the error right away and sent the gutter company back out to correct it. Very good experience!Service: Home renovations
Desiree Lochmiller
2024-01
Just met Josh and Allen to discuss siding for our home.They were AMAZING!!! They got right to the point. No pressure. Everything was easy. Can't wait to see the results!! THANK YOU GUYS!
Debbie Hamm
2023-09
Seth was very informative and answered my whole long list of questions!F/U: Oscar arrived on the appt date to install the gutters and was THREE hours early!! WOW!! He was cordial, explained how he was installing the gutters, answered all my questions and was done in less than 3 hours! Beautiful job! I cannot say enough wonderful things about the people and this company! Seth came by for a walk through this afternoon to ensure everything was good and to my liking. I definitely will use then again in the future for any renovation projects! Thanks again NOW Remodeling. You rock.Service: Home renovations
Carol Emery
2023-08
We contracted with NOW Remodeling to put a new roof on our home. Seth and Adan did an outstanding job explaining what they were going to do and what the contract covered. Both agents were very courteous and answered all my questions including the quality of their products. The price quoted was a n ice surprise for how much work they .will be doing. Definitely a 5 star outfit.Jim E.
Suzanne Rettig
2023-07
Joshua came and really helped us get what we wanted. We were quoted almost twice as much by two other companies. After listening to my husband and I and discussing our options we choose have NOW replace our roof and windows. I would highly recommend this company. The professionalism and value are unmatched from our experience. Joshua had been our main point of contact throughout the entire process and has been a pleasure to work with.Services: Home renovations, Roof installation
Spike Adams
2023-09
I had several other companies come out to give me estimates new siding and roof. Not only did NOW give us the best value but Joshua Gahl was so thorough and really took his time to figure out what I wanted and to educate us on all the options available. He has stayed in communication with us through the whole process. We will continue doing business with Joshua and Now Remodeling for any future projects.Services: Home renovations, Roof repair
Janelle Weishaar
2023-08
They came to look at our siding originally. They gave us an honest opinion on our siding having 5 or so years of life left. I appreciate the honesty from Jerry and Hunter because everyone else just wanted to sell their products to us. We will call Now remodeling when we need anything further ☺️
Selene Hernandez
2023-08
Hunter and Jerry came out and provided great service, were super friendly, and explained everything super well. We got 17 windows, a slider, and hopefully a patio cover with a new concrete slab. We appreciate all of their efforts and time invested.Services: Home renovations, Basement remodeling, Remodeling, Patio construction
Tammy Blair
2023-09
After getting information and a few estimates we decided to go with Now Remolding. We met with Seth, we had a great time he was ready to measure show us windows and gives us the numbers right away and he answered all our questions. So excited to get new windows will keep you posted.
Ashlynn Burns
2023-09
We were skeptical on taking on such a big project, but Seth and Adan made us feel comfortable during the process of making this decision. We look forward to having our homes exterior transformed and for future business opportunities with you! Thank you!Service: Home renovations
Belinda Walter
2023-08
Ordered door replacements on March 24 and was told it would be six weeks. At 17 weeks I was told nothing had been done to start the manufacturing and there was nothing they could do about it. They did not offer any sort of resolution. They never contacted me, I had to call them. Worst experience with the vendor in my entire life. Do not use this company.Service: Installation
Breanna Curtis
2023-09
Hunter and Jerry came out to redo my estimate and helped get everything set up and the process of moving forward. Great people all around you can tell they love their job.
angel harris
2023-11
Seth was absolutely amazing! Great customer service, very easy to work with. Highly recommend asking for himService: Home renovations
Adna Maharaj
2023-11
Josh and hunter were very friendly, gave us a really good deal , will definitely recommend to everyone wanting to do remodeling.
Virginia Crawford
2023-08
This company was excellent to work with! Jerry and Hunter were patient and helpful so that we could understand the product and financing to make the best choice for our family! Would absolutely recommend!Service: Home renovations
g j
2024-01
Over 4months. Paid my deposit. No local office phone. Management and the sales man hard get ahold of and seem to be difficult keep in touch.
Garett Crawford
2023-08
Was kind and professional. They helped us get everything we wanted and Jerry and hunter did a great job making sure we were taken care of! Totally recommend!
Deena Iverson
2023-09
Seth and ADon came out and did an amazing job at explaining everyone aspect of the project, showed us samples, Drew up a diagram and really knew what they were talking about. They were top-notch!Service: General construction
Sandra Morales
2023-06
Hunter & Jerry came to my home to give me a quote on my windows, they were very professional, answered all my questions & were very friendly. Definitely recommend having them come out to your home.
Dayna Haywood
2023-09
I ordered windows in February of 2023 and the company measured them incorrectly. After the initial order came in, they tried to force the oversized windows into our house but we turned down the remaining windows after seeing how the first three were installed. We were told the remaining windows were reordered but it is now the end of August and I only get ghosted by these people. At this point I have no idea what to do.
Thelma Hedrick
2023-05
So far, very good. Just waiting for orders to arrive. Still within the time they told us to anticipate.Follow upInstallation and Follow up inspection were amazing, very professional and a pleasure to work with!Highly recommend this company!
Monday | 9 AM-5 PM |
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Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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