Modern Renovations LLC Roofing

4.6 (173)

808 N Queen St, Martinsburg, WV 25404
(304) 596-1339
mymodernrenovations.com

Claimed
Roofing contractor
Contractor
General contractor

From the business

  • Identifies as veteran-owned

Accessibility

  • Wheelchair accessible entrance

Reviews

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SAMUEL BILLMYER

2024-03

I saw Modern Renovations LLC Roofing installing a new roof on a home near my residence. I liked the work I saw them doing, the materials used and the length of time it took them to complete the job. A few months later I realized I needed a new roof on a rental property I own and a storage shed at the same site. I contacted Modern Renovations, quickly received a quote and agreed to have them replace the roofs for me. The work was completed quickly, all debris cleaned up and I had two beautiful new roofs to protect my property. I requested and received the fifty year warranty on materials and installation and am very happy with their work.

Jonathan Collum

2024-05

In July 2023 I had this contractor bid to rebuild my entire large 2 level deck. I was told it might take about 2 months to get a permit going and get me on the schedule. In late September 2023 I called to see where things stood and was told it was in permitting but they didn't have any other updates. This would go on from September until April 2024 with me calling the office about every 1-2 months to check in with always the response being that it was in permitting review. On several of those occasions I was told I would receive a follow up call with more information. Those calls were never made, I had to be the one to ask for updates. Most of the updates I received were directly from Jefferson County permitting office informing me that more information was needed to review the permit. Finally in April 2024 I received notice from the Jefferson County permitting office that my project was approved. I waited 4 business days and received no call so I called and the office booked my install for the following week. During the project work to dig the footers the workers struck my waste line to my septic and only mentioned it when I asked and they noted that yes they dug into it but it wouldn't be a problem and were able to work around it. Part of working around it involved cutting one of the support posts to fit around it and making sure the footing was below the level of the pipe. Things continued on relatively smoothly from there until I was called on a Thursday of the second week of work that they would be finishing up by noon the following day and would I have a check to pay for the work to give to the workers on completion. I was planning to be out of town for a few days so I told them I'd review when I returned and mail the check. When I returned on Sunday the deck was not nearly complete. On Tuesday I received a call asking if I had returned and if I was happy with the deck. The project was still incomplete at that time. I clarified the unfinished parts with the office and they indicated the workers would come and complete those final pieces that day. They did so and departed without checking in. I reviewed the project which in the end was well built and I anticipate lasting many decades. All of that being said I would never hire this company to work at my property again. Their staff never offered to provide a plan on how they were working to get my project done in a reasonable timeframe and their lack of knowledge of what their workers were doing or not doing is at a minimum bizarre. I will note we do have a roof done by them in 2019 (prior to our purchase) and the quality seems to be holding so if that is what you need perhaps consider them. However, if you need a deck I would look elsewhere for a contractor. I would have given this only 1 star but as mentioned the quality of the final product I do appreciate, but it was not worth what I had to go through to get it.

MBFP President

2023-05

Modern Renovations staff and crew were beyond helpful and professional with the replacement of the roof on our field house at Charlotte Prather Park in Martinsburg WV. The generosity of this company is incredible, Martinsburg Fastpitch Softball Inc located within Charlotte Prather Park is a non profit 5O1c3 organization, and unfortunately the replacement of the roof was not within our budget. Upon contacting Larry Demarco Jr. and Jessica at Modern Renovations we were blessed with the news that the company would completely donate the roof including all materials and labor. Once our install date was upon us the crew arrived on time and made quick work of the project. We can’t thank Modern Renovations enough for their support of our league and ultimately the future female leaders of our community.Services: Roof inspection, Roof repair, Roof installation, Roof damage repair

Susan Dennison

2023-05

Thank you, Modern Renovations LLC, for the great job you did on replacing our front porch, side porch, and back deck, as well as replacing the gate. The workers were very friendly and nice as well as the office staff, they got the project done in a timely manner we are very satisfied with the outcome, we also had our roof replaced by Modern Renovations LLC as well back in 2021.

Steven Mandurano

2023-12

Trustworthy, honest and high quality work! In the age of cutting corners to make a quick buck, Modern Renovations sticks out as one of the few that provides an honest assessment and great solutions. Originally I had Shawn check my roof and instead of upselling me, he was honest enough to tell me that it was in good condition. I then hired him and Gabriel to replace all my windows and put railings on my deck. They were fast and communicative. I highly recommend!

kairen mort

2022-05

Really has a great experience with these guys, from inspection to installation. During the inspection I got up on the roof with Jonathan who pointed out and explained where the ridge vents done by the previous owner from 2003 showed sign of failure and water protrusion. This home also had previous repairs done on the roof and leaks were patched up from tree damage in multiple locations. Some of the shingles were poorly installed. Their was also a visible dip in the roof and right across was a failed ridge vent causing water to get under the shingle and into the wood leading to warping. The previous gutter guards actually caused more problems than they solved.They never tried to sell me hard nor did I feel any pressure, they recommended getting different estimates. They gave me a reasonable figure and paperwork was done online. They showed up sooner than expected and completed the job on this massive roof in a day. I was very pleased with the job, see attached picture. Their entire staff from the office to the crew that came out were very professional, would highly recommend them if your considering roof work.Services: Roof inspection, Roof installation

dave goldman

2023-12

In today's environment of service oriented companies, it is not difficult to sound terrific selling your services or products. The real test comes when things do not work out the way they were supposed to. We had a full, new roof installed 5 years ago. When we had a problem, Larry & Shawn made sure we were taking care of & our interest were their top priority. Rather than playing "the blame game", our roof was replaced the very next day. The crew was efficient, professional & completely cleaned up any evidence of the work they had done. The following day, George Oconnel project manager, paid us a visit, inspected the site & made sure we were completely happy & satisfied (which we were).

Doris Stimpson

2023-11

I am so happy I found Modern Renovations. Replacing my roof was something I had put off because of not knowing who to call or trust. I had other estimates but MR was the best choice. Mine was a two day job and had unknown plywood damage which was taken care of seamlessly. I love the color which Amanda helped me to pick by seeing other jobs they had done. The installation and clean up went easily with the crews being super nice and efficient. It was easy from the first phone call to the finished job.

Eversweet Apiaries

2021-05

Very happy with my new roof & skylights for the shop by Modern Renovations! Love that they take lots of pics of the roof & work. And you can use the roof designer app to help you choose shingle color. The roof looks fabulous! Modern Renovations completed the work in a day, everyone was super nice, & easy to work with! They are a very trustworthy company! Call them for any roofing/repair needs!Services: Roof inspection, Roof repair, Skylight installation, Roof installation

Stevie Roberts

2023-09

UPDATE: 08.30.23 Modern Renovations did reimburse me for the repairs. -Thank you.Modern Renovations, Martinsburg WV replaced my roof in 2019, I was sold on their warranty of workmanship and product.My painters noticed a leak in my upstairs bathroom. I called Modern Renovations to come out and inspect the roof, I suspected it may be faulty boots and flashing around my vent pipes causing a leak. After many many phone calls and no-shows for scheduled appts a roofer from MR finally came out, Franklin. He went into my attic and said that it was not the roof and the leak was caused by another source. Franklin did not got onto my roof.I have had multiple contractors out tying to find the "other source" , I have spent thousands of dollars and countless hours trying to find the source of the leak. I hired a plumber to look at my pipes in the attic, had A.S.K. Heating HVAC replace ductwork in my attic, I had my attic re-insulated by Comfenergy and still the leak surfaced. One of the techs for the insulation noticed my vent pipe was allowing a lot of sun light in and said it was not normal. "If light can get in so can water" I contacted Modern Renovations once again and they finally said they would replace the boots and flashing. I had an appointment scheduled.On the day of my appointment I contacted and spoke to Franklin Cabrera, owner of MR who said he was sending a tech out to replace the boots and flashing. I took time off work and once again no one ever showed up to make the repair. This back and forth with Modern Renovation, Martinsburg WV has been ongoing with NO RESULTS.I contacted another roofing company HighPoint Roofing WV who performed a roof inspection and was able to confirm my suspicion of the boots and flashing being the issue. HighPoint provided a recommendation and I have contracted them to repair Modern Renovations shoddy work.I have reported Modern Renovation to the BBB and will be considering my legal options in suing them.This company is unprofessional and their work is questionable. I would STEER clear of this company for any work!Photos attached 1st boot size 3 was way to big, no masting, nothing securing the boot to the pipe.2nd photo is the replaced boot HighPoint roofing put on size 2 with secure clamp. HighPoint as well replaced the other boot and put flasing in which apparently Modern Renovations did not!!!!Services: Roof inspection, Roof installation

Misa Babenko

2023-05

Fantastic service! Love my new "Owens Corning - Black Sable" roof...no longer an eye sore in the community!The crew was professional and went "above and beyond" on completing the work and clean-up. When the roof was shy of a few tiles, the crew manager personally travelled over 100 miles away to fetch some additional shingles and immediately completed the roof prior to the storms!The office staff was professional and pleasant and helped me understand the timelines, products and payment.Five stars!Service: Roof repair

Anita M

2023-11

We love our new roof. Modern Renovation is an A plus. We decided what color we wanted and after a few days everything was done in a day, the people working was incredible helpful and polite when we asked something. We have cero problems with them. We definitely recommend Modern Renovation bc its a reliable and serious company. Very very happy with everything. Thank you!

STEPHEN HENDERSON

2023-10

The owner and staff are very professional and personable. The information about your project is given during a free estimate appointment. Written materials and samples are provided for you to keep and refer to allowing you to make an informed decision about the project. My calls and text messages were taken or returned very quickly. The teams are very seasoned and work together well. The existing roof was removed, and the new roof was installed in just six hours. On another day, the existing gutters were removed, and new seamless gutters were fabricated on-site using a truck mounted metal forming machine. They were finished in just one hour and forty-five minutes. All preparation and cleanup were excellent. I found very little debris afterward. I found a great company. More importantly, I made a wonderful new personal relationship with friends that I will do business with on projects in the near future. You can get the same excellent materials from other companies, but I know firsthand that you will not find a more talented, professional, and caring company to do business with anywhere.Services: Gutter installation, Roof installation

Frank Karluk

2020-05

I was looking for a roofing contractor. I had 2 people come out and provide estimates and guidance. My wife demanded 1 more. I called Modern Renovations for the 3rd, and what I thought would be the irrelevant estimate. I am happy to say I was wrong, please dont tell my wife she was right. 😎The explanation of the products, and services was impeccable. Our roof was installed within 2 weeks, and looks awesome. Any concerns I had while going through the process of buying my first roof were addressed by Johnathan, Larry, and the staff very quickly.I am the President of my Homeowners Association, I will recommend Modern Renovations to any community member in need of a roof, and hope all of the roofs in the community are Modern Renovation roofs someday.

Margaret Kursey

2024-02

Nathaniel, Kristin and the whole crew were fantastic to deal with. they put a roof on my mothers house and did a fantastic job.. great work with excellent cleanup. They are the real deal. Mike Kursey

Charles Wilson

2023-12

George, Jon and crew were very helpful and I am very happy I selected Modern Renovations from other qualified installers. The crew worked on a windy day with 25mph gusts and 30 degree temps. I watched the entire process being on the roof several times and am impressed with their skills and the care they took with the entire job.

Patricia Dally

2023-10

Modern Renovations did a wonderful roof replacement and has worked with me every step of the way. I had to replace out of pocket to meet insurance requirements since the age of my roof was unknown. A roof is never cheap and you will pay more for a job to be done right. To me that includes clean up. The crew did an excellent install, they were polite and patient with all of my questions. I have OCD and only found 4 nails on the property when they finished. I would recommend to anyone and have some future projects to send their way.

Danielle Benfield

2024-02

Things started out well when we had to call Modern Renovations back after they completed my parent's roof a few years ago which they had a warranty for. We were told by a home inspector that we had no flashing installed and it would fail inspection. I called and Larry immediately came out and was very helpful and offered to install the flashing even though it is not normally something they do anymore (although not sure why when it isnt done when it is a requirement of a home inspection) as well as agreed to help out with some roofing soffits on the front porch that had come some loose with no charge. 2 people came out to work on the house and left early without completing things. Then they sent someone else out a week or so later who was not sure of exactly how to install flashing and had no idea how to do the soffits. He was very rude, got very frustrated, and then left as well without completing both items, not even sure if the soffits were installed correctly. My father even tried to pay the workers for their time but it was refused. Then a week after that we were told that Larry himself would come back out this past Friday, I even called to confirm on Thursday, and no call no show. So just wanted to say I know that this job did not make anyone money for the company but what we thought was this company coming back after the work was done to make sure it was done right and even going further to help someone out, turned out to be my parents being blown off!

lime Allens

2024-02

Received a quote for a simple 48.ft gutter job 6x higher than anyone in the area. Guy by the name of Jonathan shows up late to give an estimate, Stays 5 minutes and and reluctantly states he may or may not be able to do the job but promised to send an estimate.....Anyways I get the estimate of 2,200 for a simple 48 ft. gutter. In other words He doesn't want to do the job. Shop elsewhere folks.

martin ingram

2023-11

I had modern do my roof in Martinsburg several years ago and was very happy with the outcome that I had them do the roofs and siding on my house in Shepherdstown. They did a really detailed fascia and sofit work and I'm pleased with the price. I would also like to thank George O'Connell for his electrical work and attention to safety concerns.

Matt Myers

2024-03

Modern Renovations is a great company. The owner, Shawn is very nice. They have great staff here. Mrs. Cheray and Kristin are absolute sweetheart's.

Scott Janow

2019-05

You guys rock!!.Everything went very smoothly. Once we decided on a date for the roof installation all of the supplies and work was done quickly. They cleaned up the entire yard all around so nothing was left behind, very thorough clean up, and it was all done in a day. The new roof looks beautiful! Wonderful company to work with and would highly recommend that if you need a new roof or something fixed that you hire Modern Renovations!

Don Johnson

2023-05

I'm so thankful that I found Modern Renovations! Our roof was in bad shape, and needed replaced asap. The crew installed our beautiful roof in one day, and they did a fantastic job. Customer Service is wonderful, and that is very hard to find anymore these days. If you ever need any kind of home repairs, this is the company I highly recommend. We are now having Modern Renovations replace our windows. I'm very excited to have them installed, because they do their job with dignity. It's great to have a discount for our Veterans. My husband is a Veteran, and the discount really helps with financing. Such a blessing! Thank you Cheray for coming to the house to pick up the payment, because I was very ill that day. You will not find that kind of Customer Service anywhere now! Awesome Service, and great workmanship!Service: Roof installation

Cynthia Rademacher

2023-05

Jonathan came out to inspect my roof after 4 other roofing contractors had already inspected my roof and Jonathan notified me that I had wind and hail damage and I should contact my insurance company. My insurance company confirmed Jonathan’s discovery and covered the cost for a complete roof replacement. Thank you Jonathan.I made the decision to go with Modern Renovations based on the quality of their shingles and their expertise in catching the weather related damage where 4 other companies missed it.Modern Renovations scheduled the roofing project to begin within 3 weeks and stood behind their schedule. Work was done professionally and timely. The roofing crew was knowledgeable and professional.From the workers in the field to the office staffers every detail was covered to my satisfaction.I would highly recommend this company and their excellent staff.Services: Roof inspection, Roof installation

Mike Sassin

2022-05

The Modern Renovations crew came a couple of days after a winter storm last March 2021, shoveled the snow off my roof and went to work. They tore the old shingles off, replaced 14 sheets of 4X8 plywood and reshingled the roof in less than a full day. I give the crew a lot of credit for the work they did considering the post weather conditions, and they did an exceptional job.Service: Roof repair

Rusty and Emily Rust

2023-05

The crew showed up on time and was very impressive to watch. They didn’t mind when I went out and took pics and let my dogs out. They were very professional. They were very fast but also did an outstanding job! I did my research and they assured me the quality of work meet my expectations and it did. Larry the owner was who I meet with first. He went over all the details and gave me such a fair price. They use owens corning shingles which are a quality company. After research and 4 other estimates I went with Larry. I highly recommend Modern Renovations. He is local and been in the business for 20 yrs! If I had any questions or concerns he was right there to help. His crew is wonderful.Services: Roof inspection, Roof repair, Roof installation

Ron Lyons

2022-05

Larry DeMarco and his team at Modern Renovations, LLC really delivered for the Hedgesville High School Tack and Soccer Teams. They did an outstanding job installing siding and making our press box and future concession stand look GREAT! I would highly recommend Modern Renovations, LLC for your next project.

Briana Nowlin

2024-02

Everything was excellent. The speed with which you guys responded, scheduled, and fixed the area before rain was due to hit. We were very impressed and very pleased.

Bree Scott

2023-05

Modern Renovations was recommended by my sales agent. I called the company and a representative, Sean, came to inspect my roof. While my interest was to simply have a patch repair where shingles had blown off, after his thorough inspection, Sean gave me an explanation to the contrary.He explained clearly that attempting a pair repair would lead to more damage and would be even more expensive. His explanation made perfect sense to me. He explained that I should file a claim with my insurance company. Everything was clear and straightforward.The company worked with my insurance company and all was smooth sailing. I am so PLEASED with my new roof and it is beautiful!🤗🤗. I highly recommend Modern Renovations and would definitely use them again.Thanks again guys - Sean and Jonathan, and their hardworking crew.Bree ScottInwood, WVService: Roof installation

Katie Dillow

2023-08

I give 0 stars. This is the most unprofessional company I have ever worked with. They sold me on a metal roof that they knew was not able to be used on my roof per WV code. Of course I didnt know about that at the time. They told me it would be installed in 2-3 weeks and they would get the paperwork done asap due to active leaking. They submitted paperwork for a permit that included "truss work" when there was no truss work, it was rafter work. Again, I didn't know that because I'm no roofer. Apparently they aren't either, so that held up my permit for over 2 months before it was straighten out. It was only straightened out because my boyfriend said what truss work, there is no trusses on that part of your roof, its flat. I had to call the permit office and explain and they finally said ohhh now I see. They sent an email to these people telling them to word the work they were doing very carefully because truss work needs structural engineering plans and approval wereas rafter work does not. Keep in mind the entire time I have active leaking and they refused to tarp my roof. The week prior to this on Friday, Cheray the office manager told me everything was a go and the install would be the following week. Then the following week the permit office told me my permit was not yet approved because they could only do standing seam on my roof due to half the roof has a pitch of less than 3/12 and per the 2018 building code the roof would have to be at least 3/12 to use corrugated metal. I called them and Cheray left on vacation and didnt even tell me. She lied to get me off the phone and knew the following week she wouldnt be there anyway to hear me. They refused to use the correct metal at the same price they quoted me and wanted thousands more when I have so much water damage because of them and this nightmare got drug out for months due to their incompetence. Not to mention I was already paying 8k more in order to get a 6 year interest free promotion through Wells Fargo. So if I paid them cash or with the other lender they had, it would have been around 11k. Because I decided to go with Wells Fargo to try to save a little on interest they hiked their price up and charged me $19150.00. That was still less money in the end, but considering I was already paying them more and they caused me so much issues and hassel they could have done standing seam which was quoted at 28k. Basically with the extra I was paying they would not have lost any money to make things right with me but they didn't. They are crooks. Go anywhere else but here! They refused to make this right and canceled my contract.Service: Roof installation

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Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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