4.3 (136)
508 N Mildred St, Ranson, WV 25438
(304) 725-3505
comstockplumbing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rosemary Nickerson
2024-04
When my well pump died and we had no water I called Comstock. They were on site in 20 minutes to assess the problem. A few hours later they returned to install a new well pump, inspected the other components of my plumbing system (pressure tank, hot water heater, water softener..ALL GOOD!!). I really appreciated the fast and efficient and thourough service. We take our plumbing for granted.
Rob Tarter
2024-04
I contacted Comstock Plumbing on a Sunday for a toilet repair, they scheduled it for the next day, Monday, EXCELLENT service! They arrived within scheduled time, installed new parts, and did a fantastic job. Very professional and courteous. Highly recommend!
Renee M
2024-01
I've been a customer of Comstock Plumbing for over fifteen years. They are reliable and professional. Ran into a plumbing issue here at the holidays so I knew scheduling would be tight. After making an appointment, they called be the next day an was able to fit me in basically within 24 hours. They arrived today, 30 minutes before the appointment time and quickly resolved my issue. Thank you for your prompt and courteous technicians.
Amanda G.
2024-03
Matt is my Plumber! He has been amazing since I started using Comstock last spring when I bought a house. They had a lot to come in to fix and add more plumbing stuff for me.Matt has always been spot on in his work. He is professional, courteous, KNOWLEDGEABLE, and completes his tasks in a timely manner.The prices are fair and I always trust the work Matt quotes and performs for my home.Comstock is my go to , trusted, Ranson plumbing company.
Josey Simpson
2023-12
We contracted Comstock Plumbing to replace our water heater. The team was professional, worked efficiently and was respectful of our property. Matt and Ashley did a tremendous job onsite, and Mariah responded promptly to our inquiries. We highly recommend Comstock Plumbing to anyone who may need their services.
Jonathan Edwards
2024-04
Every time I have Comstock come out, they do a great job. Reasonable prices, quick response times, and great service. Jay always finds the problem and has a quick fix. Thanks!
Lauren Seaton
2024-04
Comstock has come through for us on so many occasions now! We've hired them for our personal residence as well as for our business and the work is always top notch! I highly recommend them!
Steven Mouton
2024-04
Jay's craftsmanship will be on full display in our rustic cellar renovation. I appreciate the beautiful replumbing work he did for us in our historic home. Thanks, Jay!
Marsha Dibbern
2024-03
My technician, Jay, came on time and gave me a call ahead of my appointment to let me know when he would arrive. He completed several jobs --including fixing a leaking pipe, installing 2 bathroom faucets, resolving a constantly running toilet,etc. Everything was completed to my satisfaction in an efficient and timely manner.
Holly Korzilius
2021-05
I’ve used Comstock Plumbing for years; however, I will not use them going forward and CANNOT recommend them. I ordered and they installed a hybrid water heater at my house in August 2020. And the plumbing connections the installed added greatly increased the footprint over the other water heater they previously installed in 2010 (see accompanying photo). On December 24, 2020, I had a service appointment with Chip (same Comstock plumber who did the August 2020 water heater installation) to repair a sump pump. He said he needed to order a replacement part and that the repair likely wouldn’t happen until after the new year. I was fine with that, holidays and all. It is now mid March 2021 and they are still telling me they have to find the replacement part. With a mere 10 minutes of my effort, I found the manufacturer, called them, got the contemporary part number, and ordered a replacement pump off Amazon. I will find someone with plumbing skills who is responsive to install it. This will not, NOT, be someone affiliated with Comstock Plumbing.
Andrea
2023-09
Our experience with Comstock Plumbing was wonderful!! Our Family was once again very pleased. The beginning process with Mariah to schedule the servicing was great.The office scheduled in a timely manner and actually fit us in earlier. We were very pleased with Joe as he treated us like family!! He was so kind and professional!! He had previously met our family as we contacted Comstock in the past. He and Jonathan worked until the job was complete and his work ethic is top notch!!! We have great confidence in Joe and the Comstock team. Great business and wonderful people to work with!!! They are definitely a 5 star business!!!🦋. Andrea Petrucci & Family
Marcello Esposito
2024-02
I have had the worst experience of my life with this company... Extremely extremely expensive came to my house the day after after they told me they would be there the same day...They charged me $549.00 to install a little pipe in my crawl space with 40 minutes worth of work..I highly suggest NOT to call this company unless you want to be rubbed..never again!!!!
C P
2023-05
Had a wonderful first experience with Comstock Plumbing. We detected a leak in our home and called on the Monday of a holiday week. The scheduling manager worked a miracle and was able to get us a same-day appointment. Jay arrived faster than expected and completed the work quickly. I appreciated his explanation of the repair and suggestions for upgrades to our older system. Very professional and work completed at a fair price.Services: Plumbing leak detection, Plumbing pipe repair, Plumbing leak repair
Grady Williams
2023-11
Finally a plumbing company to call for every occasion. Both calls(1x emergency/ 1 non-emergency) were completed in a timely manor and at a fair price by knowledgeable technicians. Will use for ALL plumbing needs in the future.Service: Outdoor plumbing system repair
Muriel Shutts
2023-05
We purchased a water softener about 4-1/2 years ago from Comstock. During this time I have called twice to have it serviced, both times the line was clogged and both times no charge due to the 5 year warranty. The service from the beginning has been great both from the office to the service. Jay, service technician, was great and very knowledgeable. I would highly recommend Comstock.
Chris Hoffman
2024-03
Jay & his helper did an excellent job replacing my kitchen faucet. Also advised me on the bathroom plumbing as well!
Virginia Hicks
2023-05
I have always been impressed with the service provided by Comstock Plumbing LLC. As usual, Chip and Joe from Comstock Plumbing provided excellent service today. They are true gentlemen with great professionalism. They are both very honest, respectful, and are highly skilled. I also appreciate their warm greeting to my lab. I highly recommend Comstock Plumbing.Services: Drain cleaning, Faucet repair
Terri Murphy
2023-12
Two guys were at my house today 11-7-2023 installing 2 toilet, names were Matt an Matt!! They were on time,they showed me what was going on.They cleaned up the mess..I would recommend these 2 guys to anyone..Thank you for all you guys did today at my trailer that I rent..Service: Toilet repair
Fran Miller
2023-05
We have dealt with Comstock Plumbing for a number of years. A few months ago we had extensive water issues and Matt was very persistent in determining the cause. He came out frequently and helped us navigate successfully through the issues. Jay, also, has been excellent. He is always on time, totally focused on the job at hand and keeps our water softner system in top notch shape. We trust their service and this trust has not been misplaced. Definitely would recommend these guys and Comstock Plumbing.Services: Water heater installation, Plumbing leak detection, Plumbing pipe repair, Outdoor plumbing system repair, Water heater repair
Kevin and Kathy McCormack
2023-05
We had venting issues and Comstock worked very hard to correct the situation. They did a great job problem solving without needing to tear out walls and floors. Very personable and professional. Will definitely call them again.Service: Sump pump repair
Tyler Fyre
2023-10
Comstock provided us with a cost effective and high quality solution to our home's water needs. Fast, professional service at a great price. 10 out of 10 would recommend.
Sharon Phenneger
2023-10
Joe and Ashley did an exceptional job of diagnosing our water issue and replacing our well pump. They were prompt and very professional. Thank you!
Renee DuBiel
2023-05
I love these guys! They come out very quickly for emergencies. Jay always goes above and beyond for me; I request him specifically. He did some carpentry (technically out of their scope) to get my beautiful new copper farm sink to fit in the existing space. He's competent, knowledgeable & proactive. He fixed my dud faucet with just a twist of his wrench. All the other plumbers gave me a huge estimate to go behind the wall of that faucet to repair. Jay just FIXED it on an estimating visit!Highly recommended :)Services: Plumbing leak detection, Faucet installation, Plumbing leak repair
ANTHONY GREGORY
2023-05
Jay installed a water heater to perfection; was a professional person with the most knowledge in a plumber that I could ask for. Been using comstock for years (parents). Very consistent with the work, in which Jay has been associated with at our home. Will be seeing soon for business.....ThanksService: Water heater installation
ramon mena
2023-05
Comstock staff is professional and friendly. They worked hard to have our hot water heater replaced on a Friday night. (My wife's hand is broken so she cannot take cold showers). Matt and Joseph were both very focused, friendly and excellent trouble shooters with all the challenges they had to face. They make it look easy. It was a pleasure meeting them.Service: Water heater installation
Patricia Gore
2023-05
I believe the gentleman who came to my house was AJ. He did an amazing job. I was expecting to have to replace the entire water heater but he only needed to replace the heating element. He did a great job. Very professional.Service: Water tank repair
J K
2022-05
I will recommend Comstock Plumbing to my friends and family. I had an issue with my water heater. The guys were out to my place quick and fixed the issue. They explained in detail what they were going to do and how much it was going to cost. Will definitely use their services in the future.
Dennis McGaha
2022-05
Our kitchen faucet was leaking and was getting worse daily. We thought it could be repaired and after getting the parts free from Moen Home Adviser's recommendations were so expensive we ordered a new one. In searching for a local plumber and called Comstock and they were here the next morning . Our faucet was installed quickly and neatly. Also the charge was reasonable. We will defiantly will call them again if the need arises.Services: Faucet repair, Faucet installation
MS Panik
2018-05
I came home from vacation to find that I had no water in my home. Doing research and calling around to several businesses I was able to find Comstock who was able to send out someone same day to do initial troubleshooting. They were able to get my water back on with a workaround to my plumbing issue. They were then able to fit me into their already full schedule within two days to replace a pressure tank and do pump work on my well. The staff was respectful, knowledgeable, and happy to answer questions so that I understood the problem and the components that they had to replace. I would recommend their work to anyone in the area needing this type of service from a local and professional company.
Lynden Roy
2021-05
I called on a Friday 4/24 to get an estimate done to replace a leaking water pressure pump, install a thermal expansion tank on a hot water heater Comstock had installed earlier and to fix a leaking sewer line.The earliest a visit could be done was the following Wednesday 4/29 between 8am and 10am. Chip showed up after 10:30 am due to an emergency. Information was exchanged. I requested a same day cost estimate for a new booster pump. I was given a lukewarm promise I would get an estimate that following Friday 5/1 for the entire job. I received no cost estimate for just the pump on 4/29 nor a cost estimate that Friday 5/1. Monday came and went and I still had no estimate much less a cost for a new pump. I didn't receive even a phone call explaining the reason for the missing estimate. I called the company office Tuesday morning, 5/5 requesting Chip give me a call back to bring me up to date on the missing quote. Its 5:00 pm and no phone call.To avoid any delays related to material shortages I called the recommended supplier for the pump needed and got a price quote. The cost was way to high for the quality of pump being offered. Hence I had to order the pump needed for the job via UPS. I purchased the needed thermal expansion tank and the lumber necessary to support the water pump above the basement floor. I’ve been ready for the job to be done since last Saturday. The only thing missing is a professional plumber. Its going on eleven days now dealing with a leaking pressure pump. Like the water running out of my leaking pump, so has my patience.Totally unprofessional and unacceptable. No business is that busy to not make a phone call! Especially when you have ample office personnel. Delegate! The time taken to write a rebuttal/excuses to this review should have been used earlier making a phone call to keep this review from ever happening!Where did Comstock's appreciation go for my previous business and customer loyalty I gave Comstock, a local business mind you, with more of my business instead of another plumber?Its true when they say never make a customer stand in line to spend their money, otherwise they will take their money to someone else who does appreciate it.As for Chip, run what you own, but own up as to how you run it.To anyone who reads this review, make tracks not a phone call to Comstock Plumbing.
Monday | 8 AM-4:30 PM |
---|---|
Tuesday | 8 AM-4:30 PM |
Wednesday | 8 AM-4:30 PM |
Thursday | 8 AM-4:30 PM |
Friday | 8 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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