4.7 (86)
1720 N Silverspring Dr, Appleton, WI 54913
(920) 313-3811
hibuwebsites.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Trevor Bujold
2024-04
After having a flooded basement in my condo unit last week and already having contacts at JG I knew right away who to call. Kristina came by within an hour to start assessing the damage followed by Josh and were able to help find the cause of the flooding for not only my unit but my 7 other neighbors having the same problem as well, not long after they had the entire crew here working throughout all the units. Rylan, Ryan, Videl, Tee, Kristina, Josh, and Jake were all super great to work with. Bringing knowledge, professionalism, a great work ethic, and good conversation all to the table with them to get the job done. I will definitely be calling JG Restoration should I ever had a need for their services again!
Catherine Cummings
2024-04
While I recognize that there are great reviews about this company...I have had the exact opposite.I called requesting someone please look at a mold issue at one of the apartment units I manage. I sent an email to JG and received an email and call form Leslie.We talked about the issue and my concern.Leslie said she would go to look at it and called back a couple days later.She said that she would send a quote for the repair and a month has passed with no response.I have called her number, the company phone number, I have emailed and emailed and emailed again to Leslie's direct email address. Still nothing.So, while I am very glad some had much better experiences, I feel the need to also let you know what my experience was.Maybe my repair was just small potatoes.
Jayme M
2024-04
Rylan and Aayden were very professional, thorough and helpful during a very stressful situation for me. They had my basement cleaned and situated, with detailed pictures for my insurance company in a matter of time, even while my house still didn’t have power! My power is back on and my basement is now drying. I am super happy knowing they took care of everything for me. JG Restoration was easy to work with, very responsive, and professional. I’d highly recommend their service.
Sandra Thompson
2024-01
I recently had the pleasure of working with JG Restoration, and their service exceeded all of my expectations. My local State Farm agent referred me to Aaron, their sales managers. First, the communication with him was exceptional. He promptly responded to all my inquiries and were always available to address any concerns or questions I had throughout the entire restoration process. Their staff demonstrated a high level of knowledge and expertise, providing me with detailed explanations and guidance at every step. Their level of professionalism was truly remarkable. What impressed me the most, however, was the quality of work delivered by them. Their skills and expertise were evident in the exceptional results they achieved. My kitchen was restored to its original state, looking even better than before the damage occurred. Additionally, their commitment to customer satisfaction was truly commendable. They went above and beyond to ensure that I was completely satisfied with the outcome. Their friendly and professional approach made me feel confident and reassured. I highly recommend JG Restoration. Their exceptional service, outstanding results, professionalism, and commitment to customer satisfaction truly set them apart from the competition. I am grateful for their expertise and dedication, and I would not hesitate to hire them again in the future.
Amanda Hoffman
2024-05
Rylan and Ryan did a fast, clean and efficient job. Rylan was very communicative of what was happening and what to expect. He did everything he could to make a ****** situation not as bad.
Cathy Ann
2024-01
This company is Wonderful. My father had his sump pump go out and they were there in a timely manner. They cleaned everything up, dried the basement completely , and you would never have known that any water was ever in the room after they finished ! Thank you Josh and Company. The employees were very professional and friendly! Would definitely recommend JG for any Restoration needs!
Virginia Devins
2024-04
This company did a great job with our home. They where professional, efficient, and effective. They completed the job in a timely manner and got rid of all the mold. Rylan was great and easy to work with! Would recommend them in the future!
Katrina Walker
2024-01
When a slight stain in our rug proved to be a water leak that had gone on for years and nearly collapsed the floor in our bedroom, our insurance agent recommended JG Restoration to scope out what needed to be done and arrange to create the necessary engineering drawings, structural repairs, and finishing. All of the employees were top notch, and the work was very well managed. I strongly recommend JG Restoration.
Mikey Sturn
2024-01
Used JG Restoration for a new roof because they were suggested by my insurance after wind damage.I worked with Aaron M and Josh W, both of them were amazing worked with me every step of the way professionally and proficiently.Thank you again guys for my quality and affordable new roof!
charlie byrd
2024-01
I wish I could give them more stars!! I never knew being a new home owner that I would need water damage repair. When that time came I was at a lost down and stressed. Not only the service Aaron and the jg team gave it was the honest, friendly, informative information and comfort they provided that made the process a breeze from start to finish. Aaron still called a year later to ensure me and my family was satisfied with the work and to address any concerns I may have had. Not only do I recommend them, I would relay on them.
Dan Murton
2024-05
Excellent response to water overflow. Ryland, Ryan, Leslie and crew were quick to respond and minimize water damage to our finished lower level. Very professional and courteous!!
Whitney Hill
2024-01
This was the only business we were able to get a hold of during an emergency at a very late hour when our ceiling collapsed in the bathroom while I was working. They were kind and considerate and there within the hour. They were informative and fixed it until we were able to do a permanent fix. Which they are also able to help with.
Casandra
2024-01
JG Restoration was super fast to respond when I needed them! They had great communication from start to finish, explaining everything so I understood what was happening.The materials handed out to me were very informative and helpful!Kristina was there to help me with any questions I had! Thank you!!
Angie Smith
2023-08
Josh and JG Home Improvements have been a reliable resource in every time of need for us. When straight-line winds left trees through our garage they were tarping our garage in a storm. When our rental had water and mold damage, Josh and his crew took on the huge endeavor and supported us every step of the way. Our story is far more in-depth than I want to share publicly but Josh was in our corner every step for almost 2 years. Additionally when the tornado ripped through my parents Howard neighborhood, he took care of their home. They are the best of the best and I highly recommend JG Home Improvements each and every time.Services: Flood restoration, Remodeling, Mold inspection, Roof repair for storm & wind damage, Water removal, Mold mitigation, Water damage-related cleanup & repair, General building construction, Roof repair, Mold remediation, Mold cleaning, Water damage-related mold removal, Roof damage repair, Mold damage restoration
Suzanne Degroot
2024-04
Rylan, Jake,and Videl are the team ever. They really went beyond the the call of their jobs.I would highly recommend this company and this team. THANK SO MUCH for sending them.
AMY CROZIER
2024-01
Thank you JG Restoration for your expertise with water damage we had in our basement.They have the top notch equipment to get the clean up done right and fast!
Jonathan
2023-11
I had some minor sewage backup and J&G did it for half the price than a competitor's estimate. They were very friendly and speedy getting the job done. Also very informative.
Sarah Kirchner
2024-03
We had a great experience with this company helping us with our home! The techs that came out to do the work were very friendly, knowledgeable, and efficient!!
Sasha SJ
2023-07
My insurance company suggested JG Restoration to repair storm damage to my garage. When I reached out to them initially, the project manager that I met with was professional and he had my storm damage torn out within a few days. However, they removed only 1/2 of the square footage that they had estimated to my insurance company and demanded the full payment as if all of the work had been completed. After that, they passed me back and forth to various project managers and I couldn't get anyone to ever show up to complete any work. I called every couple of weeks for 4 months and then gave up. All I got were excuses about their employees all being in Florida, so I went with another company to at least address the gutters. My garage is still torn apart and I regret trusting this company with my "restoration."
Terry W
2023-08
Josh and his team do outstanding work and above all they are ethical when other companies are not. Josh has helped me personally and his knowledge combined with number of years in business are proof he treats people and businesses right. This is a quality company with integrity, I will continue to utilize JG Restoration when help is needed. Thank you Josh and team!Services: Flood restoration, Remodeling, Flood cleanup, Water removal, Flooring, Water damage-related cleanup & repair, General building construction
shadi khair
2023-09
I want to highlight the incredible work of JG Restoration! They were professional, communicated well, and restored my property flawlessly. Their team's attention to detail, respect, and great customer service made the experience easy. I highly recommend JG Restoration for top-notch restoration services.Service: Water removal
Jennifer Learman
2023-05
After receiving hail storm damage to my house & shed, I contacted JG Restoration for an estimate to replace roofing, gutters & downspouts, and a broken window. Being my first time dealing with this I was quite nervous, but Josh and his team put me at ease. The work was done quickly & professionally. I especially liked that Jim popped in often and stayed in contact to check on the progress and make sure I was satisfied with the work. I will definitely work with JG Restoration for any future projects. Highly recommended!Service: Roofing
Chris Burns
2023-08
I had a shower that leaked through the wall into another room/closet. It caused significant damage to the floor as well as mold. After one phone call, the JG team was out in two days and it was fixed in a matter of hours. The whole process was quicker and easier than expected. The price was reasonable. I'd highly recommend JG Restoration for anyone with water, mold or fire damage.
Krystal VanLaanen
2021-05
JG Home Improvement just completed a basement remodel for us. We are very happy with their work and are loving the new space. Josh and Chad answered our call right away and had Jimmy and his crew ready to start our project in no time at all. Their communication was great as far as scheduling and letting us know when they would be in our home. They were punctual and always cleaned up after themselves. Jimmy and Allie were very respectful and produced high quality work. I should also add that they were also very patient and thorough in taking the time to answer any questions or concerns we had along the way. I would highly recommend JG Home Improvement, especially Josh, Chad, Jimmy, and Allie, to anyone looking to have a project done in their home. Thank you!
Eric Bellile
2023-05
Great company, Josh the owner was very easy to work with and great. They told me my roof would be done in 1 day and my roof was done in 1 day. The only negative thing I can say is I was told they we going to start at 6 am and they didn’t show up until 12:30 pm with no phone call or text to say we are running late. But they stayed until that roof was finished. I would recommend this company every time.Service: Roofing
Kirsty Zrinsky
2020-05
JG Home Improvements was great to work with! Josh V really helped us out when we had some issues on our home that needed attention. He was prompt, responsive, informative, skilled, and very professional. The guys he sent out to do the work on our home were courteous and did a great job. We were able to get all the work we needed at a fair price and in a timely manner. I highly recommend JG Home Improvements.
Dan Plachinski
2022-05
I arrived late one evening at our vacation property to find a wet finished basement. I called JG Home Improvements around 10:30pm. I had a crew at the property ready to go to work by 10:00 the next day. The two person crew worked very hard to remove the water, carpet, and padding. The set up many fans and dehumidifiers in hopes to dry it out enough to not have to remove drywall. Unfortunately, a foot of drywall needed to be removed.Behind the scenes, Josh went to bat for us with the insurance company to get them to put the claim through and get the damage covered.Currently, the restoration phase is taking place and I will update the review when that is complete.Service: Water damage-related cleanup & repair
Jessica Billings
2020-05
JG Home Improvements was awesome to work with. My husband and I sold our home a few weeks prior. 6 days before closing on moving out day and on a HOLIDAY weekend, we found water in our basement as our sump pump did not kick on after a radon system was installed. I immediately called JG and two employees showed up at our house within 20 minutes. Given I was not very happy and in shock when they arrived they kept their composure and were very compassionate about the situation. Within 2 hours they had accessed, took pictures, removed the damage from the basement, and carried down ALOT of dryers to start the drying process. I was in shock how fast and hard these employees worked. Josh Vogel (the Project Manager) was open, honest, and provided me with updates as he had them. I had several different employees at coming and going to check on the conditions for a few days. All were very nice and professional. Given this is any home buyer/seller nightmare, I felt confident JG was the company to get the job done and done right. JG provided a detailed timeline to the new buyers and got the job done on time. I knew I was in good hands with JG and would highly recommend them to anyone!
David Horak
2019-05
I can't say enough about Josh and his team. In a very difficult situation for us with significant water damage to our first floor and basement, JG Home Improvements were very professional and had a personal touch that was very reassuring to our family. They did great work and went out of their way to work around our schedules for necessary follow up work. Very highly recommended!!!
Ron Powell
2018-05
We had a problem with an overflowing toilet that flooded our second story bathroom and did quite a bit of damage to our first floor as well.Josh and the folks at JG did a great job of helping us assess the damage, set up the initial drying, and then worked with our insurance to see what was covered and what we could do within the insurance companies assessment.They then did a wonderful job of replacing and remodeling our bathroom so it is even better than when the flooding started. Their folks were very friendly and they were very accommodating to work within our schedule.I'd recommend JG Home Improvements without hesitation to anyone who needs a remodel or a home recovery.
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Sunday | Open 24 hours |
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