3.7 (46)
43705 US-63, Cable, WI 54821
(800) 250-8927
norvado.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gerrit Van Doorn
2024-02
The neverending norvado mafia, they add hidden charges, now they are trying to say im in a 5 year contract for wifi and phone. See you in court. NEVER SIGN WITH NORVADO , RUN!!!
Christine Fritz
2024-02
Never fails that I have problems with my landline when I am put of town. This is repetitive. Staff are helpful but should never happen in the first place.
Doreen Hernesman
2024-02
Norvado has provided excellent services as we have had very few issues. They have excellent customer service
T.D. Brent
2023-11
I have been a customer of Norvado for about 20 years and have always found the service to be reliable, efficient, friendly and reasonably priced. I would highly recommend Norvado to anyone looking for excellent communication related services.
Karen Collins
2023-05
I have used the internet service from Norvado ever since they began offering the service. It has been improved continually over the years and weather does not shut it down at all. When I have a need for help on a new product connecting to their service it’s usually my error and they offer 7 day 24 hour tech support which is amazing. The staffIs friendly and does all they can to help their customers. Thank you Norvado.
LoMe
2023-09
Norvado is the leading internet service company in northern WI. No one does it better. Excellent service and quality, even during the year round harsh weather conditions.
Roseanne Peterson
2023-09
Closed on house end of July and Norvado took out next month internet payment two weeks later. When I talked to them, said it could take up to two months more to resolve.
David Chase
2023-07
Internet is more expensive than it is in a larger metropolitan area, but that comes with the territory. They recently upgraded to fiber which was a great improvement over the copper DSL that it replaced.
Jennifer Lucius
2022-05
Very high priced and keeps taking channels away. THIS COMPANY KNOWS EXACTLY WHAT THEY ARE DOING. They can say they are being competitive with other companies, but what other companies, they are the only one in the area besides satellite (some areas satellite is not an option). There are times I have to work from home so I need the internet and have to pay the price. With that being said, now I need a new remote (third one), this company will make me travel to Cable and pay for the new remote, for me that is time off work to make the hour drive plus pay for the remote that they should provide. If you have other options please go with them and not with this company.
Michele Shulfer
2022-05
Wow, I've been waiting 4 weeks for my refund, when I call I'm literaly attacked by an angry worker. I'm sure she's highly stressed from all the unsatisfied customers. If they would just treat customers fair and well to begin with it would be a happy place to work. Use your personal hotspot and not this company. I can't wait until another internet service comes to the area, they will likely go out of business. I wonder how much longer they are going to wait on giving me my $200 back.
Sarah Olson
2023-11
We have better internet at our remote cabin than we do at home in the Twin Cities!
Blox News
2018-05
They scheduled my wifi to be installed fairly quickly, only problems I had with them was the 100$ security deposit for not having any credit and the prices of their wifi are a little spendy compared to others. Other than that, they have very helpful and polite workers that helped me through the process of getting setup.
Dennis Smith
2016-05
We use Norvado for both our personal and business (Apple Awards) telephone, internet and cable services. I love the fact that they are local and you can talk to a local person when in need of help. I also appreciate the responsiveness and friendly professional service we have received from their service techs. Keep up the good work and thank you!
Gage Ackley
2017-05
Norvado has had a reputation for years of being overpriced since before they became Norvado even. They spent a fortune installing Fiber Optic lines to the majority of their coverage area yet their services don't reflect the cutting-edge technology. I use a basic package (T.V. Phone and Internet) I have -No caller ID - No long distance calling -Extremely redacted channel options and I actually had to upgrade my Internet package two packages up from the basic which is 3/1 just to get to 30/10. I unfortunately can't receive any other cable provider where I am and satellite is out of the question with the amount of trees around my house. Charter offers 60mbps as their basic package for a fraction of the cost and it's a shame they don't offer coverage here. Dish Network AND DirecTV both offer better channel packages for cheaper. So for the overly high pricing. Very minimal coverage and speeds for such expense and the constant issues with services I would have to say. If you have other providers go with them instead. Norvado's various customer service employees are great and friendly and do their best to offer assistance however it just doesn't balance. I actually wasn't going to rate but after my 7th loss of all services today alone I felt I needed to.
Gabe Cook
2022-05
Very friendly and helpful. Returned my call same day and guided me thru all my questions and issues. Very happy and pleased with my service
Stu Baker
2021-05
Incompetent. Sloppy, expensive, unreasonable. Disorganized. Overpriced. Avoid if possible. CHECK BILL FOR UNANNOUNCED ADDED FEES EVERY MONTH OR GET TAKEN ADVANTAGE OF!
Lorie Jaedike
2020-05
All the people I have talked to are very pleasant but the services they provide are very expensive. Prices went up this year and they took away channels. Wish Spectrum was in this area.
Jeff Landis
2021-05
Call them in 2 months ago and they said in 5 to 6 weeks I could get my internet and cable didn't call me call them today they said don't remember will call you later they called me back oh my gosh you got lost in the shuffle we will get it in the spring horrible horrible place I would go somewhere else I know it's limited up in the Northwoods and probably not as good getting dish Network or something else but do it
D. B.
2021-05
Despite others saying price is high, it actually is reasonable given the limited user base and bandwidth provided.
p tepaske
2021-05
Called one week ago about issues. Still waiting for service person to show up. One person in House this morning and could not even get on internet. Worst service ever and the price is outrageous.
J S
2022-05
One of the best telecoms service providers in Northern Wisconsin!
Rachel Wallner
2021-05
Called customer service and received immediate, helpful responses from real people. LOVE.
Bill McNeil
2023-05
Helpful humans. When you get to them
Steven Marefka
2022-05
The people that work there are is sharp as a marble
Doug Smith
2020-05
Went to buy a white wall phone and was told they didn't have any.
Mitchell Meffert
2023-05
Amazing fast internet in the middle of the woods!
Jesse Bacholl
2021-05
Internet service drops all the time not reliable.
Mary Nevins
2023-05
Great Service!
Randy Zarecki
2017-05
Overpriced and underperforming data services
Guy Folsom
2020-05
Great place to work!
Monday | 8 AM-4:30 PM |
---|---|
Tuesday | 8 AM-4:30 PM |
Wednesday | 8 AM-4:30 PM |
Thursday | 8 AM-4:30 PM |
Friday | 8 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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