3.7 (18)
W188N11782 Maple Rd, Germantown, WI 53022
(262) 415-5640
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LeSlie Korup
2022-05
I'm so sick over this situation I could vomit. We had countless issues during the installation of our roof, skylight, and gutters.Wrong skylight installed (was supposed to be one that opens for venting, as it's in the masterbathroom) and never finished trimming it. They would have had to removed sections of the shingles to put in the right one so instead there was no charge. They didn't clean gutters before adding gutter guards causing major clogs we had to snake, filled with not only old tree debris, but giant chunks of roofing materials.Project started in July 2018 and then didn't complete until October. Ended up not having the wrong products be replaced because they couldn't even finish the job. We didn't pay full bill because job wasn't complete, to which they threatened lien action for not paying. Negotiated a reduction of bill so we could end the relationship.Fast forward 3.5 years...the excessive moisture around the skylight is causing drywall deterioration. Instead of disabling the pod vents, they left them and added a ridge venting as well. If I knew then what I know now about roofing, we would have addressed this immediately, but apparently they like to take advantage of customers. They were the "expert professionals" that should have known this was a big no no.The first winter we discovered frost in the attic. Consulted a few contractors that told us to keep an eye on it.This year, mold all over the interior access panel to attic. Opened attic and found horrendously rotten decking. No way it was like this when we had roof done or their contractors would have fallen through. We have since been told by other contractors that the two styles of venting should NEVER have been mixed and the air cannot escape properly causing all the moisture.I have sent an email asking for a response and heard nothing.Our house was built in 1992. The first picture is the decking condition in 2016 when we bought. The next are the photos of the decking, currently, just 3 years after roof replacement and adding vents.Any advice would be greatly appreciated because this is going to be a costly lesson, to do more research and not trust the salesman.Services: Gutter installation, Attic venting, Skylight installation, Roof installation
Amy Gehrke
2020-05
Badger was contracted to replace the garage roof on our townhome. While our neighbor dealt with Badger personally, we certainly felt the effects of their marginal service. First, the contract was signed in May, however the work wasn't completed until last week, early August. We were told that our sales rep had been let go and nobody took over the contract (?!). The work was completed this past Sunday, 8/4, however their dumpster is STILL blocking our driveway and preventing access to our garage (on Wednesday, 8/7). No word on when it's being removed yet. The new roof looks great and Badger's crew did an amazing job of cleaning our garage when the work was done. The delay in work and the huge dumpster that's still in front of our house are huge clouds over what was, otherwise, a decent job.
Evan File
2017-05
Had new gutters installed last week by Badger Contracting. They did a great job and I am very pleased with the results. Peter facilitated the whole process and was very responsive, flexible and easy to work with. Communication was excellent throughout the process. These guys are hard working, professional and do quality work.
Pat Wymbs
2022-05
Had a roof installed, took 2 full years to get them back to finish the job. The roof areas that were quoted to have a spray coating (which is why it wasn't finished) are not even eligible for that specific treatment, and no price adjustment was given. Non matching shingles were then put in, but there are bare spots and water keeps leaking in. Today marks the 3rd flood in my downstairs unit due to the negligence of this company.Service: Roof installation
Richard Goodman
2019-05
I cannot recommend this company! Please take the time to read this before choosing this company!In a short explanation, Badger’s planning and communication after signing the contract is non-existent. Other problems are the metal was cut wrong, didn’t order the correct parts, didn’t order enough parts and the simple logistics of the project were horrible!When I was receiving quotes from companies Badger was very responsive and in constant communication. I decided to use Badger, even though they were the highest bidders, because they had great reviews and I thought they could get the work done in a timely manner. I was wrong, extremely wrong!Once I signed the contract I was lead to believe by the Rep that they would be starting in a couple of weeks. The contract was signed on Sept 16th. But the work didn’t start until Nov 15th. I tried getting updates from Badger but that was difficult. I had to initiate most of the communications and they would hardly respond and when they did the information was incorrect.They told me the metal would be delivered on Nov 3rd (Saturday) so I made plans to be around because they didn’t have an estimated time frame for the delivery. I tried to confirm delivery with them on Nov 2nd but never got a response. On Nov 3rd I texted the Rep and got a response around 11 AM, he had no idea if it would be delivered that day and he wouldn’t know until Monday…?? I attempted to call the Rep that just texted me and he didn’t answer. I call the company and left a voice mail (which they never responded from). The Rep then responded and said that he contacted the Owner of Badger and that the delivery was moved back a week to Nov 10th (next Saturday).The delivery finally happened but only half of it was delivered and they had to come back to deliver the rest.Finally, on Nov 15th the crew showed up to start the job. Everything was going well until I was notified that the metal was cut incorrectly and they didn’t have enough to complete the roof. I had to decide to either send it all back and wait for the new metal to come in or have a seam and get ¾ of the roof done that day. Because of the condition of the roof I needed to get as much done as I could. It took 2 months to get the metal in. I couldn’t wait another 2 months for a re-order. They started putting the metal down, when they went to do the edging and the peak they ordered the wrong edging material and didn’t order enough padding for them to finish the peak. They not only had to order the rest of the metal but they had to order the correct edge metal and more padding to finish the peak. From Nov 15th till Nov 29th I didn’t receive any status or updates from Badger about anything. I received a phone call from the Rep on Nov 29th and he told me the metal would be delivered that day. Somehow the metal that took 2 months before only took 2 weeks this time. The delivery was completed within 2 hours of being notified about it.On Dec 5th I received a text message from the Rep at 7:11 PM that the crew would be out the next morning to finish the work. I notified him that we had recently got 2 dogs and that they needed to notify my wife before starting the work. He acknowledges that but it didn’t happen. That evening at 4:27 PM the Rep texted me that he was coming back for me to sign completion of the job. I responded to him at 5:41 and let him know that I wouldn’t sign because I wasn't able to look the roof because it was dark when I got home. He was disappointed because he would not get paid until I signed. I told him that wanted to inspect the work before I sign completion. It would finally take another week before they would pick up the dumpster. In all, the dumpster sat in my driveway for 30 days. Even after the project was completed I have never been asked how the project went or even contacted by the company other than for the final payment. I don’t think they care about their customers or even the quality of the service or product, they only care about the money.
Derek
2017-05
I had inquired to Badger Contracting regarding my house and Peter promptly came out and checked up most of the exterior along with informing me what I can do with my insurance. They seem fairly flexible as my downstairs neighbor chimed in and also was able to get an estimate on her house she owns a few blocks away. These guys are here to help!
mattea tomich
2018-05
Although I didn't need my roof replaced, I was curious about how much it would cost for future reference. I was surprised how fast they got the estimate to me. Everyone I worked with was very helpful and kind.
Jan Schoening-Wymbs
2020-05
Back in November of 2017, shortly after we purchased our investment property, we paid in full to have our home and two garages reroofed. It is now August of 2019 and the work still has not been completed. There were 3 flat roof areas that could not be done in November because it was too cold for the spray coating to properly cure, these were supposed to be done in the spring/summer of 2018. They never came to do the work, and I was in a nightmare bedrest pregnancy and could not deal with hunting down my contractor, although I did email and call several times after my son was born in September.I emailed and called again in the spring of 2019 and was told several times that someone was coming to do the work, and they did not. Now in August I have been in contact with them at least 5 times so far and have been repeatedly lied to about when they are coming to do the work. Was told 8am Friday and they were not there (said they needed more supplies) were supposed to come back that afternoon at 1230, never arrived, was told they would be there today (Saturday 8/10) they never showed up.I would expect MUCH better service for $21,600!
cori torres
2017-05
Had a great conversation with salesman Peter M! He was able make us feel secure with our roofing and whatever future needs we may have! Definitely recommend this company for any contracting needs!
Casey R
2017-05
We had just used them for a Home Inspection on very short notice. Jason was there on-time, very attentive to every little detail, answered all of our questions, and helped guide us along the way in understanding the condition of our soon to be home. Thanks Badger Contracting!
Beth Voecks
2019-05
Would definitely use Badger Contracting LLC again for our siding needs! Consummate professionals who did excellent work when the wind ripped off a huge chunk of our siding!
Carol Montesanto
2017-05
I was working with Peter the sales rep with Badger, and he was extremely helpful throughout the entire process. I ended up walking away from my interactions with him and felt at ease! They are here to educate!!
Jake Brown
2018-05
An employee from Badger knocked on my door after a bad storm came through and he helped get my roof fixed within the week. I'm pretty amazed at the urgency of this company!
Kory Davis
2020-05
Definitely don’t recommend this company I had them come out and repair a shed one of my guys hit was quoted $700 I said yes then when it was all done gave me a bill of $1,800
Tony Decristoforo
2017-05
They did such a great job, I offered to work for them!
Ben Kluwe
2020-05
Best service Ive seen in the area
Monday | 8 AM-4 PM |
---|---|
Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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