3.7 (42)
1295 Appleton Rd, Menasha, WI 54952
(920) 722-7682
foxvalleyroofingandsiding.net
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Perry Menos
2024-05
FVR&S did a beautiful roofing job at our home. We have a large home with complicated roof angles and we couldn’t be happier with the result. We had quotes from other providers but this company was substantially more reasonable in cost. I was also happy that they were patient enough to work with our insurance carrier (which was not easy). The company came recommended from other family members of ours that had good experiences and I would recommend them as well. The owner is very experienced and knowledgeable.
Julie Yost
2024-05
Fox Valley Roofing was quick and efficient in tearing off the old and prepping for the new shingles. They were just as fast with laying down the new roof. The crew were pleasant and friendly. We had a good experience with them, with no issues. We recommend them to anyone who mentions to us that they need a new roof.
Darlene Kramer
2024-05
Fox Valley Roofing provides immediate and great service. We were so pleased with our previous roof from them that when we had hail damage we immediately contacted Sam for a roof replacement. His crew is friendly and does great work! We would recommend Fox Valley Roofing!Dar and Tony K.
Patti Roberts
2024-05
Fox Valley Roofing replaced our roof, some of our siding and our gutters after a hailstorm. They did an excellent job, and the owner, Sam, is very easy to work with. Gary and Patti
Ben Bodoh
2024-04
I usually don’t do reviews but I was so happy with the work I made an exception. Not only was the roof completed on time , it looked great, everything was cleaned up and we couldn’t be happier. Thank you Sam.
JIm Jentz
2024-05
Sam did an excellent job dealing with my insurance who denied hail damage and got the job done. Everything looks good.
Tyler W
2024-05
Very knowledgeable and great service. They were able to help with my repairs quickly.
Jason Parker
2023-12
All we can say about Fox Valley Roofing & Siding after working with them to place a new roof on our home is WOW! They provide the utmost professionalism and respect to their clients. They constantly returned our calls and provided us with weekly progress reports. We are pleased to be collaborating with this business. You can reach out to these people without any hesitation because you'll receive the best roofing services at really affordable rates. Thanks a lot!
Carrie Goodyear
2023-08
NIGHTMARE! Do not hire!We hired this company to replace our roof after a hail storm. Brian, the salesman told us part of the service would be quoting out the garage damage for insurance so we could find another contractor for that. When he was supposed to show up to take photos and prepare the paperwork, it was crickets! He refused to respond to phone calls and texts for weeks!Install day comes. The crew were all great and hard-working guys, but the company didn't order enough shingles! They made a poor attempt to plastic wrap the roof for the night. I woke up to a torrential downpour and water STREAMING through my bathroom ceiling!!! The crew is cozy in their vans in the street as my attic is filling with water!!!Brian promises to reimburse us $1,000 for this situation. CRICKETS. AGAIN. The crew is clearly not trained in how to handle this situation and comes down from the attic with a few small handfuls of wet insulation. Every time we go up there, we point out more wet areas. My husband ends up having to take a day off work and miss another day of vacation to monitor/deal with this attic/bathroom situation because no one from the company is supervising and every time they are "finished", we find more wet areas. These 2 missed days and the damage done to the ceiling in the bathroom are definitely worth more than the promised $1,000.When I finally get a hold of Sam, the owner, we talk for probably a couple of hours combined over the next few weeks. He spends each phone call bashing Brian, telling me how much money Brian has lost him over the years and "If his mouth is open, he's lying", on and on. Yet, Sam continues to employ Brian and never takes ownership for all of these issues. We end up settling on $500 and Sam promises "in return" to finish the garage claim and deal with insurance. He promises that "the insurance companies are afraid of him" and they will get the garage taken care of. He says he's spent a lot of time on the phone with insurance. Fast forward- I call my company and they say Sam and Brian never filed a claim for the garage. Lies! I made a couple phone calls and got the doors replaced no problem, despite Sam cursing my insurance company and claiming that they were so terrible to deal with.Clean up- shingles, tons of nails, and debris EVERYWHERE! The nails were the worst! Sam blamed it on the gutter contractors, but his company was responsible for contracting this and should have seen the project to completion. Again, no accountability, just more blaming of others. Additionally, we almost had a gutter go through the front window!!This company will 100% reply to this review just as it does for all of the other negative reviews- he will blame us, lie about what happened, and take zero responsibility. We understand mistakes happen, and we would have had no issues if the company had been honest, followed through on promises, and provided fair compensation for their own terrible mistakes. However, we have never dealt with more lies and excuses from a company. We will continue to tell everyone we know to stay far away from this company!
Connor Lang
2024-04
The team did a great job on my new roof in Shiocton. Much appreciated!
Jason Bilbrey
2023-05
We talked to several roofing companies and went with Fox Valley Roofing. They had the best expertise and certifications and the owner Sam was super friendly and honest. They got the job done fast and we were very happy with the results.Service: Roof installation
Quinn Ludvik
2023-05
The crews worked hard and got the job done. The materials used were good quality. We did hit a couple of bumps in the road, but Sam the owner went above and beyond to make sure we were well taken care of and all work was done to our expectations. Thank you!Services: Roof repair for storm & wind damage, Gutter installation, Roof repair
Katie Ziert
2024-05
Easy to work with and roof was done in a timely manner.
Taylor K
2024-05
Super knowledgeable and quick to answer any questions!
Bryan Zempel
2023-05
We had an appointment set for an estimate on work that needs to be done but guess what nobody ever showed up. No call and no show. The owner finally called us 3 days later which was Friday June 3rd and he advised my wife before he can go any further is that we would have to he would have to take down the bad review. Why should we take down the truth. You will not silence us. We will not give you are business.
William Bush
2017-05
Terry and Anthony of Fox Valley Roofing & Siding did a wonderful job renovating the outside of our house this summer. Our house has over 3500 sq.ft. so the job was sizeable. They replaced siding, trim, shutters, lights and doors. Terry and Anthony worked in a very professional manner and gave us many helpful suggestions. The job site was kept organized and clean throughout the day. I would recommend their services to anyone who wants a job done right and professionally. Sincerely, Bill Bush
Randy Shaw
2023-05
Started great, Brian set up everything then fell off the face of the earth. Next came Sam the owner couldn't believe how I was treated would handle it himself, then he apparently joined Brian in the silent zone. Wouldn't recommend to my worst enemy. Insurance fraud you will now be hearing from my lawyer! Sounds like slander to me.Service: Roof inspection
rlsweb
2023-05
Had some delay getting shingles. Owner kept me informed of schedule and called ahead regarding shingle delivery and installation. The crew came as promised at 6:15 am and had project completed and everything cleaned up by by 3:00 pm. Noticed a couple of dings in fascia, otherwise everything looks good.Service: Roof installation
brian smits
2015-05
They did a great job on my roof! Everything was explained to me about the current status of my roof and what was needed. They did a new roof and gutters in two day which was great. They also did a repair on my old roof before about 4 inches of snow fell this year. I would recommend them!
Mary Grishaber
2015-05
We contracted Fox Valley to re-side and replace front doors (storm and main doors). Fox Valley did a good job on siding and installation of the front doors. Only a couple of issues. The front doors did not match the trim around the front door. The doors was cream and I wanted white. Fox Valley did correct the problem with the color of the doors but it did take a long time before it was complete. Communication with Fox Valley was weak as well. We were not advised of the solutions and wondering what was being done. (Some thing to work on.) But overall the job was done correctly and to our liking. Thank you.
Mitch Donahue
2023-05
These guys are the best! They show up and get busy! They were done in 1 day and it looks beautiful! They left the tard cleaner than before they started!Service: Roof installation
Alison Heiser
2022-05
We were given an estimate almost double the other roofing company and told we needed a roof in the next year. This was done without ever getting on a ladder to inspect our roof. He also suggested we sign a contract now for next fall to lock in prices. I suspect he was a commissioned sales person.
Brian Reimer
2018-05
I had a contract signed to replace flashing due to water leaking in our house. The contract was signed in February for work to be completed within about 4 weeks. It's now the middle of June. The company sent out a sub-contractor who disagreed with the initial assessment and put tar on the flashing point instead of doing the work agreed upon. The first rain we had it leaked in right away. That subcontractor was fired and a new one assigned. That was over a month ago. I've asked for updates and my contact at Fox Valley Roofing & Siding no longer responds to me. Poor customer service. I would not recommend this company.
Brad H
2020-05
Great experience at Fox Valley Roofing and Siding. The company strives for customer satisfaction and there is no payment due until the job is complete! I will recommend to friends and family.
Julie Granberg
2021-05
We had a new roof installed in Sept. of 2017.Shortly after that we discovered a leak in our attic.We have reached out numerous times now.1st guy said it was "just condensation".Ummm, my attics been dry for 20 years.New roof and NOW we have condensation?This past summer I had water dripping from a ceiling fan on the main floor, directly under the area we have found water in the attic.2 different "project managers" since, admitting there "is a leak" but no follow thru after that.This has been going on for THREE YEARS NOWThe last time we called (Oct. 13, 2020) we were told they couldnt find the contract?Were we sure they did the work? Are you kidding me ??I took a picture of the contract and sent it immediately.STILL CRICKETSDone with asking nicely.Service: Roof installation
Emily Cernohous
2016-05
Terry has been absolutely phenomenal to work with he is always on time, always here when he says he will be and his workmanship is by far the best! Terry has always been upfront and honest with everything that needed to be done at the job site. I would recommend Terry to all my family and friends in a heartbeat! My home is beautifully re-sided thanks to Terry!
Jeremiah Voigt
2020-05
Fox Valley Roofing & Siding is great! I would definitely recommend them to anyone who needs roofing or siding. They are extremely professional, on time and do a terrific job!
J Guderyon
2022-05
Ohh... where do I start? There was no communication through the whole process - the workers had no idea what to do when they got to my house and I had to tell them what to do. Brian was very rude and made me feel like it was my fault. I had to fire them.Service: Roof inspection
Rhonda Bubolz
2015-05
I would highly recommend Fox Valley Roofing. They did the job that I hired them to do with speed and precision. I will hire them for all my future roofing needs. Thank you for your job Well Done!!
Dusty C
2020-05
FVRS did an amazing job! I'm beyond thrilled with their work & professionalism. I would definitely recommend them to my friends and family. Great job guys.
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