JM Remodeling & Construction, LLC

Thomas May

2024-02

Our experience with JM Remodeling was excellent. Josh came to discuss the project, had suggestions, and understood what we were looking to accomplish. Jake managed the project. Jake was easy to work with, kept us informed and protected our hardwood floors and furniture. The job was done in one week. They came in, started the job with the carpenter and electrician and completed it in one week. That was amazing!I couldn’t be more pleased with the finished product and with my experience working with Jake and Josh.

Jim Roche

2024-03

I had a great experience with Jake and his team. Although my project was a smaller, front porch replacement, I was treated like it was a major indoor remodel... timely, courteous, and professional workmanship. I will certainly call upon them again if the need arises.

Cora Sue Rozwadowski

2024-04

Always have experienced quality workmanship on all our projects. Most recently with having our roof replaced. JM has responedto all our requests quickly. Have used their services since 2011. Recommend highly.

Catherine Flaherty

2023-12

Josh at JM Remodeling is amazing to work with. He is a straight shooter, and very accommodating. JM did our roof many years ago, with a rebuild of rotted wood, and they have been responsive with any touch-up issues. When we need a new roof, I will be calling Josh. Catherine

Kassie Sweet

2022-05

Jim and team did an excellent job adding a balcony to our home, redoing the porch, and installing new siding. The quality of the work is amazing. They were easy to work with, responsive, and on time.Service: General construction

Nicole Johnson

2023-06

We had an amazing experience with this company from our roof replacement years ago to our now brand new kitchen. They are amazing and will work with you and are so so friendly. They go above and beyond what is expected. I could contact them anytime of day with a fast response. We had a lot of good laughs with the planning and love the honesty of their professional opinions!! We will always have a connection with JM... Special thanks to Jim, Heather, Manuel and his son. You truly made our experience amazing!!! Beautiful work!! I love my new kitchen!!Service: Remodeling

Stanley Harris

2023-12

Josh answered all my questions about the job. His team did great work very professional. Soffit facia and gutters look great. Don't have to paint anymore.

Martha Treder

2023-05

Working with Jim and Heather from JM Remodeling has been a pleasure. They say what they mean and do what they say. JM just replaced my roof after it started leaking into my kitchen. When I called, they were responsive. Heather came out the next day and gave me an estimate on my roof. The workmen completed the roof in two days and did an excellent job. After the job was complete, they cleaned up everywhere. No more leaking into my kitchen and my roof is beautiful. I love it.They are in the process of remodeling my bathroom and I am looking forward to seeing the end result. Jim and Heather have helped make decisions and have provided valuable feedback and guidance.I will definitely be using them again for any future house projects.Services: Bathroom remodeling, Roof repair

rcjmil

2023-06

We had a very outdated kitchen and half bath. Heather and Jim had a great vision that totally transformed the space into a functional and beautiful upgrade to our house. The work was done professionally by very skillful employees. We are thrilled with the results!Service: Remodeling

Michele Roitburd

2019-05

JM replaced my roof and their work was EXCELLENT! They were respectful of my neighbors yards/boundaries, cleaned up everything each day and when they were done, and it looks really great. THANKS!

Jennifer Kever

2022-05

JM Remodeling and construction did an excellent job with my home! The new floors look amazing (carpet and LVT)! The experience that I had with the office staff was great. The PM was very responsive to my needs and questions. The paint looks just as I wanted with my accent walls. I would definitely recommend (and have) to my family and friends!Services: Install flooring, Paint indoors, Remodeling

Meggan Thompson

2020-05

We used JM Remodeling for work on our screened-in porch.We had significant leaking on our screened-in porch. So much so, that water got into one of the lighting fixtures and half the porch would get drenched if there was any rain….We called JM Remodeling, after hearing positive reviews and recommendations. The owner, Josh, came out and did a thorough assessment and quickly provided 3 very fair estimates (our roof requires cedar shakes, so we were anticipating scary estimates…) The quotes gave us really great options to weigh.The whole process was quick and thorough. Afterwards, we were able to confidently install new lighting and an outdoor fan without worrying about potential leaks. We also invested in new cushions and a throw rug. Our porch is now one of our favorite spaces to relax and host people. We receive so many compliments! It’s so nice to just sit outside and enjoy a summer storm without worrying about the roof!The owner was always responsive to my emails and follow up questions. We have future projects in mind (mudroom, bathroom and kitchen updates) and we will definitely give JM Remodeling a call!

Dave Taticek

2020-05

JM Remodeling has done many projects for me and I highly recommend them for any home improvement you need done. They replaced 4 roofs for myself and my family. They did a great job installing tile in my basement as well as installing a door and doing some insulation projects. Fair prices and excellent workmanship. I will never hire another company.

Rob Ornburg

2022-05

We signed with JM Remodeling back in May of 2020 to remodel our kitchen in our 1917 Craftsman house. We already had a finalized design (down to construction documents) so all that JM had to do was provide a quote and minimally adjust some of the areas (cabinetry). As part of the kitchen renovation, we would be responsible (keep the costs down) for the demo of the existing cabinets and purchasing new appliances, installing the floor tile, and purchasing and installing the countertops. We worked through the details and signed a contract in May of 2020.I selected JM Remodeling and Construction and it was by far the worst experience I have ever had (I have experience with 6 various renovations). Not to spoil the ending here, but the lack of communication, coordination and customer service by the project manager was consistent problem. Even more crazy the PM never called (once) or set foot once at our $65K project spanning 32 weeks (construction time). I find it extremely Interesting that their motto on their website says” we’re designed & built around you,” which could not be farther from the truth. The worst part of this is that it could have been easily remedied by a couple of courteous phone calls from the Project Manager over the course of 32-week project (quoted at 8 to 10). There onsite contact was great and tried to do everything within his means, but unfortunately did not have any authority as he was scheduled by the PM.After continuously contacting JM (as we had already ordered and scheduled everything on our end) about the actual start date, which finally occurred on August 18 it became extremely apparent that there was a response/communication problem from the Project Manager. Please also keep in mind that we needed to demo our kitchen and wanted to use it until the last minute (like anyone would do). Countless (weeks go by) emails and telephone calls were made to the PM on status and simple coordination/scheduling confirmations were never returned. I finally had to escalate the issue to the owner’s son (our sales rep) and I would get response and then it would decline again.Fast forward to 3/25/2021, in which the project was finally finished (no change orders or design changes), but still the PM has not provided the closing documents (confirmation of inspections). It was not until 6/3/2021 until I finally received the final inspection documents (after multiple unanswered emails). Hopefully, this provides some insight on my terrible kitchen remodel experience with JM Remodeling. The pandemic had no impact on this, just plain terrible customer service and no consideration for the customer.Update July 8, 2021, the owner/manager called and was extremely nice and was not aware of the issues impacting the project and and he made things right!Services: General construction, Installation, Remodeling, Drywall installation, Drywall repair

Jessica Ornburg

2022-05

We hired JM to remodel our kitchen. It was a large project that included taking out a load bearing wall and supporting the basement. We were told in August of 2020 that the project would be 8-10 weeks so I was moderately hopeful to have it completed for Thanksgiving, which was 16 weeks out. That was far from the case. When Thanksgiving came and went, we hoped for maybe Christmas, which also came and went. By the time Easter rolled through, I was fed up and disillusioned. I am very understanding when it comes to most things, however, the complete lack of communication was saddening. The crew would say they would be there, arrangements would be made, and then no one would show up for days at a time, sometimes weeks. The project manager was completely unresponsive, despite multiple emails and phone calls. My husband ended up making many of the work arrangements himself by calling the tradesman directly. To add insult to injury , when they wanted their final payment without providing any of the ending paperwork, the receptionist actually told my husband that she has heard that he was difficult! Bottom line, if you want to eat using a toaster oven and microwave for over 32 weeks with no explanation, no work order changes, or actual reasons, then this is the company for you. On a side note-the tradesman maintained high quality work. It is a shame the project manager darkened their quality workmanship.Service: Remodeling

Barbara Karnowski

2017-05

JM Remodeling did a siding job for us that nobody else was interested in doing because it was not for the entire house. They also fixed a small roof problem, again, that nobody would quote because it was a small job, (and they fixed it without charge, since they were already there). They were very professional and did an excellent job on our siding. We were more than satisfied, so when we had a leak from the chimney of our fireplace, we again called them. They came out within a week and did a very professional job. Their pricing was also reasonable. We would highly recommend them to anybody and will call them again if the need arises.

Liz Lindsay

2021-05

We got our bathroom remodeled a couple of years ago by JM. To start with a positive, the project manager and the workers were all very nice and polite. While the people were nice, the project manager we had was beyond terrible at making sure things got done correctly (let alone timely). She no longer worked there shortly after our remodel was "finished". And for reference we paid over $20k on this remodel for our small 3/4 bathroom (which is in total a little under 27square feet in size).Firstly the 3 weeks it was supposed to take for the remodel to be completed turned into 3 months. They did run into rotted subfloor that they needed to repair, but the work paper we signed said it would add another week. So instead of the extended 4 weeks it was supposed to take, it was 3 months.Secondly, the wrong tile was installed (the tile meant for the main bathroom floor was being installed in the shower) which they then had to completely rip up and redo.A third thing is that the plumbing was not moved to where it needed to be. We paid for it to move and it didn't get moved. When we brought this up we were just told "sorry, it is what it is". We purchased a specialty toilet and specialty sink to fit better in that very small space, but instead they take up even more space now. The plumbing for the toilet was supposed to be moved closer to the wall, but it wasn't, so now the back of the toilet sits several inches in front of the wall. With this giant gap, the new smaller toilet sticks out more than the old one did. The plumbing for the sink was supposed to be moved about 5 inches to the left of where it is. Because it wasn't moved, the vanity couldn't be installed in the right place, and now we cannot access the entire right half of the vanity because the toilet is blocking it. If we were to get these fixed now we'd have to pay thousands of dollars.The fourth big thing is the wrong type of paint. Aside from the wrong color of paint, they did not use bathroom-safe paint, and about six months afterwards the paint they put on the ceiling was cracking and flaking off. We always used the fan (which they said was even bigger than what is needed for the space) every time we showered, so having unreasonably high moister levels are not the source (unless they were wrong about the fan bring good enough). We never had this issue prior to the bathroom for remodeled. When we reached out to JM they said they'd give us a quote to redo it. They came out and looked at it and they never got back to us.One of the smaller things was that the handle for turning on the water for the shower was not installed correctly. It was not caulked and it didn't correctly cover the whole in the wall, letting water flow right into the wall, which we had to fix ourselves.Another one of the smaller things was that they installed the wrong window. Our bathroom is on the first floor and the window opens to our neighbors driveway, so naturally we ordered the window with the obscure, (which was in our contract). They window that got put in did not have any obscure.Another smaller thing is that the new door that they installed was installed incorrectly and still has never closed all the way.There were a number of really small issues like them not using the shower head we picked out, or the faucet, or towel bar, or toilet paper holder. We just got what our project manager decided to install instead. The things that got put in weren't even remotely close to what we wanted. Also, aside from the wrong kind of paint, the paint job itself was executed very poorly. There were tons of drips and you could see hairs (like foot-long hairs from a human) were painted into the wall (I know it's hair because those pieces of hair only got half painted in, so you could see and touch the other half that was sticking out of the wall).Needless to say, paying $20k for them to do nearly everything incorrectly and take 4 times longer than originally quoted (3 times longer than the updated extended timeline) for remodeling a 27 sq ft bathroom was not a good time.Services: General construction, Tile work installation, Install flooring, Tile work replacement, Installation, Remodeling, Drywall installation, Plumbing fixture installation, Repair flooring, Flooring

Sid Bodine

2013-05

JM did an excellent job on my bathroom remodeling project. It was quite complex but the results were outstanding. The job was completed in a timely fashion with very high quality. I wouldn't hesitate to recommend JM for your own remodeling project.

Shanita Thomas

2018-05

Have been waiting for a quote for over a month. I was told I would have a quote within the next 3 days since it was such a "small" job. I have called the office 3 times and have been told I will get a call "right back" that was 2 weeks ago. Nobody has contacted me, no follow up calls, no thank you for your patience... NOTHING. Customer satisfaction is not at the top of their priority list that's for sure!

AJ

2019-05

Had an appointment scheduled to get a quote. However I just watched an employee in a J&m truck driving extremely recklessly, cutting people off and doing well in excess of the speed limit. Calling today to cancel the appointment. If you're employees have that little respect for people on the road, how can I expect you to have any respect for the work you're doing.

Rebecca S

2024-01

JM is a pleasure to work with. Quality workmanship.

Brian Michel

2019-05

Reception staff is terribly rude and unhelpful, she basically hung up on me when I was politely asking for info about an estimate. Unless you are ready to pay them a LUDICROUS fee for an estimate, don't even bother. I was looking for commercial work on behalf of a non-profit, and that term didn't even seem to be in their vocabulary. Find a contractor from literally anywhere else.

Matthew Peterson

2016-05

Jim and his crew went out of their way to get me a bid on a strange project. It took quite a bit of his time and energy and it was well appreciated. Thanks Jim

tabby g.

2018-05

Awesome place to work. The staff is phenomenal. The owner is really understanding and caring.

Alex Perebeynos

2022-05

Requested quote was advised they don't remodel only new builds.

Vitali L

2020-05

Very professional , good business!

Jacob M

2021-05

Awesome service

Cali Gold

2017-05

The worst service ever...