The Thielmann Group

4.9 (516)

17020 W National Ave, New Berlin, WI 53151
(262) 299-6197
thielmannheating.com

Claimed
Heating contractor
Air conditioning contractor
Air conditioning repair service
Air duct cleaning service
Air filter supplier
Boiler supplier
Furnace repair service
Heating equipment supplier
HVAC contractor

Service options

  • Onsite services

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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J Knox

2024-04

Thielmann did a tremendous job replacing our Carrier furnace. They worked with us to make sure we were able to get the right product and even worked with Carrier on the issues we were seeing on our old furnace as it was failing sooner than it should have. The team was very professional and efficient. Great experience. We highly recommend them.

Donald Trapp

2024-04

Salesman came in and looked at both the furnace and air conditioner and we agreed to get new ones. He was very helpful. Also, the guys that came in and installed both were polite and good at their installation. Would recommend Thielmann.

Nick Vondrak

2024-03

The techs that come out to do our services are always polite and thorough. When our furnace stopped working, they were able to come out quick to investigate. Once it was determined that the furnace would be better off being replaced, they were able to get us scheduled within two days for a new install. I am very happy with their work and response time!

Robert Mack

2024-04

Arrived on time. Very professional. Very knowledgeable. Answered all my questions. Did a very good job of installing new furnace, humidifier and air purifier. Had a crew come in to do quality control. Cleaned up before they left. Instructed me on how to use the new thermostat and required maintenance.

Joan Heiden

2024-02

The Thielmann Group responded super fast when we called to request assistance with our furnace. It was determined parts were no longer available due to the age of our furnace that needed immediate repair/replacement. Replacement was scheduled for the next day. Installers Eric and Branden arrived on time. They worked on removal and replacement for several hours paying close attention to detail. They were skilled and respectful HVAC installers who cared for our home as they would their own. The guys explained operation of the new equipment and answered our questions. We have been customers for over 30 years and have always had great service, including this latest situation. We want to thank Thielmann Group for their quick response, skills, and friendly service. Thanks!

Shannon O

2024-04

Upon our first call to Theilmann Group with a furnace problem, thru to a new furnace and air conditioner. Everyone we encountered was professional and a pleasure to have in our home. This was not a planned purchase, but they made it as easy as possible. Highly recommend!!

Donald Schaub

2024-03

I am very grateful you helped me with furnace repair and new furnace installation. My old furnace quit before a cold snap and snowstorm three days before my payday during a holiday. I was able to survive this until I had the appropriate funds for a new furnace. The installation day went very well and the furnace performs nicely.

jassiff

2024-03

Great experience, ihave a duplex, and after the huge snow storm and the multiple power surges we had, I was experiencing some issues with one of my furnace. Call Dave and asked him to send me a quote on a furnace as I have previously worked with them, and the other furnace was working great. 2 days letter, I had the crew working on my old furnace and in no time, we were up and running. They have the best products, best sale persons, customer service, techs... not only you get a great furnace but also a great team. Thank you all guys!!!

Tim Schumacher

2024-04

Stop shopping around and call Thielmann & Sons. Wayne, Chris and the team made it so easy, and made sure we understood all options and their impact to our home. Not only did they provide the information you look for in a home expert, but they gave us confidence that the price, timing, and install would go as planned, AND IT DID!They won't upsell you if you don't need it, and if they urge you one way it's because is it's the best option for you.Thanks to the whole team!

Emily Grycowski

2024-04

Dave from Theilmann and Son Heating & Cooling came to give me a second opinion and I cannot thank him and his honesty enough! I originally had an appointment for a tune-up with another well-known group who told me I needed over $5,000 of new duct work. Dave came out, reviewed my equipment and provided me with a much more honest assessment. Could I use the larger duct work? Sure. Did I need it now. No. Were there other options to obtain a similar result at a much lower cost? Yes. Would I be alright and my furnace operate perfectly fine if I did nothing? Yes. I really appreciate his honesty and I will be calling him in the future for all my HVAC needs so that I am not taken advantage of like I almost was with the other company!

Bob Campbell

2023-12

Put in a new Lennox furnace as a replacement. Very professional crew of installers Kevin and Ben. Very pleasant and professional and cleaned up the mess better than I had it before they got here. I would recommend them and Thielmann to anyone.

Noah Nienstedt

2024-04

Had new AC and furnace put in. Very knowledgeable and offered several options and did not push our decisions in any one direction. Provided great, prompt service and went above and beyond the scope of the project to do things right and to just be helpful.

Travis Geier

2024-04

I was very impressed with the Theilman Group. I had 3 quotes done, and Dave, from the Theilman Group, was here much longer than the other 2 companies. Dave took the time to review my entire cooling system top to bottom. The other two companies just did a fast once over, but Theilman Group took the time to really figure out my needs. The installation guys were awesome too. I got my new air conditioner early in the season, so they couldn’t test out if it worked after installation. I was worried they would forget about me, but they called me on the first set of nice days to get me feeling cool! I’m very impressed with this company for meeting every one of my needs. I’m sitting in a cool house because the Theilman Group did a great job! Thanks guys!

Meg K

2024-02

After over a week without heat while trying to deal with our home warranty company, we decided to go through Costco and Thielmann is who they contracted. I couldn't say enough positive things about working with them. They were friendly, flexible, reasonable, and super professional. If you're looking for heating/cooling service, these are your guys! It's toasty warm in our house now! 🔥

Grace Elliott

2024-01

I am very glad Thielmann was recommended to me when I was in need of a new Oil Furnace. My old one was was really inefficient and talking to Dave was very reassuring that they could provide a new one which was both energy efficient and quieter than my old one. Installation went very well, even though the space was very limited for the workmen, but they completed the job in record time and all went very well. Very glad I chose Thielmann Group.Grace Elliott

Mark Milinovich

2024-04

New Carrier furnace (with air purifier and Aprilaire humidifier) AND Carrier air-conditioner. Duct-cleaning several days later.Installation by 3 technicians. Furnace fine-tuning by 2 others. Duct-cleaning by 2 others.Scheduling was done in a short window. All seven techs arrived at the promised time.Most POLITE and CONGENIAL techs we have ever had in our home, regardless of work to be done (e.g. roofing, painting, fence installation, plumbing, etc.)! All kept us apprised of what they were doing and why. Very professional.Everything looks perfect. Techs left not a speck of dirt upon their work's completion.

John Spors

2024-04

Very professional and prompt.We are happy with our new furnace and recommend Thielmann for service and HVAC installation.

Madison Calteux

2024-04

Everything went smoothly with my furnace and air conditioner installation. The technician who initially came to the house was very knowledgeable and willing to explain all steps in the process.

Kavitha Bernet

2023-12

Excellent service overall-easy quote process with Steve and superior installation by Eric and Branden. Our furnace broke with no heat during the coldest days since last winter-Thielman was honest and did not take advantage of our unfortunate situation. Found this company through Costco and would not hesitate to use them again.

Larry Schmedeman

2024-03

This was the 4th time in recent years we used the Thielmann Group for heat + AC projects. The installation went smoothly and the whole process was done professionally for each phase.

David See

2024-04

The Thielmann Group just replaced my HVAC system and they have done a good job. They are very professional and their price is competitive.

paul kunkel

2022-05

I've been using Thielmann Group for all my heating and air conditioning since I built my house 23 years ago. They have been great in emergency service and regular maintenance service. On time and very friendly staff.Would, and have, recommend them to anyone!Services: Installation, Heating system maintenance

Marge Walton

2024-03

They were Awesome! Helpful, knowledgeable, respectful, quick to get the job done so we could have heat back in our house. I would recommend them for sure.

Kaitlyn Wright

2023-12

From the sales person to the people who booked and the installers, everyone was absolutely amazing. Incredibly responsive and kind. Thorough and great attention to detail. Will absolutely use them again!

Evan

2018-05

I cannot recommend Thielmann & Son enough. I called them on a Friday afternoon after I came home to my CO alarm going off in the basement. They sent somebody out within 2 hours to my house, diagnosed the problem and showed me the issue and it was very clear that I'd need a new boiler to replace the 30 year old unit I had. Not only did they have a quote to me within 2 hours of leaving my house, but they had 2 techs at my house the following Monday morning to install the new unit and install additional zoning at my request.Every tech I met with was very nice and explained everything to me well. The work they did is outstanding. The solder joints and all pipe runs/fittings are clean, there are valves absolutely everywhere for easy replacement of hardware without needing to drain the whole system, all wire runs are managed, and best of all my house is heated and the zoning is working amazingly.

Richard Niesing

2023-12

Installers Eric and Branden were very skilled and knowledgeable of the Lennox hvac systems that they installed at my home. It was a pleasure to do business with Thielmann and their employees. This is a top notch heating and cooling business.Services: Installation, Heating system installation, Install AC, Thermostat installation

Charlie White

2022-05

We had an excellent HVAC installation experience with the Thielmann Group. Jason Peck, the company owner, came to our house and explained to us exactly how his company would install the ideal HVAC system for our large home. Jason answered all our dozens of questions with an alacrity we hadn't seen from any of the other heating and air-conditioning vendors in this market.Soon after we placed our order, the Thielmann installation and engineering crew, led by the exceptionally knowledgeable Heath, got the job done quickly and efficiently, leaving the place much cleaner (and cooler!) than it was when they arrived.The result: an ideal Lennox heating and cooling system that is even quieter than Jason described. Its efficiency is astonishing, especially compared to our 17.5-year-old HVAC system it replaced. It's as if the system is trying to keep a secret from us that it is actually cooling our house, and we feel surprised when we step outside our cool cocoon and the outdoor temperature is 90° with an 81° dewpoint.Best of all, the Thielmann Group is affiliated with Costco, and as a result we got a spectacular number of rebates from Costco, the credit card companies and even a few hundred bucks from the Energy Star people. After taking bids from four other HVAC companies, this turned out to be the best deal, by far.The bottom line: We got the best HVAC system we could've found anywhere, at the lowest possible price. Highly recommended!Services: Installation, Heating system installation, Install AC

Ann Rusch

2023-12

We are first time customers to Thielmann and really are happy with the response time and service for a new furnace install! Kevin and Ben were excellent! Thank you!Service: Heating system installation

Mary Wedor

2023-11

Bob and Dave, our installers were professional, took time to explain our new unit and future maintenance. They cleaned up everything they brought and disposed of our old unit. We highly recommend them.Services: Install thermostat, Install AC

Christin Cilento

2023-05

I have used Thielmann for both installation of a new furnace + A/C recently, but also an install of a ductless mini-split unit six years ago. I fully trust their brands and recommendations. I can't say enough of about this company. Every single person from administrative to technicians to sales is top notch. They hire solid people that care about their job performance and the customers they serve. Everything is stamped with attention to detail and timely, respectful, professional service. THE BEST.Services: A/C services, Installation, Heating system installation, Install AC, Ductless heating & A/C services, Thermostat installation

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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