Performance Roofing Systems

3.9 (7)

3830 Pioneer Rd, Richfield, WI 53076
(262) 628-3648
performanceroofingsystems.com

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Roofing contractor

Accessibility

Wheelchair accessible entrance

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Andy V

2024-04

They had installed our roof in 2022. Two years later and we have not gone 6 months without a leak. Brian Jaeger called back two days after leaving a message and said they would come out and take a look. Multiple weeks have gone by with no communication.

LAURA ELLIOTT

2023-08

CALLED FOR APPT TO HAVE ROOF REPAIRED AND NO ONE CALLED OR SHOWED UP ON DAY OF APPT. CALLED TO FOLLOWUP AS TO WHAT HAPPENED & WAS TOLD THERE WAS SOME EMERGENCY BUT YOU'D STILL EXPECT AT LEAST A PHONE CALL. CREW SHOWED UP A DAY LATER & SPENT 30 MINUTES AT MY HOME STATING ROOF WAS FIXED. AFTER NEXT RAINFALL, ROOF STILL LEAKED& I POSTED MESSAGE ON WEBSITE UNDER "CONTACT US" TO WHICH I RECEIVED NO RESPONSE. I FOLLOWED UP WITH PHONE CALL STATING I HAD TO HIRE ANOTHER COMPANY WHO DID VIDEO OF THE ROOF SHOWING WORK I HAD BEEN BILLED FOR WAS NOT DONE. TALKED TO MANAGER WHO SUPERVISES WORKERS WHO SAID HE'D HAVE TO CHECK WITH HIS WORKERS AND CALL ME BACK TO WHICH I RECEIVED NO RETURN CALL. FILED COMPLAINT WITH BETTER BUSINESS BUREAU REQUESTING FULL REFUND!I WOULD NOT RECOMMEND DEALING WITH THIS COMPANY.

Joe Zignego

2020-05

Called and had an in site appointment for my leaking roof very quick. Great service.

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