SERVPRO of Jackson Hole

Sonia Diaz

2023-12

Part II - ReconstructionMitch and his construction crew Alex are amazing! They finished up rather quickly and were very professional. They responded immediately over the weekend with a water issue and didn’t hesitate to jump back in when needed!! Very responsive and professional!! Highly recommend. Strong work ethic.Part I - MitigationThoroughly impressed! From the first intake and throughout the whole mitigation, Nale and George communicated all along the process. I completely trusted them in my home while I was work. The great care with which they handled and protected my possessions was as if it was their own. They show pride in their work.It made a very invasive experience (water damage) feel less stressful.Highly recommend their service.

Ann Harris

2023-09

I had a finished basement that was flooded. I called SERVPRO and their professionalism immediately set me at ease. They explained everything that they were going to do. They were here when they said they would be. They did a great job. I would highly recommend this company. Nale Kautai came daily to check the progress of the drying procedure. He was very professional. He informed me of the drying progress daily. He was always at my home when he said he would be, He always asked what time would be best for me. I really appreciated that. He made the entire process far less stressful.

Patty F

2023-09

The gentlemen who came out were very thorough in explaining exactly what was going to happen in the clean up process (Tai and Momi, sorry if my spelling is incorrect). The crew that took out the carpet and cut the walls were very nice and professional. Nale Kautai was very helpful in checking the basement each day to ensure it was drying out as expected. He was also helpful in answering our questions and making sure my mom and I understood where we were at at each stage of the process. Before he left each day, he made sure we were comfortable with how the clean-up process was going. Nale, as well as the whole Servpro staff, were very professional and compassionate during this whole process.Services: Flood restoration, Mold inspection, Mold mitigation, Water damage-related cleanup & repair

Rich Steeg

2023-04

What do you need when sudden water damage hits your home while you are away, across the country? You need a company that responds immediately, rapidly deploys cleanup and drying mitigation, prepares thorough estimates of repair/restoration, provides extensive photographic and written documentation, and advocates professionally with your insurance company. SERVPRO of Jackson Hole did all of this and more for us, jumping into action with a single phone call, and they did it with clear communication, thorough documentation, no price gouging that we could discern, and all the hand-holding needed to get through the unpleasant, disruptive circumstance. Andrew Maras was the key person to embody the professionalism and quality service that we experienced. We were very pleased. Should you ever need emergency help, give Andy a call at SERVPRO of Jackson Hole. You won't be disappointed.Services: Mold inspection, Flood cleanup, Water removal, Flooring, Water damage-related cleanup & repair, Plumbing

Mountain Property Management

2023-07

Cash and crew showed up the day after we called this in and kept us informed of the progress along the way. They offered options that were available to us, but only did the work requested. Michael followed up to make sure the service was as expected. The estimate and project report were very slow in coming but it was a very busy time of year. ServPro is great.

lee Ramella

2023-04

Servpro of Jackson hole performed a remediation job on our place in Jackson,WY..there quote was comparable to other contractors quotes..Melissa was very helpful in securing there services to the job we needed she was able to schedule us promptly and earlier than other possible contractors...the 2 man team lead by Cache were prompt, clean and professional...the job was done quick and done well addressing all of our concerns..from start to finish was a painless experience. we would definitely use them again if needed, and would recommend to anyone to who needs there services.

Cheri Healy

2024-04

Servpro and Victor made our issues with water damage easy. Thanks for being so professional and easy to work with!

Jill Iantuono

2023-06

ServPro in Jackson is highly responsive, professional and delivers services quickly, which is a challenge in our community. Michael Kilpatrick goes the extra mile to follow up and see the job through. As a property manager, it is essential to get issues resolved quickly.Services: Mold mitigation, Sewage cleanup, Mold cleaning, Water damage-related mold removal

Austin O'Bryhim

2023-04

I called Michael with an emergency and he had someone there within a few hours. When other companies are not even showing up, Servpro comes through! My client was so relieved when they were able to get there same day and do a fantastic job as well. Highly recommend!Service: Water damage-related cleanup & repair

Jonathan Valentine

2023-04

This team is awesome across the board! I work in property management and have used them for several jobs and each person I have worked with has been responsive and very helpful. From the office, to the guys in the field, this team rocks, glad to have a Jackson-based team, would highly recommend them for any fire/water damage jobs.Services: Mold inspection, Water removal, Mold mitigation, Water damage-related cleanup & repair

Simply Yarn

2023-08

From my first phone call through every interaction with Melissa she was ALWAYS professional, knowledgeable and helpful! Melissa listened and addressed every question and concern in a timely manner. Her expertise was greatly appreciated! Thank you Melissa!!Service: Water damage-related cleanup & repair

Mellissa Sargent

2023-04

Quick quality work. Josh Haskin was super helpful and had some great people working with him. I would recommend to anyone. Used a company a couple years ago and they were terrible. Servpro definitely impressed.

Shauna Nacewicz

2023-04

Braden, Josh and Alex were so wonderful to work with. They were thorough and kept me informed at all steps. Reconstruction was quick and done professionally - like it never even happened. Thank you!Service: Water damage-related cleanup & repair

Marc Lester

2023-04

I would give 10 out of 10. Saved our hotel in an emergency. Good guys and their worked showed out of respect for our property. Thank you everyone for the help.Services: Flood restoration, Water damage-related cleanup & repair, Mold remediation, Water damage-related mold removal

Deb Keenan

2023-04

These ServPro peeps are on it! Their pricing was fair, the communicated well, and I highly suggest calling them. They have earned my trust.Service: Mold remediation

Lynn Grimes

2023-04

These guys were great. They answered all my questions, were thorough, and efficient. Staff Michael and Cache were friendly and knowledgeable.Service: Water damage-related cleanup & repair

Spencer Wilson

2023-04

Class actService: Water damage-related cleanup & repair

Dan Passolt

2024-04

Victor and his crew did a professional and thorough job of inspecting, advising and reporting on our water remediation at 422 Hidden Hollow.I appreciated his quick response and deployment of professional equipment that helped minimize damages.If need arises in the future Servpro will be my first choice for this type service.