Farmers Insurance - Jim Waldron

Donna Osterholt

2023-11

Jim and his firm are so wonderful to work with! They have always been great at answering any questions or concerns I have had! Farmers Insurance is one of the best insurance companies I have delt with when filing a claim. I recommend Jim Walron and Farmers Insurance to anyone!

v vkcoates

2023-11

Most helpful with details. Cheerful. Knows me and my issues with insurance and provides good options and advice. Prompt and efficient. Most of my transactions are by phone, but they are consistently helpful whether by phone or in person. Positive attitude on the phone and positive environment at the office. vivian

Gary Hansen

2024-01

Great customer service, friendly. The last few years I've had to make some claims On my home owners insurance, fences blown down, my car got rear ended, totaled They worked with me to make the claims, had my money before I had to pay for the new fence and buy another car. Thumb up

JoDean McCormick

2023-11

Very friendly and easy to work with. Had to make a big claim and they made the process so easy and stress free.

Rob Masterson

2023-04

Jim is an amazing man Who actually cares about his customers. The staff are always very helpful and courteous. I would absolutely Recommend Jim To any of my closest friends and family he just cares.

Dennis Crawford

2023-12

We had a claim on our roof. An adjuster arrived within 2 days, inspected our roof and walked us through the next steps to get the claim completed. Adjuster provided a timeline of events, explained each step and what we would need to do and when to do each step. The follow up emails to ensure we are satisfied and received what was expected proved their commitment to our problem. All friendly and professional, and added a personal touch along the way.

Lisa Eppenger

2023-04

My cancellation request was not carried out appropriately through this agency after phone and e-mail requests satisfying the required documentation. Knowing the importance of follow up, I contacted Farmer’s 1-888 number to verify that this agency (Mr. Waldron) had handled my cancellation properly so that I would receive the refund check to send in to my mortgage company in a timely manner in order to satisfy my escrow shortage. Luckily the customer care at the main Farmer’s was wonderful and they backdated my cancellation to 14 days ago and were apologetic for the local agency’s oversight and/or lack of diligence. My policy with Farmer’s was inadequate and the rate increased significantly, hence a better policy all around with a different company was initiated on my part. My cancellation should have been handled with professionalism as was my initiation. I expected professional treatment during both processes, however once I requested cancellation, the agent’s demeanor changed and my cancellation request was either ignored or moved to the bottom of the stack. I had hoped for better service.

Donna Osterholt

2023-04

Jim is professional, knowledgeable, and I feel like he cares about my insurance needs. Farmers is a great insurance company as well! The way they handle claims is unlike anything I have experienced before. They work for you when you need them!

Jacqueline Susann

2023-04

A few years ago when shopping for an insurance who would handle my vehicles and new home I was purchasing, one of the insurance companies I contacted was Farmers Insurance. Over all, Farmers had the best policies, and certainly more affordable premiums. Jim Waldron, my agent in Casper, Wyoming is not only personable, but most certainly is an expert in his field. When prices started rising this past year, I went to him to see if we could make some changes to lower my premiums, and keep a great policy I could live with. He went through each item and costs for each of them with me and came to an agreement in how to lower my premiums without losing the quality of service and keeping a great policy that worked for me. I would recommend Farmers Insurance for quality service, policies and permiums to anyone shopping for a great insurance company, and if you reside in Wyoming, Jim Waldron for your agent.

Joe Trujillo

2023-04

I love this business, honest always ready to answer all and every question. Rates and quotes very fair and knowledgeable in what a person needs for business, or personal insurance needs.I would totally recommend Jim Waldron Farmers Insurance to any business or personal needs. Especially if you're starting your own business.

Patricia Coulter

2022-04

Jim does an excellent job at both explaining and recommending coverage that will suit your needs perfectly. On the service end, anytime I have ever needed to call him; he has always returned my call promptly. I would highly recommend him to anyone looking for any kind of auto/home, rental, or recreational vehicle.

Christie Johnson

2023-04

When I called for a quote on insurance, most agents were taking up to a week to get back to me. Jim's office got back to me in 2 hours.I feel I am well taken care of. I don't feel like "just another client".Christie Johnson

Deb Rafuse

2023-07

We have been with Farmers Insurance (Jim Waldron) for over 10 years. The staff is friendly and quick to get you taken care of, and the rates are affordable.

Donna

2023-12

Had great service and questions answered, would recommend this Farmers Agency to anyone!

Carla DeVille

2023-04

Jim Waldron is an excellent Farmers Insurance Agent. He is very knowledgeable, professional and personable. I have known Jim for years. If you are looking for insurance he is the man!

R S

2022-04

Always fast friendly customer for all your needs. Anytime day or night. Couldn't ask for a better group of people to trust. You work hard for your home, vehicles and even the toys so why would you not use Jim and his team? I honestly have never felt protected by an Insurance company until now. Thank you!

Theodore Taylor

2024-01

You have always responded quickly to my questions or calls. You are respectful and I enjoy knowing you are there if we need something. Thank you.Susan TaylorSame response in December 2023! Thank you

Mike

2022-04

Jim really looks out for us and we appreciate that. I like that he's in town and we can see him face to face if we need to. They're always very helpful and have our best interests in mind.

Shy Eldridge

2022-04

I have never had a better insurance company. I actually paid insurance on a car that was broke down for a year just so I wouldn't lose these guys as my insurance.! Jim, Randy , and Andrew are the best at what they do and will Always come thru for you!!! I've NEVER felt so comfortable and confident in an insurance company... A HUGE SHOUT OUT TO YOU GUYS AT FARMERS ON JIMS TEAM WAY TO GO GUYS...

Johnny Roderick

2022-04

The staff at Farmers are friendly and very helpful. All my insurance needs are covered fully by them. Any questions I have are answered honestly and timely. I couldn't be happier with the services provided by Jim and his staff and I would definitely recommend them anyone and everyone!

david hedstrom

2023-05

This is a great agency JIM WALDRON is really a professional he stays on top of your insurance needs, communicates with you often.

Paul

2023-08

Jim is the man. He helped me file a claim that paid for all of my stolen property after a vehicle break-in while on vacation in europe.

LYLE WOELICH

2022-04

Jim Waldron Agency provides good customer service. Fortunately I haven’t had to file any claims recently, but they are there if you need them. They have always responded quickly if you have questions.

Nichole Pace

2023-04

Great agency. Jim is repsonsive and helpful. I've been with his agency over 10 years and wouldn't think of changing.

Robert Harrington

2023-04

Jim and his team are always putting every effort into getting my insurance needs managed. Always very helpful and responsive.

Bud Pagel

2023-05

Jim goes above and beyond what you would expect from an insurance agent. Very easy to deal with is very helpful when discussing issues you have with your insurance.

Bill C

2023-04

Emailed Randy with comment/complaint regarding Motorcycle insureance and he replied immediately and offered options. Very good customer relations which is why I want to keep local.

Colista Koehler

2021-04

Andrew and Jim are both just so amazing and go above and beyond for anyone! I can’t imagine having a better insurance provider then these guys! Thanks for all you do for me guys! Your rockstars!

Alicia Bell

2021-04

Randy was excellent at explaining the different options for coverage and listening to what my needs are. I look forward to many years of this exceptional customer service to come!

Glen Fuller

2022-04

Positive vibes in person or on the phone and they know who is calling by first name. Recommend Jim and his crew highly.