Disaster Recovery

Amber

2023-12

We had our dryer vent, duct work and carpets cleaned all in the same day. I'm very impressed with how great of a job Derek did and the price was very reasonable! My house smells wonderful and fresh and the carpets were dry by the time I got home from work. I will definitely be using their services again!Services: General carpet cleaning, Pet stain & odor removal, HVAC duct & vent cleaning

Theresa DeWitt

2024-03

Top notch. We used Disaster Recovery for our air duct cleaning and Derek is fantastic! I also used them for my carpet cleaning. Very satisfied.

Kate Williams

2023-10

Disaster Recovery is reliable, responsive, professional company. Both of my properties of (346 apartments) use this service. The carpets are like brand new after DR has been in our units. DR response rate is so quick and emergency's he has the nick name "Johnny on the Spot" because he not only does shampoo beautifully- his company deals with any water intrusion emergency's. Fallowed up with reports and data. Solid Choice!

Diane Adler

2023-05

We greatly appreciate Derek and the excellent service for mold removal and for duct and vent cleaning. I have chemical, mold, and other allergies and I think these services are going to have a positive impact on my health. Derek is professional, knowledgeable, and caring and took the time to listen and answer my questions. We highly recommend Disaster Recovery.Services: Mold cleaning, HVAC duct & vent cleaning

Ann Harbour

2023-07

I have used Disaster Recovery for almost 20 years and have never been disappointed. They are very professional, do a great job, and are always on time. They are also extremely helpful in an emergency!

Brittany Thrall

2022-05

This company was absolutely incredible to work with. Derek was very informative, educational, responsive, and skilled. He went above and BEYOND with our water damage control, along with carpet cleaning afterwards. The company provides thorough documentation for insurance of water damages and drying measures. For both water damage and carpet cleaning, HIGH PRAISE! As a bonus, he was able to get impossibly difficult stains out of our carpet, all with a smile on his face! Looks brand new! I could not recommend highly enough! THANK YOU!!!!Services: Water damage-related cleanup & repair, General carpet cleaning

Raquel Sprigg

2022-05

Our carpets in our rental were horrible, absolutely disgusting, smelled of wear and pet urine from previous tenants. We are very clean people but our home was one that you’d walk in and was hit in the face with YUCK. It was embarrassing for we are not the type of people to neglect our home, pets or loved that way. I was at my wits end with trying to find the right company to help, UNTIL I FOUND DISASTER RECOVERY!!! Oh so amazing to work with, I had called their office on a Sunday afternoon, now mind you after normal business hours, I was immediately helped by Derek Powell, he listened to all of my woes and struggles and could hear my frustration with our home, by the end of our call Derek had us scheduled immediately for a free consult. A couple days later Derek came out all suited up and ready to dive into the consult for our house. He was extremely professional and relatable and better yet he was understanding with empathy for our horrible smell that had lingered in our rental from previous ick!! He quickly took measurements and gave us our quote, AFFORDABLE!!! We agreed and quickly set up the appointment before he even left. When the appointment date came, we cleared our rooms wall to wall, it was an easy process for confirming and what we needed to do to prep our home. I spoke with their lovely receptionist and gave instructions on how to access our house (we were working and wouldn’t be present for the cleaning) they came in and within an hour had the house deep cleaned. I came home for lunch and when I opened the door, I wasn’t hit in the face with lingering smells, it was so CLEAN!! The carpets had new life back in them, the carpets were fluffy again and it smelled so nice, with the protective coat over the top it felt so nice to comfortably walk bare foot again on our floors. I am no longer scared to let our kids play and lay on the floor for fear of what they would be putting their faces or skin on. Once they had concluded their services they locked our house and everything was intact. I am so happy with the services Disaster Recovery had provided to our family and our home. We most definitely recommend them, and will if ever need be, use their services again. Thank you so much Disaster Recovery you turned this rental from an embarrassment to a happier cleaner home.-The Sprigg FamilyService: Pet stain & odor removal

Melani Wyatt

2017-05

I very highly recommend Disaster Recovery! Derek and his team were so quick to respond, arriving to my home within an hour of my call on a holiday! They were very professional and detailed. Pricing is reasonable and their customer service goes above and beyond. A+++++ Great job from start to finish!

L C

2023-05

Derek was very friendly and knowledgeable about the operation of duct cleaning. He even showed us what came out if the ducts and vacuumed my carpet afterwards. Highly recommended!Service: HVAC duct & vent cleaning

Dar Smith

2023-06

Derek is absolutely your answer to your disasters and cleaning. He dried out my basement after a plumbing nightmare and cleaned my ductwork and dryer vents. Will hire him again when I need work done.Services: Water removal, HVAC duct & vent cleaning

Jason Schneider

2021-05

Disaster recovery is top notch!! I had an old quote from 2019, and in 2021 when I remembered I was gonna have my ducts cleaned, they honored the price, technician was on time, professional, and very friendly!! Very happy with this company all around! They did a great job!Service: HVAC duct & vent cleaning

Raechel Haught

2018-05

Derek is an expert at his craft. He took wonderful care of my rug and it came back brighter and smelling great. Courteous and professional. I will be using his services again.Ladies, if your carpet needs care, Derek is the man to call. 😉😉😉

Kim McCuin

2019-05

Disaster Recovery does a great job with my carpets. I never have to wait long when I call for an appointment and my carpets look and smell amazing when they are cleaned. My next service is to use them for duct cleaning in my home.

Christina Perry

2018-05

Could not be more pleased with Disaster Recovery! Great communication, easy scheduling with text reminders. Technician was punctual to both the estimate for carpet cleaning and the actual service. Very friendly & professional. Brought my older carpet back to life.

Mickey Meyers

2021-05

Derek is very professional, takes pride in his work, and does quality work in a timely manner. Bernadette is fantastic at answering questions and scheduling. And speaking with Bernadette on the phone will always give you a better day.Services: Mold inspection, Water damage-related mold removal

Michael Martinez

2018-05

I can't say enough great things about Derek and his crew. Professional, fast clean, organized. Thanks fur the great job again!! They just cleaned my carpets and they look brand new!!!! A+

Rick Erb

2018-05

This is an excellent company to call in for cleaning up after a disaster in your building, cleaning furnace/AC ductwork, or for routine carpet cleaning. Excellent service, excellent response time, and excellent ongoing communications.

Brittney Jump

2019-05

Absolutely wonderful company to work with. Everyone was professional and answered any questions I had. My carpets are beautiful, and cleaner then when I moved in.

Kellee Carroll

2017-05

They do great work. Disaster Recovery will come out 24hours a day for emergencies. Super Professional!

Diana Harden

2023-05

The entire staff is very efficient, friendly and trustworthy.Our carpets look absolutely amazing.Service: Carpet cleaning

K. Bang

2018-05

Did an excellent job. Very friendly, professional, and completes job quickly and cleans up after themselves. Highly recommend this company.

Jenny S

2019-05

Very nice people to work with! Very professional. I would highly recommend Disaster Recover!!

Nathan Marchbank

2021-05

One of those companies that just does everything right! Trustworthy and the best at what they do!

A Kiefat

2020-05

Excellent customer service and a job well done

Phyllis Krogman

2021-05

Professional, polite, efficient. Answered all our questions.