Razor City Roofing & Siding

Jude Dodd

2021-05

After the hail storm destroyed the front siding of our home we requested Razor City Roofing & Siding to come out and give us an estimate for repairs.We met with Rhonda (who has always been a pleasure to deal with and has always gone the extra distance for us) and after their initial inspection, we signed the paperwork for them to do the work on our property.When the insurance adjuster came to the house, Rhonda was there to assist us - Although the insurance said our roof was good, upon a second look it was determined it actually did need replacing - without her help and advocacy we wouldn't have gotten this done.Now this isn't to say everything was smooth sailing - Menards had said they delivered the siding to our address when it was still at the store warehouse, and due to the winter weather temperatures not getting high enough for the roofing to be completed in a way that insured proper adhesion it did take a bit longer - but the work has been completed professionally and beautifully.We are quite happy to have worked with this company and appreciate the honesty, the time taken to explain why there were unfortunate but understandable delays, and the extra distance and work they put in dealing with both our insurance and reverse-mortgage companies in making sure the money flowed as needed.We highly recommend Larry, Rhonda, and Razor City Roofing & Siding - they have been a pleasure to do business with and we would definitely hire them again.

selectel wireless

2021-05

In July 2019 our home sustained thousands of dollars in damage, from the hail storm. We contacted a company to give us an estimate. When the etamator showed up, he wasn't customer friendly by any means. He insisted we sign a blank contract. When asked if he would buy materials local he said no they buy direct from the manufactures. We informed him we wanted an estimate in dollars. He said his company works directly with the insurance company, and we had no say in the matter.In February, there was no contact made with the insurance company. Our patience ran out and called Razor City Roofing. The estimator was here the next day. We went over the damages, he gave us an estimate, and said work would start in late April. He agreed all materials would be purchased locally. Within a short time contact and approval with insurance company, us and Razor City Roofing was met.A few days prior to starting they called said the materials would be delivered and work would start the first of the next week. The roof was complete in 2 days. The following Sunday the crew called and they had time to install the gutters that afternoon if We didn't mind them working on Sunday. Then the siding was done and job was complete.What a great experience working with Razor City Roofing & Siding. They are very professional, customer oriented and,, a honest company to work with.We will highly recommend them to anyone and use them again if the need arises.Tim & Karen Kennedy

jenny hughes

2021-05

I had an excellent service provided by Razor City Roof. My roof looks great! I couldn’t have asked for a better salesman. The salesman was prompt at returning my phone calls and knew the answer to all my insurance questions after filing a claim for hail damage. He was very knowledgeable in regards to explaining my coverage and my deductible. I would recommend this company to anyone.

Jonathan Musser

2021-05

TERRIBLE! Shingles are flying off less than a year later! Won't return my calls. Salesperson lied. Ended up paying more than my deductible and waiting way longer than promised for substandard work. They said they were going to re-sheath the roof but there are still spots soft spots all over the place. Charged me for it anyway. Left nails all over my lawn. AVOID!Services: Roof repair for storm & wind damage, Roof repair

Tia Trufant

2021-05

Rob - my salesman - is phenomenal! I immediately felt comfortable with him when explained his tenure in the roofing business. Rob did an excellent job of reviewing my insurance paperwork and carefully coordinating with me to get my roof, windows, and siding done. Rob is straight to the point, punctual, professional, trustworthy, and has exceptional follow through skills. Rob is an asset to this roofing company and they come highly recommended!

Jason Cole

2021-05

Feeling very much an unwilling participant in a classic bait and switch. The salesman had me feeling pretty good. I was given the option to pick my shingle color right from the Owens Corning sample book. They seemingly were working with my insurance. When the roofing supplies were delivered I immediately noticed the shingles weren't from Owens Corning, but some lesser known brand. I was told by the salesman that the roof would be done completely, vents and all. Plus the storage shed would be re shingled.When the workers left, it was clear I wasn't getting what I was promised. The vents weren't replaced, the shed shingles weren't replaced. They showed up for the second check and I did get them to admit they didn't replace vents but was told the shed wasn't a part of the deal. I was also told they were "barely breaking even" on my roof. I'm positive they didn't realize I knew the difference between Owens Corning shingles and what was instead used. I'm super disappointed I chose this company and am hoping I can keep others from making my mistake.Service: Roof repair

Justin Pfaff

2021-05

Had my roof and siding done. Claimed to be a local company but subcontracted out all the actual work to out of town workers. Workers who then left garbage everywhere. I was told a different story by everyone I talked to. Work that was promised to be done never was. I asked for the old plastic shudders to be left off the house but that was never related to the people doing the actual work. Probably because not one of them understood English. They gave me a bid and then a contract to replace my widows but then claimed not to have a contract or even be a company that does widows at all. If you need your house repaired from hail damage look we elsewhere.

Russ Powrie

2021-05

They replaced the siding and the repaired the roof after extensive hail damage. It looks like a new house! They were responsive to our needs and went above and beyond to make sure we were happy with the work done.Services: Roof repair for storm & wind damage, Roof inspection

Donna Kaye Mauldin

2021-05

Razor City Roofing put our new roof on and their quality of work and professionalism is top notch. I’m a Realtor and will definitely refer them to my clients. Thank you guys for a job well done!!

Harry Leeper

2023-05

Since the hailstorm in 2019 we have been waiting on screens for our window they installed. Drain on gutter hasn’t been extended from house in two spots. The one that was extended was cobbled together. Wouldn’t recommend this so called company.Services: Gutter installation, Roof installation

Harrison Wright

2021-05

Razor city walked me through my entire insurance claim, and explained the process perfectly. They got me done in a timely manner and I couldn’t be happier. Highly recommend

Sl Wg

2020-05

Used them a while back total scammers. Wouldn't let them touch my dogs house let alone anything I lived in. It took months to get my house fixed and i had to threaten them with legal action

Sierra Wagoner

2021-05

The job took a year to get done but the end result looks nice.

Bob Williams

2020-05

They have failed to refund my deposit . Crooks that should be in prison

darrel graber

2023-05

Poor customer service after getting Paid! Will not use again!!!Service: Roof repair